QFD: Customer-Driven Approach

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Author :
Publisher : Productivity Press
ISBN 13 : 9789283311225
Total Pages : 0 pages
Book Rating : 4.3/5 (112 download)

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Book Synopsis QFD: Customer-Driven Approach by : Katsuyoshi Ishihara

Download or read book QFD: Customer-Driven Approach written by Katsuyoshi Ishihara and published by Productivity Press. This book was released on 1994-04-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows how companies can include the customer in all phases of product development from initial planning through manufacturing and marketing. Discusses quality function deployment, tracking characteristics, and eliminating failure through corrective measures before production begins. Revised and updated from the 1978 Japanese edition. No bibliography. Annotation copyright by Book News, Inc., Portland, OR

QFD, the Customer-driven Approach to Quality Planning and Deployment

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Author :
Publisher : Quality Resources
ISBN 13 : 9789283311218
Total Pages : 365 pages
Book Rating : 4.3/5 (112 download)

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Book Synopsis QFD, the Customer-driven Approach to Quality Planning and Deployment by : Shigeru Mizuno

Download or read book QFD, the Customer-driven Approach to Quality Planning and Deployment written by Shigeru Mizuno and published by Quality Resources. This book was released on 1994-01-01 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Step-by-Step QFD

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Author :
Publisher : Routledge
ISBN 13 : 1351413899
Total Pages : 244 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Step-by-Step QFD by : John Terninko

Download or read book Step-by-Step QFD written by John Terninko and published by Routledge. This book was released on 2018-05-04 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market.Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!

The Customer-driven Company

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Author :
Publisher : Irwin Professional Publishing
ISBN 13 :
Total Pages : 170 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Customer-driven Company by : William E. Eureka

Download or read book The Customer-driven Company written by William E. Eureka and published by Irwin Professional Publishing. This book was released on 1994 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is a powerful tool that helps companies identify and meet customer needs and produce quality- and cost-driven products. The authors show why QFD is needed and how it can be incorporated into any company, regardless of product line, service, or business environment. This easy-to-understand, revised guide gives readers a complete introduction to QFD and how it can prevent design details from being overlooked in the rush to get products to market.

Step by Step QFD

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Author :
Publisher : Goal Q P C Incorporated
ISBN 13 : 9781882382101
Total Pages : 192 pages
Book Rating : 4.3/5 (821 download)

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Book Synopsis Step by Step QFD by : John Terninko

Download or read book Step by Step QFD written by John Terninko and published by Goal Q P C Incorporated. This book was released on 1995-01-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Customer-driven Strategy

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Author :
Publisher : Oliver Wight Limited Publications
ISBN 13 :
Total Pages : 318 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Customer-driven Strategy by : Thomas F. Wallace

Download or read book Customer-driven Strategy written by Thomas F. Wallace and published by Oliver Wight Limited Publications. This book was released on 1992 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Driven Strategy Thomas F. Wallace Strategic Planning, in many companies, consists of annual treks to resorts for two days of planning and one day of golf. These strategy "retreats" often produce impressive, bound plans, which tend to collect dust on the bookshelves of managers throughout the company. The net impact on the business is obviously nil. Despite this annual performance gap, developing a dynamic operating strategy is essential to the survival and success of every enterprise. It's also critical for companies to develop a viable strategy by creating customer-driven plans, focused on consistently delivering value to the customer in every aspect of a company's operation. Customer-Driven Strategy takes you beyond the traditional approaches to planning and strategy implementation. It brings the reality of delivering value to your customers into the essential aspects of your business. It helps you to create, implement, and manage a flexible, dynamic plan that's committed to your customer. Tom Wallace shows how to develop this customer-driven perspective by implementing a holistic, fully integrated strategic approach in the following areas: Initiating a customer-driven planning process Leveraging continuous-improvement initiatives Developing innovative approaches in high performance work teams Creating a learning environment that fosters constant innovation Maximizing the market impact of new products Using planning and control systems to their greatest potential Sustaining new partnerships with suppliers for competitive advantage Developing accurate, effective performance measures Implementing customer-driven strategies for the maximum benefit of the business-and your customers Packed with practical advice and guidelines, Customer-Driven Strategy gives you the proven tools and techniques to realize significant improvements in your company's operations-today. In addition, you can learn how Hewlett Packard, Steelcase, Tellabs, and other companies dramatically improved their performance through customer-focused strategic planning.

