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Mylab It Without Pearson Etext Instant Access For Skills 2016 With Technology In Action
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Book Synopsis Customer Service by : Elaine K. Harris
Download or read book Customer Service written by Elaine K. Harris and published by Pearson Educacion. This book was released on 2013 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: The market-leader, Customer Service: A Practical Approach, Sixth Edition, goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new Ethics in Action exercises and coverage of the latest trends in the customer service field. Focusing on problem solving, communication strategies and technology, this classic text pinpoints the skills needed to improve and sustain customer satisfaction and business relationships. For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles
Download or read book Educational Research written by L. R. Gay and published by Pearson Education. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Students often fear the educational research course. Don't worry. This book is famous for its lack of jargon, for its clear and concrete explanations, and its light (often funny) tone. As you read the book, you will build skills that you need to read educational research and produce your own. The book will help guide you through each step in creating your own research report. You can compare your work with the example published research articles in every methods chapter. In addition, the new Digital Research Tools for the 21st Century feature introduces novel tools and methods you can use to make the process of doing research easier or more efficient like using speech recognition programs to save time transcribing interviews (Chapter 15), using flip cameras and Skype to collect qualitative data (Chapter 14), and using management programs to organize citations (Chapter 21).
Book Synopsis Management Information Systems by : Kenneth C. Laudon
Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.
Book Synopsis Education for Life and Work by : National Research Council
Download or read book Education for Life and Work written by National Research Council and published by National Academies Press. This book was released on 2013-01-18 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Americans have long recognized that investments in public education contribute to the common good, enhancing national prosperity and supporting stable families, neighborhoods, and communities. Education is even more critical today, in the face of economic, environmental, and social challenges. Today's children can meet future challenges if their schooling and informal learning activities prepare them for adult roles as citizens, employees, managers, parents, volunteers, and entrepreneurs. To achieve their full potential as adults, young people need to develop a range of skills and knowledge that facilitate mastery and application of English, mathematics, and other school subjects. At the same time, business and political leaders are increasingly asking schools to develop skills such as problem solving, critical thinking, communication, collaboration, and self-management - often referred to as "21st century skills." Education for Life and Work: Developing Transferable Knowledge and Skills in the 21st Century describes this important set of key skills that increase deeper learning, college and career readiness, student-centered learning, and higher order thinking. These labels include both cognitive and non-cognitive skills- such as critical thinking, problem solving, collaboration, effective communication, motivation, persistence, and learning to learn. 21st century skills also include creativity, innovation, and ethics that are important to later success and may be developed in formal or informal learning environments. This report also describes how these skills relate to each other and to more traditional academic skills and content in the key disciplines of reading, mathematics, and science. Education for Life and Work: Developing Transferable Knowledge and Skills in the 21st Century summarizes the findings of the research that investigates the importance of such skills to success in education, work, and other areas of adult responsibility and that demonstrates the importance of developing these skills in K-16 education. In this report, features related to learning these skills are identified, which include teacher professional development, curriculum, assessment, after-school and out-of-school programs, and informal learning centers such as exhibits and museums.
Book Synopsis School, Family, and Community Partnerships by : Joyce L. Epstein
Download or read book School, Family, and Community Partnerships written by Joyce L. Epstein and published by Corwin Press. This book was released on 2018-07-19 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strengthen programs of family and community engagement to promote equity and increase student success! When schools, families, and communities collaborate and share responsibility for students′ education, more students succeed in school. Based on 30 years of research and fieldwork, the fourth edition of the bestseller School, Family, and Community Partnerships: Your Handbook for Action, presents tools and guidelines to help develop more effective and more equitable programs of family and community engagement. Written by a team of well-known experts, it provides a theory and framework of six types of involvement for action; up-to-date research on school, family, and community collaboration; and new materials for professional development and on-going technical assistance. Readers also will find: Examples of best practices on the six types of involvement from preschools, and elementary, middle, and high schools Checklists, templates, and evaluations to plan goal-linked partnership programs and assess progress CD-ROM with slides and notes for two presentations: A new awareness session to orient colleagues on the major components of a research-based partnership program, and a full One-Day Team Training Workshop to prepare school teams to develop their partnership programs. As a foundational text, this handbook demonstrates a proven approach to implement and sustain inclusive, goal-linked programs of partnership. It shows how a good partnership program is an essential component of good school organization and school improvement for student success. This book will help every district and all schools strengthen and continually improve their programs of family and community engagement.
Book Synopsis Project Management by : Jeffrey K. Pinto
Download or read book Project Management written by Jeffrey K. Pinto and published by Prentice Hall. This book was released on 2007 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Project Management: Managing Successful Projects.
Author :Peggy Grant Publisher :International Society for Technology in Education ISBN 13 :1564845443 Total Pages :200 pages Book Rating :4.5/5 (648 download)
Book Synopsis Personalized Learning by : Peggy Grant
Download or read book Personalized Learning written by Peggy Grant and published by International Society for Technology in Education. This book was released on 2014-06-21 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Personalized Learning: A Guide for Engaging Students with Technology is designed to help educators make sense of the shifting landscape in modern education. While changes may pose significant challenges, they also offer countless opportunities to engage students in meaningful ways to improve their learning outcomes. Personalized learning is the key to engaging students, as teachers are leading the way toward making learning as relevant, rigorous, and meaningful inside school as outside and what kids do outside school: connecting and sharing online, and engaging in virtual communities of their own Renowned author of the Heck: Where the Bad Kids Go series, Dale Basye, and award winning educator Peggy Grant, provide a go-to tool available to every teacher today—technology as a way to ‘personalize’ the education experience for every student, enabling students to learn at their various paces and in the way most appropriate to their learning styles.
Book Synopsis 21st Century Skills by : Bernie Trilling
Download or read book 21st Century Skills written by Bernie Trilling and published by John Wiley & Sons. This book was released on 2012-02-07 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important resource introduces a framework for 21st Century learning that maps out the skills needed to survive and thrive in a complex and connected world. 21st Century content includes the basic core subjects of reading, writing, and arithmetic-but also emphasizes global awareness, financial/economic literacy, and health issues. The skills fall into three categories: learning and innovations skills; digital literacy skills; and life and career skills. This book is filled with vignettes, international examples, and classroom samples that help illustrate the framework and provide an exciting view of twenty-first century teaching and learning. Explores the three main categories of 21st Century Skills: learning and innovations skills; digital literacy skills; and life and career skills Addresses timely issues such as the rapid advance of technology and increased economic competition Based on a framework developed by the Partnership for 21st Century Skills (P21) The book contains a video with clips of classroom teaching. For more information on the book visit www.21stcenturyskillsbook.com.
Book Synopsis Introductory Statistics 2e by : Barbara Illowsky
Download or read book Introductory Statistics 2e written by Barbara Illowsky and published by . This book was released on 2023-12-13 with total page 2106 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introductory Statistics 2e provides an engaging, practical, and thorough overview of the core concepts and skills taught in most one-semester statistics courses. The text focuses on diverse applications from a variety of fields and societal contexts, including business, healthcare, sciences, sociology, political science, computing, and several others. The material supports students with conceptual narratives, detailed step-by-step examples, and a wealth of illustrations, as well as collaborative exercises, technology integration problems, and statistics labs. The text assumes some knowledge of intermediate algebra, and includes thousands of problems and exercises that offer instructors and students ample opportunity to explore and reinforce useful statistical skills. This is an adaptation of Introductory Statistics 2e by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
Author :Jonathan Bergmann Publisher :International Society for Technology in Education ISBN 13 :1564844684 Total Pages :123 pages Book Rating :4.5/5 (648 download)
Book Synopsis Flip Your Classroom by : Jonathan Bergmann
Download or read book Flip Your Classroom written by Jonathan Bergmann and published by International Society for Technology in Education. This book was released on 2012-06-21 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn what a flipped classroom is and why it works, and get the information you need to flip a classroom. You’ll also learn the flipped mastery model, where students learn at their own pace, furthering opportunities for personalized education. This simple concept is easily replicable in any classroom, doesn’t cost much to implement, and helps foster self-directed learning. Once you flip, you won’t want to go back!
Book Synopsis Edexcel International a Level Biology Lab Book by : Edexcel, Limited
Download or read book Edexcel International a Level Biology Lab Book written by Edexcel, Limited and published by . This book was released on 2018-07-31 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed for the new International A Level specification, these new resources are specifically designed for international students, with a strong focus on progression, recognition and transferable skills, allowing learning in a local context to a global standard. Recognised by universities worldwide and fully comparable to UK reformed GCE A levels. Supports a modular approach, in line with the specification. Appropriate international content puts learning in a real-world context, to a global standard, making it engaging and relevant for all learners. Reviewed by a language specialist to ensure materials are written in a clear and accessible style. The embedded transferable skills, needed for progression to higher education and employment, are signposted so students understand what skills they are developing and therefore go on to use these skills more effectively in the future. Exam practice provides opportunities to assess understanding and progress, so students can make the best progress they can.
Author :Mary Ellen Guffey Publisher :South Western Educational Publishing ISBN 13 :9780324233643 Total Pages :0 pages Book Rating :4.2/5 (336 download)
Book Synopsis Essentials of Business Communication by : Mary Ellen Guffey
Download or read book Essentials of Business Communication written by Mary Ellen Guffey and published by South Western Educational Publishing. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including oral communication, electronic forms of communication, diversity and ethics.
