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Report On The Stakeholder Forum On The Minnesota Statewide Transportation Plan August 31 1994 Sheraton Midway Inn
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Book Synopsis Improving the Airport Customer Experience by : Bruce J. Boudreau
Download or read book Improving the Airport Customer Experience written by Bruce J. Boudreau and published by . This book was released on 2016 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
Download or read book FAA Air Traffic Activity written by and published by . This book was released on 1973 with total page 1264 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities by : James R. Harding
Download or read book Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities written by James R. Harding and published by . This book was released on 2017 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB.s Airport Cooperative Research Program (ACRP) Research Report 177: Enhancing Airport Wayfinding for Aging Travelers and Persons with Disabilities provides guidance to assist aging travelers and persons with disabilities to travel independently within airports using pedestrian wayfinding systems. The guidebook addresses travel by people with cognitive, sensory, and other mobility challenges.
Download or read book Idea Man written by Paul Allen and published by Penguin UK. This book was released on 2012 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's it like to start a revolution? How do you build the biggest tech company in the world? And why do you walk away from it all? Paul Allen co-founded Microsoft. Together he and Bill Gates turned an idea - writing software - into a company and then an entire industry. This is the story of how it came about: two young mavericks who turned technology on its head, the bitter battles as each tried to stamp his vision on the future and the ruthless brilliance and fierce commitment.
Book Synopsis Strategic Management for Hospitality and Tourism by : Fevzi Okumus
Download or read book Strategic Management for Hospitality and Tourism written by Fevzi Okumus and published by Routledge. This book was released on 2019-10-30 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers.
Book Synopsis Customer Relationship Management by : Francis Buttle
Download or read book Customer Relationship Management written by Francis Buttle and published by Routledge. This book was released on 2009 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims.
Book Synopsis Environmental Engineering Dictionary and Directory by : Thomas M. Pankratz
Download or read book Environmental Engineering Dictionary and Directory written by Thomas M. Pankratz and published by CRC Press. This book was released on 2000-09-22 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Like most technical disciplines, environmental science and engineering is becoming increasingly specialized. As industry professionals focus on specific environmental subjects they become less familiar with environmental problems and solutions outside their area of expertise. This situation is compounded by the fact that many environmental science
Book Synopsis Educational Networking by : Alejandro Peña-Ayala
Download or read book Educational Networking written by Alejandro Peña-Ayala and published by Springer Nature. This book was released on 2019-11-08 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is related to the educational networking (EN) domain, an incipient but disrupting trend engaged in extending and improving formal and informal academic practices by means of the support given by online social networks (OSNs) and Web 2.0 technologies. With the aim of contributing to spread the knowledge and development of the arena, this volume introduces ten recent works, whose content meets the quality criteria of formal scientific labor that is worthy to be published according to following five categories: · Reviews: gather three overviews that focus on K-12 EN practice, mixed methods approaches using social network analysis for learning and education, and a broad landscape of the recent accomplished labor. · Conceptual: presents a work where a theoretical framework is proposed to overcome barriers that constrain the use of OSNs for educational purposes by means of a Platform Adoption Model. · Projects: inform a couple of initiatives, where one fosters groups and networks for teachers involved in distance education, and the other encourages students the author academic videos to improve motivation and engagement. · Approaches: offer three experiences related to: Wiki and Blog usage for assessment affairs, application of a method that encourages OSNs users to actively post and repost valuable information for the learning community, and the recreation of learning spaces in context–aware to boost EN. · Study: applies an own method to ranking Mexican universities based on maximal clique, giving as a result a series of complex visual networks that characterize the tides among diverse features that describe academic institutions practice. In resume, this volume offers a fresh reference of an emergent field that contributes to spreading and enhancing the provision of education in classrooms and online settings through social constructivism and collaboration policy. Thus, it is expected the published content encourages researchers, practitioners, professors, and postgraduate students to consider their future contribution to extent the scope and impact of EN in formal and informal teaching and learning endeavors.
