Professional Debt Collection Skills

Download Professional Debt Collection Skills PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Professional Debt Collection Skills by : GERARD ASSEY

Download or read book Professional Debt Collection Skills written by GERARD ASSEY and published by Gerard Assey. This book was released on 2021-06-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: “Credit Management is the heart of an organizations very survival”. Many studies carried out on the growing sickness in industries and businesses reveal that BAD DEBT is the ONE major cause for bankruptcy. In a successful and vibrant economy, selling on credit has a number of advantages, especially when it generates a larger volume of business as well as widens one's market share. In fact, selling on credit often 'Makes' or 'Breaks' a sale and at most times gives one that edge over competition. Yet, one cannot afford to take this area of credit control so lightly, as too many companies everyday are mounting with debts that are increasingly doubtful of recovery. The most precarious risk therefore to a company’s profit on the sale is by way of interest expense from delayed collection. In essence, that is what credit management is all about and its objective can be said “to have the highest possible debtors (sales) for the shortest possible time (collection/profit)”. Before the customer buys your goods both are interested - he in need of your goods and you in collecting the value of goods sold ie; the money; but once he gets the goods on credit, he is no more interested in fulfilling his obligation of paying. It's only you (for your money!). A company can have the finest product, a superb sales record and the most dedicated workforce, but if it does not get paid for its goods sold (.... and on time!) it will die. An unpaid debt is an unsecured loan being financed by your company (we can’t even call it a loan, because on a loan one earns interest. We’ll probably have to change the activity to ‘charities’!) It means that many companies are prevented from achieving their full potential, because instead of using borrowed money to develop and grow their business, they now have to borrow money just to fund their own sales ledgers (in other words their customers). When you no longer control your debtors, the cost of financing your company's cash flow is at the mercy of those very same debtors. If a business wishes to survive and prosper in today’s economic environment it must pay close attention to all the factors which affect and takes care of its cash flow. Managing Credit and Collecting Money, on time, every time, therefore are the 2 most important and vital factors which decide the fate of any business! This book: ‘Professional Debt Collection Skills’ would essentially help you do just that by covering the necessities in credit and cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone and face to face) with emphasis on the importance of documentation, reports, procedures for systematic follow-up; including series of email letters and general tips for chasing your money too, by encouraging proactive methods! From all of these objectives, you will notice that the primary objective of your collection effort is to bring the account current and, at the same time, to keep the account as a customer. Harassment by mail, in person or on telephone is generally not advisable and successful in collecting money or in retaining the account. But, by applying the proven techniques and preventive measures covered in this book, you can look forward to greater success in reducing your outstanding payments while yet retaining your customer, together with the added benefit of staying professional while also enjoying a pleasant, personal and rewarding experience. At the end, you would have learnt to manage credit, using planned preventive measures (the most vital part!), would have learnt to develop a complete systematic collection program, gained confidence in collecting money and have acquired several new ideas for immediate use, including taking back an Action Plan which can be put to immediate practice.

The Art of Quality Debt Collections

Download The Art of Quality Debt Collections PDF Online Free

Author :
Publisher : AuthorHouse
ISBN 13 : 1728323916
Total Pages : 106 pages
Book Rating : 4.7/5 (283 download)

DOWNLOAD NOW!


Book Synopsis The Art of Quality Debt Collections by : Darryl D'Souza

Download or read book The Art of Quality Debt Collections written by Darryl D'Souza and published by AuthorHouse. This book was released on 2019-08-20 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many respects, collecting debt is a negative job—a fact that all credit risk professionals must be sensitive to. The typical collector may attempt 120 calls a day and speak to 36 customers, and then gain a kept promise from just half of those 36 customers he speaks to. This means the collector has just 18 kept promises and 102 negative results. An 85 per cent negative response rate translates to seven hours of negative feedback in an eight-hour day. This book offers the epiphany that great customer service in debt collections yields far greater kept promises than the above number. Consistent reiteration and coaching of the collections team about the importance of quality has always delivered a 25 to 35 per cent higher performance than the average. There are tips in this book that help you improve collection performance by embracing quality service. This is tried and tested in my career, and this is what this book reiterates.

