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New Technologies And Reference Services
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Book Synopsis Modern Library Technology and Reference Services by : Samuel T. Huang
Download or read book Modern Library Technology and Reference Services written by Samuel T. Huang and published by Psychology Press. This book was released on 1993 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR
Book Synopsis New Technologies and Reference Services by : Bill Katz
Download or read book New Technologies and Reference Services written by Bill Katz and published by . This book was released on 2000 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis New Technologies and Reference Services by : William A. Katz
Download or read book New Technologies and Reference Services written by William A. Katz and published by Psychology Press. This book was released on 2000 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services shows how to provide needed services using videoconferencing, interactive classrooms, drop-in seminars, and required courses. It also discusses the other implications of new technologies, including developing trends in publishing, copyright issues, collection strategies, and decentralizing library reference services.
Book Synopsis New Technologies and Reference Services by : Linda S Katz
Download or read book New Technologies and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2019-07-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offer your patrons the cutting-edge reference services they demand! In the past, a reference librarian needed to develop a command of a few reference works, master the skills of the reference interview, and interface with library users in person or via telephone. Today's reference librarian is faced with much, much more. New Technologies and Reference Services suggests ways you can tame the information explosion and take advantage of new technologies. This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services offers tested techniques for fostering information literacy in patrons daunted by the high-tech edge of the new library. Even computer-savvy younger students may need help learning specialized searching skills. This practical volume suggests several innovative ways to teach those skills using interactive classrooms, drop-in seminars, and required courses. New Technologies and Reference Services discusses the other implications of new technologies, including: developing trends in publishing, including value-added services and the death of the printed encyclopedia the effects of CD-ROM, electronic publishing, and the Internet on copyright issues videoconferencing at the reference desk collection strategies and budgets in an era of multiple formats decentralizing library reference services information apartheid, the growing gap between the information haves and have-notsThis helpful volume gives practical, tested advice and ideas on the broader issues of information technology. With plentiful Web addresses, New Technologies and Reference Services presents new ideas sure to make your job easier.
Book Synopsis Digital reference services in academic libraries by : Wan Ab Kadir Wan Dollah
Download or read book Digital reference services in academic libraries written by Wan Ab Kadir Wan Dollah and published by The University of Malaya Press. This book was released on 2012 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital Reference Services in Academic Libraries presents the background of DRS, evolution of DRS, the concept of DRS, emerging models of DRS, benefits and limitation of DRS, personalized services, trends and challenges, technological developments, evaluation and guidelines, effectiveness and DRS in academic libraries. The case study examined the existing status of digital reference services (DRS) in four selected public academic libraries in Malaysia. Focused is given on the awareness, usage, users’ perception, users’ satisfaction, library’s performance, and looked at the perceived needs, issues and problems faced by librarians and students. The study is important to determine how academic librarians are exploiting the latest information and communication technologies to improve reference service operations. Recommendations are made on the need for the implementation of synchronous DRS, enhancing the role of DRS, marketing and promotion, staff training, user education programmes and cooperation. The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS. In the process, a conceptual model for the effectiveness of the implementation of DRS in academic libraries in Malaysia is presented. The author also proposes directions for future research in the area of DRS.
Book Synopsis Reference Services and Media by : Linda S Katz
Download or read book Reference Services and Media written by Linda S Katz and published by Routledge. This book was released on 2014-07-16 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative theories and researched solutions on many technology problems and challenges such as formatting and compatibility, training of reference professionals and library users, costs, and information have and have nots. With the year 2000 and beyond upon us, emerging technologies afford tremendous opportunities for reference librarians and for improved and enhanced public access to information. In Reference Services and Media you will learn about planning for staffing, troubleshooting fund-raising, and budget developing to support the use of information technologies. You will also examine the impact new media has on academic libraries, specifically video and movie clips that are transferred over intranets and internets and their opportunities and legal implications. In Reference Services and Media you will also explore: desktop conferencing and web access for reference services versus personalized contact desktop conferencing with personal computers in remote areas for reference service assistance positive and negative aspects of using each technology in reference use instruction creative methods for procuring funding for an electronic information literary instruction classroom providing a digital library for a state library network raising confidence levels of public service librarians in using electronic resources to answer reference questions Reference Services and Media includes case studies, tables, and an annotated bibliography that serves as a librarian's media reference toolkit, making it essential for effective media reference work. An excellent source for the reference librarian, Reference Services and Media will assist you in adopting and incorporating new information technologies for the present and future.
