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Public Service Management
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Book Synopsis Motivation in Public Management by : James L. Perry
Download or read book Motivation in Public Management written by James L. Perry and published by Oxford University Press on Demand. This book was released on 2008-05-15 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.
Book Synopsis Decentralising Public Service Management by : Johnston Birchall
Download or read book Decentralising Public Service Management written by Johnston Birchall and published by Bloomsbury Publishing. This book was released on 2016-01-01 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Decentralise authority and let managers manage' has been an almost universal message in UK public services over the last 15 years. But does it really work? Drawing on their own - and a wide range of other research - the authors show that behind the ministerial rhetoric the experiences of NHS trusts, grant maintained schools and housing associations were in practice distinctly mixed. The book offers a sophisticated theoretical analysis of the origins and results of decentralised public management in the UK.
Book Synopsis Public Service Management and Employment Relations in Europe by : Stephen Bach
Download or read book Public Service Management and Employment Relations in Europe written by Stephen Bach and published by Routledge. This book was released on 2016-07-07 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Has there been a transformation of public service employment relations in Europe since the crisis? Public Service Management and Employment Relations in Europe examines public service employment relations after the economic crisis, including analysis of more than thirty years of public service and workforce reform, and addresses the interplay between an emerging post-crisis public service sector and the consequences for the state, employers and trade unions in core public services. Written by leading national experts, this book places the economic crisis in a longer timeframe and examines how far trends in public sector employment relations were reinforced or reversed by the crisis. It provides an up-to-date analysis of the restructuring of public service employment relations in 12 major European countries, including analysis of little studied central and Eastern European countries. This book will be vital reading for researchers, academics and PhD Students in the fields of Public Management, Public Administration, Employment Relations, and Human Resource Management.
Book Synopsis Public Administration by : David H. Rosenbloom
Download or read book Public Administration written by David H. Rosenbloom and published by . This book was released on 1989 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Resource Management in Public Service by : Evan M. Berman
Download or read book Human Resource Management in Public Service written by Evan M. Berman and published by CQ Press. This book was released on 2019-01-31 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Sixth Edition helps you to understand complex managerial puzzles and explores the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. New to the Sixth Edition: Ethics case studies have been added to all the chapters, enabling you to learn about a variety of ethical situations that come up in management. Updated and consolidated recruiting strategies offer you a window into the most current methods used in the recruitment process and provide insight into the job seeker’s perspective. New examples from a broad range of local, state, federal, and international settings enable you to apply key concepts to common management issues.
Book Synopsis Co-Production and Public Service Management by : Victor Pestoff
Download or read book Co-Production and Public Service Management written by Victor Pestoff and published by Routledge. This book was released on 2018-10-03 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers that is essential for meeting a growing number of social challenges, since neither the government nor citizens can solve them on their own. These challenges include, among other things, improving the efficiency and effectiveness of public services in times of financial strain; increasing the legitimacy of the public sector after decades of questioning its ability with the spread of New Public Management; promoting social integration and cultural pluralism in increasingly diverse societies when millions of refugees and immigrants are on the move; tackling the threat of burgeoning populism following the rise of anti-immigrant and anti-global parties in many countries in recent years; and finally, finding viable solutions for meeting the growing needs of aging populations in many parts of the world. This volume addresses issues related to the successful development and implementation of a policy shift toward greater citizen participation in the design and delivery of the services they depend on in their daily lives and greater citizen involvement in resolving these tenacious problems, facilitated by the active support of governments across the globe. Moreover, it explores participatory public service management that empowers the front-line staff providing public services. Together with users/citizens they can insure the democratic governance of public service provision.
Book Synopsis Handbook of Theories of Public Administration and Management by : Bryer, Thomas A.
Download or read book Handbook of Theories of Public Administration and Management written by Bryer, Thomas A. and published by Edward Elgar Publishing. This book was released on 2021-11-05 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This innovative Handbook offers a wide-ranging overview of the multi-faceted field of public administration and management. It provides a broad approach to the discipline, addressing the range of descriptive, normative and critical theories required to diagnose public service issues and prescribe administrative action.
