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Preparing Staff To Serve Patrons With Disabilities
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Book Synopsis Preparing Staff to Serve Patrons with Disabilities by : Courtney Deines-Jones
Download or read book Preparing Staff to Serve Patrons with Disabilities written by Courtney Deines-Jones and published by . This book was released on 1995 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual provides the library manager with the background, techniques and tools needed to prepare frontline staff to meet the challenge of providing one-on-one and general service excellence to patrons with disabilities in compliance with the Americans with Disabilities Act (ADA).
Book Synopsis Creating Inclusive Library Environments by : Michelle Kowalsky
Download or read book Creating Inclusive Library Environments written by Michelle Kowalsky and published by American Library Association. This book was released on 2016-10-31 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Librarians are continually faced with challenges of how to best meet the needs of patrons with disabilities, whether those patrons have physical or intellectual disabilities, differing learning styles, or even temporary problems which impact their access and may change over time. And because planning considerations range from policies and organizational culture to facilities, technologies, and beyond, librarians need a guide that covers everything: areas that can be addressed quickly and easily as well as those that require long-term strategies. That guide is here. Packed with research-based best practices and handy checklists applicable to all types of libraries, this comprehensive resource defines what makes environments barrier-free, whether physical or virtual, and talks about how libraries can develop a user-centered culture; includes techniques for writing policies and procedures that are clear, realistic, and flexible; provides strategies for setting up facilities, training staff, and maintaining daily operations; discusses collaboration and outreach through community partnerships, including ways to connect patrons with nonprofits and disability organizations; offers programming and workshop ideas such as open houses, tutorials, and tours of the library; delves into assistive technology, website design, making vendor-purchased products accessible, and other information technology issues; and shares ideas for library assessment, realigning strategies, and staying current. This planning guide will enable libraries to create and maintain a truly inclusive environment for all patrons.
Book Synopsis Making the Library Accessible for All by : Jane Vincent
Download or read book Making the Library Accessible for All written by Jane Vincent and published by Rowman & Littlefield. This book was released on 2024-03-12 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries have an ethical, and usually a legal, obligation to make their services accessible to disabled patrons and employees. Making the Library Accessible for All is a single-source guide that librarians can refer to when planning, remediating, or evaluating accessibility. With a unique holistic approach, it emphasizes the perception of people with disabilities as partners in meeting a common goal rather than as a population to be “served.” Topics addressed and updated in this second edition include: Multiple interviews with librarians and other experts in the field about proven accessibility strategies for libraries, personal experiences, and cutting-edge innovations; Innovations in providing assistive digital technology, many of which are free or built into common programs; An overview of changes coming to accessibility guidelines for digital content; Up-to-date information on legislation that may affect some or all libraries; An evaluation of how the COVID pandemic has changed both library services and patron needs
Book Synopsis Communicating Professionally by : Catherine Sheldrick Ross
Download or read book Communicating Professionally written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2013-07-17 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media.
Book Synopsis A guide to resource materials, for anti-poverty and community groups, on social analysis and linking practice and policy by :
Download or read book A guide to resource materials, for anti-poverty and community groups, on social analysis and linking practice and policy written by and published by Combat Poverty Agency. This book was released on 1998 with total page 17 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Conducting the Reference Interview, Third Edition by : Catherine Sheldrick Ross
Download or read book Conducting the Reference Interview, Third Edition written by Catherine Sheldrick Ross and published by American Library Association. This book was released on 2019-07-03 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Book Synopsis Improving Library Services to People with Disabilities by : Courtney Deines-Jones
Download or read book Improving Library Services to People with Disabilities written by Courtney Deines-Jones and published by Elsevier. This book was released on 2007-02-28 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book takes account of the key fact that to maximize their potential, people must have lifelong access to the information and services offered through books and libraries. Whether to address concerns of an ageing population or to enable all citizens to contribute fully through meaningful education and work opportunities, more emphasis is being given to promoting library services to people who have disabilities. This book is a compendium of articles focused on serving adults with disabilities in an international setting. From this book, librarians, policy makers and constituents will understand the importance of serving all potential patrons, will be exposed to best practices and model programs, and will learn techniques and strategies for improving the services their libraries offer. - Pragmatic approach gives librarians tools they can use immediately to improve their services - Policy overviews help librarians understand advocacy issues - Emphasis on universal access helps librarians and decision-makers understand how improving services for people with disabilities improves services for all patrons
Book Synopsis Lifelong Learning in Public Libraries by : Donna L. Gilton
Download or read book Lifelong Learning in Public Libraries written by Donna L. Gilton and published by Scarecrow Press. This book was released on 2012-03-15 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lifelong Learning in Public Libraries demonstrates that public librarians can promote learning by combining the elements of Information Literacy Instruction (ILI) with traditional practices of public libraries. This approach contributes to the information enfranchisement of patrons and enhances the fulfillment of the traditional goals and purposes of libraries. Donna L. Gilton provides background on ILI and current developments in public library instruction and also examines educational theories and practices derived from the fields of behaviorism, cognitive psychology, constructivism, and educational humanism. Additional chapters delve into practices developed to deal with diverse groups and translate the theories and practices that have been outlined into a well-coordinated plan. The final chapters survey the role of libraries as cultural institutions. This book introduces the field of ILI to public librarians in the context of their own traditions and shows the unique ways that ILI can be implemented in public library settings. It encourages librarians to rethink practices to incorporate the principles of ILI and will enable public librarians to extend and enrich their instruction on information use. Lifelong Learning in Public Libraries is a valuable resource for librarians, educators, and leaders of public organizations.
