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Professional Management Of Housekeeping Operations
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Book Synopsis Professional Management of Housekeeping Operations by : Thomas J. A. Jones
Download or read book Professional Management of Housekeeping Operations written by Thomas J. A. Jones and published by John Wiley & Sons. This book was released on 2007-10-26 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
Book Synopsis Professional Management of Housekeeping Operations by : Delphina Fonseca
Download or read book Professional Management of Housekeeping Operations written by Delphina Fonseca and published by . This book was released on 2016-08-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc., needs to be kept clean and tidy, so that it looks inviting to all. This is where housekeeping comes in. Cleaning and maintenance services can be spotted very easily anywhere. Today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. Professional Housekeeper is an extra pair of hands - whether it's cleaning, laundry, ironing or any other household chores. A housekeeper is a person employed to manage a household, and the domestic staff. The housekeeper is second in command in the house and except in large establishments, where there is a house steward, the housekeeper must consider his/herself as the immediate representative of her mistress. Housekeeping managers see to it that hotel guests have adequate supplies both within their hotel rooms and in the public areas that they visit, such as the spa and washrooms. Different categories of hotel rooms entitle guest to different supplies. For example in a standard room, guests might receive only bathroom supplies, while in executive rooms, hotel services could include mini-bars, laundry and pressing services. It is the responsibility of the housekeeping manager to ensure that a hotel guest receives all the housekeeping services he purchased. Housekeeping managers receive and act on complaints from hotel guests relating to the state of their rooms or public areas. A hotel housekeeping manager is in a unique position to make recommendations about improvements to the hotel services due to his close interaction with the guests.Professional Management of Housekeeping Operations is an invaluable tool for this ever-changing profession. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a guide for today's lodging industry. This book addresses the changing, growing role of the housekeeping department to include maintenance of grounds, room service management, and foodservice facilities.
Book Synopsis Professional Management of Housekeeping Operations by : Robert J. Martin
Download or read book Professional Management of Housekeeping Operations written by Robert J. Martin and published by Wiley. This book was released on 1992-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the changing, growing role of the housekeeping department to include maintenance of health club facilities, grounds, valet, and foodservice facilities.
Book Synopsis Hotel Housekeeping by : G. Raghubalan
Download or read book Hotel Housekeeping written by G. Raghubalan and published by Oxford University Press, USA. This book was released on 2015 with total page 772 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .
Book Synopsis Professional Management of Housekeeping Operations by : Robert J. Martin
Download or read book Professional Management of Housekeeping Operations written by Robert J. Martin and published by Wiley. This book was released on 1998-04-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the changing, growing role of the housekeeping department to include maintenance of health club facilities, grounds, valet, and foodservice facilities.
Book Synopsis Housekeeping Management by : Matt A. Casado
Download or read book Housekeeping Management written by Matt A. Casado and published by Wiley Global Education. This book was released on 2012-04-13 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book also incorporates new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.
Author :Margaret M. Kappa Publisher :Educational Institute of American Hotel & Motel Association ISBN 13 : Total Pages :454 pages Book Rating :4.0/5 ( download)
Book Synopsis Managing Housekeeping Operations by : Margaret M. Kappa
Download or read book Managing Housekeeping Operations written by Margaret M. Kappa and published by Educational Institute of American Hotel & Motel Association. This book was released on 1995 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Managing Housekeeping Operations (AHLEI) by : Aleta A. Nitschke
Download or read book Managing Housekeeping Operations (AHLEI) written by Aleta A. Nitschke and published by Pearson Higher Ed. This book was released on 2013-04-29 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.
Book Synopsis PROFESSIONAL GUIDE TO ROOM DIVISION OPERATIONS. by : MANOJ KUMAR. YADAV
Download or read book PROFESSIONAL GUIDE TO ROOM DIVISION OPERATIONS. written by MANOJ KUMAR. YADAV and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Professional Housekeeper by : Madelin Schneider
Download or read book The Professional Housekeeper written by Madelin Schneider and published by John Wiley & Sons. This book was released on 1998-12-07 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today’s lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. No longer responsible only for cleaning duties and time schedules, today’s professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. This comprehensive text has been updated to include everything from the latest information on self-managed teams in cleaning, "green cleaning," and recycling, to technological advances in the industry. Students and teachers alike will find The Professional Housekeeper, Fourth Edition an invaluable reference for this ever-changing profession.
Book Synopsis Hotel Housekeeping Operations by : Shailendra Rai
Download or read book Hotel Housekeeping Operations written by Shailendra Rai and published by Orangebooks Publication. This book was released on 2020-06-18 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration.
Download or read book Resorts written by Robert Christie Mill and published by John Wiley & Sons. This book was released on 2008 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated second edition of ""Resorts: Management and Operation"" addresses the expansion of the resort industry and provides practical, need-to-know information on the development and management of all aspects of these properties, which include ski areas, gaming properties, cruise ships, and spas.
Book Synopsis Senior Living Communities by : Benjamin W. Pearce
Download or read book Senior Living Communities written by Benjamin W. Pearce and published by JHU Press. This book was released on 2007-12-10 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: The demand for residential communities for seniors rises as the U.S. population continues to age. This growth means that new administrators and staff members often are learning by trial and error the complicated task of delivering high-quality and consistent services to elderly persons. While many new facilities have been successful, others have been plagued by a variety of administrative and financial difficulties. Senior Living Communities remains the definitive guide to managing these facilities. In this thoroughly updated and revised edition, Benjamin W. Pearce offers a wealth of sound advice and practical solutions. He discusses resident relations, operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources. New chapters address issues particular to dementia care and architecture, and the appendix contains a department-by-department audit of senior living operations. From the front lines to the boardroom, this book should be a part of every decision-making process for improving and maintaining assisted living, congregate, and continuing care retirement communities.
Book Synopsis Hotel Operations Management by : David K. Hayes
Download or read book Hotel Operations Management written by David K. Hayes and published by Prentice Hall. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotel Operations Management, second edition, describes in great detail exactly what a general manager of a full-service hotel must know to be successful. Completely revised and expanded, its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student.
Book Synopsis Instructor's Manual to Accompany Professional Management of Housekeeping Operations, Fifth Edition by : Nick Jones
Download or read book Instructor's Manual to Accompany Professional Management of Housekeeping Operations, Fifth Edition written by Nick Jones and published by . This book was released on 2007-10 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Margaret M. Kappa Publisher :Educational Institute of American Hotel & Motel Association ISBN 13 : Total Pages :510 pages Book Rating :4.0/5 ( download)
Book Synopsis Managing Housekeeping Operations by : Margaret M. Kappa
Download or read book Managing Housekeeping Operations written by Margaret M. Kappa and published by Educational Institute of American Hotel & Motel Association. This book was released on 1997 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
