Qualite Totale Et Management Des Ressources Humaines

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Total Quality in Managing Human Resources

Author : Joe Petrick
Publisher : Routledge
ISBN 13 : 1351407899
Total Pages : 396 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Total Quality in Managing Human Resources by : Joe Petrick

Download or read book Total Quality in Managing Human Resources written by Joe Petrick and published by Routledge. This book was released on 2017-10-06 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.

Total Quality Management

Author : Joel E. Ross
Publisher : Routledge
ISBN 13 : 1351407775
Total Pages : 576 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Total Quality Management by : Joel E. Ross

Download or read book Total Quality Management written by Joel E. Ross and published by Routledge. This book was released on 2017-10-06 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

L'implication mobilisatrice des ressources humaines dans le processus de management par la qualité totale

Author : Kamel Fourati
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (87 download)

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Book Synopsis L'implication mobilisatrice des ressources humaines dans le processus de management par la qualité totale by : Kamel Fourati

Download or read book L'implication mobilisatrice des ressources humaines dans le processus de management par la qualité totale written by Kamel Fourati and published by . This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: La qualité totale est une démarche qui intéresse de nombreuses entreprises orientées clients internes / externes. Elle est parmi leurs objectifs stratégiques, une constante qui fait partie de leurs préoccupations en matière de gestion globale. La DRH serait impliquée dans cette démarche stratégique et de processus pour se mettre en qualité et surtout celle de la GRH. Selon les constats présentés par de nombreux théoriciens l’implication mobilisatrice dans le management par la qualité totale correspondrait à une attitude morale et calculée. L’objectif de cette recherche n’est pas de rester dans la ligné de travaux antérieurs, même si nous nous en inspirons largement, mais plutôt de comprendre ces éléments dans un nouveau contexte stratégique de la DRH à savoir la qualité totale. Démarches certes complexes, tant en ce qui concerne les variables prises en considération (formation, gestion et certification des compétences, implication, mobilisation, motivation et adhésion etc.) Ainsi, ce que met en exergue cette thèse est le fait que les changements et développements organisationnels et ceux de la fonction ressources humaines sont imbriqués, qu’ils interagissent les uns avec les autres en raison d’une cohérence entre ces ensembles développant une synergie et met au devant un système processus et réseau.

How to Get Started Implementing Total Quality Management

Author :
Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis How to Get Started Implementing Total Quality Management by :

Download or read book How to Get Started Implementing Total Quality Management written by and published by . This book was released on 1990 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management

Author : Joel E. Ross
Publisher :
ISBN 13 : 9780963403001
Total Pages : 325 pages
Book Rating : 4.4/5 (3 download)

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Book Synopsis Total Quality Management by : Joel E. Ross

Download or read book Total Quality Management written by Joel E. Ross and published by . This book was released on 1993 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management

Author : Arthur R. Tenner
Publisher :
ISBN 13 : 9780201633498
Total Pages : 228 pages
Book Rating : 4.6/5 (334 download)

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Book Synopsis Total Quality Management by : Arthur R. Tenner

Download or read book Total Quality Management written by Arthur R. Tenner and published by . This book was released on 1994 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Quality and Human Resources

Author : Barrie G. Dale
Publisher : Wiley-Blackwell
ISBN 13 : 9780631200246
Total Pages : 288 pages
Book Rating : 4.2/5 (2 download)

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Book Synopsis Managing Quality and Human Resources by : Barrie G. Dale

Download or read book Managing Quality and Human Resources written by Barrie G. Dale and published by Wiley-Blackwell. This book was released on 1997-12-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the successful first edition of Total Quality and Human Resource Management this fully revised edition is refocused onto key new issues in continuous improvement.

Human Resources Management Perspectives on TQM

Author : Stephen B. Knouse
Publisher : Asq Press
ISBN 13 : 9780873893466
Total Pages : 324 pages
Book Rating : 4.8/5 (934 download)

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Book Synopsis Human Resources Management Perspectives on TQM by : Stephen B. Knouse

Download or read book Human Resources Management Perspectives on TQM written by Stephen B. Knouse and published by Asq Press. This book was released on 1996-01-01 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: A human resources management (HRM) analysis relating total quality management (TQM) to important behavioral issues involved in HRM. Knouse (management, U. of Southwestern Louisiana) considers human resource topics in leadership, organizational culture, reward, performance evaluation, compensations,

ESG and Total Quality Management in Human Resources

Author : Sofia Anastasiadou
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis ESG and Total Quality Management in Human Resources by : Sofia Anastasiadou

Download or read book ESG and Total Quality Management in Human Resources written by Sofia Anastasiadou and published by . This book was released on 2024-06-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As businesses navigate the complex landscape of environmental sustainability and corporate responsibility, they often need help to effectively integrate Environmental, Social, and Corporate Governance (ESG) principles with Total Quality Management (TQM) practices. This disconnect hinders their ability to meet evolving consumer demands, comply with stringent regulations, and achieve long-term sustainability goals. The lack of integration between ESG and TQM also leads to missed opportunities for synergies and efficiencies, ultimately impacting the bottom line. ESG and Total Quality Management in Human Resources addresses this critical challenge by providing a comprehensive framework for integrating ESG and TQM principles, particularly within human resources. Based on the latest research and real-world examples, this book offers actionable insights and solutions for integrating ESG and TQM practices to improve organizational sustainability and performance. It equips business leaders, managers, and academics with the tools and knowledge needed to navigate the complexities of sustainability and quality management in today's competitive business environment.

