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Process Improvement Performance Management Made Simple
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Book Synopsis Process Improvement & Performance Management Made Simple by : Andrew Muras
Download or read book Process Improvement & Performance Management Made Simple written by Andrew Muras and published by Xlibris Corporation. This book was released on 2009-06-18 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Can you get rapid results and still be effective? Where do you begin and what techniques should you use? What have others done and what were their lessons learned? Andrew Muras and Glenn Goodnight answer these questions and many more based on years of experience in implementing and teaching at both commercial and government organizations. Filled with case studies, this book highlights techniques that are effective in the real world. Whether practitioner, manager or executive, youre sure to gain the insights needed for program success. I find their approach to foundational aspects both structurally sound and engagingand critical for sustaining cost and quality performance improvements. Dr. Penny Weller, Hackett Group FastTrack is easy to use, easy to understand, and easy to communicate. Billie Gayle Lewis, LSS Blackbelt Ive been working with Andrew and Glenn for many years their workshops and trainings are typically our best attended and highest rated events. Guy Clayton, Director, IQPC Table of Contents Chapter 1: The FastTrack Approach for Rapid, Cost Effective Implementations Chapter 2: Shared Services Chapter 3: Chargebacks, Service Level Agreements and Service Catalogues Chapter 4: Information Technology Chapter 5: Product & Customer Profitability Chapter 6: Capacity Analysis Chapter 7: Performance Management, Metrics and Scorecards Chapter 8: Enterprise Wide Implementations Chapter 9: Benchmarking Chapter 10: Outsourcing Chapter 11: Government Chapter 12: Business Transformation: Linking ABC/M with Lean and Six Sigma
Book Synopsis Process Improvement and Performance Management Made Simple by : Andrew Muras
Download or read book Process Improvement and Performance Management Made Simple written by Andrew Muras and published by Xlibris Corporation. This book was released on 2009 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With a Special Introduction by Mike Roberts, former CAM-I Director and inventor of the FastTrack approach."--Title page.
Book Synopsis The Basics of Process Improvement by : Tristan Boutros
Download or read book The Basics of Process Improvement written by Tristan Boutros and published by CRC Press. This book was released on 2017-07-27 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra
Book Synopsis Performance Management by : Asbjørn Rolstadås
Download or read book Performance Management written by Asbjørn Rolstadås and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.
Book Synopsis Improving Performance by : Geary A. Rummler
Download or read book Improving Performance written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2012-12-11 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.
Book Synopsis Performance Management For Dummies by : Herman Aguinis
Download or read book Performance Management For Dummies written by Herman Aguinis and published by John Wiley & Sons. This book was released on 2019-05-29 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implement best-in-class performance management systems Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) — both for individual employees as well as teams. Inside, you’ll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization—and helping the organization succeed. Plus, it’ll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization’s strategic objectives. Understand if your performance management system is working Make fixes where needed Get performance evaluation forms, interview protocols, and scripts for feedback meetings Grasp why people make some businesses more successful than others Make performance management a useful rather than painful management tool Get ready to define performance, measure it, help employees improve it, and align employee performance with the strategic goals and priorities of your organization.
Book Synopsis Enterprise Performance Management Done Right by : Ron Dimon
Download or read book Enterprise Performance Management Done Right written by Ron Dimon and published by John Wiley & Sons. This book was released on 2013-03-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: A workable blueprint for developing and implementing performance management in order to improve revenue growth and profit margins Enterprise performance management (EPM) technology has been rapidly advancing, especially in the areas of predictive analysis and cloud-based solutions. Real Enterprise Performance Management introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment of EPM. This blueprint shows that EPM can have a direct positive impact on revenue growth, operating margin, asset utilization, and cash cycle efficiency. Introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment Reveals that EPM can have a strong impact on revenue growth, operating margin, asset utilization, cash cycle efficiency Today's businesses have a great deal of data and technology, but less-than-fact decisions are still made. Executives need a structured framework for gathering, analyzing, and debating the best ways to deploy capital, people and time. Real Enterprise Performance Management joins IT and finance in a digestible blueprint for developing and implementing performance management in order to improve revenue growth and profit margins.
Book Synopsis Performance Management by : Charles M. Cadwell
Download or read book Performance Management written by Charles M. Cadwell and published by AMACOM Div American Mgmt Assn. This book was released on 2002-05-13 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff. Designed for readers to apply what they are learning to their current job responsibilities, this book offers exercises and assessments to determine your readiness to implement performance management. It also illustrates strategies for developing the crucial communication skills of coaching, problem solving, and giving feedback while teaching methods for linking organization and personal goals. By demystifying the role of performance management techniques, Performance Management provides the knowledge and tools to design and implement a workable system that benefits the organization and inspires employees to manage their own performance.
Book Synopsis Armstrong on Reinventing Performance Management by : Michael Armstrong
Download or read book Armstrong on Reinventing Performance Management written by Michael Armstrong and published by Kogan Page Publishers. This book was released on 2017-01-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people. Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.
