Revenue Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Publisher :
ISBN 13 : 9781489101389
Total Pages : 160 pages
Book Rating : 4.1/5 (13 download)

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Book Synopsis Revenue Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Revenue Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by . This book was released on 2015-11-06 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Revenue Management

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Publisher :
ISBN 13 : 9781488894718
Total Pages : 162 pages
Book Rating : 4.8/5 (947 download)

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Book Synopsis Revenue Management by : Gerard Blokdijk

Download or read book Revenue Management written by Gerard Blokdijk and published by . This book was released on 2015-07-21 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Revenue Management success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Revenue Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Revenue Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Revenue Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Revenue Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Revenue Management growth.

Performance Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488892974
Total Pages : 174 pages
Book Rating : 4.8/5 (929 download)

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Book Synopsis Performance Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Performance Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07-01 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Performance Management success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Performance Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Performance Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Performance Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Performance Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Performance Management growth.

Hospitality Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Publisher : Complete Publishing
ISBN 13 : 9781488899805
Total Pages : 150 pages
Book Rating : 4.8/5 (998 download)

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Book Synopsis Hospitality Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Hospitality Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-10-20 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting out with Hospitality Management means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Hospitality Management brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Hospitality Management changes. The job can be accomplished by having a roadmap and experiences from previous Hospitality Management changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Hospitality Management initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Hospitality Management is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Hospitality Management Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Hospitality Management Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Project Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488892943
Total Pages : 250 pages
Book Rating : 4.8/5 (929 download)

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Book Synopsis Project Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Project Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Project Management success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Project Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Project Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Project Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Project Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Project Management growth.

Program Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488892806
Total Pages : 176 pages
Book Rating : 4.8/5 (928 download)

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Book Synopsis Program Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Program Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Program Management success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Program Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Program Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Program Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Program Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Program Management growth.

Event Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488897689
Total Pages : 180 pages
Book Rating : 4.8/5 (976 download)

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Book Synopsis Event Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Event Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-10-05 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Event Management success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Event Management knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Event Management innovation - INCLUDED are numerous real-world Event Management blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: How can Social Media help event management? What is the best white-label event management software? How do I get into event management? Event Management: What is your best piece of advice? Which accredited colleges and universities offer degrees in Event Management? What is the best hackathon event management company? How is event management profitable? What's a good, dead-simple event management site suitable for a non-profit ? Which Security Information and Event Management (SIEM) companies offer open APIs? ...and much more...

Knowledge Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488892745
Total Pages : 242 pages
Book Rating : 4.8/5 (927 download)

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Book Synopsis Knowledge Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Knowledge Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Knowledge Management success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Knowledge Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Knowledge Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Knowledge Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Knowledge Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Knowledge Management growth.

Revenue Assurance - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Publisher : Complete Publishing
ISBN 13 : 9781488899522
Total Pages : 142 pages
Book Rating : 4.8/5 (995 download)

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Book Synopsis Revenue Assurance - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Revenue Assurance - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-10-20 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting out with Revenue Assurance means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Revenue Assurance brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Revenue Assurance changes. The job can be accomplished by having a roadmap and experiences from previous Revenue Assurance changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Revenue Assurance initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Revenue Assurance is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Revenue Assurance Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Revenue Assurance Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Yield Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781489100368
Total Pages : 192 pages
Book Rating : 4.1/5 (3 download)

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Book Synopsis Yield Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Yield Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-10-28 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting out with Yield Management means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Yield Management brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Yield Management changes. The job can be accomplished by having a roadmap and experiences from previous Yield Management changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Yield Management initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Yield Management is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Yield Management Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Yield Management Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Facility Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488893254
Total Pages : 168 pages
Book Rating : 4.8/5 (932 download)

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Book Synopsis Facility Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Facility Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07-14 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Facility Management success, jam-packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Facility Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Facility Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Facility Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Facility Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Facility Management growth.

Data-Driven Marketing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488898983
Total Pages : 162 pages
Book Rating : 4.8/5 (989 download)

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Book Synopsis Data-Driven Marketing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Data-Driven Marketing - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-10-11 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Data-Driven Marketing success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Data-Driven Marketing knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Data-Driven Marketing innovation - INCLUDED are numerous real-world Data-Driven Marketing blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What are the most exciting new tools for data-driven marketing? What are some good examples for data driven marketing? Does the trend towards data-driven marketing hinder its creative process? What is your biggest challenge in data-driven marketing? What is data-driven marketing and how does it differ from other types of marketing? What is the difference between Revenue Performance Management (RPM), Customer Journey and Data-Driven Marketing? How do you stay up to date and learn on all developments on the topic of data-driven marketing? How should I get my staff to learn about data driven marketing? What resources are out there? How can we become from amateurs to pros in this? Data-Driven Marketing: What cross-channel integration solution and dashboard have you experience with and would recommend?...and much more..."