Human Resources Management and the Total Quality Imperative

Author : Carla C. Carter
Publisher : Amacom Books
ISBN 13 : 9780814450819
Total Pages : 259 pages
Book Rating : 4.4/5 (58 download)

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Book Synopsis Human Resources Management and the Total Quality Imperative by : Carla C. Carter

Download or read book Human Resources Management and the Total Quality Imperative written by Carla C. Carter and published by Amacom Books. This book was released on 1994 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to show how the human resources department can be a powerful force in introducing and sustaining total quality efforts through a company. Learn how to lead employee involvement, recognize and reward outstanding efforts, tailor compensation practices to a TQM environment, and train employees to "think quality". Includes many checklists, charts, and practical aides. Illustrations.

TQM and HRM

Author : Emerald Insight Staff
Publisher : Emerald Group Publishing
ISBN 13 : 9781846633034
Total Pages : 78 pages
Book Rating : 4.6/5 (33 download)

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Book Synopsis TQM and HRM by : Emerald Insight Staff

Download or read book TQM and HRM written by Emerald Insight Staff and published by Emerald Group Publishing. This book was released on 2003 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Total Quality Management (TQM) first broke onto the management scene, it was hailed as a revolutionary idea that would speed up production, increase efficiency, and generally bring success to any organization that pledged allegiance to it. TQM was supposed to bring quality to the whole organization, changing cultures and breaking down departmental barriers.

Total Quality in Managing Human Resources

Author :
Publisher :
ISBN 13 : 9781680944907
Total Pages : 249 pages
Book Rating : 4.9/5 (449 download)

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Book Synopsis Total Quality in Managing Human Resources by :

Download or read book Total Quality in Managing Human Resources written by and published by . This book was released on 2016-11-30 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Implementing TQM

Author : Joseph R. Jablonski
Publisher :
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Implementing TQM by : Joseph R. Jablonski

Download or read book Implementing TQM written by Joseph R. Jablonski and published by . This book was released on 1994 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:

La gestion des ressources humaines et la qualité totale

Author : Soufiaine Ben Halima
Publisher :
ISBN 13 :
Total Pages : 59 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis La gestion des ressources humaines et la qualité totale by : Soufiaine Ben Halima

Download or read book La gestion des ressources humaines et la qualité totale written by Soufiaine Ben Halima and published by . This book was released on 1994 with total page 59 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Guide for Implementing Total Quality Management

Author : Theodore Crosier
Publisher :
ISBN 13 :
Total Pages : 220 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis A Guide for Implementing Total Quality Management by : Theodore Crosier

Download or read book A Guide for Implementing Total Quality Management written by Theodore Crosier and published by . This book was released on 1990 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt:

La qualité totale appliquée à la gestion des ressources humaines

Author : Hichem Guellouz
Publisher :
ISBN 13 :
Total Pages : 178 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis La qualité totale appliquée à la gestion des ressources humaines by : Hichem Guellouz

Download or read book La qualité totale appliquée à la gestion des ressources humaines written by Hichem Guellouz and published by . This book was released on 2007 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt:

La qualité de la fonction ressources humaines

Author : Alain Meignant
Publisher :
ISBN 13 : 9782878801002
Total Pages : 136 pages
Book Rating : 4.8/5 (1 download)

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Book Synopsis La qualité de la fonction ressources humaines by : Alain Meignant

Download or read book La qualité de la fonction ressources humaines written by Alain Meignant and published by . This book was released on 1994 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Les directions des Ressources Humaines ont cinq bonnes raisons de s'intéresser à la mise en œuvre des démarches de progrès de la Qualité. Aujourd'hui, la capacité d'une entreprise à apprendre plus vite que ses concurrents, et donc à valoriser le savoir, est un élément essentiel de sa capacité concurrentielle. La qualification des hommes, la formation, les organisations qualifiantes, le style de management, sont plus que jamais des atouts stratégiques. Le développement des organisations " centrées sur le client ", très réactives aux évolutions des marchés, modifie en profondeur la conception des métiers. Il ne s'agit plus seulement d'être bon dans sa spécialité, mais d'être capable de contribuer efficacement à des processus. Les méthodes de description des emplois, les systèmes de rémunération, en sont profondément modifiés. Les certifications Assurance Qualité ISO 9000 concernent aussi la fonction R.H. Certains chapitres de ces normes internationales visent à vérifier que l'entreprise a mis en place des moyens assurant la qualification de personnel. Au-delà des contraintes des normes, les démarches Qualité, bien utilisées, sont un puissant vecteur de changement, auquel un DRH ne peut rester indifférent. Enfin, la Direction des Ressources Humaines est elle-même prestataire de services dans l'entreprise, de la paie aux systèmes de promotion, en passant par les procédures d'appréciation et l'assistance qu'elle apporte aux opérationnels. Ces services se prêtent à une amélioration constante de leur qualité, surtout dans un contexte où il est demandé aux DRH d'améliorer leur productivité. Ce livre, écrit par deux praticiens, apporte des réponses concrètes aux questions que se pose le DRH qui désire s'engager dans l'amélioration de la qualité de ses activités et services. Il indique comment diagnostiquer ses points forts et les points à améliorer, en s'appuyant sur des cas réels, sur le modèle d'analyse du Prix Européen de la Qualité, et sur les normes ISO 9000. Il montre comment passer du diagnostic à l'action.