You Don't Have to Be a Shark

Download You Don't Have to Be a Shark PDF Online Free

Author :
Publisher : Macmillan
ISBN 13 : 125009223X
Total Pages : 287 pages
Book Rating : 4.2/5 (5 download)

DOWNLOAD NOW!


Book Synopsis You Don't Have to Be a Shark by : Robert Herjavec

Download or read book You Don't Have to Be a Shark written by Robert Herjavec and published by Macmillan. This book was released on 2016-05-17 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: From bestselling author and Shark Tank star Robert Herjavec comes a business book in which he transcends the business world, helping us all learn the art of persuasion in order to get ahead in our personal and professional lives. A Wall Street Journal Bestseller! Many people assume that effective sales ability demands a unique personality and an aggressive attitude. It's not true, and Robert Herjavec is proof. Known as the "Nice Shark" on the ABC's Emmy Award-winning hit show SHARK TANK, Robert Herjavec is loved by viewers, who respond to his affable nature. He has developed an honest and genuine approach to life and selling that has set him apart from his cut-throat colleagues, and rewarded him with a degree of wealth measured in hundreds of millions of dollars. In You Don't Have to Be a Shark, Robert transcends pure sales technique and teaches "non-business people" what they need to know in order to sell themselves successfully. We are each our own greatest asset, and in order to achieve our goals, we need to be able to communicate with others, position ourselves and even look the part. Robert's philosophy is simple: Great salespeople are made, not born, and no one achieves success in life without knowing how to sell. Entertaining, enlightening and effective, You Don't Have to Be a Shark will reveal the secrets of one of North America's most successful businessmen, who also happens to be one of today's most prominent TV personalities, delivered in a friendly, down-to-earth manner, and filled with anecdotes and observations to support its hard-nosed advice.

Surviving Debt

Download Surviving Debt PDF Online Free

Author :
Publisher :
ISBN 13 : 9781602482104
Total Pages : 0 pages
Book Rating : 4.4/5 (821 download)

DOWNLOAD NOW!


Book Synopsis Surviving Debt by :

Download or read book Surviving Debt written by and published by . This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Model Rules of Professional Conduct

Download Model Rules of Professional Conduct PDF Online Free

Author :
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.3/5 (187 download)

DOWNLOAD NOW!


Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates

Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

Effective Delegation Skills

Download Effective Delegation Skills PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 : 9392492073
Total Pages : 64 pages
Book Rating : 4.3/5 (924 download)

DOWNLOAD NOW!