Quality Innovation: A QFD approach

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Author :
Publisher : Lulu.com
ISBN 13 : 1326567705
Total Pages : 232 pages
Book Rating : 4.3/5 (265 download)

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Book Synopsis Quality Innovation: A QFD approach by : Frede Jensen

Download or read book Quality Innovation: A QFD approach written by Frede Jensen and published by Lulu.com. This book was released on 2016-02-17 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is for anyone developing quality and innovation. It presents a Quality Function Deployment (QFD) approach for the successful product and process design in manufacturing, service and any other kind of private or public organisation. The book is organised into three parts, where the first gets concisely into QFD. The latter parts add depth and width to the approach, with an indispensable collection of associated design tools and strategy concepts. The appendix walks through three start-to-finish case studies. QFD provides a sound understanding of what should naturally occur in a development project. The team-based approach prioritises customer-centric quality and innovation requirements, within market and organisation reality. The defined requirements are systematically transformed into a corresponding quality-by-design product, where the degree of innovation is adjustable. The approach is adaptable, scalable and can be shorthanded to circumstances.

Quality Function Deployment

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Author :
Publisher : Productivity Press
ISBN 13 : 9781563273131
Total Pages : 392 pages
Book Rating : 4.2/5 (731 download)

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Book Synopsis Quality Function Deployment by : Yoji Akao

Download or read book Quality Function Deployment written by Yoji Akao and published by Productivity Press. This book was released on 2004-11-03 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes— Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.

The Customer-driven Company

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Author :
Publisher :
ISBN 13 : 9780941243049
Total Pages : 124 pages
Book Rating : 4.2/5 (43 download)

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Book Synopsis The Customer-driven Company by : William E. Eureka

Download or read book The Customer-driven Company written by William E. Eureka and published by . This book was released on 1988 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Practical Manual of Quality Function Deployment

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Author :
Publisher : Springer
ISBN 13 : 3319085212
Total Pages : 199 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Practical Manual of Quality Function Deployment by : Davide Maritan

Download or read book Practical Manual of Quality Function Deployment written by Davide Maritan and published by Springer. This book was released on 2014-09-06 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

Concurrent Engineering

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Publisher : Springer Science & Business Media
ISBN 13 : 9401112983
Total Pages : 239 pages
Book Rating : 4.4/5 (11 download)

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Book Synopsis Concurrent Engineering by : C.S. Syan

Download or read book Concurrent Engineering written by C.S. Syan and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: BACKGROUND There is an increasing awareness that 'time to market' is the key competitive issue in the manufacturing industry today. The global markets are demanding products that are well designed, are of high quality and are at low prices with ever decreasing lead times. Hence manufacturers are forced to utilize the best methods of technology with efficient control and management accompanied by suitably enabling organizational structures. Concurrent engineering (CE) is widely seen to be the methodology that can help satisfy these strenuous demands and keep the profitability and viability of product developers, manufacturers and suppliers high. There have been many reported successes of CE in practice. Rover were able to launch Land Rover Discovery in 18 months as compared with 48-63 months for similar products in Europe. Because of its early introduction to the market it became the best selling product in its class. AT&T report part counts down to one ninth of their previous levels and quality one hundred times (in surface defects) for VLSI (very improvements of large scale integration) circuits as a result of using the CE approach. WHO SHOULD READ THIS TEXT? This book will aim to provide a sound basis for the very diverse subject known as concurrent engineering. Concurrent engineering is recognized by an increasingly large proportion of the manufacturing industry as a necessity in order to compete in today's markets. This recognition has created the demand for information, awareness and training in good concurrent engineering practice.

