Passing The Itilr V3 Intermediate Exams The Study Guide

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ITIL Foundation Exam Study Guide

Author : Liz Gallacher
Publisher : John Wiley & Sons
ISBN 13 : 1119943647
Total Pages : 420 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis ITIL Foundation Exam Study Guide by : Liz Gallacher

Download or read book ITIL Foundation Exam Study Guide written by Liz Gallacher and published by John Wiley & Sons. This book was released on 2012-08-15 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Passing the ITIL® V3 Intermediate Exams - The Study Guide

Author : Pierre Bernard
Publisher : Van Haren Publishing
ISBN 13 : 9789087530204
Total Pages : 0 pages
Book Rating : 4.5/5 (32 download)

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Book Synopsis Passing the ITIL® V3 Intermediate Exams - The Study Guide by : Pierre Bernard

Download or read book Passing the ITIL® V3 Intermediate Exams - The Study Guide written by Pierre Bernard and published by Van Haren Publishing. This book was released on 2011-06-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps people prepare for the ITIL® Intermediate qualification exams. It contains tips for selecting the appropriate course, preparation and finally what trainers and examiners expect you to achieve during pre-exam training sessions. Additionally, this book covers tips on reading and understanding the syllabi, scenarios, supplemental information, and sample question and the answers. Written by a respected ITIL trainer and reviewed by other global professionals this unique work provides clear and concise guidance for all those seeking to build on the ITIL training they have received at Foundation Level. Additionally it provides Personnel and Human Resource professionals with a guide as to how this training should be used to improve efficiencies and business delivery – the training should support a business wider agenda and not simply be a route to a certificate. The title covers: Clear and concise explanations of the exam structure; Learning principles; Preparation for courses; Real exam questions and sample answers; Hints and Tips and Exam Techniques This book will save readers time and effort by highlighting the expectations of examiners and the key preparation elements that will increase chances of success.

ITIL Intermediate Certification Companion Study Guide

Author : Helen Morris
Publisher : John Wiley & Sons
ISBN 13 : 1119012236
Total Pages : 1476 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis ITIL Intermediate Certification Companion Study Guide by : Helen Morris

Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2016-03-15 with total page 1476 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.

ITIL Intermediate Certification Companion Study Guide

Author : Helen Morris
Publisher : John Wiley & Sons
ISBN 13 : 1119012260
Total Pages : 828 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis ITIL Intermediate Certification Companion Study Guide by : Helen Morris

Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by John Wiley & Sons. This book was released on 2017-08-04 with total page 828 pages. Available in PDF, EPUB and Kindle. Book excerpt: The expert-led, full-coverage supporting guide for all four ITIL exams ITIL Intermediate Certification Companion Study Guide is your ultimate support system for the Intermediate ITIL Service Capability exams. Written by Service Management and ITIL framework experts, this book gives you everything you need to pass, including full coverage of all objectives for all four exams. Clear, concise explanations walk you through the process areas, concepts, and terms you need to know, and real-life examples show you how they are applied by professionals in the field every day. Although this guide is designed for exam preparation, it doesn't stop there — you also get expert insight on major topics in the field. The discussion includes operational support and analysis; planning, protection and optimization; release, control and validation; and service offerings and agreements that you'll need to know for the job. ITIL is the most widely-adopted IT Service Management qualification in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This book is your ideal companion for exam preparation, with comprehensive coverage and detailed information. Learn service strategy principles, organization, and implementation Master the central technologies used in IT Service Management Be aware of inherent challenges, risks, and critical success factors Internalize the material covered on all four ITIL exams The ITIL qualification is recognized around the globe, and is seen as the de facto certification for those seeking IT Service Management positions. Passing these exams requires thorough preparation and rigorous self-study, but the reward is a qualification that can follow you anywhere. ITIL Intermediate Certification Companion Study Guide for the ITIL Service Capability Exams leads you from Foundation to Master, giving you everything you need for exam success.

ITIL Intermediate Certification Companion Study Guide

Author : Helen Morris
Publisher : Sybex
ISBN 13 : 9781119012221
Total Pages : 1272 pages
Book Rating : 4.0/5 (122 download)

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Book Synopsis ITIL Intermediate Certification Companion Study Guide by : Helen Morris

Download or read book ITIL Intermediate Certification Companion Study Guide written by Helen Morris and published by Sybex. This book was released on 2016-03-11 with total page 1272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using clear and concise language and illustrative examples throughout, this useful study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. --

ITIL Practitioner Guidance

Author :
Publisher :
ISBN 13 : 9780113314935
Total Pages : 176 pages
Book Rating : 4.3/5 (149 download)

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Book Synopsis ITIL Practitioner Guidance by :

Download or read book ITIL Practitioner Guidance written by and published by . This book was released on 2016 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

ITIL Foundation All-in-One Exam Guide

Author : Jim Davies
Publisher : McGraw Hill Professional
ISBN 13 : 0071842136
Total Pages : 289 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis ITIL Foundation All-in-One Exam Guide by : Jim Davies

Download or read book ITIL Foundation All-in-One Exam Guide written by Jim Davies and published by McGraw Hill Professional. This book was released on 2016-08-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by an Information Technology Infrastructure Library (ITIL) consulting and training expert, this all-new guide helps you pass the ITIL v3 Foundation certification exam and serves as an on-the-job reference. ITIL Foundation All-in-One Exam Guide takes you through ITIL Foundation v3 (2011), explaining the fundamentals of IT Service Management, the five stages of the service lifecycle, ITIL processes, functions within them, and their crucial interactions, all while clearing up common misapprehensions about ITIL and adding valuable insights and examples. The ITIL is the best practice framework adopted worldwide for managing IT services, and the ITIL Foundation Certification can be considered a pre-requisite for success for all involved in IT services, as well as a stepping stone to IT Service Management certifications in ITIL. Exam Tips, accelerated reviews, and end-of-chapter practice exam questions ensure you’re on track to pass the Foundation exam. Filled with practical exercises and examples that reinforce learning, the book and electronic content include more than 300 practice exam questions and exclusive, real-world examples of how an understanding of ITIL can be used to address common service management challenges. ITIL Licensed Product -- an official endorsement of the quality and accuracy of the book's content Electronic content includes practice exams in a customizable test engine, video training from the author on key concepts, worksheets, and a Quick Review Guide In-depth case studies analyze projects end-to-end through ITIL's framework, taken from the author's 40 years of experience as an ITIL consultant Jim Davies, ITSM UK’s 2013 Trainer of the Year and ITIL Champion provides his “10 Commandments” of IT Service Management

Operational Support and Analysis

Author : John Sansbury
Publisher : BCS, The Chartered Institute
ISBN 13 : 1906124590
Total Pages : 168 pages
Book Rating : 4.9/5 (61 download)

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Book Synopsis Operational Support and Analysis by : John Sansbury

Download or read book Operational Support and Analysis written by John Sansbury and published by BCS, The Chartered Institute. This book was released on 2010 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: This user-friendly book will help candidates pass the ITIL] OSA Intermediate examination. It references the source material from the core ITIL texts and helps readers make sense of the technical and complex ITIL terminology.

Service Offerings and Agreements

Author : Richard Griffiths
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (728 download)

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Book Synopsis Service Offerings and Agreements by : Richard Griffiths

Download or read book Service Offerings and Agreements written by Richard Griffiths and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Itil V3 Foundations

Author : Drew Walker
Publisher : CreateSpace
ISBN 13 : 9781503094260
Total Pages : 236 pages
Book Rating : 4.0/5 (942 download)

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Book Synopsis Itil V3 Foundations by : Drew Walker

Download or read book Itil V3 Foundations written by Drew Walker and published by CreateSpace. This book was released on 2014-11-03 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pass the Information Technology Infrastructure Library (ITIL) v3 Foundation Exam is one of the most demanded technology certification. Pass the exam with this book in a easy-to-understand, efficient way. Pass the first time!

Planning, protection and optimization ITIL V3 intermediate capability handbook

Author : George Kinnear
Publisher : The Stationery Office
ISBN 13 : 9780113312726
Total Pages : 166 pages
Book Rating : 4.3/5 (127 download)

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Book Synopsis Planning, protection and optimization ITIL V3 intermediate capability handbook by : George Kinnear

Download or read book Planning, protection and optimization ITIL V3 intermediate capability handbook written by George Kinnear and published by The Stationery Office. This book was released on 2010-11-08 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.

ITIL V3 Foundation Complete Certification Kit

Author : Tim Malone
Publisher : Emereo Pty Limited
ISBN 13 : 9781742442488
Total Pages : 0 pages
Book Rating : 4.4/5 (424 download)

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Book Synopsis ITIL V3 Foundation Complete Certification Kit by : Tim Malone

Download or read book ITIL V3 Foundation Complete Certification Kit written by Tim Malone and published by Emereo Pty Limited. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ITIL (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals. Still a number one best-seller for IT Management from Amazon.com to Barnes and Noble and many more, this Third edition has refreshed the study guide and online learning program, with its updated, inspiring, and detailed plan for passing your ITIL V3 Foundation exam on the first attempt. With new examples, instructions, and cautionary advice, the ITIL V3 Foundation Complete Certification Kit is, to quote numerous of ITIL certified clients, "the gold standard of ITIL Certification." As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ITIL Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. This kit prepares you for the certification exam by offering valuable information on the ITIL framework, ITIL certification and IT Service Management as a practice. This certification kit contains both the study guide and access to our online program that together provides everything you need to prepare for the ITIL V3 Foundation certification exam, including: - Real-world scenarios that describe what you've learned in the context of service solutions. These include thought provoking questions to challenge your thinking and understanding. - Section reviews for each chapter to help you zero in on what you need to know and includes practice exam questions. - A Real World Guide to ITIL V3 Skills. Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. - Ability to assess what you've learned with challenging ITIL Foundation exam style questions. - Adobe Flash presentations that you can view and replay as many times as required, facilitated by certified ITIL trainers who explain each of the topics and concepts of ITIL. - Materials developed on the specific syllabus and exam criteria - so that you can be confident in achieving exam success on your first attempt. This new Expanded and Updated edition includes: - Content updated to match syllabus 4 - processes and other content areas all provided for in both the book and elearning presentations - More in-depth exam prep - eg. answer guides for all exam questions - More content depth in a number of areas Editorial Reviews: - Read the book, took the online course and test, PASSED. - This ITIL exam prep book and course are an invaluable study aid for passing the ITIL Foundation exam. Highly recommended. - I've been an IS project manager for over 10 years. I've studied ITIL materials in preparation, but took no courses or workshops. I studied this book and its accompanying course for 10 days immediately preceding my exam. Read the book about 3 times. - I took the ITIL Foundation exam and got 98% of the questions correct. I think that the study tips in the book and course helped me get about 15-20 questions right that I might have otherwise missed. (your mileage may vary). - The book and course made me confident in sitting the exam, and is the best such book that I've come across. - Worth it especially since you have access to the online learning component as well. - Good focus on ITIL's processes (things important to ITIL Foundation and passing the test that your experience in IT may not help you) - Highly recommended, I passed in one go!

Passing Your ITIL Intermediate Exams

Author : Shirley Lacy
Publisher : The Stationery Office
ISBN 13 : 9780113310999
Total Pages : 328 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Passing Your ITIL Intermediate Exams by : Shirley Lacy

Download or read book Passing Your ITIL Intermediate Exams written by Shirley Lacy and published by The Stationery Office. This book was released on 2010 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the latest syllabus contnent and expert examination guidance, making it the definitive study aid for the IT service management intermediate examinations. Containing practical advice for candidates on how to prepare for and answer examination questions on the service lifecycle and service capability streams, the book also covers the syllabus topics which are common across most of the modules. Chapters are organised with references to the core publications, and self-assessment questions help students prioritise those topics they need to revise. The book contains sample exam questions, advice on how to dissect questions and scenarios, and exam answers that are thoroughly explained to aid the learning process.

ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition]

Author : Stationery Office
Publisher :
ISBN 13 : 9780113313587
Total Pages : 158 pages
Book Rating : 4.3/5 (135 download)

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Book Synopsis ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition] by : Stationery Office

Download or read book ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition] written by Stationery Office and published by . This book was released on 2013-02-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.