Book Synopsis Emerging Solutions in Reference Services by : John D. Edwards
Download or read book Emerging Solutions in Reference Services written by John D. Edwards and published by Routledge. This book was released on 2013-10-18 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you enhance reference services without adding staff? Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk. Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: handling problem patrons and ensuring security assigning reference responsibilities teaching patrons at the reference desk or on library tours drafting enforceable rules avoiding the unauthorized practice of law charging--or not charging--fees for services cross-training reference personnel Some of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle.
Book Synopsis Finance, Budget, and Management for Reference Services by : Ruth A. Fraley
Download or read book Finance, Budget, and Management for Reference Services written by Ruth A. Fraley and published by Routledge. This book was released on 2019-12-06 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The library budget, a topic of primary importance to the reference librarian, is thoroughly examined in this book, first published in 1988. Experts offer insightful suggestions for reference librarians to understand and take responsibility for budget issues, directly and indirectly. They address the ability to explain the budget - which actually entails explaining the collection, the services, and the process in place for managing the fiscal resources - a necessary skill for any reference librarian faced with looming budget cuts. Providing quality services on a limited budget is also explored. The contributors provide helpful essays on convincing the parent agency to provide adequate support, setting goals and priorities, generating revenue, and more.
Book Synopsis Information Services Today by : Sandra Hirsh
Download or read book Information Services Today written by Sandra Hirsh and published by Rowman & Littlefield. This book was released on 2022-03-08 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book demonstrates the ever-changing landscape of information services today and the need to re-evaluate curriculum, competency training, professional development, and lifelong learning in order to stay abreast of current trends and issues, and more significantly, remain competent to address the changing user needs of the information community.
Book Synopsis Reference Service Policies in ARL Libraries by :
Download or read book Reference Service Policies in ARL Libraries written by and published by Association of Research Libr. This book was released on 1994 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Philosophies of Reference Service by : Celia Hales-Mabry
Download or read book Philosophies of Reference Service written by Celia Hales-Mabry and published by Psychology Press. This book was released on 1997 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important addition to the personal and occupational library of anyone in reference services, this book discusses the origins of reference service, its founding principles, the pleasures and pitfalls of the reference encounter, delivering high-quality service, and much, much more In a clever juxtaposition of the fundamentals of reference service provision with top-notch thinking about the role of the reference librarian and what makes a reference unit effective, Philosophies of Reference Service advocates for continuing familiarity with books in the reference section, recognizing the diversity of service users, and using collegiality in the work environment to boost productivity. It discusses why reference service should move toward instructing people in mediums, not systems, as well as: achieving consistency in reference service through "shared values" the concept of tiered reference services (based on survey research) the little-discussed "art" of reference desk scheduling the importance of knowing your user and making appropriate accommodations partnerships in reference services techniques for conducting reference rovering the advantages of print fostering widely grounded research through reference service why reference librarians share with the corporate world many of the same desired outcomes with regard to service provision Designed to assist readers in defining and developing their own approaches to reference service delivery, Philosophies of Reference Service offers reference librarians insight, practical knowledge, and guidelines for keeping on top of new reference techniques, establishing a partnership between the library and the user population, and maximizing the helpful nature of reference service.
Book Synopsis Business Reference Services and Sources by : Linda S Katz
Download or read book Business Reference Services and Sources written by Linda S Katz and published by Routledge. This book was released on 2013-04-03 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas: Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.
Book Synopsis Opportunities for Reference Services by : Bill Katz
Download or read book Opportunities for Reference Services written by Bill Katz and published by Routledge. This book was released on 2019-12-06 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession. It addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians’ roles so they can assist people in using these systems.
Book Synopsis Library Users and Reference Services by : Linda S Katz
Download or read book Library Users and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work. Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness. The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.
Book Synopsis IM and SMS Reference Services for Libraries by : Amanda Bielskas
Download or read book IM and SMS Reference Services for Libraries written by Amanda Bielskas and published by American Library Association. This book was released on 2012-05-08 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: This manual offers insightful information on the technological aspects of providing an SMS and IM service, as well as how to create a training programme for librarians and how to build an internship programme to expand the service.
Book Synopsis Ethics and Reference Services by : Linda S Katz
Download or read book Ethics and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-18 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this provocative book, librarianship experts discuss the major ethical and legal impications that reference librarians must take into consideration when handling sensitive inquiries and questions dealing with confidential material.
Book Synopsis Implementing Virtual Reference Services by : Beth C. Thomsett-Scott
Download or read book Implementing Virtual Reference Services written by Beth C. Thomsett-Scott and published by American Library Association. This book was released on 2013 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as Google Voice and Chat, and collaborative services such as My Info Quest.