Book Synopsis Effective Delegation Skills by : Gerard Assey

Download or read book Effective Delegation Skills written by Gerard Assey and published by Gerard Assey. This book was released on 2022-09-27 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most difficult areas of a supervisor’s job (especially for newly appointed supervisors) is that of delegation and one of the fundamental problems that people have when taking the step up to man­agement is their inability to delegate effectively. New managers often struggle with this, but even more seasoned leaders can default, as one of the most difficult transitions for leaders to make is the shift from doing to leading. Therefore one of the most important skills that a manager can master is learning how to delegate, for the more one progresses up through the levels of management, this skill becomes increasingly important, enhancing ones productivity to great extents Contrary to popular belief among many, being a leader does not mean you must do every task to ensure it is done properly. Being a leader includes empowering others to improve the overall organization, as well as providing the necessary tools to optimize the performance of the group. Empowering typically comes through delegating responsibilities to others. As more members get involved (and take ownership of projects and assignments) the more effective the organization will become. Delegating has been shown to improve work efficiency and benefit the organization in ways that aren't obvious initially. In the long term however, delegating empowers the team, builds trust, motivates and allows for new and innovative ideas, which in turn leads to the de­velopment of the team members’ creative and decision-making skills. Real and thoughtful delegation, with support, is a great way to actually stretch and develop people, and this is often more powerful than through periodic professional development. For leaders, it helps you learn how to identify who is best suited to tackle tasks or projects, for at its best, delegation is empowering people to do the work they are best suited to. It allows them to invest themselves more in the work and develop their own skills and abilities. It also allows the manager to do other important work that might be more strategic or higher-level. A study by Harvard Business Review determined that delegating can actually increase organizations’ income and overall efficiency. Not only does delegation empower others in the organization, but it also helps optimize the performance of the group. The better you are at delegation, the more successful you and your team will be. The difference between suc­cess and failure is often a matter of distancing yourself from a task and delegating. Thus good delegation saves time, develops people, grooms a successor, and motivates. On the other hand, poor delegation will cause you frustration, de-motivates and confuses the other person, fails to achieve the task or purpose itself and can even cripple organizations. As can be seen, effective delegation is therefore one of the most valuable yet difficult skills a manager can master, as successful delegation certainly takes time and effort, but the benefit it gives is enormous and invaluable. The best part however, is that this skill can be learnt and this is what this little book will help you do- hopefully provide a practical guide to boosting your own and your team’s productivity through the successful art of delegation. The Book covers: Preface Objectives of this Book Why People do not Delegate Barriers to Delegating- by Manager, Subordinate and Organization Why Delegate? Benefits of Delegation What to Delegate Who to Delegate to? When to Delegate? What should not be Delegated? Support and Resources Achieving the Balance: Under/ Over Delegation Understanding Levels of Control Key Principles of Delegation Practical Steps to Delegate Successfully Monitoring with Appropriate Feedback Tools to Monitor the Delegated Task Reviewing the Delegation Process And … with Illustrations and Exercises to make you a Professional!

Professional Business Etiquette & Grooming

Download Professional Business Etiquette & Grooming PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 201 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Professional Business Etiquette & Grooming by : Gerard Assey

Download or read book Professional Business Etiquette & Grooming written by Gerard Assey and published by Gerard Assey. This book was released on 2022-11-16 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's increasingly global arena, technical knowledge alone is not enough to ensure success. Sophistication is more and more the catchword. Given a choice between two equally talented individuals, corporations will choose the candidate with greater interpersonal and social grace skills to represent it. As our world becomes a smaller place and our economy becomes increasingly global in scope, it is becoming increasingly clear how important good manners are in all cultures. In fact knowing how to treat others well is more important now than ever. After all who we are shows in how we behave and how we appear to others. How we look, talk, walk, sit, stand, eat – ie; how we present ourselves-speaks volumes about who we are and creates the first impression that others form of us. This is true not only in personal life but more so in our professional life. With a world that’s becoming more and more competitive, proper business etiquette and interpersonal skills play an increasingly important role in the success or failure of anyone’s business career and the company they represent. Knowing how to behave courteously and professionally is far from trivial. Etiquette and protocol does count in the business world, as no matter how brilliant an employee may be, his or her lack of social grace can make a bad first impression on clients and business associates. Studies have shown that more than 60% of what is believed about us is based upon visual messages- What people see! At many Fortune 500 companies, top management take potential front line employees to lunch or dinner to observe their comfort level with executives, spouses, waiters and even with the various pieces of silverware. Like it or not, management equates good manners with competence and poor manners with incompetence. Table manners can make or mar a mega-merger, especially in an era when companies are competing on the basis of service-this can be a crucial business skill. Good manners are good business! Your inability to handle yourself as is expected could be expensive--no one will tell you the real reason you didn't get the job, the promotion, that big business deal or the social engagement. Your social graces and general demeanor can tell as much about you as the way you handle an issue. Fair or not, others equate bad manners with incompetence and a lack of breeding, and the cumulative effect of this repeated faux pas in an organization, can be devastating leading to a major loss of respect, credibility, loss of reputation, and business! Your Success can start today with ‘Professional Business Etiquette & Grooming’ to help increase your confidence in your image, business etiquette and interpersonal skills, enabling you build rapport & trust with your business customers and associates, increased teamwork, productivity & employee retention, resulting in business growth by helping everyone get along & outclassing the Competition. Proper business & social etiquette will thus give you a competitive edge in today's market…in fact, it’s the only survival skill required!