The QFD Handbook

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780471173816
Total Pages : 468 pages
Book Rating : 4.1/5 (738 download)

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Book Synopsis The QFD Handbook by : Jack B. ReVelle

Download or read book The QFD Handbook written by Jack B. ReVelle and published by John Wiley & Sons. This book was released on 1998-02-04 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Das Konzept des Quality Function Deployment (QFD) setzt mit Hilfe einer Reihe von Matrizen Kundenwünsche in Konstruktions- oder Designerfordernisse um. Die Konstruktions- und Designerfordernisse wiederum werden umgesetzt in Produkt- bzw. Teilprodukteigenschaften, die ihrerseits wieder auf Produktionsprozesse und anschließend auf spezielle Prozeß- und Steuerungsmechanismen übertragen werden. Dieses Buch wendet das QFD Konzept auf eine Reihe von unternehmerischen Schlüsselthemen an, die bislang unbehandelt geblieben sind, wie z. B. ISO9000, Service Design, Robust Design und Software Design. Das Buch wird mit Begleitdiskette geliefert, die mit der entsprechenden QFD Software ausgestattet ist. (11/97)

Customer Oriented Product Design

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Author :
Publisher : Springer Nature
ISBN 13 : 3030421880
Total Pages : 478 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Customer Oriented Product Design by : Cengiz Kahraman

Download or read book Customer Oriented Product Design written by Cengiz Kahraman and published by Springer Nature. This book was released on 2020-03-19 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive reference guide to customer-oriented product design and intelligence. It provides readers with the necessary intelligent tools for designing customer-oriented products in contexts characterized by incomplete information or insufficient data, where classical product design approaches cannot be applied. The respective chapters, written by prominent researchers, explain a wealth of both basic and advanced concepts including fuzzy QFD, fuzzy FMEA, the fuzzy Kano model, fuzzy axiomatic design, fuzzy heuristics-based design, conjoint analysis-based design, and many others. To foster reader comprehension, all chapters include relevant numerical examples or case studies. Taken together, they form an excellent reference guide for researchers, lecturers, and postgraduate students pursuing research on customer-oriented product design. Moreover, by extending all the main aspects of classical customer-oriented product design to its intelligent and fuzzy counterparts, the book presents a dynamic snapshot of the field that is expected to stimulate new directions, ideas, and developments.

Handbook of Total Quality Management

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1461552818
Total Pages : 830 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Handbook of Total Quality Management by : Christian N. Madu

Download or read book Handbook of Total Quality Management written by Christian N. Madu and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 830 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.

Optimizing Current Strategies and Applications in Industrial Engineering

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Author :
Publisher : IGI Global
ISBN 13 : 152258224X
Total Pages : 382 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Optimizing Current Strategies and Applications in Industrial Engineering by : Sahoo, Prasanta

Download or read book Optimizing Current Strategies and Applications in Industrial Engineering written by Sahoo, Prasanta and published by IGI Global. This book was released on 2019-01-25 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: The field of industrial engineering continues to advance at a rapid rate due to innovative technologies such as robotics and automation that improve performance and efficiencies. Emerging research on these latest trends, strategies, and techniques is needed to ensure that industry professionals remain up to date on the best practices for success. Optimizing Current Strategies and Applications in Industrial Engineering is a pivotal reference source that provides vital research on the development, improvement, implementation, and evaluation of integrated systems in engineering. While highlighting topics such as engineering economy, material handling, and operations management, this book is ideally designed for engineers, policymakers, educators, researchers, and practitioners.

Understanding, Managing, and Implementing Quality

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Author :
Publisher : Psychology Press
ISBN 13 : 9780415222716
Total Pages : 258 pages
Book Rating : 4.2/5 (227 download)

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Book Synopsis Understanding, Managing, and Implementing Quality by : Jiju Antony

Download or read book Understanding, Managing, and Implementing Quality written by Jiju Antony and published by Psychology Press. This book was released on 2002 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

Integration of Preference Analysis Methods into QFD for Elderly People

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3834970751
Total Pages : 242 pages
Book Rating : 4.8/5 (349 download)

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Book Synopsis Integration of Preference Analysis Methods into QFD for Elderly People by : Samah Abu-Assab

Download or read book Integration of Preference Analysis Methods into QFD for Elderly People written by Samah Abu-Assab and published by Springer Science & Business Media. This book was released on 2012-03-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Especially in industrial countries the portion of elderly people is growing in many societies. Their needs are more intensified than the demands of younger people in many aspects. Companies need the right tools (e.g. market research methods for elderly people) to detect these needs, preferences, and demands of elderly people. Samah Abu-Assab verifies two existing research methods and suggests a new one for determining the preferences of elderly people. The new method seems to be promising and adequate for the elderly target group.