Public Services Delivery

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Publisher : World Bank Publications
ISBN 13 : 9780821361405
Total Pages : 276 pages
Book Rating : 4.3/5 (614 download)

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Book Synopsis Public Services Delivery by : World Bank

Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.

Public Sector Management

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Publisher :
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Public Sector Management by : Norman Flynn

Download or read book Public Sector Management written by Norman Flynn and published by . This book was released on 1993 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its second edition, this overview of the organization and management of the public sector in the UK shifts the focus away from the 1980s by concentrating on the post-Thatcher public sector. It includes material on the Citizen's Charter and the accelerated health and education reforms.

Leader-Managers in the Public Sector

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Publisher : Routledge
ISBN 13 : 1317466349
Total Pages : 222 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Leader-Managers in the Public Sector by : Michael S. Dukakis

Download or read book Leader-Managers in the Public Sector written by Michael S. Dukakis and published by Routledge. This book was released on 2015-01-28 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highlights the skills and practices necessary for effective leader-managers in the public sector. It begins by clarifying the differences between leadership and management. It then draws on in-depth interviews with seven successful leader-managers in different policy fields to identify six critical skills and practices that are necessary for good leadership and good management in the public sector.

Financial Management in the Public Sector

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Publisher : M.E. Sharpe
ISBN 13 : 0765628996
Total Pages : 251 pages
Book Rating : 4.7/5 (656 download)

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Book Synopsis Financial Management in the Public Sector by : Wang

Download or read book Financial Management in the Public Sector written by Wang and published by M.E. Sharpe. This book was released on 2015-05-18 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: The impact of the global financial crisis on government funds has been significant, with squeezed budgets having to satisfy ever-increasing demands for public services. Managers working in the public sector are confronted daily with targets and demands that are often set in confusing accounting and financial language. In Financial Management and Accounting in the Public Sector, Gary Bandy employs a clear and concise narrative to introduce the core concepts of accounting and financial management in the public sector and how to deliver services that represent value for money. This second edition has been revised and updated throughout, offering: an increased focus on post-crisis austerity more international examples of public financial management greater coverage of governance, accountability and risk management With a glossary of terms to help managers understand and be understood by accountants, as well as learning objectives, case studies and discussion questions, this practical textbook will help students of public management and administration to understand the financial and accounting aspects of managing public services.

Managing Information in the Public Sector

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Publisher : Routledge
ISBN 13 : 1317465490
Total Pages : 333 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Managing Information in the Public Sector by : Jay D White

Download or read book Managing Information in the Public Sector written by Jay D White and published by Routledge. This book was released on 2015-02-12 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies. Unlike other works on information systems, this book is written specifically for the public sector and addresses unique public sector issues and concerns. The technical basics are explained in clear English with as little technical jargon as possible so that readers can move on to informed analysis of the public policy issues surrounding government's use of MIS. This practical tool includes end of chapter summaries with bridges to upcoming chapters, numerous boxed exhibits, thorough end-of-chapter notes and a bibliography for further reading.

Public-Sector Project Management

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Publisher : John Wiley & Sons
ISBN 13 : 1118276361
Total Pages : 288 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Public-Sector Project Management by : David Wirick

Download or read book Public-Sector Project Management written by David Wirick and published by John Wiley & Sons. This book was released on 2011-11-16 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: YOUR GUIDE TO PROJECT MANAGEMENT SUCCESS IN THE PUBLIC SECTOR There may be no simple formula for success in public-sector projects, but Public-Sector Project Management delivers the next best thing: a complete set of skill-building strategies that puts success well within your reach. Building on industry standards and best practices as well as almost thirty years of public-sector experience, this definitive sourcebook clearly explains how to manage projects in the public sector and navigate their many challenges. Here is where you'll find all the tools to accomplish your goals for any public-sector project, whether you are overseeing military and security operations, the construction of public infrastructure, improving agency processes, deploying new systems or public programs, or any other public initiative. The book describes both the obstacles and basic processes of public-sector project management and examines the differences between public-sector and private-sector projects, including the management of the wide array of public-sector stakeholders. Public-Sector Project Management is your comprehensive professional template for making a positive contribution to your agency or organization. Inside, you'll find: Expert guidance consistent with project management best practices In-depth coverage of public-sector constraints, including purchasing systems, legal mandates, political and media oversight, and complex rules and processes Specific strategies to enhance the management capability of public-sector managers and private-sector project managers working under government contracts Emphasis on the role of planning in managing customer, manager, and project team expectations, and coping with the overlapping systems of constraints that impede public-sector projects Techniques for managing contractors and vendors Tools for managing the complexity inherent in most public-sector projects Insightful case studies of notable and historic public-sector projects; chapter-ending discussion questions and exercises; numerous tables and figures; and key terms in the glossary

An Institutionalist Guide to Economics and Public Policy

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Publisher : M.E. Sharpe
ISBN 13 : 9780765621764
Total Pages : 356 pages
Book Rating : 4.6/5 (217 download)

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Book Synopsis An Institutionalist Guide to Economics and Public Policy by : David E. McNabb

Download or read book An Institutionalist Guide to Economics and Public Policy written by David E. McNabb and published by M.E. Sharpe. This book was released on 2007 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduces public management students and government and nonprofit administrators to the practices of Knowledge Management. This book focuses on knowledge management techniques in government agencies, and it covers such concepts as collecting, categorizing, processing, distributing, and archiving critical organization data and information.