Sales Training Advantage for Results

Download Sales Training Advantage for Results PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Sales Training Advantage for Results by : Gerard Assey

Download or read book Sales Training Advantage for Results written by Gerard Assey and published by Gerard Assey. This book was released on 2022-02-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Sales Training Advantage for Results’ is a uniquely designed system to transform one into a STAR Sales Consultant by helping them, discover the secrets that drive the top world's sales professionals. It is designed to help the individual or the team create the habits and lasting changes, by enabling them replace current unacceptable patterns that are costing their company sales with new ones that will eventually help them achieve their sales goals faster and more consistently. As budgets continue to shrink and the competition continues to increase, mastering the sales process the ‘professional way’ is a vital part of survival. People no longer buy a product or a service for its features; customers now want to know how that product or service will benefit them before they make a purchasing decision. To be successful in this environment, salespeople must be adept at both uncovering customer needs and demonstrating how they can fulfill those needs. Establishing value does not start with a prepared presentation, but with a search for the customer’s real needs. Customers care more about solving their problems and meeting their objectives than they do about the range of services the Sales Person and his company has to offer. ‘Sales Training Advantage for Results’ will provide a very structured, formatted & step by step approach to help ‘win & keep customers for life’! No gimmicks, no jargon, just emphasis on relationship building to enable you gain market advantage & get you results- a course on 100% building value & long lasting partnerships with customers! A must for anyone in Sales-right from the front-line to the CEO! Praises, Raves & Reviews “Gerard is an absolute STAR salesperson with huge doses of each of the attributes mentioned in this book. This amazingly structured book he has put together, with his long years of experience both on field as a sales professional, and as a coach & mentor for several sharp minds across the world will bring out the best in you. If you have bought this book, let me assure you, that it has all there is to learn about consultative selling! Just go get that sale!!!” Radhika Shastry (Former Managing Director), RCI-South Asia “Gerard Assey takes the sales person on a compelling journey in mastering the art of selling and salesmanship ...a must read for anyone aspiring to become a successful business executive” Mike Selvarajah, International Business Executive & Associate Director, BELL CANADA “Sales people like to learn from sales people & it's also a fact that there is none better to enlighten you on systems of achieving sales than Gerard Assey. He is providing value to MRF through training our sales force for 10+ years and the results speak for themselves. This book would serve as a ready reckoner to achieve excellence in selling through adopting the systems described by Gerard" V. Chacko Jacob, Assistant Manager-Learning & Development, MRF Ltd. "Gerard, once again, your book is brilliant! I especially value and recommend to all Sales Managers & Company Owners willing to improve their company performances, your straight-forward and common-sense approach towards Sales Management.” Renaud Guttinger, General Manager, JCL LOGISTICS INDONESIA

The Target Account Sales Workbook: The Complete Toolkit for Sales Success (Tools, Techniques & Templates)

Download The Target Account Sales Workbook: The Complete Toolkit for Sales Success (Tools, Techniques & Templates) PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 189 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis The Target Account Sales Workbook: The Complete Toolkit for Sales Success (Tools, Techniques & Templates) by : Gerard Assey

Download or read book The Target Account Sales Workbook: The Complete Toolkit for Sales Success (Tools, Techniques & Templates) written by Gerard Assey and published by Gerard Assey. This book was released on 2024-10-21 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Target Account Sales Workbook: The Complete Toolkit for Sales Success (Tools, Techniques & Templates) is your comprehensive guide to mastering the art of Target Account Selling (TAS). This book provides a step-by-step approach to identify, prioritize, engage, and close deals with high-value accounts. Inside, you’ll find a wealth of practical exercises, templates, and real-world examples designed to enhance your sales strategies, from account research to relationship building, and from objection handling to successful negotiations. Whether you're an experienced sales professional or new to TAS, this workbook equips you with the tools to create tailored messaging, develop compelling value propositions, and retain customers for life. Transform your sales approach, close more deals, and build lasting relationships with this indispensable toolkit that promises to elevate your sales game to the next level. If you're serious about systematic account selling, this is the resource you’ve been waiting for.