Download or read book Resources in Education written by and published by . This book was released on 1997 with total page 1032 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Library Outreach, Partnerships, and Distance Education by : Wendy Arent
Download or read book Library Outreach, Partnerships, and Distance Education written by Wendy Arent and published by CRC Press. This book was released on 2024-11-15 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increase patronage with effective outreach strategies!From the Introduction, by Wendi Arant and Pixie Anne Mosley: “Outreach is a concept that is gaining more and more significance for libraries, particularly with the recent developments in information technology. Dictionaries define it as 'the act of extending services, benefits, etc. to a wider section of the population.’This definition also implies a mission to communicate a particular message to an audience in order to gain their support. Its meaning for libraries is profound, having consequences for fund raising, public service, and public relations.”Library Outreach, Partnerships, and Distance Education: Reference Librarians at the Gateway focuses on extending community outreach in libraries toward a broader public by expanding services that are based on recent advances in information technology. This crucial volume with help you will explore many of the issues that are currently affecting libraries, including: the growth of technology and its effect on libraries and library users emerging literacy issues (computer literacy, non-English-speaking populations) providing effective services to at-risk populations diversity and multiculturalism and how they are changing the ways that libraries are used targeting and reaching specific user groups distance education--bringing the mountain to MohammedIf the public perception of libraries is ever to move beyond that of “musty old book warehouses,” librarians must take a more active role in the development of new services and in heightening awareness of their existing services and collections. Library Outreach, Partnerships, and Distance Education presents ideas and strategies that are now being implemented around the United States to do just that. This book should be a part of every library's plans for the future!
Book Synopsis Ideas for Librarians who Teach by : Naomi Lederer
Download or read book Ideas for Librarians who Teach written by Naomi Lederer and published by Scarecrow Press. This book was released on 2005 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains nearly one thousand individual ideas and bits of advice for teaching. Topics range from preparing for a session to looking over the classroom, and from dealing with questions to using visuals, Web pages, and handouts. There are suggestions for teaching audiences with different learning styles as well as teaching foreign students (and vice versa). Group learning ideas and practical suggestions for what to put on feedback forms are also included. Promoting library instruction, teaching via distance education, dealing with disruptive students, and coping with burnout are addressed with applicable recommendations. There is an extensive bibliography and recommended resources throughout for additional or more detailed descriptions of some of the ideas. Example syllabi and a workshop outline are provided as appendixes.
Book Synopsis Keep It Simple by : Ravonne A. Green
Download or read book Keep It Simple written by Ravonne A. Green and published by Bloomsbury Publishing USA. This book was released on 2011-03-21 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simple, straightforward guidance for the practitioner who wants to use assistive technologies to extend library access. Keep it Simple: A Guide to Assistive Technologies provides a basic tutorial on common assistive computer applications and commonly available, inexpensive hardware and software to help librarians incorporate such aids into the library's current infrastructure. Focusing on applications commonly available on Microsoft Office and other low-cost technologies, this book offers guidance for the practitioner that can help every library move toward universal access. Librarians will find advice on planning accessible services, selecting appropriate assistive technologies, marketing disability services and assistive technology, and training staff in disability services issues and the use of assistive technology. Individual chapters cover print, hearing, speech, and mobility disabilities, offering resources and tutorials for each of these disability categories.
