Proceedings of the Fourth International Forum on Decision Sciences

Download Proceedings of the Fourth International Forum on Decision Sciences PDF Online Free

Author :
Publisher : Springer
ISBN 13 : 9811029202
Total Pages : 899 pages
Book Rating : 4.8/5 (11 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Fourth International Forum on Decision Sciences by : Xiang Li

Download or read book Proceedings of the Fourth International Forum on Decision Sciences written by Xiang Li and published by Springer. This book was released on 2017-01-22 with total page 899 pages. Available in PDF, EPUB and Kindle. Book excerpt: These conference proceedings focus on the topics of data-driven decision-making, stochastic decision-making, fuzzy decision-making and their applications in real-life problems. Beijing University of Chemical Technology organized IFDS2016, the 4th International Forum on Decision Sciences, with the theme “Data-Driven Decision-Making.” The proceedings collect 84 selected papers presenting cutting-edge modeling and solution methods and include numerous practical case studies, making it a valuable resource for students, researchers and practitioners working in the fields of decision science, operations research, management science and engineering.

Proceedings of the Third International Forum on Decision Sciences

Download Proceedings of the Third International Forum on Decision Sciences PDF Online Free

Author :
Publisher : Springer
ISBN 13 : 9811002096
Total Pages : 75 pages
Book Rating : 4.8/5 (11 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Third International Forum on Decision Sciences by : Xiang Li

Download or read book Proceedings of the Third International Forum on Decision Sciences written by Xiang Li and published by Springer. This book was released on 2015-12-14 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: These conference proceedings focus on the topic of decision-making under uncertainty, smart decisions, management simulation and their applications in operations management for power and logistics companies. The Beijing University of Chemical Technology organized IFDS2015, the 3rd International Forum on Decision Sciences, with this year's theme being “Decision Making under Uncertainty”. The proceedings collect 7 selected papers presenting the cutting-edge modeling and solution methods and including numerous practical case studies, which are of interest for researchers and practitioners alike. Teachers, students and practitioners working in the fields of decision science, operations research, management science and engineering will benefit from the valuable findings presented in this book.

Proceedings of the Fifth International Forum on Decision Sciences

Download Proceedings of the Fifth International Forum on Decision Sciences PDF Online Free

Author :
Publisher :
ISBN 13 : 9789811078187
Total Pages : pages
Book Rating : 4.0/5 (781 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Fifth International Forum on Decision Sciences by : Xiang Li

Download or read book Proceedings of the Fifth International Forum on Decision Sciences written by Xiang Li and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The proceedings volume consists of academic papers on decision-making under uncertainty, smart decision, stochastic optimization, management simulation and its applications. It presents some compelling and valuable results on the cutting-edge modeling methods and the practical case studies in the operations management process for power, transportation, and logistics companies.

Unmanned Driving Systems for Smart Trains

Download Unmanned Driving Systems for Smart Trains PDF Online Free

Author :
Publisher : Elsevier
ISBN 13 : 0323886353
Total Pages : 376 pages
Book Rating : 4.3/5 (238 download)

DOWNLOAD NOW!


Book Synopsis Unmanned Driving Systems for Smart Trains by : Hui Liu

Download or read book Unmanned Driving Systems for Smart Trains written by Hui Liu and published by Elsevier. This book was released on 2020-11-13 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unmanned Driving Systems for Smart Trains explores the core technologies involved in unmanned driving systems for smart railways and trains, from foundational theory to the latest advances. The volume introduces the key technologies, research results and frontiers of the field. Each chapter includes practical cases to ground theory in practice. Seven chapters cover key aspects of unmanned driving systems for smart trains, including performance evaluation, algorithm-based reasoning and learning strategy, main control parameters, data mining and processing, energy saving optimization and control, and intelligent algorithm simulation platforms. This book will help researchers find solutions in developing better unmanned driving systems. Responds to the expansion of smart railways and the adoption of unmanned global systems Covers core technologies of unmanned driving systems for smart trains Details a large number of case studies and experimental designs for unmanned railway systems Adopts a multidisciplinary view where disciplines intersect at key points Gives both foundational theory and the latest theoretical and practical advances for unmanned railways

Emerging Issues in Global Marketing

Download Emerging Issues in Global Marketing PDF Online Free

Author :
Publisher : Springer
ISBN 13 : 3319741292
Total Pages : 374 pages
Book Rating : 4.3/5 (197 download)

DOWNLOAD NOW!