Winning at College Campus Interviews

Download Winning at College Campus Interviews PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 173 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Winning at College Campus Interviews by : Gerard Assey

Download or read book Winning at College Campus Interviews written by Gerard Assey and published by Gerard Assey. This book was released on 2024-01-16 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embark on a transformative journey from college graduate to corporate success with 'Winning at College Campus Interviews.' This comprehensive guide navigates graduates through every aspect of the interview process, offering strategic insights and actionable steps for success. From understanding interview stages and types to mastering effective preparation, self-presentation, and skill assessment, this book equips readers with the tools to shine in any interview scenario. Engaging chapters delve into crucial topics such as behavioral interviews, handling challenging questions, and leveraging strengths. With practical advice, real-world examples, and interactive elements like mind maps and templates, this book empowers graduates to confidently navigate interviews, make lasting impressions, and secure their dream roles. 'Winning at College Campus Interviews' is the essential companion for emerging professionals seeking to stand out and thrive in the competitive corporate landscape.

CEO Success Blueprint: The Essential Toolkit for CEOs and C-Level Executives

Download CEO Success Blueprint: The Essential Toolkit for CEOs and C-Level Executives PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 192 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis CEO Success Blueprint: The Essential Toolkit for CEOs and C-Level Executives by : Gerard Assey

Download or read book CEO Success Blueprint: The Essential Toolkit for CEOs and C-Level Executives written by Gerard Assey and published by Gerard Assey. This book was released on 2024-09-04 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's rapidly evolving business landscape, the role of a CEO or C-Level executive demands more than just expertise—it requires agility, vision, and the ability to lead with both strength and empathy. This book: ‘CEO Success Blueprint: The Essential Toolkit for CEOs and C-Level Executives’ is a comprehensive guide designed to equip top leaders with the tools, strategies, and practical exercises needed to excel at the highest levels of leadership. Packed with actionable insights, real-world examples, and step-by-step exercises, this book goes beyond theory to provide a hands-on approach for mastering critical leadership skills. From strategic networking and ethical leadership to personal development and global market expansion, this book offers a roadmap for continuous growth and success. Whether you’re a seasoned CEO looking to refine your approach or an aspiring C-Level leader preparing for the next challenge, this book is your indispensable companion on the journey to becoming an even more effective, adaptive, and impactful leader.

Monopolize Your Markets

Download Monopolize Your Markets PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 237 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Monopolize Your Markets by : Gerard Assey

Download or read book Monopolize Your Markets written by Gerard Assey and published by Gerard Assey. This book was released on 2023-08-15 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Monopolize your Markets: Gain a Position of Advantage & Dominate Your Market by Mastering the 8 Step Sales Model: M.O.N.O.P.O.L.Y.’ is a powerful and comprehensive guidebook that equips readers with the tools to dominate the sales landscape and seize opportunities for success. Drawing inspiration from the classic board game, Monopoly, each letter in ‘M.O.N.O.P.O.L.Y.’ represents a critical step in the sales journey. From prospecting to crafting compelling approaches, to uncovering needs and pains of your customers, and then proving value to handling objections gracefully, this book provides step-by-step details and real-world examples for mastering each stage. Readers will learn to leverage additional items, enhance the overall customer experience, and foster long-term relationships that lead to customer retention and advocacy. With a focus on exceptional customer service, this book empowers Sales Professionals and aspiring Entrepreneurs to Create a Position of Advantage in their Markets, ensuring they Monopolize Success in Today's Competitive Business World.

