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Public Service In Higher Education
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Book Synopsis Service-Learning in Higher Education by : Barbara Jacoby
Download or read book Service-Learning in Higher Education written by Barbara Jacoby and published by Jossey-Bass. This book was released on 1996-09-27 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an added value, the book describes and provides contact information for national organizations that support service-learning and resources that are useful in helping students make postcollege service and career choices. Service-Learning in Higher Education is an invaluable resource for all campus professionals - including faculty members, student affairs practitioners, and senior academic leaders who are interested in advancing the goals of student learning and development while simultaneously making a unique contribution to the community.
Book Synopsis University Governance by : Catherine Paradeise
Download or read book University Governance written by Catherine Paradeise and published by Springer Science & Business Media. This book was released on 2009-02-07 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Higher education reforms have been on the agenda of Western European countries for 25 years, trying to deal with self governed professional bureaucracies politically weakened by massification when an emerging common understanding enhanced their role as major actors in knowledge based economies. While university systems are deeply embedded in national settings, the ex post rationale of still on-going reforms is surprisingly uniform and “de-nationalized”. They promote (1) the “organizational turn” of universities, to varying extent substituting collegial loosely coupled entities by “integrated, goal-oriented entities deliberately choosing their own actions (and therefore open to differentiation), that can thus be held responsible for what they do” (2) the diversification of stakeholders, supposedly offering solutions to problems as various as the democratisation of universities, the shrinking of State budget resources and the diversification of university missions offering answers to changes in the making and in the use of science. When it comes to accounting for these reforms, two grand narratives of public management share the floor. NPM implies a strengthening of the capacity of the core State to direct public services organizations through management by objectives and results or contractualization, assessment, evaluation and. “Governance” focuses on “network-based” governance systems, where coordinating power and control are collectively shared between the major ‘social actors or partners’ at all levels of the decision-making system. Our results suggest that all higher education systems under study were more or less transformed according to both these narratives. It is therefore needed to understand how they combine or create contradictions. This leads us to test a third neo-weberian model. This model reaffirms the role of the State, of representative democracy, (central, regional and local), of public law (suitably modernized), preserves the idea of a public service with a distinctive status, culture and terms and conditions. It shifts from an internal orientation to bureaucratic rules towards an external orientation in meeting citizens’ needs and wishes by means of standardization of work processes and their products, based on a distinctive public service and a particular legal order survived as the foundations beneath the various packages of modernizing reforms. This book traces the national dynamics of public policies, organizational design and steering tools in seven European higher education and research systems, using these narratives to interpret and test the actual changes and the degree of national specificities and European convergence. This book is not a sum of national chapters like other presumably comparative. It does not intend to tell once again the story of the transformation of the relationships between the state and universities. It tries to use Higher education system to discuss issues on state intervention and steering and more generally the NPM, governance and neo-weberian models in a specific field. Furthermore, this book intends breaking the walls between specialists in higher education and specialist in public management and research policy. This well rooted division of labour is less that ever justified as the university mission in research (fundamental, applied, strategic) is underscored by commentors and reformers themselves. For that reason, we have chosen to observe the consequences of the dynamics of public policies, organizational design and steering tools on two specific issues related to the development of research training and organizing within universities: the transformation of research funding on the one hand and the expansion of graduate studies and doctoral schools on the other.
Book Synopsis Service-Learning in Higher Education by : D. Butin
Download or read book Service-Learning in Higher Education written by D. Butin and published by Springer. This book was released on 2005-07-14 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advocates have positioned service-learning as a real-world, real-time opportunity for students to encounter academic knowledge in a meaningful and relevant manner. Service-learning in higher education settings offers a powerful alternative to traditional models of teaching and learning. Students are encouraged to develop links to local institutions, volunteer their time, and create a special bond between the university and the community in which they live. Service-learning has become a very popular alternative to standard courses in higher education and is gaining significant popularity. This book takes a serious look at the unintended consequences and alternative conceptualizations of this mode of learning and explores what it could offer us in the future.
