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Offshore Back Office Operations
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Book Synopsis Offshore Back Office Operations by : Dorothy I. Riddle
Download or read book Offshore Back Office Operations written by Dorothy I. Riddle and published by United Nations Publications. This book was released on 2000 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study focuses on back office operations (distance delivery of range of non-core service functions), as a way of doing business that offers significant business opportunities for governments and service firms in developing and transitional economies. It explains the phenomenon and types of back office operations; and how to determine back office operations as a deliberate development strategy. It delineates the structure for a back office promotional initiative and addresses competitiveness issues. It also outlines how to attract foreign investors or clients for local suppliers and gives examples of strategies that various countries have used to develop back office capabilities.
Book Synopsis The Service Productivity and Quality Challenge by : P.T. Harker
Download or read book The Service Productivity and Quality Challenge written by P.T. Harker and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: 3 While all of these explanations seem to have merit, there is one dominant reason why the percentage of GDP and employment dedicated to services has continued to increase: low productivity. According to Baumol's cost disease hypothesis (Baumol, Blackman, and Wolff 1991), the growth in services is actually an illusion. The fact is that service-sector productivity is improving slower than that of manufacturing and thus, it seems as if we are consuming more services in nominal terms. However, in real terms, we are consuming slightly less services. That is, the increase in the service sector is caused by low productivity relative to manufacturing. The implication of Baumol's cost disease is the following. Assuming historical productivity increases for manufacturing, agriCUlture, education and health care, Baumol (1992) shows that the U. S. can triple its output in all sectors within 50 years. However, due to the higher productivity level for manufacturing and agriculture, it will take substantially more employment in services to achieve this increase in output. To put this argument in perspective, simply roll back the clock 100 years or so and replace the words manufacturing with agriculture, and services with manufacturing. The phenomenal growth in agricultural productivity versus manufacturing caused the employment levels in agriculture in the U. S. to decrease rapidly while producing a truly unbelievable amount of food. It is the low productivity of services that is the real culprit in its growth of GDP and employment share.
Book Synopsis The Transition to Flexibility by : Daniel C. Knudsen
Download or read book The Transition to Flexibility written by Daniel C. Knudsen and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advanced capitalist nations are currently undergoing an enormous economic, social, and political transformation. At the heart of this transformation is the transition between large scale, standardized production (Fordism) and new, more flexible approaches to manufacturing (flexibility), and a concomitant extension of manufacturing to include products both concrete (goods) and ephemeral (services). This volume explores the consequences of this transition from the standpoints of technology, labor relations, firm strategy, education, government programs, and geography. The book is a collection of papers by well-known scholars investigating the current global transition from mass consumption and production to flexible production for niche markets. The book is unique in that it not only discusses standard economic concerns, but also investigates the social and political implications of this transition. Each chapter is concerned with a different aspect of the same restructuring process.
Book Synopsis The Urban Geography Reader by : NICK FYFE
Download or read book The Urban Geography Reader written by NICK FYFE and published by Routledge. This book was released on 2020-04-15 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on a rich diversity of theoretical approaches and analytical strategies, urban geographers have been at the forefront of understanding the global and local processes shaping cities, and of making sense of the urban experiences of a wide variety of social groups. Through their links with those working in the fields of urban policy design, urban geographers have also played an important role in the analysis of the economic and social problems confronting cities. Capturing the diversity of scholarship in the field of urban geography, this reader presents a stimulating selection of articles and excerpts by leading figures. Organized around seven themes, it addresses the changing economic, social, cultural, and technological conditions of contemporary urbanization and the range of personal and public responses. It reflects the academic importance of urban geography in terms of both its theoretical and empirical analysis as well as its applied policy relevance, and features extensive editorial input in the form of general, section and individual extract introductions. Bringing together in one volume 'classic' and contemporary pieces of urban geography, studies undertaken in the developed and developing worlds, and examples of theoretical and applied research, it provides in a convenient, student-friendly format, an unparalleled resource for those studying the complex geographies of urban areas.