Book Synopsis Emerging Issues in Global Marketing by : James Agarwal

Download or read book Emerging Issues in Global Marketing written by James Agarwal and published by Springer. This book was released on 2018-03-28 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines emerging theories, frameworks, and applications of global marketing for the 21st century. It highlights how global marketing is changing in a globalized and digital economy that is fast increasing in complexity and uncertainty. The traditional approach to global marketing is no longer sufficient to address the emerging issues in global markets. Global companies need to challenge traditional assumptions in global marketing in an era of shifting political, cultural, economic, and technological changes. They need to take a fresh look at the contemporary threats and opportunities in markets, institutions, and technology and how they affect entry and expansion strategies through careful re-calibration of the marketing-mix. This book offers new insights for global marketing that addresses these issues. This book should be an ideal resource to both academic scholars and reflective practitioners globally such as CEOs and chief marketing officers as well as government officials and policy makers interested in formulating strategies/policies for global marketing activities in the face of a globalized and digitized economy. This well-crafted research volume is an excellent addition to the growing literature on new trends in international marketing. The authors present the latest insight on the impact of phenomena such as cross-border e-commerce and digital markets, and they discuss new tools for political risk assessment, international branding and more broadly the reconfiguring of marketing-mix strategies – A powerful reminder that the new global market remains a rugged landscape. - Alain Verbeke, McCaig Research Chair in Management and Editor-in-Chief Journal of International Business Studies, University of Calgary, Canada. Emerging trends in institutions, markets, and societies, along with new technological advances, are redefining the scope and strategy in global marketing. Professors Agarwal and Wu have assembled a remarkable collection of cutting-edge topics and issues that capture the shifting paradigm and contemporary developments in the global marketing field. This is an informative and timely resource that makes a valuable contribution, useful for both scholars and business practitioners of global marketing. - Constantine S. Katsikeas, Arnold Ziff Endowed Research Chair in Marketing & International Management, Editor-in-Chief Journal of International Marketing, University of Leeds, UK. This book presents new and cutting-edge thinking at a time when the traditional views of international marketing need to be scrapped. Convergence forces are creating new opportunities as well as threats on a daily basis, and marketing practitioners as well as scholars must be forewarned as well as forearmed on how to deal with these changes. The real growth is coming from the emerging nations, and the theories that provided sufficient insights ten years ago have been completely outmoded by the ever-accelerating rate of innovation and technological change as well as the pressures to address the needs of all of the firm’s relevant stakeholders. The strategic insights provided here are absolutely invaluable. Don’t miss an opportunity to read this book!! - John B. Ford, Professor of Marketing & International Business, Eminent Scholar & Haislip-Rohrer Fellow, Editor-in-Chief, Journal of Advertising Research, Old Dominion University, USA.

Cyberspace Safety and Security

Download Cyberspace Safety and Security PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 3030373371
Total Pages : 604 pages
Book Rating : 4.0/5 (33 download)

DOWNLOAD NOW!