Book Synopsis Raising Expectations (and Raising Hell) by : Jane McAlevey
Download or read book Raising Expectations (and Raising Hell) written by Jane McAlevey and published by Verso Books. This book was released on 2014-05-06 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This “breath-taking trip through the union-organizing scene of America in the 21st century” reveals the victories and unconventional strategies of a renowned—and notorious—militant union organizer (Barbara Ehrenreich, author of Nickel and Dimed) In 1995, in the first contested election in the history of the AFL-CIO, John Sweeney won the presidency of the nation’s largest labor federation, promising renewal and resurgence. Today, less than 7 percent of American private-sector workers belong to a union, the lowest percentage since the beginning of the twentieth century, and public employee collective bargaining has been dealt devastating blows in Wisconsin and elsewhere. What happened? Jane McAlevey is famous—and notorious—in the American labor movement as the hard-charging organizer who racked up a string of victories at a time when union leaders said winning wasn’t possible. Then she was bounced from the movement, a victim of the high-level internecine warfare that has torn apart organized labor. In this engrossing and funny narrative—that reflects the personality of its charismatic, wisecracking author—McAlevey tells the story of a number of dramatic organizing and contract victories, and the unconventional strategies that helped achieve them. Raising Expectations (and Raising Hell) argues that labor can be revived, but only if the movement acknowledges its mistakes and fully commits to deep organizing, participatory education, militancy, and an approach to workers and their communities that more resembles the campaigns of the 1930s—in short, social movement unionism that involves raising workers’ expectations (while raising hell).
Book Synopsis The Air Transportation Industry by : Rosario Macario
Download or read book The Air Transportation Industry written by Rosario Macario and published by Elsevier. This book was released on 2021-11-16 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aviation sector consists of various actors such as airlines, ground handling companies, and others all with conflicting priorities. In order to understand how these actors position themselves in an increasingly competitive market, The Air Transportation Industry: Economic Conflict and Competition analyzes all the market segments in detail, examining such issues as which industrial economic structure drives decisions, the main economic problems, the consequences for negotiations between different actors, impacts on the global aviation market, and much more. This book covers the entire aviation sector including strategies, regulation, resilience, privatization, airport slot management, and more. It examines how economic and strategic struggles underlie the current market structure, both for aviation as a whole and for the constituent actors as carriers, authorities, and handlers. It examines the ways market and nonmarket approaches impact the competitiveness of the air transport industry, offering a complete mapping of the economic actions between actors of the air transport industry. This volume will help readers gain insight into the possible strategic choices and the mutual competitive strength within the future aviation market. - Contains contributions from well-known aviation scholars - Includes numerous cases studies throughout that explore a wide range of topics - Focuses on applied knowledge, with clearly structured chapters examining topics from a global perspective - Addresses the ongoing consequences of COVID-19 on the air transportation industry, examining potential strategic responses in the event of subsequent pandemics
Download or read book VJAA written by Vincent James and published by Princeton Architectural Press. This book was released on 2007-01-25 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Among the critical adulation that follows VJAA wherever they build, you'll find words like graceful, beautiful, sublime, quiet, classic, disciplined, and lightall suggesting the kind of alchemy that makes the work of this Minnesota-based firm so highly regarded. The magic they performmarrying the simple forms of modernism with the rich materials of their sites in a thoughtful framework that encourages social interaction and environmental responsibilityis carefully illustrated and explained in this monograph, which evokes the very qualities that make their work so seductive and compelling. A former furniture maker, principal Vincent James brings the woodworker's appreciation of materials, details, joinery, and structure to the firm's work, which here includes both their award-winning houses such as the Dayton and Type/Variant houses and institutional projects, such as the Minneapolis Rowing Club, Tulane University Center, and St. John's Abbey and Monastery Guesthouse. Along with an introductory essay by Hashim Sarkis, partners Vincent James and Jennifer Yoos provide a captivating and insightful portrait of their talented young firm.
Book Synopsis Gallery of Best Resumes by : David Franklin Noble
Download or read book Gallery of Best Resumes written by David Franklin Noble and published by . This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A showcase collection of 178 outstanding resume samples with a bonus section that includes 16 resumes printed on special papers.
