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Author : Chiara Faccioli
Publisher : De Vecchi
ISBN 13 : 9782732842141
Total Pages : 172 pages
Book Rating : 4.8/5 (421 download)
Download or read book Réussir la vente par téléphone written by Chiara Faccioli and published by De Vecchi. This book was released on 1994 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Chiara Faccioli
Publisher :
ISBN 13 : 9782732842226
Total Pages : 172 pages
Book Rating : 4.8/5 (422 download)
Download or read book REUSSIR LA VENTE PAR TELEPHONE. Techniques et conseils written by Chiara Faccioli and published by . This book was released on 1997-04-26 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Importé des Etats-Unis, le " télémarketing " ou télémercatique est une technique commerciale de plus en plus utilisée par les société françaises : le gain d'argent et le gain de temps sont évidemment les deux avantages qui ont motivé son essor. Savoir convaincre par téléphone ne s'improvise pas : il faut définir précisément l'objectif de l'appel, le personnaliser et être toujours disponible. Outre ces points essentiels, le télémarketing observe, comme toute technique, des règles d'or : les phrases à éviter, celles à employer, le choix des horaires, l'analyse des coûts de contact, etc. Ces règles sont illustrées par vingt-quatre fiches techniques. Chaque fiche correspond à une situtation donnée et présente un schéma de script, de dialogue avec le décisionnaire, de réponses aux objections, etc. Une fois toutes ces notions assimilées, vous aurez plus de facilité à développer votre esprit d'à-propos et à choisir le mot juste, à profiter d'une objection et à la retourner en votre faveur : en un mot, vous serez capable de mener à bien et complètement une opération de télémarketing.
Author : Art Sobczak
Publisher : Business By Phone Inc
ISBN 13 : 9781881081074
Total Pages : 348 pages
Book Rating : 4.0/5 (81 download)
Download or read book How to Sell More, in Less Time, with No Rejection written by Art Sobczak and published by Business By Phone Inc. This book was released on 1998 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gérard Lebrun
Publisher :
ISBN 13 :
Total Pages : 186 pages
Book Rating : 4.0/5 ( download)
Download or read book Réussir la vente written by Gérard Lebrun and published by . This book was released on 1988 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Charles Bury
Publisher :
ISBN 13 : 9780446974530
Total Pages : 149 pages
Book Rating : 4.9/5 (745 download)
Download or read book Telephone Techniques that Sell written by Charles Bury and published by . This book was released on 1980 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Victor Cabrera
Publisher :
ISBN 13 : 9781519739773
Total Pages : 140 pages
Book Rating : 4.7/5 (397 download)
Download or read book Technique De Vente written by Victor Cabrera and published by . This book was released on 2015-12-07 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vous avez un bon produit / service, un savoir faire / une expertise... mais vous ne savez pas le vendre à la hauteur de son potentiel commercial ? Vous avez des difficultés lorsqu'il s'agit de prospecter, prendre contact, convaincre et vendre à un client ? Vous vous sentez mal à l'aise, et parfois désarmé face aux objections ? Vous n'arrivez pas toujours à capter l'attention, faire valoir vos arguments et à susciter l'adhésion du client envers votre offre commerciale et vos prestations ? Vous aimeriez être plus percutant, convaincant, vendre plus et mieux au quotidien, avec professionnalisme (et régularité) pour obtenir CROISSANCE et RENTABILITÉ ? Ce livre va devenir votre guide, car il recense les meilleures pratiques commerciales à chaque étape de la vente, de la recherche de client jusqu'à la fidélisation et la revente. C'est un véritable condensé d'Intelligence Commerciale à votre service ! Vous allez structurer votre méthode de vente et apprendre de manière concrète à : Savoir où et comment trouver vos futurs clients, Prendre contact et capter l'attention, Convaincre et vendre à votre prix, Traiter les objections, conclure plus de ventes et fidéliser vos client Au travers des concepts essentiels, des techniques commerciales testées et éprouvées, des exemples concrets et un véritable fil conducteur tout au long du livre, vous allez devenir un AS de la Vente ! Vous trouverez dans ce livre, les notions clés pour aborder sereinement les techniques de vente, accompagnées de nombreux exemples issus de ma propre expérience. Voici ce qui vous attend: Chapitre 1 : La technique de vente : on en parle beaucoup mais c'est quoi concrètement ? Chapitre 2 : Les 7 (+3 !) étapes de la vente Chapitre 3 : Détaillons ensemble chaque étape clé de la vente A- La préparation B- Comment réussir vos campagnes de prospection commerciale ? C - Comment prospecter par téléphone avec succès? D- Le rendez-vous client : L'occasion de transformer l'essai ! E- Comment réaliser une phase de découverte efficace et décupler votre taux de réussite? F - Comment vendre grâce une argumentation efficace? G- Comment transformer les objections en opportunités business? H - Savoir enfin quand et comment conclure une vente efficacement ! I - Que faire si malgré tous vos efforts la vente n'est pas conclue, et comment éviter de perdre une vente et un futur client? J - La fidélisation client : un enjeu stratégique pour récompenser vos efforts Chapitre 4 : Techniques de vente additionnelles pour performer davantage A - Comment séduire un prospect indifférent ? B - Comment convaincre un interlocuteur de manière efficace ? C - Comment réduire les risques et déclencher l'achat du client ? D - Vaincre enfin l'objection prix ! E - Utilisez la meilleure des techniques de vente : le témoignage client ! Chapitre 5 : Avoir la psychologie de la vente pour réussir à long terme A - Les 5 pièges et erreurs qui vous feront perdre des clients B - 19 principes clés pour réussir dans la vente Conclusion et accès aux bonus Vous aurez ainsi toutes les clés indispensables pour aller de l'avant et obtenir des résultats à la hauteur de vos efforts!*BONUS* Pour l'achat de ce livre, vous recevrez également des FORMATIONS VIDEOS complémentaires + 8 fiches synthèses au format PDF sur l'essentiel à retenir en technique de vente !
