Professional Communications in the Public Sector

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Publisher : Canadian Scholars’ Press
ISBN 13 : 155130631X
Total Pages : 312 pages
Book Rating : 4.5/5 (513 download)

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Book Synopsis Professional Communications in the Public Sector by : Ted Glenn

Download or read book Professional Communications in the Public Sector written by Ted Glenn and published by Canadian Scholars’ Press. This book was released on 2014 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this enterprising new text, Ted Glenn equips fledgling public sector communications professionals with the information they need to be successful in their new roles. Leveraging his years of experience in this growing field, Glenn discusses how to present policy goals to different audiences and tailor messages to their needs, write gripping speeches, and use digital media in a world where one ill-phrased tweet can sink a career. Chapters are enriched with activities that walk students through the many responsibilities of public service professionals and encourage them to think strategically in quickly evolving situations. Professional Communications in the Public Sector is indispensable reading for students of public administration, communications, policy studies, media studies, and advertising.

The Handbook of Public Sector Communication

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111926314X
Total Pages : 517 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Handbook of Public Sector Communication by : Vilma Luoma-aho

Download or read book The Handbook of Public Sector Communication written by Vilma Luoma-aho and published by John Wiley & Sons. This book was released on 2020-03-24 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

Public Sector Communication

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119135575
Total Pages : 294 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Public Sector Communication by : María José Canel

Download or read book Public Sector Communication written by María José Canel and published by John Wiley & Sons. This book was released on 2018-07-31 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.

Marketing Management and Communications in the Public Sector

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Author :
Publisher : Routledge
ISBN 13 : 1136504591
Total Pages : 273 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis Marketing Management and Communications in the Public Sector by : Martial Pasquier

Download or read book Marketing Management and Communications in the Public Sector written by Martial Pasquier and published by Routledge. This book was released on 2012-03-12 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fields of marketing and communication have become increasingly important for modern public administrations in recent years but the focus on these subjects has been geared mainly towards the generation of outputs, leaving somewhat behind the analysis and deeper reflections on the impact they make and their limitations. This book provides a thorough overview of the major concepts in marketing and communication which is done by utilizing an exclusive and decisive public-sector approach, with an unambiguous international outlook. The possibilities and limits of the application of marketing and communication, from strategic aspects to the more concrete questions of instruments and implementation, are discussed and if the realities of the public sector are the key to any understanding of marketing and communication, the international scene is the only possible ground to do this in. Aided by a multitude of pedagogical features, Marketing Management and Communications in the Public Sector is a key read for all students, practitioners and scholars working or studying in this field.

Developing Public Policy, Second Edition

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Publisher : Canadian Scholars’ Press
ISBN 13 : 177338175X
Total Pages : 396 pages
Book Rating : 4.7/5 (733 download)

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Book Synopsis Developing Public Policy, Second Edition by : Bobby Siu

Download or read book Developing Public Policy, Second Edition written by Bobby Siu and published by Canadian Scholars’ Press. This book was released on 2020-04-21 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its second edition, this manual prepares students for careers in public policy development by exploring both the factors involved in recognizing and resolving public problems and the dynamics that affect the development process. Siu presents six principles for developing good policy and outlines the various approaches used to determine issues, conduct research, formulate policy options and recommendations, and derive intelligent decisions. Developing Public Policy connects the abstract idea of policy with the practical reality of creating it, providing the reader with the necessary knowledge, tools, and skills to navigate the complexities of policy development in Canada. Thoroughly updated, this second edition details newly developed policy topics and areas, including a new chapter on post-policy considerations and more than double the amount of exercises to practice policy writing and consultations. Featuring questions for critical thought and real-life case examples grounded in the author’s experience as a civil servant, Developing Public Policy is an essential guide for students of public policy, public administration, political science, health policy, and human rights and equity.