Book Synopsis Public-Sector Project Management by : David Wirick
Download or read book Public-Sector Project Management written by David Wirick and published by John Wiley & Sons. This book was released on 2011-11-16 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: YOUR GUIDE TO PROJECT MANAGEMENT SUCCESS IN THE PUBLIC SECTOR There may be no simple formula for success in public-sector projects, but Public-Sector Project Management delivers the next best thing: a complete set of skill-building strategies that puts success well within your reach. Building on industry standards and best practices as well as almost thirty years of public-sector experience, this definitive sourcebook clearly explains how to manage projects in the public sector and navigate their many challenges. Here is where you'll find all the tools to accomplish your goals for any public-sector project, whether you are overseeing military and security operations, the construction of public infrastructure, improving agency processes, deploying new systems or public programs, or any other public initiative. The book describes both the obstacles and basic processes of public-sector project management and examines the differences between public-sector and private-sector projects, including the management of the wide array of public-sector stakeholders. Public-Sector Project Management is your comprehensive professional template for making a positive contribution to your agency or organization. Inside, you'll find: Expert guidance consistent with project management best practices In-depth coverage of public-sector constraints, including purchasing systems, legal mandates, political and media oversight, and complex rules and processes Specific strategies to enhance the management capability of public-sector managers and private-sector project managers working under government contracts Emphasis on the role of planning in managing customer, manager, and project team expectations, and coping with the overlapping systems of constraints that impede public-sector projects Techniques for managing contractors and vendors Tools for managing the complexity inherent in most public-sector projects Insightful case studies of notable and historic public-sector projects; chapter-ending discussion questions and exercises; numerous tables and figures; and key terms in the glossary
Book Synopsis Public Value and Public Administration by : John M. Bryson
Download or read book Public Value and Public Administration written by John M. Bryson and published by Georgetown University Press. This book was released on 2015-08-28 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments and nonprofits exist to create public value. Yet what does that mean in theory and practice? This new volume brings together key experts in the field to offer unique, wide-ranging answers. From the United States, Europe, and Australia, the contributors focus on the creation, meaning, measurement, and assessment of public value in a world where government, nonprofit organizations, business, and citizens all have roles in the public sphere. In so doing, they demonstrate the intimate link between ideas of public value and public values and the ways scholars theorize and measure them. They also add to ongoing debates over what public value might mean, the nature of the most important public values, and how we can practically apply these values. The collection concludes with an extensive research and practice agenda conceived to further the field and mainstream its ideas. Aimed at scholars, students, and stakeholders ranging from business and government to nonprofits and activist groups, Public Value and Public Administration is an essential blueprint for those interested in creating public value to advance the common good.
Book Synopsis Public Services Delivery by : World Bank
Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Book Synopsis Public Services by : Rosa M. Søndergaard
Download or read book Public Services written by Rosa M. Søndergaard and published by . This book was released on 2020 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This compilation opens with an analysis of the way in which developing competition policies in the provision of health services in Vietnam could creating a fair, equitable and effective environment for health service providers, as well as protection for health service users. Policy recommendations are proposed in an effort to improve the efficiency of Vietnam's investment in public services, thus increasing people's access to and benefit from health services. Similarly, policy recommendations are proposed in the context of educational services. In the history of translation and interpretation, community interpreting has been of great importance. As such, the rapid advances in defining this type of interpretation, or the concept of interpreting in general, are explored. One author presents a case study based on her personal experiences as an intern and as a professional interpreter at the Spanish Commission for Refugees, outlining the abilities, expertise and skills gained from said experiences. Interpretation is a growing sector, both in terms of employment and research, which offers many opportunities around the world. In closing, the authors examine which purchasing competencies, practices, and measurements are considered relevant to service purchasing development in the transportation public agency"--
Book Synopsis Public Service Management and Asylum by : Kirsty Strokosch
Download or read book Public Service Management and Asylum written by Kirsty Strokosch and published by Routledge. This book was released on 2019-06-03 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Co-production occurs when citizens actively participate in the design and delivery of public services. The concept and its practice are of increasing interest among policymakers, public service managers and academics alike, with co-production often being described as a revolutionary solution to public service reform. Public Service Management and Asylum: Co-production, Inclusion and Citizenship offers a comprehensive exploration of co-production from the public administration and service management perspectives. In doing so, it discusses the importance of both streams of literature in providing a holistic understanding of the concept, and based on this integration, it offers a model which differentiates co-production on five levels. The first three refer to the role of the public service user in the design and delivery of services (co-construction, participative co-production and co-design) and the other two focus on inter-organisational relationships (co-management and co-governance). This model is applied to the case of asylum seekers in receipt of social welfare benefits in Scotland to explore the implications for social inclusion and citizenship. It argues that as public service users, asylum seekers will always play an active role in the process of service production and while co-production does not provide asylum seekers with legal citizenship status, if offers an opportunity for asylum seekers to act like citizens and supports their inclusion into society. It will be of interest to researchers, academics, policymakers, public services managers, and students in the fields of public management, public administration, organizational studies.