Author : Charles Bury
Publisher : Warner Books (NY)
ISBN 13 : 9780446372152
Total Pages : pages
Book Rating : 4.3/5 (721 download)
Download or read book Telephone Techniques That Sell written by Charles Bury and published by Warner Books (NY). This book was released on 1981-08-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lin Walker
Publisher : AMACOM/American Management Association
ISBN 13 : 9780814470237
Total Pages : 95 pages
Book Rating : 4.4/5 (72 download)
Download or read book Telephone Techniques written by Lin Walker and published by AMACOM/American Management Association. This book was released on 1998 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the message through to people the first time round; learn to deal with difficult situations, aggressive behavior, and handling complaints; learn the art of influencing people using the telephone; tame the telephone--you can control it; and improve your telephone technique and boost your business.
Author : Neal
Publisher :
ISBN 13 : 9780070461581
Total Pages : pages
Book Rating : 4.4/5 (615 download)
Download or read book Telephone Techniques written by Neal and published by . This book was released on 1991-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Karen Kelton
Publisher :
ISBN 13 : 9781937963200
Total Pages : pages
Book Rating : 4.9/5 (632 download)
Download or read book Français Interactif written by Karen Kelton and published by . This book was released on 2019-08-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook includes all 13 chapters of Français interactif. It accompanies www.laits.utexas.edu/fi, the web-based French program developed and in use at the University of Texas since 2004, and its companion site, Tex's French Grammar (2000) www.laits.utexas.edu/tex/ Français interactif is an open acess site, a free and open multimedia resources, which requires neither password nor fees. Français interactif has been funded and created by Liberal Arts Instructional Technology Services at the University of Texas, and is currently supported by COERLL, the Center for Open Educational Resources and Language Learning UT-Austin, and the U.S. Department of Education Fund for the Improvement of Post-Secondary Education (FIPSE Grant P116B070251) as an example of the open access initiative.
Author : Food and Agriculture Organization of the United Nations
Publisher : Food & Agriculture Org.
ISBN 13 : 9251312362
Total Pages : 166 pages
Book Rating : 4.2/5 (513 download)
Download or read book Taking a Multisectoral One Health Approach : A Tripartite Guide to Addressing Zoonotic Diseases in Countries written by Food and Agriculture Organization of the United Nations and published by Food & Agriculture Org.. This book was released on 2019-03-11 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2018 FAO-OIE-WHO (Tripartite) zoonoses guide, “Taking A Multisectoral, One Health Approach: A Tripartite Guide to Addressing Zoonotic Diseases in Countries” (2018 TZG) is being jointly developed to provide member countries with practical guidance on OH approaches to build national mechanisms for multisectoral coordination, communication, and collaboration to address zoonotic disease threats at the animal-human-environment interface. The 2018 TZG updates and expands on the guidance in the one previous jointly-developed, zoonoses-specific guidance document: the 2008 Tripartite “Zoonotic Diseases: A Guide to Establishing Collaboration between Animal and Human Health Sectors at the Country Level”, developed in WHO South-East Asia Region and Western Pacific Region. The 2018 TZG supports building by countries of the resilience and capacity to address emerging and endemic zoonotic diseases such as avian influenza, rabies, Ebola, and Rift Valley fever, as well as food-borne diseases and antimicrobial resistance, and to minimize their impacts on health, livelihoods, and economies. It additionally supports country efforts to implement WHO International Health Regulations (2005) and OIE international standards, to address gaps identified through external and internal health system evaluations, and to achieve targets of the Sustainable Development Goals. The 2018 TZG provides relevant country ministries and agencies with lessons learned and good practices identified from country-level experiences in taking OH approaches for preparedness, prevention, detection and response to zoonotic disease threats, and provides guidance on multisectoral communication, coordination, and collaboration. It informs on regional and country-level OH activities and relevant unisectoral and multisectoral tools available for countries to use.