Effective Communication in Organisations

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Author :
Publisher : Juta and Company Ltd
ISBN 13 : 9780702166501
Total Pages : 628 pages
Book Rating : 4.1/5 (665 download)

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Book Synopsis Effective Communication in Organisations by : Michael Fielding

Download or read book Effective Communication in Organisations written by Michael Fielding and published by Juta and Company Ltd. This book was released on 2006 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt: With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.

Local Democracy, Journalism and Public Relations

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Publisher : Routledge
ISBN 13 : 1351697307
Total Pages : 282 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Local Democracy, Journalism and Public Relations by : Carmel O'Toole

Download or read book Local Democracy, Journalism and Public Relations written by Carmel O'Toole and published by Routledge. This book was released on 2019-05-01 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a critical examination of the impact of sustained large-scale austerity cuts on local government communications in the UK. Budget constraints have left public sector media teams without the resources for robust citizen-facing communications. The "nose for news" has been downgraded and local journalists, once the champions of public interest coverage, are a force much diminished. The book asks, what is lost to local democracy as a result? And what does it mean when no one is holding the country’s public spenders to account? The authors present extensive interviews with communications professionals working across different council authorities. These offer important insights into the challenges currently being faced by communicators within local public services. The book also includes in-depth case studies on the Grenfell Tower disaster, the Rotherham child-grooming scandal and the Sheffield tree-felling controversy. These events all raise serious questions about the scrutiny and accountability of local authorities and the important role the media can and does play. Local Democracy, Journalism and Public Relations provides new empirical data on, and the real-world views of, working communications teams in local government today. For students and researchers interested in local journalism and public relations, the book illuminates the current relationship between these professions, local democracy and political accountability.

Effective Internal Communication

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Publisher : Kogan Page Publishers
ISBN 13 : 074945265X
Total Pages : 289 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Effective Internal Communication by : Lyn Smith

Download or read book Effective Internal Communication written by Lyn Smith and published by Kogan Page Publishers. This book was released on 2008 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previously overlooked in the workplace, this book explores how internal communication is conducted across the different sectors and in organisations of differing sizes and complexity.

Swiss Public Administration

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Author :
Publisher : Springer
ISBN 13 : 3319923811
Total Pages : 397 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Swiss Public Administration by : Andreas Ladner

Download or read book Swiss Public Administration written by Andreas Ladner and published by Springer. This book was released on 2018-08-07 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Swiss citizens approve of their government and the way democracy is practiced; they trust the authorities and are satisfied with the range of services Swiss governments provide. This is quite unusual when compared to other countries. This open access book provides insight into the organization and the functioning of the Swiss state. It claims that, beyond politics, institutions and public administration, there are other factors which make a country successful. The authors argue that Switzerland is an interesting case, from a theoretical, scientific and a more practice-oriented perspective. While confronted with the same challenges as other countries, Switzerland offers different solutions, some of which work astonishingly well.

Review of the Federal Employees Health Benefits Program

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Publisher :
ISBN 13 :
Total Pages : 216 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis Review of the Federal Employees Health Benefits Program by :

Download or read book Review of the Federal Employees Health Benefits Program written by and published by . This book was released on 1983 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Communication

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Author :
Publisher : Routledge
ISBN 13 : 1000282368
Total Pages : 339 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Strategic Communication by : Jane Johnston

Download or read book Strategic Communication written by Jane Johnston and published by Routledge. This book was released on 2020-09-28 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication and relationships sit at the centre of our hyper-connected lives, and their effective management is a strategic necessity for all organisations today. As the communication and public relations industries continue to grow globally, they offer a dynamic career for those with the right skills and knowledge. Jane Johnston and Leanne Glenny show how strategic communication and public relations plug into the social, economic and political world, creating crucial links between organisations and people. They explain how communication professionals build partnerships, motivate and engage stakeholders, manage content, media and planning, develop reputations, and troubleshoot crisis communication. Strategic Communication is a complete introduction to the fundamentals of communication and public relations for the next decade. It presents innovative and creative approaches to deliver 100 tools and tactics, over 30 theories and models, and three levels of strategy that underpin successful communication. The authors include examples from around the world, from private sector, public sector and not for profit organisations.