Book Synopsis Cyberspace Safety and Security by : Jaideep Vaidya

Download or read book Cyberspace Safety and Security written by Jaideep Vaidya and published by Springer Nature. This book was released on 2020-01-03 with total page 604 pages. Available in PDF, EPUB and Kindle. Book excerpt: The two volumes LNCS 11982 and 11983 constitute the proceedings of the 11th International Symposium on Cyberspace Safety and Security, CSS 2019, held in Guangzhou, China, in December 2019. The 61 full papers and 40 short papers presented were carefully reviewed and selected from 235 submissions. The papers cover a broad range of topics in the field of cyberspace safety and security, such as authentication, access control, availability, integrity, privacy, confidentiality, dependability and sustainability issues of cyberspace. They are organized in the following topical sections: network security; system security; information security; privacy preservation; machine learning and security; cyberspace safety; big data and security; and cloud and security;

The China Business Casebook

Download The China Business Casebook PDF Online Free

Author :
Publisher : Ethics International Press
ISBN 13 : 1804410012
Total Pages : 257 pages
Book Rating : 4.8/5 (44 download)

DOWNLOAD NOW!


Book Synopsis The China Business Casebook by : John Storm

Download or read book The China Business Casebook written by John Storm and published by Ethics International Press. This book was released on 2023-01-01 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The China Business Casebook draws on real business case studies created by senior managers, many of whom are studying on or alumni of Executive/International MBA (EMBA/IMBA) Programmes in Mainland China. The Casebook captures unique, actual, operational and strategic business cases, written to reflect and learn from real-world problems and challenges. It will be of great benefit to teachers, researchers and practitioners (including EMBA/IMBA students) around the world, and provides important and valuable insights into decision-making in China-based companies. The Casebook features cases from a wide range of China-based companies, from multinationals to small and medium-sized enterprises, including for-profit and not-for-profit organisations, a significant proportion of which are China-owned. The China Business Casebook is the first title in The China Business Case Study Series. It is published in association with the University of Aberdeen (UK), Webster University (USA), and the China Association for Socially Responsible Leadership, CASRL (UK).

Proceedings of the Fifth International Forum on Decision Sciences

Download Proceedings of the Fifth International Forum on Decision Sciences PDF Online Free

Author :
Publisher : Springer
ISBN 13 : 9811078173
Total Pages : 319 pages
Book Rating : 4.8/5 (11 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Fifth International Forum on Decision Sciences by : Xiang Li

Download or read book Proceedings of the Fifth International Forum on Decision Sciences written by Xiang Li and published by Springer. This book was released on 2018-05-11 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: The proceedings volume consists of academic papers on decision-making under uncertainty, smart decision, stochastic optimization, management simulation and its applications. It presents some compelling and valuable results on the cutting-edge modeling methods and the practical case studies in the operations management process for power, transportation, and logistics companies.

Reliability Theory Based on Uncertain Lifetimes

Download Reliability Theory Based on Uncertain Lifetimes PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9811609950
Total Pages : 234 pages
Book Rating : 4.8/5 (116 download)

DOWNLOAD NOW!


Book Synopsis Reliability Theory Based on Uncertain Lifetimes by : Ying Liu

Download or read book Reliability Theory Based on Uncertain Lifetimes written by Ying Liu and published by Springer Nature. This book was released on 2021-04-16 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, to reflect the system’s diverse, relevant characteristics, uses three different mathematical tools, namely probability theory, fuzzy theory and random fuzzy theory, to model and analyze the reliability of each system. Reliability system engineering is an interdisciplinary area that chiefly focuses on the lifecycle characteristics of products and involves many fields of basic mathematics, technical science and management science. In recent years, there have been many books on reliability theory, but comparatively few on the reliability of mathematical models, or the reliability of mathematical models based on single probability theory or fuzzy theory. The findings presented here will not only enrich and expand traditional reliability theory, but also promote the development of related disciplines, lending the book considerable theoretical significance.

Trade Logistics in Landlocked and Resource Cursed Asian Countries

Download Trade Logistics in Landlocked and Resource Cursed Asian Countries PDF Online Free

Author :
Publisher : Springer
ISBN 13 : 9811368147
Total Pages : 226 pages
Book Rating : 4.8/5 (113 download)

DOWNLOAD NOW!