Download or read book State Management written by Jan-Erik Lane and published by Routledge. This book was released on 2009-05-15 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: State Management offers a comprehensive yet concise introduction to the new field of state management, presenting an analysis of basic questions within the theories of bureaucracy, policy-making, principal-agent modelling and policy networks. Focussing upon recent state transformation, it illuminates public sector reform strategies such as New Public Management as well as incorporation, tendering and bidding, decentralization, team production and privatization. This book argues that we should look upon the variety of models or approaches to public management or public administration as all belonging under "state management". The so-called "working state" in a well-ordered society involves government delivering services, paying for social security and respecting the rule of law. In this text, Jan-Erik Lane systematically examines the key approaches to the study of how government attempts to achieve these goals, discussing the pros and cons of alternative frameworks of analysis. Each chapter discusses a different issue within state management that is integral to the broader debate, including: Public regulation The relationship between the law and the state Combining ecology and policy making Multi-level governance The virtues and vices of public-private partnerships Policy implementation Presenting a clear overview of how the state operates when government sets out to deliver public services, and generating questions to encourage new research, State Management is a valuable new text for both undergraduate and postgraduate courses in political science, public administration and public management.
Book Synopsis Public Management and Administration by : Owen E. Hughes
Download or read book Public Management and Administration written by Owen E. Hughes and published by Palgrave MacMillan. This book was released on 1998 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an introduction to, and assessment of, the theories and principles of the new public management and compares and contrasts these with the traditional model of public administration.
Book Synopsis Financial Management in the Public Sector by : Wang
Download or read book Financial Management in the Public Sector written by Wang and published by M.E. Sharpe. This book was released on 2015-05-18 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: The impact of the global financial crisis on government funds has been significant, with squeezed budgets having to satisfy ever-increasing demands for public services. Managers working in the public sector are confronted daily with targets and demands that are often set in confusing accounting and financial language. In Financial Management and Accounting in the Public Sector, Gary Bandy employs a clear and concise narrative to introduce the core concepts of accounting and financial management in the public sector and how to deliver services that represent value for money. This second edition has been revised and updated throughout, offering: an increased focus on post-crisis austerity more international examples of public financial management greater coverage of governance, accountability and risk management With a glossary of terms to help managers understand and be understood by accountants, as well as learning objectives, case studies and discussion questions, this practical textbook will help students of public management and administration to understand the financial and accounting aspects of managing public services.
Book Synopsis Public Service Values by : Richard C. Box
Download or read book Public Service Values written by Richard C. Box and published by Routledge. This book was released on 2015-07-08 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public service values are too rarely discussed in public administration courses and scholarship, despite recent research demonstrating the importance of these values in the daily decision making processes of public service professionals. A discussion of these very tenets and their relevance to core public functions, as well as which areas might elicit value conflicts for public professionals, is central to any comprehensive understanding of budget and finance, human resource management, and strategic planning in the public sector. Public Service Values is written specifically for graduate and undergraduate courses in public administration, wherever a discussion of public service ideals might enrich the learning experience and offer students a better understanding of daily practice. Exploring the meaning and application of specific values, such as Neutrality, Efficiency, Accountability, Public Service, and Public Interest, provides students and future professionals with a ‘workplace toolkit’ for the ethical delivery of public services. Well-grounded in scholarly literature and with a relentless focus on the public service professional, Public Service Values highlights the importance of values in professional life and encourages a more self-aware and reflective public practice. Case studies to stimulate reflection are interwoven throughout the book and application to practice is cemented in a final section devoted to value themes in professional life as well as a chapter dedicated to holding oneself accountable. The result is a book that challenges us to embrace the necessity of public service values in our public affairs curricula and that asks the important questions current public service professionals should make a habit of routinely applying in their daily decision making.
Book Synopsis American Public Administration by : Robert A. Cropf
Download or read book American Public Administration written by Robert A. Cropf and published by Routledge. This book was released on 2017-09-01 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: American Public Administration has been the go-to introductory textbook for Public Administration courses with a focus on civil society for the last decade. Now in an extensively revised and updated second edition, authors Cropf and Wagner weave the most recent and compelling research throughout every chapter to give students a useful, in-depth understanding of the field today. Changes to this edition include: A stronger focus on e-governance, and the ways in which technological change (e.g. social media, government information policy, surveillance) have transformed the government’s relationship with citizens as well as the role of the public servant/nonprofit worker at the federal, state, and local levels An expanded discussion of citizen participation in all aspects of governing, including the 2016 elections, the Occupy Wall Street movement, and the Black Lives Matter movement Updated mini case studies throughout the text on topics such as climate change, LGBT rights, and violent extremism to maximize student engagement A new section on major local government issues, including public–private partnerships, land-use planning, and economic development – and their relevance to Public Administration A chapter focusing on environmental policy administration and the role and responsibilities of public administrators in a time of global climate change Expanded coverage of the nonprofit sector and discussion of important linkages between Public Administration and Nonprofit Management A comprehensive suite of online supplements including PowerPoint slides, an Instructor’s Manual with suggested lectures, discussion questions, and a test bank (includes multiple choice, true-false, matching), as well as student exercises (written, individual, group, and web-based). Comprehensive, well-written, and offering a careful consideration of the fundamentals, American Public Administration, Second Edition is an ideal introductory text for courses at the undergraduate or graduate level, offering students a broader civil society context in which to understand public service.