The Salesperson’s Self-Coaching Guide: Master Your Own Self-Coaching Plan for Success

Download The Salesperson’s Self-Coaching Guide: Master Your Own Self-Coaching Plan for Success PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 133 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis The Salesperson’s Self-Coaching Guide: Master Your Own Self-Coaching Plan for Success by : Gerard Assey

Download or read book The Salesperson’s Self-Coaching Guide: Master Your Own Self-Coaching Plan for Success written by Gerard Assey and published by Gerard Assey. This book was released on 2024-10-16 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the fast-paced world of sales, success isn’t just about talent—it’s about discipline, strategy, and personal growth. “The Salesperson’s Self-Coaching Guide: Master Your Own Self-Coaching Plan for Success” is your essential toolkit to build a structured, self-driven approach to mastering sales. Whether you're new to the field or an experienced professional, this guide helps you refine your skills, improve your results, and develop a winning mindset. Through step-by-step exercises, practical worksheets, and real-world examples, this book empowers you to take control of your own development. Learn how to handle objections, craft compelling pitches, negotiate effectively, and enhance customer relationships. Each chapter provides actionable insights designed to help you improve day by day, turning challenges into opportunities. Packed with proven techniques and self-coaching frameworks, this guide is the perfect companion for any sales professional who wants to stay ahead of the competition and consistently reach their goals. Take charge of your sales success—start today!

Telephone Collection Call Scripts and How to Respond to Excuses

Download Telephone Collection Call Scripts and How to Respond to Excuses PDF Online Free

Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482084894
Total Pages : 0 pages
Book Rating : 4.0/5 (848 download)

DOWNLOAD NOW!


Book Synopsis Telephone Collection Call Scripts and How to Respond to Excuses by : Michelle Dunn

Download or read book Telephone Collection Call Scripts and How to Respond to Excuses written by Michelle Dunn and published by Createspace Independent Publishing Platform. This book was released on 2013-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As someone who has made thousands upon thousands of debt collection calls as a credit manager and first party collector and as an agency owner and third party collector, I wanted to share what I know about making these calls so that you can improve on your calls. To take the fear out of it, just remember that making a collection call is like making a customer service call. You are calling about a problem with the account and you just want to resolve it. You will learn what common excuses people give and what you can say to them in order to keep the call moving in the right direction and not going off track. You will learn how to notice a red flag with an account that you are calling and be able to avoid disaster by taking specific steps based on your knowledge of what is happening with that particular account. This book will help anyone who owns a business and needs to call customers that are past due. It will help accounts receivable clerks who make calls to delinquent accounts; it will help credit managers who make collection calls or "your account is on credit hold" calls. This book will also help collectors who work for a third party collection agency. This book is meant to be a guide for bill collectors. I have shared with you actual and specific steps I have taken in my years of doing collection work that have worked well for me. I have found that when making collection calls and dealing with excuses, you must be firm, tread lightly, have compassion and treat the account carefully. Treat the account (not the customer) like a child who needs your guidance and help to get this paid. This has worked very well for me and I have successfully collected more money than other collectors based on following these steps.

Sales Forecasting: A Practical & Proven Guide to Strategic Sales Forecasting

Download Sales Forecasting: A Practical & Proven Guide to Strategic Sales Forecasting PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 103 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Sales Forecasting: A Practical & Proven Guide to Strategic Sales Forecasting by : Gerard Assey

Download or read book Sales Forecasting: A Practical & Proven Guide to Strategic Sales Forecasting written by Gerard Assey and published by Gerard Assey. This book was released on 2024-01-08 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Sales Forecasting: A Practical & Proven Guide to Strategic Sales Forecasting" navigates the intricate landscape of sales forecasting, providing a holistic understanding of its intricacies, contemporary significance, and practical applications. From the responsibilities of Sales Managers to the benefits of accurate predictions for strategic planning, resource allocation, and risk mitigation, this guide equips readers with the tools to excel in the dynamic world of business strategy. Real-life case studies, interactive exercises, and workshops bring theoretical concepts to life, fostering active engagement. With a focus on diverse methods, techniques, and addressing common challenges, the book serves as a comprehensive toolkit for refining forecasting strategies. The conclusion encourages continuous learning and adaptation, ensuring readers are poised to navigate the ever-evolving realm of sales forecasting with confidence and mastery.