Book Synopsis Trade Logistics in Landlocked and Resource Cursed Asian Countries by : Kankesu Jayanthakumaran

Download or read book Trade Logistics in Landlocked and Resource Cursed Asian Countries written by Kankesu Jayanthakumaran and published by Springer. This book was released on 2019-05-16 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on strategies to achieve economic diversification in Asian landlocked countries. It does so by analysing the impact of the Dutch disease, non-resource firm heterogeneity, trade logistics operations, trade facilitation, aid for trade, small and medium-sized enterprises, and foreign direct investment. Offering a wide range of expert views and opinions, research findings, information and data, the book will be of value to policy makers and students of trade and development economics.

Proceedings of the Sixth International Forum on Decision Sciences

Download Proceedings of the Sixth International Forum on Decision Sciences PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9811382298
Total Pages : 304 pages
Book Rating : 4.8/5 (113 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Sixth International Forum on Decision Sciences by : Xiang Li

Download or read book Proceedings of the Sixth International Forum on Decision Sciences written by Xiang Li and published by Springer Nature. This book was released on 2019-09-16 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: The proceedings focus on selected aspects of the current and upcoming trends in transportation, logistics and decision-making. In detail the included scientific papers analyze the problem of Decision Making under Uncertainty, Stochastic Optimization, Transportation, Logistics and Intelligent Business. The variety of the papers delivers added value for both scholars and practitioners. This book is the documentation of the symposium “The Sixth International Forum on Decision Sciences”, which took place in Jinan, Shandong province, China.

Proceedings of the Seventh International Forum on Decision Sciences

Download Proceedings of the Seventh International Forum on Decision Sciences PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9811557209
Total Pages : 205 pages
Book Rating : 4.8/5 (115 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Seventh International Forum on Decision Sciences by : Xiang Li

Download or read book Proceedings of the Seventh International Forum on Decision Sciences written by Xiang Li and published by Springer Nature. This book was released on 2020-09-17 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: These proceedings focus on selected aspects of the current and upcoming trends in transportation, logistics, supply chain management, and decision sciences. In detail the included scientific papers analyze the problem of Decision Making under Uncertainty, Stochastic Optimization, Transportation, Logistics and Intelligent Business. The variety of the papers delivers added value for both scholars and practitioners. This book is the documentation of the symposium “The Seventh International Forum on Decision Sciences”, which took place in Windsor, Canada.

Proceedings of the Tenth International Forum of Decision Sciences

Download Proceedings of the Tenth International Forum of Decision Sciences PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9811997411
Total Pages : 612 pages
Book Rating : 4.8/5 (119 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the Tenth International Forum of Decision Sciences by : Xiang Li

Download or read book Proceedings of the Tenth International Forum of Decision Sciences written by Xiang Li and published by Springer Nature. This book was released on 2023-06-11 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on selected aspects of the current and upcoming trends in transportation, logistics and decision making. In detail the included transportation management, optimization and management of logistics system, big data technology and method, financial engineering and risk management, investment decision and risk management, data-driven process management decision, scheduling optimization and combination decision, theory and method of forecasting and decision making, data mining and knowledge management, operation and green supply chain management, industrial engineering and operation management, information system and business intelligence, Internet + green manufacturing, strategic emerging industries and Industrial finance, big data and smart city. The variety of the papers delivers added value for both scholars and practitioners. This book is the documentation of International Conference on Intelligent Transportation and Logistics with Big Data & International Forum on Decision Sciences, which took place in Harbin, Heilongjiang province, China, in 2022.

Proceedings of the 2023 4th International Conference on Management Science and Engineering Management (ICMSEM 2023)

Download Proceedings of the 2023 4th International Conference on Management Science and Engineering Management (ICMSEM 2023) PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9464632569
Total Pages : 1820 pages
Book Rating : 4.4/5 (646 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the 2023 4th International Conference on Management Science and Engineering Management (ICMSEM 2023) by : Suhaiza Hanim Binti Dato Mohamad Zailani