Information Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488892783
Total Pages : 198 pages
Book Rating : 4.8/5 (927 download)

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Book Synopsis Information Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Information Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Information Management success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Information Management knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Information Management innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Information Management blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Information Management adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Information Management growth.

Economic and Cost Analysis For Operations and Project Managers - 2nd Edition

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Author :
Publisher : Rylanbooks
ISBN 13 : 1607979020
Total Pages : pages
Book Rating : 4.6/5 (79 download)

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Book Synopsis Economic and Cost Analysis For Operations and Project Managers - 2nd Edition by : Mahmoud A. Al-Odeh

Download or read book Economic and Cost Analysis For Operations and Project Managers - 2nd Edition written by Mahmoud A. Al-Odeh and published by Rylanbooks. This book was released on 2020-08-14 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Information System - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488892936
Total Pages : 236 pages
Book Rating : 4.8/5 (929 download)

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Book Synopsis Information System - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Information System - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-07-01 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Information System success, jam packed with ready to use insights for success, loaded with all the data you need to decide how to gain and move ahead. An one-of-a-kind book, based on extensive research, this reveals the best practices of the most successful Information System knowledge mavens, those who are adept at continually innovating and seeing opportunity where others do not. This is the first place to go for Information System innovation, in today's knowledge-driven business environment, professionals face particular challenges as their purpose is to discover or develop new concepts, products, or processes; the pressure to perform is intense. This title is the entryway to a single source for innovation. BONUS: Included with the book come numerous real-world Information System blueprints, presentations and templates ready for you to download and use. This book addresses the crucial issue of Information System adoption by presenting the facts to move beyond general observation. The model underpinning this book has been used as a predictive decision tool, tracking thousands of innovations for over more than a decade. And...this all-encompassing analysis focuses on key areas of future Information System growth.

Data Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488896880
Total Pages : 302 pages
Book Rating : 4.8/5 (968 download)

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Book Synopsis Data Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Data Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-09-27 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Data Management success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Data Management knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Data Management innovation - INCLUDED are numerous real-world Data Management blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: What is the best master data management software right now? What is clinical data management? What is a data management platform? Does Google have a Data Management Platform? What is master data management software? What are the biggest challenges in master data management (MDM)? Can anyone share any details about how Data Management Platforms (DMPs) work? What is the market size for Data Management Platforms? What does data management entail? Non-Profit Technology: What is a good volunteer data management program? What challenges do financial institutions face with reference data management? What are some of the Master Data Management architecture patterns? What prevent Facebook builds their own Data Management Platform? Enterprise Architecture: What is master data management? What is cloud MDM (Master Data Management)? What is the best open source tool for test data management? What is the difference between a web and mobile data management platform (DMP)? How can I secure a master data management system?"

Help Desk Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success

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Author :
Publisher : Complete Publishing
ISBN 13 : 9781488897085
Total Pages : 144 pages
Book Rating : 4.8/5 (97 download)

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Book Synopsis Help Desk Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success by : Gerard Blokdijk

Download or read book Help Desk Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success written by Gerard Blokdijk and published by Complete Publishing. This book was released on 2015-09-27 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one-stop-source powering Help Desk Management success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Help Desk Management knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Help Desk Management innovation - INCLUDED are numerous real-world Help Desk Management blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: I am thinking to develop a help desk management system. Will this system generate revenue? What are the benefits of the Help Desk management software? How much value do help desk/service desk managers place on industry qualifications? Why are help desk team managers so resistant for their phone and remote assistance staff to telecommute? Help Desk: What is a good way to manage customer sales emails? What is the best help desk or customer support software for a small team managing support for an SaaS application? What tool gives features like Project Management, Bug Tracking/Test Cases and Help Desk? What are some open source all-in-one ticketing solutions that include change/story management, a help desk and bug tracking? What are the best guidebooks or handbooks for implementing/managing IT Help Desk system/department? What is the best CRM to manage existing customers (help desk, cross-sell/up-sell) rather than for sales? What are the most important steps/ requirements involved in hiring a help desk representative for an IT start up -involving a content management tool? What are some tips/steps one could use to make somewhat of a career transition from IT help desk type work into management consulting who has a bachelor's and master's degree and a great deal of transferable experience? Online Customer Support: What are some alternatives to Zendesk, free or otherwise? Has anyone cracked the mobile support nut yet? What are some good user feedback management tools? Who are competitors to Assistly? ...and much more..."