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Report By The Local Ombudsman On An Investigation Into Complaint No89 B 0620 Against Dudley Metropolitan Borough Council
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Author :New South Wales. Independent Commission Against Corruption Publisher : ISBN 13 :9780731003525 Total Pages :19 pages Book Rating :4.0/5 (35 download)
Book Synopsis Report on Investigation Into the Office of the Ombudsman by : New South Wales. Independent Commission Against Corruption
Download or read book Report on Investigation Into the Office of the Ombudsman written by New South Wales. Independent Commission Against Corruption and published by . This book was released on 1993 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102984163 Total Pages :51 pages Book Rating :4.9/5 (841 download)
Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Book Synopsis Report of the Ombudsman by : Hawaii. Office of the Ombudsman
Download or read book Report of the Ombudsman written by Hawaii. Office of the Ombudsman and published by . This book was released on 2003 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102986433 Total Pages :24 pages Book Rating :4.9/5 (864 download)
Book Synopsis Report by the Health Service Ombudsman for England of an Investigation Into a Complaint Made by Ms B by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England of an Investigation Into a Complaint Made by Ms B written by Great Britain: Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-07-15 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints.The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.