Author : European Conference of Ministers of Transport
Publisher : OECD Publishing
ISBN 13 : 9282103781
Total Pages : 286 pages
Book Rating : 4.2/5 (821 download)
Download or read book Speed Management written by European Conference of Ministers of Transport and published by OECD Publishing. This book was released on 2006-10-13 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Speeding is the number one road safety problem in a large number of OECD/ECMT countries. It is responsible for around one third of the current, unacceptably high levels of road fatalities. Speeding has an impact not only on accidents but also on the ...
Author : Laura Anne German
Publisher : Routledge
ISBN 13 : 1136545514
Total Pages : 435 pages
Book Rating : 4.1/5 (365 download)
Download or read book Governing Africa's Forests in a Globalized World written by Laura Anne German and published by Routledge. This book was released on 2009-12-01 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many countries around the world are engaged in decentralization processes, and most African countries face serious problems with forest governance, from benefits sharing to illegality and sustainable forest management. This book summarizes experiences to date on the extent and nature of decentralization and its outcomes - most of which suggest an underperformance of governance reforms - and explores the viability of different governance instruments in the context of weak governance and expanding commercial pressures over forests. Findings are grouped into two thematic areas: decentralization, livelihoods and sustainable forest management; and international trade, finance and forest sector governance reforms. The authors examine diverse forces shaping the forest sector, including the theory and practice of decentralization, usurpation of authority, corruption and illegality, inequitable patterns of benefits capture and expansion of international trade in timber and carbon credits, and discuss related outcomes on livelihoods, forest condition and equity. The book builds on earlier volumes exploring different dimensions of decentralization and perspectives from other world regions, and distills dimensions of forest governance that are both unique to Africa and representative of broader global patterns. The authors ground their analysis in relevant theory while drawing out implications of their findings for policy and practice.
Author : Michel Arbonnier
Publisher : Editions Quae
ISBN 13 : 9782876145795
Total Pages : 582 pages
Book Rating : 4.1/5 (457 download)
Download or read book Trees, Shrubs and Lianas of West African Dry Zones written by Michel Arbonnier and published by Editions Quae. This book was released on 2004 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 4 pages
Book Rating : 4.:/5 (173 download)
Download or read book Welcome to the United States written by and published by . This book was released on 2007 with total page 4 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Stefan Berger
Publisher : John Wiley & Sons
ISBN 13 : 9783527325160
Total Pages : 668 pages
Book Rating : 4.3/5 (251 download)
Download or read book Classics in Spectroscopy written by Stefan Berger and published by John Wiley & Sons. This book was released on 2009-04-13 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Analytik von Naturstoffen, die jeder kennt: Die Autoren dieses Bandes beschränken sich nicht auf die nüchterne Abhandlung von Daten und Verfahren, sondern erzählen die wahrhaft inspirierenden Geschichten jedes ihrer Moleküle. Dabei ist der rein methodische Teil so ausführlich und exakt beschrieben, dass der Band hervorragend für Lehre und Studium geeignet ist. Übungsaufgaben mit Lösungen und das attraktive Layout machen das Buch zu einem Muss für jeden Organiker und Spektroskopiker und die, die es werden wollen.
Author : Linda Strande
Publisher : IWA Publishing
ISBN 13 : 1780404735
Total Pages : 428 pages
Book Rating : 4.7/5 (84 download)
Download or read book Faecal Sludge Management written by Linda Strande and published by IWA Publishing. This book was released on 2014-08-15 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is estimated that literally billions of residents in urban and peri-urban areas of Africa, Asia, and Latin America are served by onsite sanitation systems (e.g. various types of latrines and septic tanks). Until recently, the management of faecal sludge from these onsite systems has been grossly neglected, partially as a result of them being considered temporary solutions until sewer-based systems could be implemented. However, the perception of onsite or decentralized sanitation technologies for urban areas is gradually changing, and is increasingly being considered as long-term, sustainable options in urban areas, especially in low- and middle-income countries that lack sewer infrastructures. This is the first book dedicated to faecal sludge management. It compiles the current state of knowledge of the rapidly evolving field of faecal sludge management, and presents an integrated approach that includes technology, management, and planning based on Sandecs 20 years of experience in the field. Faecal Sludge Management: Systems Approach for Implementation and Operation addresses the organization of the entire faecal sludge management service chain, from the collection and transport of sludge, and the current state of knowledge of treatment options, to the final end use or disposal of treated sludge. The book also presents important factors to consider when evaluating and upscaling new treatment technology options. The book is designed for undergraduate and graduate students, and engineers and practitioners in the field who have some basic knowledge of environmental and/or wastewater engineering.