OECD Report on Public Communication The Global Context and the Way Forward

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264509259
Total Pages : 240 pages
Book Rating : 4.2/5 (645 download)

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Book Synopsis OECD Report on Public Communication The Global Context and the Way Forward by : OECD

Download or read book OECD Report on Public Communication The Global Context and the Way Forward written by OECD and published by OECD Publishing. This book was released on 2021-12-21 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first OECD Report on Public Communication: The Global Context and the Way Forward examines the public communication structures, mandates and practices of centres of governments and ministries of health from 46 countries, based on the 2020 Understanding Public Communication surveys.

An Evaluation of Pay and Performance – A Case Study of Mauritius

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Publisher : Archers & Elevators Publishing House
ISBN 13 : 9383241225
Total Pages : pages
Book Rating : 4.3/5 (832 download)

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Book Synopsis An Evaluation of Pay and Performance – A Case Study of Mauritius by : Dr. Priya Baguant

Download or read book An Evaluation of Pay and Performance – A Case Study of Mauritius written by Dr. Priya Baguant and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Signal

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Publisher :
ISBN 13 :
Total Pages : 854 pages
Book Rating : 4.U/5 (183 download)

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Book Synopsis Signal by :

Download or read book Signal written by and published by . This book was released on 2010 with total page 854 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communicating Protected Areas

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Publisher : IUCN
ISBN 13 : 2831708222
Total Pages : 332 pages
Book Rating : 4.8/5 (317 download)

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Book Synopsis Communicating Protected Areas by : Denise Hamú

Download or read book Communicating Protected Areas written by Denise Hamú and published by IUCN. This book was released on 2004 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Protected areas operate within complex ecological and social systems, presenting challenges that cannot be resolved by technical solution alone. Achieving the management objectives of protected areas requires a social approach in which strategic communication is a key instrument. This publication explores the often underestimated potential of communication, sharing valuable experiences from protected areas across the world, drawing on papers presented at the Vth IUCN World Parks Congress, 2003 and others.

The Global Public Relations Handbook

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Author :
Publisher : Taylor & Francis
ISBN 13 : 0805839224
Total Pages : 601 pages
Book Rating : 4.8/5 (58 download)

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Book Synopsis The Global Public Relations Handbook by : Krishnamurthy Sriramesh

Download or read book The Global Public Relations Handbook written by Krishnamurthy Sriramesh and published by Taylor & Francis. This book was released on 2003 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting with a theoretical framework for global public relations research and practice, this book presents contributions that examine PR practice as it takes place around the world. Each chapter covers the history, development and status of public relations within a specified country.

Gower Handbook of Leadership and Management Development

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Publisher : CRC Press
ISBN 13 : 1317125231
Total Pages : 612 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Gower Handbook of Leadership and Management Development by : Richard Thorpe

Download or read book Gower Handbook of Leadership and Management Development written by Richard Thorpe and published by CRC Press. This book was released on 2016-04-22 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: On few occasions in the history of modern management have leadership skills been in such sharp focus as they are now. The ability to direct often very large and diverse organizations; to make sense of the complex and turbulent markets and environments in which you operate; and to adapt and learn seems at an all time premium. The premise behind the fifth edition of this influential Handbook is that leadership, management and organizational development are all parts of the same process; enhancing the capacity of organizations, whatever their size, and the people within them to achieve their purpose. To this end, the editors have brought together a who's who of current writers on leadership and development and created the definitive single volume guide to the subject. The perspectives that the text provides to leadership, learning and development, embrace the formal and the informal, cultures and case examples from organizations of all kinds; and offers readers a rigorous, readable and, where appropriate, ground-breaking book. In the 14 years since the fourth edition of this classic book, very much has changed. But the need for this Handbook is as strong as ever and the Fifth Edition of Gower Handbook of Leadership and Management Development is set to become a definitive read for senior managers and those who develop them and an essential reader for the management students aspiring to become the next generation of leaders.