Download or read book Proceedings of the 2023 4th International Conference on Management Science and Engineering Management (ICMSEM 2023) written by Suhaiza Hanim Binti Dato Mohamad Zailani and published by Springer Nature. This book was released on 2023-11-10 with total page 1820 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book.Management science aims to study the dynamic study of human use of limited resources in management activities to achieve organizational goals: complex and innovative social behavior and its laws. And engineering management refers to the management of important and complex new products, equipment and devices in the process of development, manufacturing and production, and also includes the study and management of technological innovation, technological transformation, transformation, transformation, layout and strategy of industrial engineering technology development. The development or breakthrough of management theory is accompanied by the development and progress of science and technology, and the level of science and technology and the level of management theory in each historical period are mutually adaptive, and it can be said that the progress of science and technology plays an important role in promoting the development of management. At the same time, the rapid development and progress of science and technology give a strong injection to the development of engineering, and provide the possibility for engineering construction can use new technology, new equipment, new technology and new materials. Modern management is an important development direction of management science nowadays. And the use of modern management in engineering has an important role in saving social costs, ensuring project quality, and improving safety awareness and behavior. ICMSEM 2023 will focus on modern management, discuss about the benefits that modernization brings to engineering. ICMSEM 2023 aims to: Develop and advance management science through the study and application of certain issues. Open up new perspectives in the sharing of speakers and inspire the audience to new ways of managing in engineering. Create a forum for sharing, research and exchange at the international level, so that the participants can be informed of the latest research directions, results and contents of management science, which will inspire them to new ideas for research and practice.

Intelligent Techniques and Soft Computing in Nuclear Science and Engineering

Download Intelligent Techniques and Soft Computing in Nuclear Science and Engineering PDF Online Free

Author :
Publisher : World Scientific
ISBN 13 : 9814492795
Total Pages : 556 pages
Book Rating : 4.8/5 (144 download)

DOWNLOAD NOW!


Book Synopsis Intelligent Techniques and Soft Computing in Nuclear Science and Engineering by : Da Ruan

Download or read book Intelligent Techniques and Soft Computing in Nuclear Science and Engineering written by Da Ruan and published by World Scientific. This book was released on 2000-08-04 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is divided into three parts. The first part, “Mathematical Tools and New Developments”, provides basic tools to treat fuzzy set theory, rough set theory, fuzzy control, fuzzy modelling, decision support systems, and related applications. The second part, “Intelligent Engineering Applications”, reports on engineering problems such as man-machine interface, risk analysis, image processing, robotics, knowledge-based engineering, expert systems, process control integration, diagnosis, measurements and interpretation by intelligent techniques and soft computing used for general engineering applications. The third part, “Nuclear Engineering Applications”, concentrates on nuclear applications and covers several topics such as nuclear energy, nuclear safety assessment, radioactive waste management, nuclear measurements, nuclear safeguards, nuclear reactor operation, reactor controller design, fuel reload pattern design, signal validation, nuclear power plants, and optimizations in nuclear applications. Contents:Fuzzy-Neural Systems: A Basis for Soft-Computing (M M Gupta)Images Under Fuzzy Relations: A Master-Key to Fuzzy Applications (M De Cock et al.)New Formulations of Law of Large Numbers and Its Convergence in the Framework of Possibility Theory (M Oussalah)Learning and Applications Based on Rough Set Theory (D Cai)Genetic Optimization with Fuzzy Decoding (Y-C Tang et al.)Application of Expert System and Machine Learning Approach to Intelligent Man–Machine Interface (M Šorf et al.)Satellite Image Restoration Based on Atmospheric MTF Evaluation (D Arbel & N S Kopeika)Knowledge Representation Using Fuzzy Logic Based Characteristics for Safety Related Applications Part I: Basic Investigations (R Hampel et al.)An Evaluation Method on the Integrated Safeguards Based on Fuzzy Theory (H Matsuoka et al.)Optimization of the Number of Fuzzy Rules Towards a Better Temperature Control of Nuclear Reactors (M Si Fodil et al.)Optimization of the Device of Stages Through Genetic Algorithms for Non-Markovian Systems Reliability Evaluation: An Application to Nuclear Safety Systems (M E Costa Nunes)and other papers Readership: Engineers, computer scientists, mathematicians, medical professionals, psychologists and sociologists. Keywords:Mathematical Tools and New Developments;Intelligent Engineering Applications;Nuclear Engineering Applications;Genetic Optimization;Atmospheric MTF Evaluation;Fuzzy Logic;Fuzzy Theory