Book Synopsis The Services Shift by : Robert E. Kennedy
Download or read book The Services Shift written by Robert E. Kennedy and published by FT Press. This book was released on 2009-01-09 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone's familiar with manufacturing offshoring by now. But a different phenomenon will soon drive even more powerful changes: the globalization of services. Until now, it's been virtually impossible to get a clear picture of what's going on, where, and why. Where are the jobs going? Which companies benefit -- or could benefit? How, exactly, does services offshoring work? Who makes a good partner? What are the public policy implications? The Services Shift answers all these questions and more, offering powerful insights for managers, policymakers, and citizens alike. Two leading researchers reveal how services offshoring is working in both industries and individual companies, and show how to define and implement realistic services sourcing goals. You'll review the types of players involved in services offshoring, and understand its geographical centers, from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius. Drawing on detailed interviews with dozens of participants, the authors review the management skillsets associated with successful services offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Next, they review policy initiatives in both developing and developed countries, and assess U.S. policy initiatives aimed at restricting offshoring. Finally, the authors preview emerging trends in services globalization.
Book Synopsis Offshore Back Office Operations by :
Download or read book Offshore Back Office Operations written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Offshore Nation by : Atul Vashistha
Download or read book The Offshore Nation written by Atul Vashistha and published by McGraw Hill Professional. This book was released on 2006-03-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Widely practiced by many Fortune 500 companies, global outsourcing has become one of the key strategic imperatives for successful enterprises. Often referred to as offshore outsourcing, services globalization is the next step in the evolution of global trade and capitalism. Top organizations are performing, buying, selling, and transforming services at an incredibly quick pace. Written by outsourcing and global services experts Atul and Avinash Vashistha, The Offshore Nation presents a comprehensive, balanced view of the rapid growth of outsourcing and its expanding role in corporate strategy, providing a roadmap for business leaders and upper-level managers to plan their own strategies. Drawing upon their vast experience as consultants to Fortune 1000, multinational corporations, the authors help you determine what role offshore services should play in your company, how to integrate the strategy into your overall corporate identity, and successfully manage the initiative on an enterprise-wide level. This practical, strategy-packed guide outlines the "big picture" of outsourcing, breaking down its different components and examining its impact on world and local economies and employment shifts. Covering outsourcing in many different countries and a variety of services--from IT, telecom, and customer service to accounting--the authors reveal best practices and step-by-step, proven methods for: Building a sound globalization strategy Identifying the processes that are mature enough to send offshore Choosing the right business model for globalizing IT, back office, and other services Attracting and retaining customers Effectively managing your suppliers Chock-full of valuable insights and tactical advice, The Offshore Nation is the authoritative primer for global outsourcing, helping companies to minimize the risks and maximize their return on investment.
Download or read book Service Worlds written by John Bryson and published by Routledge. This book was released on 2013-04-15 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced and consumed. One of the key drivers of this change is information and communications technology (ICT). It has transformed the role of space and time in patterns of economic development, in the rise of globalization and in the scale and structure of organizations. ICT has therefore accelerated the process of continual change and evolution that is the hallmark of both the capitalist economy and of organizations. Giving a student-friendly account of the diversity of theoretical perspectives, this outstanding book aids understanding the evolving economic geography of advanced capitalist economies. A series of detailed firm and employees' case studies from Europe, North America and the Asia Pacific, are used to inform useful theoretical case studies, which also investigate the significance of increased blurring of the lines between services and manufacturing functions in the production and consumption process.
Book Synopsis Operations Management by : David Barnes
Download or read book Operations Management written by David Barnes and published by Bloomsbury Publishing. This book was released on 2018-01-30 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating contemporary and traditional theories the text covers everything a student needs to understand the reality of operations in the modern world and combines the latest cutting-edge thinking with innovative learning features. Written in a concise and engaging style and based on up-to-date research in the field, the book provides a range of international case studies and examples that help students to apply theoretical knowledge to real-world practice. This is a must-have textbook for students studying operations management modules on undergraduate, postgraduate and MBA programmes. In addition, this is an ideal textbook to accompany modules on operations strategy, production management and services management. Accompanying online resources for this title can be found at bloomsburyonlineresources.com/operations-management. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.
Book Synopsis The American Cities and Technology Reader by : Gerrylynn K. Roberts
Download or read book The American Cities and Technology Reader written by Gerrylynn K. Roberts and published by Psychology Press. This book was released on 1999 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to be used on its own or as a companion volume to the textbook, this book offers in-depth readings on the technological dimensions of US cities from the earliest settlements to the internet communications of the 1990s.