Itil V3 Foundation Certification Exam Preparation Course in a Book for Passing the Itil V3 Foundation Exam - The How to Pass on Your First Try Certification Study Guide

Download Itil V3 Foundation Certification Exam Preparation Course in a Book for Passing the Itil V3 Foundation Exam - The How to Pass on Your First Try Certification Study Guide PDF Online Free

Author : Ivanka Menken
Publisher :
ISBN 13 : 9781921573156
Total Pages : 104 pages
Book Rating : 4.5/5 (731 download)

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Book Synopsis Itil V3 Foundation Certification Exam Preparation Course in a Book for Passing the Itil V3 Foundation Exam - The How to Pass on Your First Try Certification Study Guide by : Ivanka Menken

Download or read book Itil V3 Foundation Certification Exam Preparation Course in a Book for Passing the Itil V3 Foundation Exam - The How to Pass on Your First Try Certification Study Guide written by Ivanka Menken and published by . This book was released on 2008-11-01 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: This self-study exam preparation guide for the ITIL V3 Foundation certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL v3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL v3 concepts and prepare you for exam success on the first attempt are provided. Can you imagine valuing a book so much that you send the author a "Thank You" letter? Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Foundation exam on your FIRST try. Done the ITIL V3 Foundation course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Foundation Exam.

ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - the How to Pass on Your First Try Certification Study Guide - Second Edition

Author : Ivanka Menken
Publisher : Emereo Pty Limited
ISBN 13 : 9781742440163
Total Pages : 0 pages
Book Rating : 4.4/5 (41 download)

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Book Synopsis ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - the How to Pass on Your First Try Certification Study Guide - Second Edition by : Ivanka Menken

Download or read book ITIL V3 Foundation Certification Exam Preparation Course in a Book for Passing the ITIL V3 Foundation Exam - the How to Pass on Your First Try Certification Study Guide - Second Edition written by Ivanka Menken and published by Emereo Pty Limited. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the Second Edition of The Art of Service's best-selling test preparation guide for the ITIL V3 Foundation certification exam, students get more help than ever with an expanded section on the Service LifeCycle and Service Management, new material in ITIL V3 MindMaps, and updated material throughout. This resource now includes 80 tutorial questions/answers and a new Final Review and Last Minute Super Review Boot Camp section. This guide is an ideal review tool for ITIL V3 Foundation Certification, and preparation for the written exam. The book is a perfect study guide for the ITIL v3 Foundation Exam. Written in a unique question/answer format, with a quick reference index, this is also an essential student reference volume for use in any ITIL, IT Service Management and IT Management and Professional role. This Second Edition of THE self-study exam preparation guide for the ITIL V3 Foundation certification exam contains everything you need to test yourself and pass the Exam, including all the processes, and inputs and outputs. Exam topics are covered and insider secrets, complete explanations of all ITIL V3 subjects, test tricks and tips, numerous highly realistic sample questions, and exercises designed to strengthen understanding of ITIL V3 concepts and prepare you for exam success on the first attempt are provided. Can you imagine valuing a book so much that you send the author a "Thank You" letter? Tens of thousands of people understand why the material by The Art of Service is a worldwide best-seller. Is it their years of ITIL experience? The endless hours of ongoing research? The interviews with those who failed the exam, to identify gaps in their knowledge? Or is it the razor-sharp focus on making sure you don't waste a single minute of your time studying any more than you absolutely have to? Actually, it's all of the above. This book includes new exercises and sample questions never before in print. Offering numerous sample questions, critical time-saving tips plus information available nowhere else, this book will help you pass the ITIL V3 Foundation exam on your FIRST try. Done the ITIL V3 Foundation course, up to speed with the theory? Buy this. Read it. And Pass the ITIL V3 Foundation Exam.

The IT Service Management Foundation Exam Guide

Author : Michael Scarborough
Publisher : Resulta Group LLC
ISBN 13 : 0982993404
Total Pages : 172 pages
Book Rating : 4.9/5 (829 download)

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Book Synopsis The IT Service Management Foundation Exam Guide by : Michael Scarborough

Download or read book The IT Service Management Foundation Exam Guide written by Michael Scarborough and published by Resulta Group LLC. This book was released on 2010-12-10 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IT Service Management Foundation Exam Guide is a practically oriented guide to passing the ITIL v3 Foundation exam. It is designed to work as a supplement to an instructor-led training class or as a tool for self-study.