Book Synopsis Public Service in Higher Education by : Patricia H. Crosson
Download or read book Public Service in Higher Education written by Patricia H. Crosson and published by . This book was released on 1983 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Elevating Customer Service in Higher Education by : Heath Boice-Pardee
Download or read book Elevating Customer Service in Higher Education written by Heath Boice-Pardee and published by . This book was released on 2018-06-04 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and hospitality sectors. Our authors are deeply embedded in customer service initiatives and have certified hundreds of higher-ed professionals at Academic Impressions' customer service trainings and on-campus workshops. In this guide, our authors will walk you through: Core service competencies Strategies for supporting frontline staff in enhancing customer service Examples of customer service scripts for dialogue, phone, voicemail, and email Detailed guidelines for creating physical environments on campus that facilitate better service Worksheets and tools for auditing policies and practices that impact customer service Tips for cultivating faculty and staff buy-in Examples of exemplary customer service initiatives at other colleges and universities REVIEWS "Elevating Customer Service should be read by every administrator who cares about retention and service excellence." - Neal Raisman, N. Raisman & Associates "In today's competitive market in higher education, a partnership between academics and customer service is key to attracting and retaining students. This handbook shows practitioners how to enhance service excellence while maintaining academic integrity." - Bill Destler, President Emeritus, Rochester Institute of Technology "How refreshing and encouraging it is to read a book about customer service on today's college campuses. The reality is higher education today is rapidly changing and models of leading a university are significantly altered in todays environment. Customer service can no longer be viewed as a negative concept on our campuses. Rather, such service is mandated today in whatever form one wishes to call it. Students, parents, employers, and college employees are demanding it. Implementing such measures that change a campus's culture may mean the difference between those colleges that survive and those that do not. The foundations of quality service discussed in this book should be mandatory reading for all college administrators." - David DeCenzo, President, Coastal Carolina University "This insightful book provides a step-by-step guide to assess, evaluate, and implement strategies to improve the effectiveness of any department or division within the academy. The authors provide valuable information and a workable template to enhance the student experience on campus and ultimately improve retention, and recruitment efforts in an era in which colleges and universities are fiercely competing to attract and retain students." - Jim Pillar, Associate Vice President of Housing, Monmouth University "This really made me think about our office environment and how we can work toward improving not only the student experience but the front-line staff experience as well. It truly is a practical guide with relevant activities and things to consider." - Kerri Wilson, Director of Off-Campus Living and Community Partnerships, Rutgers University-New Brunswick
Book Synopsis The Tower and the Cloud by : Richard N. Katz
Download or read book The Tower and the Cloud written by Richard N. Katz and published by . This book was released on 2008 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The emergence of the networked information economy is unleashing two powerful forces. On one hand, easy access to high-speed networks is empowering individuals. People can now discover and consume information resources and services globally from their homes. Further, new social computing approaches are inviting people to share in the creation and edification of information on the Internet. Empowerment of the individual -- or consumerization -- is reducing the individual's reliance on traditional brick-and-mortar institutions in favor of new and emerging virtual ones. Second, ubiquitous access to high-speed networks along with network standards, open standards and content, and techniques for virtualizing hardware, software, and services is making it possible to leverage scale economies in unprecedented ways. What appears to be emerging is industrial-scale computing -- a standardized infrastructure for delivering computing power, network bandwidth, data storage and protection, and services. Comsumerization and industrialization beg the question "Is this the end of the middle?"; that is, what will be the role of "enterprise" IT in the future? Indeed, the bigger question is what will become of all of our intermediating institutions? This volume examines the impact of IT on higher education and on the IT organization in higher education." -Web site blurb.
Book Synopsis Higher Education Opportunity Act by : United States
Download or read book Higher Education Opportunity Act written by United States and published by . This book was released on 2008 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Public Service as a Higher Education Function by : Glenn R. Nellis
Download or read book Public Service as a Higher Education Function written by Glenn R. Nellis and published by . This book was released on 1988 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Community Engagement Professional in Higher Education by : Lina D. Dostilio
Download or read book The Community Engagement Professional in Higher Education written by Lina D. Dostilio and published by Campus Compact. This book was released on 2017-03-10 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, offered by “practitioner-scholars,” is an exploration and identification of the knowledge, skills, and dispositions that are central to supporting effective community engagement practices between higher education and communities. The discussion and review of these core competencies are framed within a broader context of the changing landscape of institutional community engagement and the emergence of the Community Engagement Professional as a facilitator of engaged teaching, research, and institutional partnerships distinct from other academic professionals. This research, conducted as part of Campus Compact’s Project on the Community Engagement Professional, seeks to identify the shared knowledge and practices of Community Engagement Professionals by looking to empirical practice literature. Chapters include an exploration of competencies applicable to those in Community Engagement Professional roles generally, and also to those specializing in specific areas such as faculty development, partnership facilitation, and other areas of responsibility. The authors trace the evolution of engagement administration over time and the role of those facilitating community-campus engagement toward a “Second Generation” professional who is at once a “tempered radical, transformational leader, and social entrepreneur.” Central to the work is a presentation of the core competency findings, along with suggestions for continued exploration. Dostilio and her colleagues argue that Community Engagement Professionals should claim a professional identity grounded in a set of core competencies, values, and knowledge, and through association with a community of scholar practitioners similarly dedicated. Additional work to understand and empower Community Engagement Professionals in their role as distinct from other higher education professional types will enable both broader impact for institutions and communities now with a view to prepare those coming to the role for a dynamic and demanding environment without distinct boundaries.