Creating Public Value

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Publisher : Harvard University Press
ISBN 13 : 0674248783
Total Pages : 420 pages
Book Rating : 4.6/5 (742 download)

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Book Synopsis Creating Public Value by : Mark H. Moore

Download or read book Creating Public Value written by Mark H. Moore and published by Harvard University Press. This book was released on 1997-03-25 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

Public Expenditure Analysis

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Author :
Publisher : World Bank Publications
ISBN 13 : 9780821361443
Total Pages : 294 pages
Book Rating : 4.3/5 (614 download)

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Book Synopsis Public Expenditure Analysis by : World Bank

Download or read book Public Expenditure Analysis written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on the public sector in developing countries. Provides tools of analysis for discovering equity in tax burdens as well as in public spending and judging government performance in its role in safeguarding the interests of the poor and disadvantaged. Outlines a framework for a rights-based approach to citizen empowerment - in other words, creating an institutional design with appropriate rules, restraints, and incentives to make the public sector responsive and accountable to an average voter.

Organizational Assessment and Improvement in the Public Sector

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Author :
Publisher : Routledge
ISBN 13 : 135155560X
Total Pages : 254 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Organizational Assessment and Improvement in the Public Sector by : Kathleen M. Immordino

Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.

Governance Structures and Mechanisms in Public Service Organizations

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Publisher : Springer Science & Business Media
ISBN 13 : 3790827509
Total Pages : 148 pages
Book Rating : 4.7/5 (98 download)

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Book Synopsis Governance Structures and Mechanisms in Public Service Organizations by : Andrea Calabrò

Download or read book Governance Structures and Mechanisms in Public Service Organizations written by Andrea Calabrò and published by Springer Science & Business Media. This book was released on 2011-08-06 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the nexus of issues exploring governance structures and mechanisms in public service organizations, thus contributing to the development of disciplines that focus on public management. It goes beyond the state of the art by addressing a number of specific issues in a more systematic fashion. The book’s interdisciplinary focus is a particularly valuable asset, as its topic is situated at the crossroads of a number of fields, including public management, business administration, corporate governance, policy studies, political science, sociology, and third sector studies, all of which offer important perspectives and are important for the development of public management and public services. The book covers more than Italy and Norway and focuses specifically on public service organizations, addressing more aspects of their governance structures and mechanisms than any other book available today. The unique presentation of features related to the governance and management of different actors (state-owned enterprises, local public utilities, ministries, municipalities, citizens, etc.), involved at different levels in the production and provision of public services, makes it possible to compare and contrast these different perspectives and opens new avenues of theoretical collaboration and development.

Human Resource Management in the Public Sector

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Author :
Publisher : Routledge
ISBN 13 : 1317468430
Total Pages : 299 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Human Resource Management in the Public Sector by : John Daly

Download or read book Human Resource Management in the Public Sector written by John Daly and published by Routledge. This book was released on 2015-01-28 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: This affordable text covers the management of both human resource systems and employees in local government settings. It focuses on the significant changes facing local governments, especially the growing demand for increased Work-Life balance as an integral component of human resource management.

Motivation in Public Management

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Publisher : Oxford University Press, USA
ISBN 13 : 0199234035
Total Pages : 346 pages
Book Rating : 4.1/5 (992 download)

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Book Synopsis Motivation in Public Management by : James L. Perry

Download or read book Motivation in Public Management written by James L. Perry and published by Oxford University Press, USA. This book was released on 2008-05-15 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.

Social Media in the Public Sector

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Publisher : John Wiley & Sons
ISBN 13 : 1118109945
Total Pages : 324 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Social Media in the Public Sector by : Ines Mergel

Download or read book Social Media in the Public Sector written by Ines Mergel and published by John Wiley & Sons. This book was released on 2012-10-30 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." —Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." —John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." —Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." —Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

Ethics and Management in the Public Sector

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Author :
Publisher : Routledge
ISBN 13 : 1136204849
Total Pages : 196 pages
Book Rating : 4.1/5 (362 download)

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Book Synopsis Ethics and Management in the Public Sector by : Alan Lawton

Download or read book Ethics and Management in the Public Sector written by Alan Lawton and published by Routledge. This book was released on 2013-05-02 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range of agencies and amidst this constant change, there are fears that a public service ethos, a tradition of working in the public interest, becomes blurred. Using extensive vignettes and case studies, Ethics and Management in the Public Sector illuminates the practical decisions made by public officials. The book takes a universal approach to ethics reflecting the world-wide impact of public service reforms and also includes discussions on how these reforms impact traditional vales and principles of public services. This easy-to-use textbook is a definitive guide for postgraduate students of public sector ethics, as well as students of public management and administration more generally.

Managing the Public Sector

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Publisher : Routledge
ISBN 13 : 1317346610
Total Pages : 167 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis Managing the Public Sector by : Brett Sharp

Download or read book Managing the Public Sector written by Brett Sharp and published by Routledge. This book was released on 2015-07-14 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: Debuting it its first edition, this unique casebook contains dozens of brief, engaging case studies for public administrators in public and nonprofit institutions. Inspired by real-life stories, these short cases cover a wide range of topics from affirmative action to human resources to sports management. Managing the Public Sector illustrates theoretical concepts while encouraging active reader participation and critical thinking.

Cybersecurity

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Publisher : CRC Press
ISBN 13 : 1439846642
Total Pages : 391 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Cybersecurity by : Kim J. Andreasson

Download or read book Cybersecurity written by Kim J. Andreasson and published by CRC Press. This book was released on 2011-12-20 with total page 391 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet has given rise to new opportunities for the public sector to improve efficiency and better serve constituents. But with an increasing reliance on the Internet, digital tools are also exposing the public sector to new risks. This accessible primer focuses on the convergence of globalization, connectivity, and the migration of public sector functions online. It examines emerging trends and strategies from around the world and offers practical guidance for addressing contemporary risks. It supplies an overview of relevant U.S. Federal cyber incident response policies and outlines an organizational framework for assessing risk.