Book Synopsis Small Boats, Weak States, Dirty Money by : Martin N. Murphy
Download or read book Small Boats, Weak States, Dirty Money written by Martin N. Murphy and published by . This book was released on 2009 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many believe that pirates and other water-bound terrorists present a significant threat to international maritime security. Testing the validity of this claim, Martin N. Murphy scrutinizes recent incidents of maritime terrorism and locates the commonalities between pirates and maritime terrorists that enable them to commit their extensive crimes. Murphy's research opens up surprising sites of contact between pirates and wider criminal networks, organizations that pursue their corrupt agendas not only on sea but also on land. It is these relationships, Murphy argues, that bring about the destabilization of states and regions in which piracy occurs. Murphy's most significant revelation is the way in which maritime criminality may disguise insurgent and terrorist activity, allowing such actors greater freedom to maneuver. Although these acts currently rank as a low-level threat, priacy feeds off of political upheaval. Before they can evolve into a truly powerful and dangerous force, however, maritime terrorists and insurgents will have to overcome significant operational and technical issues. They must also capture the attention of an international audience by committing atrocities at sea that are as devastating as those committed on land.
Book Synopsis Wetlands and Urbanization by : Amanda Azous
Download or read book Wetlands and Urbanization written by Amanda Azous and published by CRC Press. This book was released on 2000-08-29 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Urbanization affects wetlands in direct and indirect ways. Over the past several decades it has become increasingly apparent that unmanaged runoff is the primary threat to the country's watershed resources. Wetlands and Urbanization: Implications for the Future is the result of a ten year research project focused on the understanding and managing the impacts of urban stormwater on wetlands. The book documents the background, methods, and results of the research and uses the information to draw conclusions about managing wetland ecosystems in urban areas. The project culminates in a set of comprehensive guidelines for the management of wetland hydrology. While the focus of this research is regional in nature, its applications are broad. First, the research shows how to measure and assess the impact of urbanization on wetlands. Secondly, it presents scientific approaches available for use in an integrated assessment of wetland condition. And thirdly, it provides guidelines for biomonitoring wetlands using multiple indicators. Wetlands and Urbanization presents an integrated watershed approach to the scientific evaluation of the impact of landscape urbanization on wetland functions. It associates the source of impact (the landscape) with the sink (the wetland), relates findings to implications for future planning and management of watersheds and provides a model for future comprehensive investigations of wetland impacts from urbanization.
Book Synopsis Technical Communication Process and Product by : Sharon J. Gerson
Download or read book Technical Communication Process and Product written by Sharon J. Gerson and published by Pearson Higher Ed. This book was released on 2015-06-12 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Technical Communication: Process and Product, 8e by Sharon J. Gerson and Steven M. Gerson, provides a proven, complete methodology that emphasizes the writing process and shows how it applies to both oral and written communication. With an emphasis on real people and their technical communication, it provides complete coverage of communication channels, ethics, and technological advances. This edition includes information on dispersed teams, collaboration tools, listening skills, and social networking. Using before/after documents, authentic writing samples and skill-building assignments, the book provides a balance of how-to instruction with real-world modeling to address the needs of an evolving workplace.
Book Synopsis Webster's New World Letter Writing Handbook by : Robert W. Bly
Download or read book Webster's New World Letter Writing Handbook written by Robert W. Bly and published by LibreDigital. This book was released on 2004-03-01 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert tips and 300 sample letters make business and personal correspondence a snap. When trying to close a sale, answer a complaint, or offer thanks, a well-crafted letter can make all the difference. Packed with practical advice and 300 easy-to-adapt sample letters, this all-purpose guide shows readers how to write letters that get results -at work and at home. Covering the nuts-and-bolts of letter writing as well as the secrets of high-impact prose, the book delivers proven recipes for attention-grabbing introductions, persuasive arguments, memorable phrases, and closing clinchers. Best of all, it offers guidance on business and personal letters for every circumstance, from job hunting, selling, fundraising, and asking favors to giving a reprimand, responding to criticism, expressing sympathy, and declining gracefully. It's the only reference anyone will ever need to write the perfect letter, whatever the occasion.
Book Synopsis Technical Writing: Process And Product, 5/E by : Gerson
Download or read book Technical Writing: Process And Product, 5/E written by Gerson and published by Pearson Education India. This book was released on 2007-09 with total page 708 pages. Available in PDF, EPUB and Kindle. Book excerpt:
