Netflix Success Decoded The Key Factors That Led To Its Success

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Netflix Success Decoded: The Key Factors That Led To Its Success

Author : The Sapiens Network
Publisher : Hernando Chavez
ISBN 13 :
Total Pages : 38 pages
Book Rating : 4.:/5 (661 download)

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Book Synopsis Netflix Success Decoded: The Key Factors That Led To Its Success by : The Sapiens Network

Download or read book Netflix Success Decoded: The Key Factors That Led To Its Success written by The Sapiens Network and published by Hernando Chavez. This book was released on 2022-05-27 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: NETFLIX SUCCESS DECODED: THE KEY FACTORS THAT LED TO ITS SUCCESS LEARN WHY INNOVATION, DISRUPTION AND USER EXPERIENCE ARE SO IMPORTANT ABOUT THIS BOOK Netflix is a technology company that uses customer satisfaction as its metric of success. In the beginning, Netflix's founders Reed Hastings and Marc Randolph used to spend hours in front of the computer screen looking for new movies. Their dream was to set up a website where customers could rent DVDs from their home and return them in the mail when they were done watching them. This way, people would not have to drive all over town looking for the movie they wanted or just go without watching it because it wasn't available at their local store anymore. Besides, many people were too busy with work or other commitments, so they didn't have time to visit physical stores like Blockbuster Video. Also, renting new DVDs was pricey for some people. CONTENT Introduction: Why Is Netflix So Successful? What Is Netflix? Who Are Netflix Founders? Why Is Netflix A Technology Company? Why Is Netflix Not An Entertainment Company? What Are Netflix’s Company Values? Why Is Netflix The Worldwide Leader In The Number Of Subscribers? How Netflix Started As A Mail-Based Rental Business? How Did Netflix Disrupt Conventional Cable Tv? How Did Netflix Innovate In Digital Streaming? How Does Netflix Use Machine Learning? How Netflix Started Its Own Production Of Original Content? Awards And Nominations Speak For Netflix’s Content Quality? How Netflix Offers Convenience To Its Customers? What Are The Advantages Of Netflix’s Content On-Demand? How Netflix Personalizes Its Customers’ Tastes? What Is The Netflix Recommendation Engine? How Netflix Manages To Offer A Wide Variety Of Content? Why Does Netflix Offer Ad-Free Content? How Netflix Prioritizes Subscribers’ Needs? How Netflix Pioneered Binge-Watching? Why Does The Netflix App Offer An Excellent User Experience? Why Does Netflix Offer Low Prices? How Does Netflix Invest In Smart Software? How Netflix Uses Customer Happiness As Its Metric Of Success? ABOUT THE SAPIENS NETWORK The content in this guide is based on extensive official research and comes from a variety of sources, mostly from books published by experts who have mastered each of the topics presented here and who are backed by internationally recognized careers. Therefore, the reader will be able to acquire a large amount of knowledge from more than one reliable and specialized source. This happens because we rely only on official and endorsed media. In addition, we also collect information from different web pages, courses, biographies, and interviews, so we give the reader a broad overview of their topics of interest. We have not only checked that the sources of knowledge are relevant, but we have also made a very careful selection of the final information that makes up this guide. With great practicality, we have compiled the most useful concepts and put them in a way that are easiest for the reader to learn. Our ultimate goal is to simplify all the ideas that they are fully understandable and so that the reader can enjoy a pleasant, practical, and simple reading. This is why we strive to provide only the key information from each expert. In this guide, the reader will not find redundancies or unnecessary or irrelevant content. Each chapter covers the essential and leaves out everything that could be deemed as extra or that does not add anything new to the selected concepts. Thus, the reader will be able to enjoy a text where they will easily find specialized information that comes exclusively from experts and that has been selected with the greatest effectiveness.

No Rules Rules

Author : Reed Hastings
Publisher : Penguin
ISBN 13 : 1984877879
Total Pages : 371 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis No Rules Rules by : Reed Hastings

Download or read book No Rules Rules written by Reed Hastings and published by Penguin. This book was released on 2020-09-08 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller Shortlisted for the 2020 Financial Times & McKinsey Business Book of the Year Netflix cofounder Reed Hastings reveals for the first time the unorthodox culture behind one of the world's most innovative, imaginative, and successful companies There has never before been a company like Netflix. It has led nothing short of a revolution in the entertainment industries, generating billions of dollars in annual revenue while capturing the imaginations of hundreds of millions of people in over 190 countries. But to reach these great heights, Netflix, which launched in 1998 as an online DVD rental service, has had to reinvent itself over and over again. This type of unprecedented flexibility would have been impossible without the counterintuitive and radical management principles that cofounder Reed Hastings established from the very beginning. Hastings rejected the conventional wisdom under which other companies operate and defied tradition to instead build a culture focused on freedom and responsibility, one that has allowed Netflix to adapt and innovate as the needs of its members and the world have simultaneously transformed. Hastings set new standards, valuing people over process, emphasizing innovation over efficiency, and giving employees context, not controls. At Netflix, there are no vacation or expense policies. At Netflix, adequate performance gets a generous severance, and hard work is irrelevant. At Netflix, you don’t try to please your boss, you give candid feedback instead. At Netflix, employees don’t need approval, and the company pays top of market. When Hastings and his team first devised these unorthodox principles, the implications were unknown and untested. But in just a short period, their methods led to unparalleled speed and boldness, as Netflix quickly became one of the most loved brands in the world. Here for the first time, Hastings and Erin Meyer, bestselling author of The Culture Map and one of the world’s most influential business thinkers, dive deep into the controversial ideologies at the heart of the Netflix psyche, which have generated results that are the envy of the business world. Drawing on hundreds of interviews with current and past Netflix employees from around the globe and never-before-told stories of trial and error from Hastings’s own career, No Rules Rules is the fascinating and untold account of the philosophy behind one of the world’s most innovative, imaginative, and successful companies.

That Will Never Work

Author : Marc Randolph
Publisher : Little, Brown
ISBN 13 : 0316530212
Total Pages : 336 pages
Book Rating : 4.3/5 (165 download)

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Book Synopsis That Will Never Work by : Marc Randolph

Download or read book That Will Never Work written by Marc Randolph and published by Little, Brown. This book was released on 2019-09-17 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Phil Knight's Shoe Dog comes the incredible untold story of how Netflix went from concept to company-all revealed by co-founder and first CEO Marc Randolph. Once upon a time, brick-and-mortar video stores were king. Late fees were ubiquitous, video-streaming unheard was of, and widespread DVD adoption seemed about as imminent as flying cars. Indeed, these were the widely accepted laws of the land in 1997, when Marc Randolph had an idea. It was a simple thought—leveraging the internet to rent movies—and was just one of many more and far worse proposals, like personalized baseball bats and a shampoo delivery service, that Randolph would pitch to his business partner, Reed Hastings, on their commute to work each morning. But Hastings was intrigued, and the pair—with Hastings as the primary investor and Randolph as the CEO—founded a company. Now with over 150 million subscribers, Netflix's triumph feels inevitable, but the twenty first century's most disruptive start up began with few believers and calamity at every turn. From having to pitch his own mother on being an early investor, to the motel conference room that served as a first office, to server crashes on launch day, to the now-infamous meeting when Netflix brass pitched Blockbuster to acquire them, Marc Randolph's transformational journey exemplifies how anyone with grit, gut instincts, and determination can change the world—even with an idea that many think will never work. What emerges, though, isn't just the inside story of one of the world's most iconic companies. Full of counter-intuitive concepts and written in binge-worthy prose, it answers some of our most fundamental questions about taking that leap of faith in business or in life: How do you begin? How do you weather disappointment and failure? How do you deal with success? What even is success? From idea generation to team building to knowing when it's time to let go, That Will Never Work is not only the ultimate follow-your-dreams parable, but also one of the most dramatic and insightful entrepreneurial stories of our time.

Place, Power, Situation, and Spectacle

Author : Stuart C. Aitken
Publisher : Rowman & Littlefield
ISBN 13 : 9780847678266
Total Pages : 284 pages
Book Rating : 4.6/5 (782 download)

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Book Synopsis Place, Power, Situation, and Spectacle by : Stuart C. Aitken

Download or read book Place, Power, Situation, and Spectacle written by Stuart C. Aitken and published by Rowman & Littlefield. This book was released on 1994 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of 11 essays exploring the relationship between film and the politics of social and cultural representation from the perspective of geography. Without attempting to establish a theoretical consensus for the embryonic field, they discuss such places as the Third World, Jerusalem, Highway 66, and British new towns, and such movies as Chariots of Fire, Storm Boy, and Lawrence of Arabia. Annotation copyright by Book News, Inc., Portland, OR

Escaping the Build Trap

Author : Melissa Perri
Publisher : O'Reilly Media
ISBN 13 : 1491973765
Total Pages : 200 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Escaping the Build Trap by : Melissa Perri

Download or read book Escaping the Build Trap written by Melissa Perri and published by O'Reilly Media. This book was released on 2018-11-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: To stay competitive in today’s market, organizations need to adopt a culture of customer-centric practices that focus on outcomes rather than outputs. Companies that live and die by outputs often fall into the "build trap," cranking out features to meet their schedule rather than the customer’s needs. In this book, Melissa Perri explains how laying the foundation for great product management can help companies solve real customer problems while achieving business goals. By understanding how to communicate and collaborate within a company structure, you can create a product culture that benefits both the business and the customer. You’ll learn product management principles that can be applied to any organization, big or small. In five parts, this book explores: Why organizations ship features rather than cultivate the value those features represent How to set up a product organization that scales How product strategy connects a company’s vision and economic outcomes back to the product activities How to identify and pursue the right opportunities for producing value through an iterative product framework How to build a culture focused on successful outcomes over outputs

Why Startups Fail

Author : Tom Eisenmann
Publisher : Currency
ISBN 13 : 0593137027
Total Pages : 370 pages
Book Rating : 4.5/5 (931 download)

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Book Synopsis Why Startups Fail by : Tom Eisenmann

Download or read book Why Startups Fail written by Tom Eisenmann and published by Currency. This book was released on 2021-03-30 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you want your startup to succeed, you need to understand why startups fail. “Whether you’re a first-time founder or looking to bring innovation into a corporate environment, Why Startups Fail is essential reading.”—Eric Ries, founder and CEO, LTSE, and New York Times bestselling author of The Lean Startup and The Startup Way Why do startups fail? That question caught Harvard Business School professor Tom Eisenmann by surprise when he realized he couldn’t answer it. So he launched a multiyear research project to find out. In Why Startups Fail, Eisenmann reveals his findings: six distinct patterns that account for the vast majority of startup failures. • Bad Bedfellows. Startup success is thought to rest largely on the founder’s talents and instincts. But the wrong team, investors, or partners can sink a venture just as quickly. • False Starts. In following the oft-cited advice to “fail fast” and to “launch before you’re ready,” founders risk wasting time and capital on the wrong solutions. • False Promises. Success with early adopters can be misleading and give founders unwarranted confidence to expand. • Speed Traps. Despite the pressure to “get big fast,” hypergrowth can spell disaster for even the most promising ventures. • Help Wanted. Rapidly scaling startups need lots of capital and talent, but they can make mistakes that leave them suddenly in short supply of both. • Cascading Miracles. Silicon Valley exhorts entrepreneurs to dream big. But the bigger the vision, the more things that can go wrong. Drawing on fascinating stories of ventures that failed to fulfill their early promise—from a home-furnishings retailer to a concierge dog-walking service, from a dating app to the inventor of a sophisticated social robot, from a fashion brand to a startup deploying a vast network of charging stations for electric vehicles—Eisenmann offers frameworks for detecting when a venture is vulnerable to these patterns, along with a wealth of strategies and tactics for avoiding them. A must-read for founders at any stage of their entrepreneurial journey, Why Startups Fail is not merely a guide to preventing failure but also a roadmap charting the path to startup success.

Powerful

Author : Patty McCord
Publisher : Tom Rath
ISBN 13 : 1939714117
Total Pages : 159 pages
Book Rating : 4.9/5 (397 download)

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Book Synopsis Powerful by : Patty McCord

Download or read book Powerful written by Patty McCord and published by Tom Rath. This book was released on 2018-01-09 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named by The Washington Post as one of the 11 Leadership Books to Read in 2018 When it comes to recruiting, motivating, and creating great teams, Patty McCord says most companies have it all wrong. McCord helped create the unique and high-performing culture at Netflix, where she was chief talent officer. In her new book, Powerful: Building a Culture of Freedom and Responsibility, she shares what she learned there and elsewhere in Silicon Valley. McCord advocates practicing radical honesty in the workplace, saying good-bye to employees who don’t fit the company’s emerging needs, and motivating with challenging work, not promises, perks, and bonus plans. McCord argues that the old standbys of corporate HR—annual performance reviews, retention plans, employee empowerment and engagement programs—often end up being a colossal waste of time and resources. Her road-tested advice, offered with humor and irreverence, provides readers a different path for creating a culture of high performance and profitability. Powerful will change how you think about work and the way a business should be run.

EMPOWERED

Author : Marty Cagan
Publisher : John Wiley & Sons
ISBN 13 : 1119691257
Total Pages : 435 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis EMPOWERED by : Marty Cagan

Download or read book EMPOWERED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2020-12-03 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they are valuable, usable, feasible and viable. This book is about the idea and reality of "achieving extraordinary results from ordinary people". Empowered is the companion to Inspired. It addresses the other half of the problem of building tech products?how to get the absolute best work from your product teams. However, the book's message applies much more broadly than just to product teams. Inspired was aimed at product managers. Empowered is aimed at all levels of technology-powered organizations: founders and CEO's, leaders of product, technology and design, and the countless product managers, product designers and engineers that comprise the teams. This book will not just inspire companies to empower their employees but will teach them how. This book will help readers achieve the benefits of truly empowered teams"--

Decoding Greatness

Author : Ron Friedman
Publisher : Simon and Schuster
ISBN 13 : 1982135808
Total Pages : 288 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis Decoding Greatness by : Ron Friedman

Download or read book Decoding Greatness written by Ron Friedman and published by Simon and Schuster. This book was released on 2023-01-24 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: National Bestseller For readers of Outliers, Atomic Habits, and Deep Work, comes a game-changing approach to unlocking your greatness, using a secret strategy that’s vaulted business titans and creative geniuses to the top of their profession. We’ve long been taught there are two ways to succeed—either talent or practice. In Decoding Greatness, award-winning social psychologist Ron Friedman illuminates a powerful third path—one that has launched icons in a wide range of fields, from artists, writers, and chefs, to athletes, inventors, and entrepreneurs: reverse engineering. To reverse engineer is to look beyond what is evident on the surface and find a hidden structure. It’s the ability to taste an intoxicating dish and deduce its recipe, to listen to a beautiful song and discern its chord progression, to watch your favorite film and grasp its narrative arc. “Clear, concise, and backed by science” (Daniel Pink, author of When), Decoding Greatness marries “alluring stories and illuminating studies” (Adam Grant, author of Think Again) of top performers—from Agatha Christie to Andy Warhol, Barack Obama, to Serena Williams—with groundbreaking research on pattern recognition and skill acquisition. You’ll learn how to take apart acheivements you admire, pinpoint precisely what makes them work, and apply that knowledge to develop novel ideas and products that are uniquely your own. Bursting with unforgettable stories and actionable strategies, Decoding Greatness is an indispensable guide to learning from the best, upgrading your skills, and sparking breakthrough ideas.

Understanding the New Business Paradigm in Eastern Europe

Author : Robert Kozielski
Publisher : Emerald Group Publishing
ISBN 13 : 178714304X
Total Pages : 207 pages
Book Rating : 4.7/5 (871 download)

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Book Synopsis Understanding the New Business Paradigm in Eastern Europe by : Robert Kozielski

Download or read book Understanding the New Business Paradigm in Eastern Europe written by Robert Kozielski and published by Emerald Group Publishing. This book was released on 2017-02-17 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this publication is to present the universal model of building business success in our hectic times. Kozielski built the idea of “four-leaf clover” based on the experiences of companies competing on both the developed and emerging markets. It seems to be the first publication in which such comparison and confrontation were made.

Elgar Introduction to Theories of Organizational Resilience

Author : Luca Giustiniano
Publisher : Edward Elgar Publishing
ISBN 13 : 178643704X
Total Pages : 192 pages
Book Rating : 4.7/5 (864 download)

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Book Synopsis Elgar Introduction to Theories of Organizational Resilience by : Luca Giustiniano

Download or read book Elgar Introduction to Theories of Organizational Resilience written by Luca Giustiniano and published by Edward Elgar Publishing. This book was released on 2018 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: With organizational environments becoming more unstable, uncertain and equivocal, the concept of resilience has become increasingly significant for management studies. Resilience connotes organizational, team and individual capacities to absorb external shocks and to learn from them, while simultaneously preparing for and responding to external jolts. This book pinpoints the essential aspects of managerial and organizational resilience and offers insights that stimulate critical thinking. As the concept of resilience is essentially made up of contrasting forces, the volume presents some innovative synthetic interpretation that allows a deeper comprehension of the phenomenon and provides managers and policy-makers with a solid basis for taking their decisions.

Social TV

Author : Cory Barker
Publisher : Univ. Press of Mississippi
ISBN 13 : 1496840941
Total Pages : 176 pages
Book Rating : 4.4/5 (968 download)

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Book Synopsis Social TV by : Cory Barker

Download or read book Social TV written by Cory Barker and published by Univ. Press of Mississippi. This book was released on 2022-06-27 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2023 SCMS Media Industries Scholarly Interest Group Outstanding Book Award sponsored by the Center for Entertainment & Media Industries On March 15, 2011, Donald Trump changed television forever. The Comedy Central Roast of Trump was the first major live broadcast to place a hashtag in the corner of the screen to encourage real-time reactions on Twitter, generating more than 25,000 tweets and making the broadcast the most-watched Roast in Comedy Central history. The #trumproast initiative personified the media and tech industries’ utopian vision for a multi-screen and communal live TV experience. In Social TV: Multi-Screen Content and Ephemeral Culture, author Cory Barker reveals how the US television industry promised—but failed to deliver—a social media revolution in the 2010s to combat the imminent threat of on-demand streaming video. Barker examines the rise and fall of Social TV across press coverage, corporate documents, and an array of digital ephemera. He demonstrates that, despite the talk of disruption, the movement merely aimed to exploit social media to reinforce the value of live TV in the modern attention economy. Case studies from broadcast networks to tech start-ups uncover a persistent focus on community that aimed to monetize consumer behavior in a transitionary industry period. To trace these unfulfilled promises and flopped ideas, Barker draws upon a unique mix of personal Social TV experiences and curated archives of material that were intentionally marginalized amid pivots to the next big thing. Yet in placing this now-forgotten material in recent historical context, Social TV shows how the era altered how the industry pursues audiences. Multi-screen campaigns have shifted away from a focus on live TV and toward all-day “content” streams. The legacy of Social TV, then, is the further embedding of media and promotional material onto every screen and into every moment of life.

Streaming and Screen Culture in Asia-Pacific

Author : Michael Samuel
Publisher : Springer Nature
ISBN 13 : 3031093747
Total Pages : 336 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Streaming and Screen Culture in Asia-Pacific by : Michael Samuel

Download or read book Streaming and Screen Culture in Asia-Pacific written by Michael Samuel and published by Springer Nature. This book was released on 2022-10-15 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an interdisciplinary collection exploring the impact of emergent technologies on the production, distribution and reception of media content in the Asia-Pacific region. Exploring case studies from China, Japan, South Korea, India, Thailand and Australia, as well as American co-productions, this collection takes a Cultural Studies approach to the constantly evolving ways of accessing and interacting with visual content. The study of the social and technological impact of online on-demand services is a burgeoning field of investigation, dating back to the early-2010s. This project will be a valuable update to existing conversations, and a cornerstone for future discussions about topics such as online technologies, popular culture, soft power, and social media.

Netflix

Author : Paul Rataul
Publisher :
ISBN 13 : 9781526439871
Total Pages : pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Netflix by : Paul Rataul

Download or read book Netflix written by Paul Rataul and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 90 million members in more than 130 countries, Netflix has proven itself to be a leader in the global Internet TV industry. This case study documents the firm's phenomenal rise from uncertain beginnings in DVD rentals to online streaming and original content. It highlights the role of dynamic capabilities in the company's global success, showing how the firm's strategy evolved over three key eras in its history. During the first era Netflix focused on the establishment of a scalable business model in the form of DVD rentals offered to mainstream segments at a competitive price. It developed novel resources and capabilities in its second era with reliable online streaming and 'big data' algorithms that customized a variety of content to customer preferences. However, it was only with the introduction of "Netflix Originals", that the firm exercised dynamic capabilities. What were the dynamic capabilities underlying the firm's growth? Are the strategic approaches that the firm used in the past sufficient to assure sustainable competitive advantage on a global scale?

The Spark

Author : Greg Orme
Publisher : Pearson UK
ISBN 13 : 1292005319
Total Pages : 223 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis The Spark by : Greg Orme

Download or read book The Spark written by Greg Orme and published by Pearson UK. This book was released on 2014-08-08 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes interviews with Gail Rebuck (CEO of Penguin Random House), Sir John Hegarty (Founder of BBH) and Stuart Murphy (Director of Entertainment Channels atSky) Def: Spark (n) - an elusive moment when a new idea strikes that has the potential to transform the way you do business. Big or small, new ideas are the lifeblood of all successful businesses. They are responsible for higher profits, quicker growth and game-changing innovations. But how do you foster a creative culture, nurture new ideas and manage the people behind the electricity? The Spark answers these questions and more, unravelling the mystique around business creativity and offering 10 practical steps to building an innovative team and becoming an inspiring creative leader.

Ebook: Managerial Economics and Organizational Architecture

Author : Brickley
Publisher : McGraw Hill
ISBN 13 : 0077175301
Total Pages : 836 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis Ebook: Managerial Economics and Organizational Architecture by : Brickley

Download or read book Ebook: Managerial Economics and Organizational Architecture written by Brickley and published by McGraw Hill. This book was released on 2015-05-16 with total page 836 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ebook: Managerial Economics and Organizational Architecture

Decoding the New Consumer Mind

Author : Kit Yarrow
Publisher : John Wiley & Sons
ISBN 13 : 1118859588
Total Pages : 129 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Decoding the New Consumer Mind by : Kit Yarrow

Download or read book Decoding the New Consumer Mind written by Kit Yarrow and published by John Wiley & Sons. This book was released on 2014-03-18 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take a glimpse into the mind of the modern consumer A decade of swift and stunning change has profoundly affected the psychology of how, when, and why we shop and buy. In Decoding the New Consumer Mind, award-winning consumer psychologist Kit Yarrow shares surprising insights about the new motivations and behaviors of shoppers, taking marketers where they need to be today: into the deeply psychological and often unconscious relationships that people have with products, retailers, marketing communications, and brands. Drawing on hundreds of consumer interviews and shop-alongs, Yarrow reveals the trends that define our transformed behavior. For example, when we shop we show greater emotionality, hunting for more intense experiences and seeking relief and distraction online. A profound sense of isolation and individualism shapes the way we express ourselves and connect with brands and retailers. Neurological research even suggests that our brains are rewired, altering what we crave, how we think, and where our attention goes. Decoding the New Consumer Mind provides marketers with practical ways to tap into this new consumer psychology, and Yarrow shows how to combine technology and innovation to enhance brand image; win love and loyalty through authenticity and integrity; put the consumer’s needs and preferences front and center; and deliver the most emotionally intense, yet uncomplicated, experience possible. Armed with Yarrow’s strategies, marketers will be able to connect more effectively with consumers—driving profit and success across the organization.