Modelo Efqm De Excelencia

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Boosting the Knowledge Economy

Author : Francisco Javier Calzada-Prado
Publisher : Chandos Publishing
ISBN 13 : 1780634536
Total Pages : 233 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Boosting the Knowledge Economy by : Francisco Javier Calzada-Prado

Download or read book Boosting the Knowledge Economy written by Francisco Javier Calzada-Prado and published by Chandos Publishing. This book was released on 2022-05-20 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a comprehensive, international and up-to-date review of the key contributions of information services to the Knowledge Economy. Chapters contributed by experts in different areas of LIS focus on the crucial roles libraries, archives and museums are playing in their home institutions -private, public, non-profit-, as much as their impact on the economy and society as a whole. Boosting the Knowledge Economy: Key Contributions from Information Services in Educational, Cultural, and Corporate Environments has a particular interest in learning services, exploring principles and strategies for their implementation - from marketing strategy to analytics -, and covers implications for the LIS profession. - Provides new insights into the value of information services in the context of the Knowledge Economy - Presents an overview and analysis of cutting-edge practices in information services, with a particular focus on learning services and their particular contribution to LAMs' (Libraries, Archives, and Museums) brand awareness and to social capital building - Introduces a collaborative reflection on the role of information professionals at challenging times, with implications for the design of educational programs in the informationfield

Action-Based Quality Management

Author : Marta Peris-Ortiz
Publisher : Springer
ISBN 13 : 3319064533
Total Pages : 197 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Action-Based Quality Management by : Marta Peris-Ortiz

Download or read book Action-Based Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2014-06-13 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.

Soft Computing in Management and Business Economics

Author : Anna M. Gil-Lafuente
Publisher : Springer
ISBN 13 : 3642304575
Total Pages : 463 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Soft Computing in Management and Business Economics by : Anna M. Gil-Lafuente

Download or read book Soft Computing in Management and Business Economics written by Anna M. Gil-Lafuente and published by Springer. This book was released on 2012-06-23 with total page 463 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a collection of selected papers presented at the Annual Meeting of the European Academy of Management and Business Economics (AEDEM), held at the Faculty of Economics and Business of the University of Barcelona, 05 – 07 June, 2012. This edition of the conference has been presented with the slogan “Creating new opportunities in an uncertain environment”. There are different ways for assessing uncertainty in management but this book mainly focused on soft computing theories and their role in assessing uncertainty in a complex world. The present book gives a comprehensive overview of general management topics and discusses some of the most recent developments in all the areas of business and management including management, marketing, business statistics, innovation and technology, finance, sports and tourism. This book might be of great interest for anyone working in the area of management and business economics and might be especially useful for scientists and graduate students doing research in these fields.

Author :
Publisher : Religacion Press
ISBN 13 :
Total Pages : 146 pages
Book Rating : 4./5 ( download)

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Book Synopsis by :

Download or read book written by and published by Religacion Press. This book was released on with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Management for Competitive Advantage in Global Markets

Author : Saiz-Álvarez, José Manuel
Publisher : IGI Global
ISBN 13 : 1799850374
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management for Competitive Advantage in Global Markets by : Saiz-Álvarez, José Manuel

Download or read book Quality Management for Competitive Advantage in Global Markets written by Saiz-Álvarez, José Manuel and published by IGI Global. This book was released on 2020-09-04 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.

Innovación y mejora continua según el modelo EFQM de excelencia

Author : Joaquín Membrado Martínez
Publisher : Ediciones Díaz de Santos
ISBN 13 : 9788479785307
Total Pages : 300 pages
Book Rating : 4.7/5 (853 download)

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Book Synopsis Innovación y mejora continua según el modelo EFQM de excelencia by : Joaquín Membrado Martínez

Download or read book Innovación y mejora continua según el modelo EFQM de excelencia written by Joaquín Membrado Martínez and published by Ediciones Díaz de Santos. This book was released on 2002-10-02 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: El modelo EFQM de Excelencia, como conjunto de criterios que recogen buenas prácticas de gestión de organizaciones excelentes, se ha convertido desde su aparición en 1991, en un referente utilizado cada vez por más empresas y organizaciones europeas que tratan de mejorar su gestión para mejorar sus resultados, y en definitiva elevar sus niveles de competitividad. Este libro pretende mostrar el Modelo EFQM de Excelencia, más que como una herramienta mágica 'per se', como un sistema coherente de prácticas que, correctamente utilizado, permite a las empresas y organizaciones estructurar y sistematizar la innovación y la mejora continua como elemento fundamental de su gestión. El texto recoge, a partir de la estructura del Modelo, la interpretación libre del autor, así como numerosos ejemplos prácticos de organizaciones líderes que tienen asumida la mejora continua y la innovación para aumentar su competitividad. INDICE: Planteamiento estratégico de la calidad total. Evolución del término/concepto de la calidad total. Los grandes modelos de Excelencia. El modelo Deming. El modelo de Excelencia de los Estados Unidos 'Malcolm Baldrige'. El modelo Iberoamericano de Excelencia en la Gestión. El Modelo EFQM de Excelencia. Liderazgo. Política y estrategia. Personas. Alianzas y recursos. Procesos. Resultados en los clientes. Resultados en las personas. Resultados en la sociedad. Resultados clave. Autoevaluación y planificación. Proceso de puntuación y consenso. El Modelo EFQM de Excelencia versión pequeñas y medianas empresas (PYMES). El Modelo EFQM de Excelencia para el sector público y organizaciones del voluntariado. ISO 9001: 2000 y Modelo EFQM de Excelencia. Casos prácticos del Modelo Europeo.

Business Process Management (BPM)

Author : Bernhard Hitpass
Publisher : Bernhard Hitpass
ISBN 13 : 9563538145
Total Pages : 325 pages
Book Rating : 4.5/5 (635 download)

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Book Synopsis Business Process Management (BPM) by : Bernhard Hitpass

Download or read book Business Process Management (BPM) written by Bernhard Hitpass and published by Bernhard Hitpass. This book was released on 2014-07-07 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, an organization is expected to be not only effective and efficient, as it was formerly. Now, in addition, it should be able to adapt to the frequent changes driven by globalization, let us say, be agile. This business agility has become more important in these times of globalization. The organization that best respond to the fast-changing market, which is becoming increasingly frequent, will have better competitive advantages than those that fail to sustain the pace imposed by globalization. What are the tools that organizations are using to better achieving agility, effectiveness, and efficiency? The answer is more control and efficiency with the ability to manage change in their business processes, because these can create value for customers. BPM is an integrative discipline that comprises management disciplines and techniques. It involves the business layers and technology, including also management through processes, as an integrated whole. The structure of this book consists of two parts. «Part I, Fundamentals of BPM» describe the state of the art of the major BPM theoretical concepts. «Part II, Implementation for BPM» is dedicated to presenting the concepts of implementation, developed largely by the author. This second part considers the technological support in each of the BPM layers. The author shows how to implement the core principles of the discipline, which differs itself from traditional management. This book is for all professionals, whether they perform in the public, private or non-profits sectors who require or want to learn more about this process management discipline. It is also for students and academics of the industrial and computer sciences, and to all the business and administration Schools.

Systemic Knowledge-Based Assessment of Higher Education Programs

Author : Espinosa, Edgar Oliver Cardoso
Publisher : IGI Global
ISBN 13 : 1522504583
Total Pages : 289 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Systemic Knowledge-Based Assessment of Higher Education Programs by : Espinosa, Edgar Oliver Cardoso

Download or read book Systemic Knowledge-Based Assessment of Higher Education Programs written by Espinosa, Edgar Oliver Cardoso and published by IGI Global. This book was released on 2016-05-31 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: The true success of a nation can be measured by its ability to create, disseminate, and utilize knowledge through education. A quality education instills in students the capability to add value to the economy through his or her skills, to participate in society, and to improve the overall wellness of his or her community. Systemic Knowledge-Based Assessment of Higher Education Programs offers theoretical and pedagogical research concerning the management of educational systems on both the national and international scale. Exploring the most effective ways to utilize intellectual capital, this publication implores educators to ensure that their students hone the skills necessary to interact in the globalized economy, using all of the information available to them. This book is a versatile asset for educators, administrators, government agencies, and students of education.

Liderazgo, empresa y deporte

Author : Juan Carlos Cubeiro
Publisher : Editorial Almuzara
ISBN 13 : 8483561778
Total Pages : 185 pages
Book Rating : 4.4/5 (835 download)

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Book Synopsis Liderazgo, empresa y deporte by : Juan Carlos Cubeiro

Download or read book Liderazgo, empresa y deporte written by Juan Carlos Cubeiro and published by Editorial Almuzara. This book was released on 2008-05 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: ¿Qué tienen en común el seleccionador nacional de baloncesto y el director general de Inditex? Aunque a simple vista pudiera parecer que más bien poco, un análisis más profundo revela multitud de paralelismos entre los que, quizá, el más significativo sea que ambos dirigen equipos ejerciendo (y gestionando) el liderazgo con el objetivo de alcanzar la excelencia (se refleje ésta en una cuenta de resultados o en un campeonato olímpico). Partiendo de las similitudes (y también de las diferencias) entre el ámbito del deporte de alta competición y el mundo de la alta gestión, Juan Carlos Cubeiro y Leonor Gallardo desarrollan un estudio conciso y ameno, repleto de referencias a casos reales y cercanos de deportistas de éxito (Fernando Alonso, Rafa Nadal, el Sevilla C.F., etc.) y de empresas y empresarios igualmente reconocidos (Microsoft, Inditex...) de los que extraen valiosas lecciones que se pueden aplicar en nuestro día a día en la búsqueda de esa excelencia. Descriptivo y formativo, Liderazgo, empresa y deporte, puede leerse desde el punto de vista del deportista o del gestor pues ofrece claves esenciales que permitirán tanto a uno como a otro alcanzar el oro en la gestión y obtener dividendos tangibles en el deporte.

Human Systems Engineering and Design II

Author : Tareq Ahram
Publisher : Springer
ISBN 13 : 3030279286
Total Pages : 1110 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Human Systems Engineering and Design II by : Tareq Ahram

Download or read book Human Systems Engineering and Design II written by Tareq Ahram and published by Springer. This book was released on 2019-08-13 with total page 1110 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on novel design and systems engineering approaches, including theories and best practices, for promoting a better integration of people and engineering systems. It covers a range of hot topics related to: development of human-centered systems; interface design and human-computer interaction; usability and user experience; emergent properties of human behavior; innovative materials in manufacturing, biomechanics, and sports medicine, safety engineering and systems complexity business analytics, design and technology and many more. The book, which gathers selected papers presented at the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications (IHSED 2019), held on September 16-18, 2019, at Universität der Bundeswehr München, Munich, Germany, provides researchers, practitioners and program managers with a snapshot of the state-of-the-art and current challenges in the field of human systems engineering and design.

Entrepreneurship for competitiveness in Mexico Creating and developing small and medium businesses

Author : Blanca Lidia Marquez Miramontes
Publisher : Lulu.com
ISBN 13 : 1365577406
Total Pages : 346 pages
Book Rating : 4.3/5 (655 download)

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Book Synopsis Entrepreneurship for competitiveness in Mexico Creating and developing small and medium businesses by : Blanca Lidia Marquez Miramontes

Download or read book Entrepreneurship for competitiveness in Mexico Creating and developing small and medium businesses written by Blanca Lidia Marquez Miramontes and published by Lulu.com. This book was released on 2016-12-08 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Researches are becoming increasingly interested in studying the different dimensions and effects of entrepreneurship. This book seeks to explain the entrepreneurial attitudes of individuals, the determinants of entrepreneurship and its economic and social consequences.

Wine and Tourism

Author : Marta Peris-Ortiz
Publisher : Springer
ISBN 13 : 3319188577
Total Pages : 280 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Wine and Tourism by : Marta Peris-Ortiz

Download or read book Wine and Tourism written by Marta Peris-Ortiz and published by Springer. This book was released on 2015-12-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book is to show how wine tourism can be used as a model for sustainable economic development, driving economic growth and social development in some locations. It will explore the interaction between tourism and viticulture in wine tourism destinations, while also explaining some of the repercussions of these activities. This book covers various topics including regional development, environmental management, sustainable viticulture, quality management in wineries and wine tourism routes among others. Wine tourism, which combines two important yet distinct economic activities (i.e., tourism and viticulture), has recently emerged as a new tourism product driven by tourists’ search for new experiences and wineries’ need to diversify their businesses and seek new revenue streams to boost sales. This new form of tourism, which typically takes place in rural areas and which combines wine production with tourist activities, is becoming important for such regions by providing a complementary income source. It provides a model for sustainable economic development for these regions, which for various reasons may otherwise struggle to develop. Featuring cases and business implications from various locations, this book provides an important source of knowledge—both theoretical and practical—suitable to academics, scholars, researchers, and practitioners in the tourism sector and the wine industry.

Quality Assurance and Management

Author : Mehmet Savsar
Publisher : BoD – Books on Demand
ISBN 13 : 9535103784
Total Pages : 440 pages
Book Rating : 4.5/5 (351 download)

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Book Synopsis Quality Assurance and Management by : Mehmet Savsar

Download or read book Quality Assurance and Management written by Mehmet Savsar and published by BoD – Books on Demand. This book was released on 2012-03-23 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this book is to present new concepts, state-of-the-art techniques and advances in quality related research. Novel ideas and current developments in the field of quality assurance and related topics are presented in different chapters, which are organized according to application areas. Initial chapters present basic ideas and historical perspectives on quality, while subsequent chapters present quality assurance applications in education, healthcare, medicine, software development, service industry, and other technical areas. This book is a valuable contribution to the literature in the field of quality assurance and quality management. The primary target audience for the book includes students, researchers, quality engineers, production and process managers, and professionals who are interested in quality assurance and related areas.