Book Synopsis Practical Research by : Paul D. Leedy
Download or read book Practical Research written by Paul D. Leedy and published by . This book was released on 2013-07-30 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: For undergraduate or graduate courses that include planning, conducting, and evaluating research. A do-it-yourself, understand-it-yourself manual designed to help students understand the fundamental structure of research and the methodical process that leads to valid, reliable results. Written in uncommonly engaging and elegant prose, this text guides the reader, step-by-step, from the selection of a problem, through the process of conducting authentic research, to the preparation of a completed report, with practical suggestions based on a solid theoretical framework and sound pedagogy. Suitable as the core text in any introductory research course or even for self-instruction, this text will show students two things: 1) that quality research demands planning and design; and, 2) how their own research projects can be executed effectively and professionally.
Book Synopsis Davis Advantage for Pathophysiology by : Theresa Capriotti
Download or read book Davis Advantage for Pathophysiology written by Theresa Capriotti and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Preceded by Pathophysiology / Theresa Capriotti, Joan Parker Frizzell. 2016.
Book Synopsis Skills for Success with Microsoft O by : Margo Adkins
Download or read book Skills for Success with Microsoft O written by Margo Adkins and published by Pearson. This book was released on 2019-01-18 with total page 992 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Microsoft(R) Office applications. Designed for a new generation of learners Trusted for over 15 years, Skills for Success with Microsoft Office 365, 2019 Edition, Introductory , teaches students software the way they prefer to learn it -- by seeing and doing, rather than reading blocks of text. Each skill is presented in a highly visual two-page spread with step-by-step instructions so students can easily follow along. Real-world projects build critical thinking, problem-solving, and collaborative skills, while meeting MOS objectives. The 2019 edition includes new Skills 1-10 Instructional Grader projects requiring students to read the book and complete projects in tandem. It also has a wealth of new Mac OS(R) tips and best practices to ensure all students can learn and apply the skills effectively. Also available with MyLab IT By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. MyLab IT 2019 delivers trusted content and resources through an expansive course materials library, including new easy-to-use Prebuilt Learning Modules that promote student success. Through an authentic learning experience, students become sharp critical thinkers and proficient in Microsoft Office, developing essential skills employers seek. Note: You are purchasing a standalone product; MyLab IT does not come packaged with this content. Students, if interested in purchasing this title with MyLab IT, ask your instructor to confirm the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyLab IT, search for: 0135768918 / 9780135768914 Skills for Success with Office 2019 Introductory, 1/e + MyLab IT w/ Pearson eText, 1/e Package consists of: 013536647X / 9780135366479 Skills for Success with Microsoft Office 2019 Introductory, 1/e 0135366585 / 9780135366585 MyLab IT with Pearson eText -- Access Card -- for Skills for Success with Office 365, 2019 Edition, 1/e
Book Synopsis Making Reading Relevant by : Teri Quick
Download or read book Making Reading Relevant written by Teri Quick and published by . This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Introductory Reading, Intermediate Reading, and Developmental Reading. A flexible reading text that helps you become better, more efficient readers by applying skills to real sources Now in its 4th Edition, Making Reading Relevant is a brief, intermediate-level reading text that manages to address all of the topics and issues needed to conduct productive and meaningful courses in developmental reading. The authors designed Making Reading Relevant to be flexible: it may be used as the primary textbook for a course, or as a reference tool to supplement the use of outside reading materials and primary sources. Overall, the authors stress the application of reading strategies, using primary reading sources as the basis of the content, so that you learn to become a better, more efficient reader-not by just reading about how to read, but by applying skills to reading real sources. The 4th Edition includes chapter updates, along with new examples, readings, and updated vocabulary resources. Also available with MyLab Reading MyLab(TM) Reading is an online homework, tutorial, and assessment program designed to engage students and improve results. In an ideal world, an instructor would work with each student to help improve writing skills with consistent challenges and rewards. Without that luxury, MyLab Reading offers a way to keep students focused and accelerate their progress using comprehensive pre-assignments and a powerful, adaptive study plan. NOTE: You are purchasing a standalone product; MyLab Reading does not come packaged with this content. If you would like to purchase both the physical text and MyLab Reading, search for: 0134308530 / 9780134308531 Making Reading Relevant: The Art of Connecting Plus MyLab Reading with eText -- Access Card Package, 4/e Package consists of: 0133995011 / 9780133995015 MyLab Reading with eText -- Access Card 0134179218 / 9780134179216 Making Reading Relevant: The Art of Connecting, 4/e MyLab Reading should only be purchased when required by an instructor.
Book Synopsis Social Science Research by : Anol Bhattacherjee
Download or read book Social Science Research written by Anol Bhattacherjee and published by CreateSpace. This book was released on 2012-04-01 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to introduce doctoral and graduate students to the process of conducting scientific research in the social sciences, business, education, public health, and related disciplines. It is a one-stop, comprehensive, and compact source for foundational concepts in behavioral research, and can serve as a stand-alone text or as a supplement to research readings in any doctoral seminar or research methods class. This book is currently used as a research text at universities on six continents and will shortly be available in nine different languages.