Book Synopsis Encyclopedia of Geography by : Barney Warf
Download or read book Encyclopedia of Geography written by Barney Warf and published by SAGE Publications. This book was released on 2010-09-21 with total page 3543 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simply stated, geography studies the locations of things and the explanations that underlie spatial distributions. Profound forces at work throughout the world have made geographical knowledge increasingly important for understanding numerous human dilemmas and our capacities to address them. With more than 1,200 entries, the Encyclopedia of Geography reflects how the growth of geography has propelled a demand for intermediaries between the abstract language of academia and the ordinary language of everyday life. The six volumes of this encyclopedia encapsulate a diverse array of topics to offer a comprehensive and useful summary of the state of the discipline in the early 21st century. Key Features Gives a concise historical sketch of geography′s long, rich, and fascinating history, including human geography, physical geography, and GIS Provides succinct summaries of trends such as globalization, environmental destruction, new geospatial technologies, and cyberspace Decomposes geography into the six broad subject areas: physical geography; human geography; nature and society; methods, models, and GIS; history of geography; and geographer biographies, geographic organizations, and important social movements Provides hundreds of color illustrations and images that lend depth and realism to the text Includes a special map section Key Themes Physical Geography Human Geography Nature and Society Methods, Models, and GIS People, Organizations, and Movements History of Geography This encyclopedia strategically reflects the enormous diversity of the discipline, the multiple meanings of space itself, and the diverse views of geographers. It brings together the diversity of geographical knowledge, making it an invaluable resource for any academic library.
Download or read book Economy written by Ron Martin and published by Routledge. This book was released on 2017-11-30 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: Economic geographers have always argued that space is key to understanding the economy, that the processes of economic growth and development do not occur uniformly across geographic space, but rather differ in degree and form as between different nations, regions, cities and localities, with major implications for the geographies of wealth and welfare. This was true in the industrial phase of global capitalism, and is no less true in the contemporary era of post-industrial, knowledge-driven global capitalism. Indeed, the marked changes occurring in the structure and operation of the economy, in the sources of wealth creation, in the organisation of the firm, in the nature of work, in the boundaries between market and state, and in the regulation of the socio-economy, have stimulated an unprecedented wave of theoretical, conceptual and empirical enquiry by economic geographers. Even economists, who traditionally have viewed the economy in non-spatial terms, as existing on the head of the proverbial pin, are increasingly recognising the importance of space, place and location to understanding economic growth, technological innovation, competitiveness and globalisation. This collection of previously published work, though containing but a fraction of the huge explosion in research and publication that has occurred over the past two decades, seeks to convey a sense of this exciting phase in the intellectual development of the discipline and its importance in grasping the spatialities of contemporary economic life.
Book Synopsis Asian Economy and Finance: by : Dilip K. Das-Gupta
Download or read book Asian Economy and Finance: written by Dilip K. Das-Gupta and published by Springer Science & Business Media. This book was released on 2006-03-30 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers the newest knowledge related to relevant themes on the Asian economies as well as the latest concepts. In a succinct manner, it deals with the principal normative and positive strands with which one need to be properly familiar in this subject area. The tightly written volume covers a great deal of ground and imparts knowledge on the Asian economy related themes to students, researchers and policy makers alike.