Achieving Competitive Advantage through Quality Management

Author : Marta Peris-Ortiz
Publisher : Springer
ISBN 13 : 3319172514
Total Pages : 312 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Achieving Competitive Advantage through Quality Management by : Marta Peris-Ortiz

Download or read book Achieving Competitive Advantage through Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2015-06-26 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today’s challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Sustaining Higher Education Through Resource Allocation, Learning Design Models, and Academic Development

Author : Makua, Manyane
Publisher : IGI Global
ISBN 13 : 1668470608
Total Pages : 351 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Sustaining Higher Education Through Resource Allocation, Learning Design Models, and Academic Development by : Makua, Manyane

Download or read book Sustaining Higher Education Through Resource Allocation, Learning Design Models, and Academic Development written by Makua, Manyane and published by IGI Global. This book was released on 2023-07-24 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conversations, debates, and policies toward higher education remain in an uncritical mode of normality on issues such as inclusion, exclusion, and equity. In addition, the onset of the COVID-19 pandemic has starkly highlighted the fragility of the higher education system and has raised salient questions related to inclusivity and quality in all aspects. Sustaining Higher Education Through Resource Allocation, Learning Design Models, and Academic Development fills a gap in the existing literature by introducing current practices and procedures in the face of the new normal as they affect the higher education sector. The book also addresses the various issues of current interest in the higher education sector relative to teaching and learning, student support, staff development, curriculum development, educational technologies, learning design models, and resource allocation. Covering key topics such as student engagement, assessment practices, and academic development, this premier reference source is ideal for administrators, researchers, scholars, academicians, practitioners, instructors, and students.

Handbook of Research on International Business and Models for Global Purpose-Driven Companies

Author : Perez-Uribe, Rafael Ignacio
Publisher : IGI Global
ISBN 13 : 1799849104
Total Pages : 589 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on International Business and Models for Global Purpose-Driven Companies by : Perez-Uribe, Rafael Ignacio

Download or read book Handbook of Research on International Business and Models for Global Purpose-Driven Companies written by Perez-Uribe, Rafael Ignacio and published by IGI Global. This book was released on 2020-11-20 with total page 589 pages. Available in PDF, EPUB and Kindle. Book excerpt: International businesses struggle to be competitive and influential at the global market level. With the new ideas in the management and leadership disciplines, hard skills are losing or are believed to be losing their strategic relevance while soft skills are praised and highly sought after. The Handbook of Research on International Business and Models for Global Purpose-Driven Companies, a pivotal reference source, provides vital research on international business management strategies and applications within internal organizations that allow companies to strategically position themselves for increased success in the global economy. While highlighting topics such as organizational culture, internal communication, and generational workforce, this publication explores leadership disciplines as well as the methods of handling multicultural organizations. This book is ideally designed for entrepreneurs, executives, managers, business professionals, human resource officials, researchers, academicians, and students.

Improving Air Safety through Organizational Learning

Author : Jose Sanchez-Alarcos Ballesteros
Publisher : Routledge
ISBN 13 : 1317118243
Total Pages : 189 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Improving Air Safety through Organizational Learning by : Jose Sanchez-Alarcos Ballesteros

Download or read book Improving Air Safety through Organizational Learning written by Jose Sanchez-Alarcos Ballesteros and published by Routledge. This book was released on 2016-05-13 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: The key theme of this book is organizational learning and its consequences for the field of aviation safety. Air safety rates have been improving for a long time, demonstrating the effects of a good learning model at work. However, the pace of improvement has almost come to a standstill. Why is this? Many safety improvements have been embodied in technology. New devices and procedures appear almost daily, yet the rate of air safety improvement has dragged in recent years. Improving Air Safety through Organizational Learning explains this situation as being the consequence of a development model supported chiefly by information technology being introduced as an alternative to human operators. This is not a book about the convenience of including or not including IT in aviation, but an open discussion about the adequacy and risks of some practices in the field. Two different but complementary issues emerge. Firstly, a real improvement in air safety requires a different approach, since the present one seems now to be exhausted. Secondly, the current approach has powerful economic roots, and any new approach must deal with this fact, improving safety rates without becoming financially damaging. Consequently the book is divided into two parts. Part one deals with the issue of the present learning model organizing the conclusions around accident reports that show themselves the existence of a problem: the present use of technology makes the system better at doing things already known, while at the same time it makes the whole system worse at dealing with unplanned situations. Part two suggests a new development model, one that makes strong use of technology but at the same time questions every step: what knowledge will disappear from the system and what is the potential effect of that loss?