Book Synopsis Electronic Resources Librarianship and Management of Digital Information by : Mark Jacobs
Download or read book Electronic Resources Librarianship and Management of Digital Information written by Mark Jacobs and published by Routledge. This book was released on 2013-10-18 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand better how the role of ER librarian has changed through the years The advent of online information has not only changed tremendously the way that resources are stored and accessed, but has caused the evolution of the library and information science profession itself. Electronic Resources Librarianship and Management of Digital Information: Emerging Professional Roles takes a comprehensive look at the position of electronic resources (ER) librarians, the other people who work with e-content, what training and skills are needed, the managing of e-resources, and what the proliferation of online information means for the future of libraries. Respected experts provide a timely broad-based analysis of the impact of the digital age on the profession, libraries, and the people in libraries who manage the information. Electronic Resources Librarianship and Management of Digital Information: Emerging Professional Roles is a concise and informative signpost on the way the library profession has responded to the advent of the digital information age. This revealing volume explores where these professionals have gained their knowledge and skills, what initiatives they have undertaken and made manifest, how do or don’t e-resources fit in the scope of the traditional work that is performed in an academic library, and the latest issues encountered with the new format. The text is extensively referenced, includes figures to illustrate concepts, and tables to clearly present data. Topics discussed in Electronic Resources Librarianship and Management of Digital Information: Emerging Professional Roles include: essential and preferred characteristics of electronic resources librarian the evolution of ER librarians’ duties the role of ER librarian in hybrid collections research on how well schools train ER librarians providing access to users with disabilities ER librarian role in corporate libraries altering workflows to accommodate the new electronic information format in academic libraries a comparison of the natures of print-based and online resources and the cataloging, maintenance, and access issues a review of the resources and tools that license practitioners use issues involving effective collaboration formal usability testing challenges in making the transition to digital factors affecting the handling of usage data the Government Printing Office’s dissemination of electronic government information and more! Electronic Resources Librarianship and Management of Digital Information: Emerging Professional Roles is a valuable resource for librarians, administrators, educators, and students considering this aspect of librarianship as a profession.
Book Synopsis Reference Service Policies in ARL Libraries by :
Download or read book Reference Service Policies in ARL Libraries written by and published by Association of Research Libr. This book was released on 1994 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Making Libraries Accessible by : Char Booth
Download or read book Making Libraries Accessible written by Char Booth and published by American Library Association. This book was released on 2012 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a provider of public space and digital content, your library is duty-bound to promote equitable access to all users, regardless of whether they use assistive technology. In this issue of Library Technology Reports, editor Booth makes the case that that attention to the core principles of consistency, flexibility, and simplicity go hand in hand with libraries’ commitments to open information and accessibility. Even when staffing levels or resources aren't ideal, libraries can substantially improve the experience of people with disabilities. In this issue, expert contributors address standards, spaces and services, devices, websites, and collections, offering advice on Assistive technology products, including screen readers, literacy software, and speech input E-books and e-readers for users with print disabilities, with charts comparing accessibility features of the most common e-readers The nuts and bolts of using HTML, CSS, Javascript, or JQUERY for accessibility Best practices for evaluating vendor database compliance
Book Synopsis Conducting the Reference Interview by : Catherine Sheldrick Ross
Download or read book Conducting the Reference Interview written by Catherine Sheldrick Ross and published by Neal-Schuman Publishers. This book was released on 2002 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.
Book Synopsis Handbook of Research on Information and Records Management in the Fourth Industrial Revolution by : Chigwada, Josiline Phiri
Download or read book Handbook of Research on Information and Records Management in the Fourth Industrial Revolution written by Chigwada, Josiline Phiri and published by IGI Global. This book was released on 2021-06-25 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information and records management has been an important part of society for establishing procedures to effectively manage information. As technology has increased in society, this essential function has been impacted as well. With the onset of technological tools brought upon by the fourth industrial revolution, technologies such as artificial intelligence, the internet of things, big data, and more have changed the face of information and records management. These technologies and tools have paved new ways for security, efficiency in timely processes, new ways to create and process records, and other beneficial traits. Along with these advancements come new contemporary issues, leading to the need for research on how exactly information records management is functioning in modern times, the technologies brought on by the fourth industrial revolution, and both the benefits and challenges to this transition. The Handbook of Research on Information and Records Management in the Fourth Industrial Revolution showcases contemporary issues and demonstrates the value of information and records management in the fourth industrial revolution. The book provides a summary of the key activities undertaken by information and records managers as they seek to make records and information management more visible in the modern knowledge-driven society. The chapters highlight innovation, the use of information and communication technology in information and records management, best practices, challenges encountered, and how they are overcome. The target audience of this book will be composed of professionals, librarians, archivists, lecturers, and researchers working in the field of library and information science, along with practitioners, academicians, and students interested in information and records management in the 21st century.