Proceedings of the 3rd International Conference on Digital Economy and Computer Application (DECA 2023)

Download Proceedings of the 3rd International Conference on Digital Economy and Computer Application (DECA 2023) PDF Online Free

Author :
Publisher : Springer Nature
ISBN 13 : 9464633042
Total Pages : 771 pages
Book Rating : 4.4/5 (646 download)

DOWNLOAD NOW!


Book Synopsis Proceedings of the 3rd International Conference on Digital Economy and Computer Application (DECA 2023) by : Charles Chen

Download or read book Proceedings of the 3rd International Conference on Digital Economy and Computer Application (DECA 2023) written by Charles Chen and published by Springer Nature. This book was released on 2024-01-02 with total page 771 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. The 3rd International Conference on Digital Economy and Computer Applications (DECA 2023) will be held on September 22–24, 2023 in Shanghai, China. Digital economy is the main economic form after agricultural economy and industrial economy. It takes data resources as the key element, modern information network as the main carrier, and the integration and application of information and communication technology and all-factor digital transformation as the important driving force to promote a new economic form that is more unified in fairness and efficiency. The essence of digital economy is informationization. Informatization is a social and economic process caused by the revolution of production tools, such as computer and Internet, from industrial economy to information economy. The theme of the conference mainly focuses on digital economy and computer applications and other related research fields, aiming to provide an international cooperation and exchange platform for experts and scholars in related research fields and enterprise development personnel to share research results, discuss existing problems and challenges, and explore cutting-edge technologies. We sincerely invite experts and scholars from universities and research institutions at home and abroad, entrepreneurs and other relevant personnel to contribute and participate in the conference. The DECA 2023 is accepting papers for proceeding publication. We accept contributions from those who care about exploring and enhancing the research and innovation in Digital Economy and Computer Applications in the world. The directions of the call for papers are as follows: Internet of Things (IoT), Blockchain Technology, Service-Oriented and Cloud, Industry Track, Deliver the Intelligent Enterprise, Mobile business and Autonomous Computing and other papers in line with the direction of digital economy and computer applications. We welcome submissions from scholars, students, and practitioners across many disciplines that contribute to the study and practice of Digital Economy and Computer Applications.

Research in the Decision Sciences for the Service Economy

Download Research in the Decision Sciences for the Service Economy PDF Online Free

Author :
Publisher : FT Press
ISBN 13 : 0134051165
Total Pages : 368 pages
Book Rating : 4.1/5 (34 download)

DOWNLOAD NOW!


Book Synopsis Research in the Decision Sciences for the Service Economy by : European Decision Sciences Institute

Download or read book Research in the Decision Sciences for the Service Economy written by European Decision Sciences Institute and published by FT Press. This book was released on 2015-08-19 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: The papers in this volume present state-of-the-art quantitative and qualitative research, empirical findings, best practices, and conceptual models to support better decision making throughout any service organization. Selected as the best work presented at the 2015 annual conference of the European regional subdivision of the Decision Sciences Institute (EDSI), they offer an invaluable cross-disciplinary perspective that will be relevant to all facets of service production, including organization, management, operations, information systems, marketing, HR, supply chains, and beyond. Papers in this volume offer powerful new pathways for innovation and optimization in global service network structures and inter-organizational relationships. The contributors also illuminate the successful management of the complex combinations of both explicit and tacit knowledge involved in service creation, reflecting new insights into behaviors linked to customer attitudes and service perceptions. The papers collected here will be valuable to wide audiences of faculty, researchers, and students in diverse programs covering operations and supply chain management of service industry companies, and/or the effective delivery of services; and for others interested in the frontiers of decision science.