Book Synopsis Asian Economy and Finance: by : Dilip K. Das
Download or read book Asian Economy and Finance: written by Dilip K. Das and published by Springer Science & Business Media. This book was released on 2005-03-25 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Topicality of Asian economy has refused to fade for almost four decades; if anything it has been levitating. The Asian economy has changed markedly since the economic and financial crisis of 1997-1998 and is continuing to evolve. As a scholarly subject matter, Asian economy has not stopped attracting academicians, policy mandarins, decision makers in the arena of business and students of Asian economy. The Asian crisis was a cataclysmic event for the region and brought to the surface several systemic limitations, like those in the financial sector, corporate governance, regulatory oversight, legal framework, and exchange rate management. Managers of Asian economy need to get to the bottom of these acutely problematical systemic issues. Additionally, Asian economies need to change with the demands of time and devise their post-crisis development strategy. Asia’s growth model, that served it so well for four decades, is overdue for renewal so that it can re-strengthen its bonds with the ever-evolving regional and global economic reality. The old growth model is likely to be less relevant and effective in the post-crisis future of the Asian economies. It is sure to run into the wall of diminishing returns. An outstanding feature of Asian Economy and Finance: A Post-Crisis Perspective is that unlike most Asia-related books, it is written in a comprehensive and authoritative manner and covers large areas of Asian macro-economy and finance. The noteworthy areas of focus include global and intra-regional trade and investment, as well as financial and monetary aspects. In-depth discussions have been provided on regional integration through expanding trade, financial flows, regional production networks, financial and monetary co-operation. In taking a contemporary or post-crisis view of the Asian economy, this book offers the newest knowledge related to relevant themes on the Asian economies as well as the latest concepts. In a succinct manner, this book deals with the principal normative and positive strands with which one need to be properly familiar in this subject area. This tightly written volume covers a great deal of ground and imparts knowledge on the Asian economy related themes to students, researchers and policy makers alike. Asian Economy and Finance: A Post-Crisis Perspective is neither overly technical nor model-oriented. It is easy to access for the target readership because of its descriptive analysis style, which stops short of mathematical formulations and econometric modeling. Many students and other readers who have good analytical minds and sound knowledge of economic principles feel lost in mathematical formulations. This writing style makes it accessible to a much larger number of readers.
Book Synopsis Retail and Digital Banking by : John Henderson
Download or read book Retail and Digital Banking written by John Henderson and published by Kogan Page Publishers. This book was released on 2018-10-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played in providing quality, cost-effective services to consumers. This fascinating text then goes on to offer expert thought leadership on the future of retail banking and what this could mean for existing established banks and disruptive new entrants. Retail and Digital Banking offers readers the opportunity to take a step back and consider the evolution of the sector in which they work and the tremendous level of change that has occurred over time for all operational activity. Retail and Digital Banking provides support for the Personal and Private Banking module assessment and features practical case studies from the banking sector. This essential text brings the journey of modern banking to life and considers what the future holds. Online supporting resources include a glossary and updates to regulation.
Book Synopsis The Routledge Handbook of Financial Geography by : Janelle Knox-Hayes
Download or read book The Routledge Handbook of Financial Geography written by Janelle Knox-Hayes and published by Routledge. This book was released on 2020-12-14 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is a comprehensive and up to date work of reference that offers a survey of the state of financial geography. With Brexit, a global recession triggered by the COVID-19 pandemic, as well as new financial technology threatening and promising to revolutionize finance, the map of the financial world is in a state of transformation, with major implications for development. With these developments in the background, this handbook builds on this unprecedented momentum and responds to these epochal challenges, offering a comprehensive guide to financial geography. Financial geography is concerned with the study of money and finance in space and time, and their impacts on economy, society and nature. The book consists of 29 chapters organized in six sections: theoretical perspectives on financial geography, financial assets and markets, investors, intermediation, regulation and governance, and finance, development and the environment. Each chapter provides a balanced overview of current knowledge, identifying issues and discussing relevant debates. Written in an analytical and engaging style by authors based on six continents from a wide range of disciplines, the work also offers reflections on where the research agenda is likely to advance in the future. The book’s key audience will primarily be students and researchers in geography, urban studies, global studies and planning, more or less familiar with financial geography, who seek access to a state-of-the art survey of this area. It will also be useful for students and researchers in other disciplines, such as finance and economics, history, sociology, anthropology, politics, business studies, environmental studies and other social sciences, who seek convenient access to financial geography as a new and relatively unfamiliar area. Finally, it will be a valuable resource for practitioners in the public and private sector, including business consultants and policy-makers, who look for alternative approaches to understanding money and finance.
Book Synopsis Trade, Investment, and Development in the Middle East and North Africa by : Dipak Das Gupta
Download or read book Trade, Investment, and Development in the Middle East and North Africa written by Dipak Das Gupta and published by World Bank Publications. This book was released on 2003-01-01 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a large potential for expanding trade in the Middle East and North Africa region. This work discusses ways forward for trade integration, capturing the diversity of country experiences within the region without losing the generality of principles involved.