Book Synopsis Community Engagement in Higher Education by : W. James Jacob
Download or read book Community Engagement in Higher Education written by W. James Jacob and published by Springer. This book was released on 2015-06-17 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: There seems to be renewed interest in having universities and other higher education institutions engage with their communities at the local, national, and international levels. But what is community engagement? Even if this interest is genuine and widespread, there are many different concepts of community service, outreach, and engagement. The wide range of activity encompassed by community engagement suggests that a precise definition of the “community mission” is difficult and organizing and coordinating such activities is a complex task. This edited volume includes 18 chapters that explore conceptual understandings of community engagement and higher education reforms and initiatives intended to foster it. Contributors provide empirical research findings, including several case study examples that respond to the following higher educaiton community engagement issues. What is “the community” and what does it need and expect from higher education institutions? Is community engagement a mission of all types of higher education institutions or should it be the mission of specific institutions such as regional or metropolitan universities, technical universities, community colleges, or indigenous institutions while other institutions such as major research universities should concentrate on national and global research agendas and on educating internationally-competent researchers and professionals? How can a university be global and at the same time locally relevant? Is it, or should it be, left to the institutions to determine the scope and mode of their community engagement, or is a state mandate preferable and feasible? If community engagement or “community service” are mandatory, what are the consequences of not complying with the mandate? How effective are policy mandates and university engagement for regional and local economic development? What are the principal features and relationships of regionally-engaged universities? Is community engagement to be left to faculty members and students who are particularly socially engaged and locally embedded or is it, or should it be, made mandatory for both faculty and students? How can community engagement be (better) integrated with the (other) two traditional missions of the university—research and teaching? Cover image: The Towering Four-fold Mission of Higher Education, by Natalie Jacob
Author :University of Illinois at Urbana-Champaign. Institute of Government and Public Affairs Publisher : ISBN 13 : Total Pages :244 pages Book Rating :4.:/5 (31 download)
Book Synopsis Report on Higher Education Public Service Responsibilities in the Black Community by : University of Illinois at Urbana-Champaign. Institute of Government and Public Affairs
Download or read book Report on Higher Education Public Service Responsibilities in the Black Community written by University of Illinois at Urbana-Champaign. Institute of Government and Public Affairs and published by . This book was released on 1972 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Saving Higher Education by : Martin J. Bradley
Download or read book Saving Higher Education written by Martin J. Bradley and published by John Wiley & Sons. This book was released on 2012 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleges and universities are under pressure from the government, students, and parents to make higher education more efficient and cost-effective. Based on Southern New Hampshire University's highly successful competency-based three-year bachelors degree program—the longest running in the country—this book provides a blueprint for creating, sustaining, and growing such a program at an institution of any type and size. The book offers a proven model that not only cuts student costs by 25%, but significantly reduces program delivery costs. The 120-credit six-semester competency-based integrated curriculum approach focuses on student learning as opposed to “seat-time,” and research shows above average academic student success.
Book Synopsis Public Service and University Education by : Joseph Erigina McLean
Download or read book Public Service and University Education written by Joseph Erigina McLean and published by Princeton University Press. This book was released on 2017-03-14 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to find, train, and retain talented individuals for the public service is the concern of this symposium. It applies the recent experience of government (both British and American) to the question of the types of personnel needed and the way in which institutions of higher learning may meet those needs. The book grew out of the Princeton Bicentennial Conference on University Education and the Public Service. Its contributors include such outstanding men as Sir James Grigg, Robert A Lovett, Rowland Egger, and James Forrestal. Their concern is not merely with the routine problems of personnel training, but with the relationship between higher education and the public service in a free society. Originally published in 1975. The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.
Book Synopsis Higher Education and Silicon Valley by : W. Richard Scott
Download or read book Higher Education and Silicon Valley written by W. Richard Scott and published by JHU Press. This book was released on 2017-09-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: It focuses on the ways in which various types of colleges have endeavored—and often failed—to meet the demands of a vibrant economy and concludes with a discussion of current policy recommendations, suggestions for improvements and reforms at the state level, and a proposal to develop a regional body to better align educational and economic development.
Book Synopsis Colleges and the Urban Poor by : Doris B. Holleb
Download or read book Colleges and the Urban Poor written by Doris B. Holleb and published by Lexington, Mass. ; Toronto : Lexington Books. This book was released on 1972 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Beyond the Campus: Views on Higher Education and Community Service by : Massachusetts. Board of Higher Education
Download or read book Beyond the Campus: Views on Higher Education and Community Service written by Massachusetts. Board of Higher Education and published by . This book was released on 1971 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Higher Education and Public Service Careers by : Michael A. Murray
Download or read book Higher Education and Public Service Careers written by Michael A. Murray and published by . This book was released on 1972 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