The Ultimate Employee Training Guide- Training Today, Leading Tomorrow

Download The Ultimate Employee Training Guide- Training Today, Leading Tomorrow PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 115 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis The Ultimate Employee Training Guide- Training Today, Leading Tomorrow by : Gerard Assey

Download or read book The Ultimate Employee Training Guide- Training Today, Leading Tomorrow written by Gerard Assey and published by Gerard Assey. This book was released on 2024-02-21 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an era of constant change and fierce competition, organizations must harness the power of their workforce to thrive. ‘The Ultimate Employee Training Guide: Training Today, Leading Tomorrow’ is your definitive guide to unleashing the true potential of employee training. It explores the evolution of training, from traditional classrooms to cutting-edge technology, and unveils the profound benefits of investing in employee development while illuminating the stark repercussions of neglecting it. Discover training as an investment, measuring its Return on Investment (ROI) through real-life case studies that showcase its undeniable impact. Learn to assess diverse training needs, choose the right vendors, and design, implement, and evaluate training programs effectively. This book takes you on a journey into the future of training, where technology, personalization, and continuous learning reign supreme. It emphasizes the crucial role of HR and corporate leadership in fostering a culture of empowerment and growth. With ethical considerations, legal guidelines, and inspiring case studies, The Ultimate Employee Training Guide equips you to navigate the dynamic landscape of employee training, ensuring success in an ever-evolving world. Here's what you'll find inside: ü Preface ü The Importance of Training Employees ü Investing in Training: Understanding the ROI ü Key Skills, Attributes and Traits of an Effective Trainer ü Assessing Training Needs ü Sample Formats for Assessing Training Needs ü Selecting the Right Training Vendor ü Planning and Implementing Training Programs ü Sample Formats of Planning and Implementing Training Programs ü Measuring the Impact of Training ü Sample Formats for Measuring the Impact of Training ü Legal and Ethical Considerations in Training ü Common Challenges Managers Encounter during Training Initiatives ü Steps a Training Manager/ Trainer Undertakes to Remain Effective and Up-to-date ü Creating a Culture of Continuous Learning ü Training in the Future: Emerging Trends ü International Perspectives on Training- Cultural Differences and Global Best Practices ü Case Studies of Successful Training Programs ü Case Studies from Various Industries ü Formats and Samples of Other Assessments and Forms ü Templates and Checklists for Training Initiatives ü Sample Training Program Outlines ü The Future of Employee Training ü Conclusion

Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life

Download Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life PDF Online Free

Author :
Publisher : Gerard Assey
ISBN 13 :
Total Pages : 145 pages
Book Rating : 4./5 ( download)

DOWNLOAD NOW!


Book Synopsis Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life by : Gerard Assey

Download or read book Godly Goal Setting: The FAITHFUL Blueprint for a Purpose-Driven Life written by Gerard Assey and published by Gerard Assey. This book was released on 2024-08-21 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: ‘Godly Goal Setting-The FAITHFUL Blueprint for a Purpose-Driven Life’ is a comprehensive guide for believers seeking to align their life goals with God's divine purpose. This book introduces the F.A.I.T.H.F.U.L. framework, which stands for Faith-centered, Achievable, Intentional, Timely, Hopeful, Flexible, Unwavering, and Linked to God’s purpose. Each chapter delves into these principles, offering biblical insights, real-life examples, and practical steps to help you set and accomplish goals that honor God. Through reflective questions, journaling prompts, and actionable steps, the book encourages deep spiritual introspection and practical application. Whether you’re striving to grow in your faith, improve your relationships, or make wise decisions in your career and finances, this book provides the tools to navigate your journey with intentionality and grace. ‘Godly Goal Setting-The FAITHFUL Blueprint for a Purpose-Driven Life’ is more than a guide—it’s an invitation to live a life driven by purpose, grounded in faith, and aligned with God’s will.