Book Synopsis White Space Revisited by : Geary A. Rummler
Download or read book White Space Revisited written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2009-12-14 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, White Space Revisited goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence. White Space Revisited is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools for doing process work in a more significant way, and a series of candid observations about the practice of Business Process Management (BPM). The book’s time-tested methods, models, tools, and guidelines serve to align people, process, and technology White Space Revisited includes information on a wealth of vital topics and Describes the difference in impact of focusing on single processes vs. large scale improvements Provides an integrated step-by-step blueprint for designing, implementing, and sustaining process management Offers a detailed methodology for strategic and tactical process definition and improvement Spells out how to leverage the power of IT to optimize organizational performance Shows how to integrate the energy and value of Six Sigma, Process Improvement and Process Management into an effective Process Excellence Group
Book Synopsis Business Process Improvement Toolbox by : Bjørn Andersen
Download or read book Business Process Improvement Toolbox written by Bjørn Andersen and published by Quality Press. This book was released on 2007-01-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology.
Book Synopsis Utilizing the 3Ms of Process Improvement by : Richard Morrow
Download or read book Utilizing the 3Ms of Process Improvement written by Richard Morrow and published by CRC Press. This book was released on 2017-07-27 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms Measure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case
Book Synopsis Performance Management by : Charles M. CALDWELL
Download or read book Performance Management written by Charles M. CALDWELL and published by AMACOM Div American Mgmt Assn. This book was released on 2002-05-13 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational success depends on the continuous improvement of staff performance at al levels. People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization. Performance Management presents managers and supervisors with a clear model they can follow to plan, monitor, analyze, and maintain a satisfying process of performance improvement for their staff. Designed for readers to apply what they are learning to their current job responsibilities, this book offers exercises and assessments to determine your readiness to implement performance management. It also illustrates strategies for developing the crucial communication skills of coaching, problem solving, and giving feedback while teaching methods for linking organization and personal goals. By demystifying the role of performance management techniques, Performance Management provides the knowledge and tools to design and implement a workable system that benefits the organization and inspires employees to manage their own performance. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Book Synopsis Performance Management for the Oil, Gas, and Process Industries by : Robert Bruce Hey
Download or read book Performance Management for the Oil, Gas, and Process Industries written by Robert Bruce Hey and published by Gulf Professional Publishing. This book was released on 2017-04-06 with total page 742 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Management for the Oil, Gas, and Process Industries: A Systems Approach is a practical guide on the business cycle and techniques to undertake step, episodic, and breakthrough improvement in performance to optimize operating costs. Like many industries, the oil, gas, and process industries are coming under increasing pressure to cut costs due to ongoing construction of larger, more integrated units, as well as the application of increasingly stringent environmental policies. Focusing on the ‘value adder’ or ‘revenue generator’ core system and the company direction statement, this book describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries. The book will enable the reader to: utilize best practice principles of good governance for long term performance enhancement; identify the most significant performance indicators for overall business improvement; apply strategies to ensure that targets are met in agreed upon time frames. Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting
Book Synopsis Armstrong's Handbook of Performance Management by : Michael Armstrong
Download or read book Armstrong's Handbook of Performance Management written by Michael Armstrong and published by Kogan Page Publishers. This book was released on 2017-12-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Armstrong's Handbook of Performance Management addresses all areas of performance management, from performance pay and giving feedback to managing underperformers and having difficult conversations, so organizations can optimize staff performance. This fully updated and restructured 6th edition analyzes traditional as well as the latest developments in performance management including the shift from ratings and annual reviews. Veteran HR expert Michael Armstrong examines where these new approaches should be embraced and where traditional methods of performance management may be preferable. Packed with examples, exercises, checklists and new case studies from organizations such as Microsoft, IBM and Expedia, this book remains the most authoritative and engaging textbook on performance management. Supporting online resources for Armstrong's Handbook of Performance Management include an instructor's manual, a student's manual, lecture slides, a glossary of terms and a literature review.
Book Synopsis The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance, 2E by : Tristan Boutros
Download or read book The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance, 2E written by Tristan Boutros and published by McGraw-Hill Education. This book was released on 2021-10-15 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The definitive guide to process improvement and operational excellence—now fully updated This thoroughly revised guide offers a roadmap for businesses to improve everything from IT to customer service processes while managing organizational changes. You will discover how to design effective process improvement structures, organizations, and cultures and provide faster response times, better service, and increased agility. The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance, Second Edition equips you with the necessary skills to deliver consistent, successful outcomes. The book provides best practices for implementation and serves as a comprehensive body of knowledge. Chapters new to this edition explore the functionality of new platforms and tools available to the business world. •Previous edition won a 2015 Axiom Book Award for best business theory book•Features templates, case studies, and real-world examples•Written by a pair of project management and process improvement experts
Book Synopsis The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by : Tristan Boutros
Download or read book The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance written by Tristan Boutros and published by McGraw Hill Professional. This book was released on 2013-10-15 with total page 413 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's business environment demands faster responses, better service, and increased agility. The Process Improvement Handbook reveals how to design effective process improvement structures, organizations, and cultures to meet those needs. Focusing on specific process improvement knowledge areas, this practical work establishes the foundation required to create, maintain, and measure processes while equipping practitioners with the necessary skills to deliver consistent, successful outcomes. This definitive resource introduces a body of knowledge for anyone looking to improve their operating environment. The result is process self-sufficiency, extensibility, sustainability, higher quality, and overall speed that increases competitive advantage. The principles explained in this book encapsulate everything needed to be more "process mature," and to enable process excellence from start to finish.
