Measuring Service Contract Performance

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Measuring Service Contract Performance

Author : Andrew P. Hunter
Publisher : Rowman & Littlefield
ISBN 13 : 1538140268
Total Pages : 72 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Measuring Service Contract Performance by : Andrew P. Hunter

Download or read book Measuring Service Contract Performance written by Andrew P. Hunter and published by Rowman & Littlefield. This book was released on 2021-04-15 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Researching and manufacturing fighters, ships, and tanks are only part of the picture for defense contracts. Contracting for services accounts for over 41 percent of DoD contract obligations in 2018. Services include maintaining equipment, moving people and things, creating software, providing server space, and construction. Service contracting is challenging as services can be difficult to define and measure. But services are increasingly central to the U.S. economy. The Department of Defense seeks to attract new firms that will increase its speed and agility—many of these firms are service providers, e.g., data analytics or cloud computing. CSIS looked at a million contracts to evaluate how three factors influence performance: 1.service complexity 2.contract-management capacity 3.vendor’s history working with a DoD contracting office The existing data fails to explain large differences in contract office performance. More DoD transparency about contracting office capacity could help make a case for further investments. The report also found that when vendors and contracting offices have a longer history, they tend to have better results. That means DoD needs to think not only about recruiting new partners, but also about helping them succeed.

Contracts, Performance Measurements, and Accountability in the Public Sector

Author : Gavin Drewry
Publisher : IOS Press
ISBN 13 : 9781586034962
Total Pages : 200 pages
Book Rating : 4.0/5 (349 download)

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Book Synopsis Contracts, Performance Measurements, and Accountability in the Public Sector by : Gavin Drewry

Download or read book Contracts, Performance Measurements, and Accountability in the Public Sector written by Gavin Drewry and published by IOS Press. This book was released on 2005 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.

Measuring Performance and Benchmarking Project Management at the Department of Energy

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309181763
Total Pages : 52 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Measuring Performance and Benchmarking Project Management at the Department of Energy by : National Research Council

Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.

Measuring Value and Risk in Services Contracts

Author : United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform
Publisher :
ISBN 13 :
Total Pages : 104 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Measuring Value and Risk in Services Contracts by : United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform

Download or read book Measuring Value and Risk in Services Contracts written by United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform and published by . This book was released on 2010 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Immigration services better contracting practices needed at call centers : report to congressional requesters.

Author :
Publisher : DIANE Publishing
ISBN 13 : 1428931244
Total Pages : 42 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Immigration services better contracting practices needed at call centers : report to congressional requesters. by :

Download or read book Immigration services better contracting practices needed at call centers : report to congressional requesters. written by and published by DIANE Publishing. This book was released on with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Management, Measurement & Verification of Performance Contracting

Author : James P. Waltz
Publisher : The Fairmont Press, Inc.
ISBN 13 : 0881734519
Total Pages : 347 pages
Book Rating : 4.8/5 (817 download)

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Book Synopsis Management, Measurement & Verification of Performance Contracting by : James P. Waltz

Download or read book Management, Measurement & Verification of Performance Contracting written by James P. Waltz and published by The Fairmont Press, Inc.. This book was released on 2003 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation. Written by a leading expert in the field of measurement and verification, this book provides a truly authoritative resource on the skill and art of managing and monitoring performance contracted energy projects. Following a brief review of the fundamental concepts of performance contracting, the author guides the reader through every aspect of actually implementing a successful performance contract. You'll find out what can lead a project to go wrong, as well as how to monitor and verify a project's true performance all along the way. Numerous case studies and specific project examples are used to clearly illustrate the concepts presented. Comprehensive in scope, and drawn from the author's years of practical experience in the field, this book is essential reading for anyone who is either already involved with or considering use of performance contracting.

Today's Logistics

Author :
Publisher : DIANE Publishing
ISBN 13 : 142899369X
Total Pages : 162 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Today's Logistics by :

Download or read book Today's Logistics written by and published by DIANE Publishing. This book was released on with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Guide for Writing and Administering Performance Statements of Work for Service Contracts

Author :
Publisher :
ISBN 13 :
Total Pages : 102 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis A Guide for Writing and Administering Performance Statements of Work for Service Contracts by :

Download or read book A Guide for Writing and Administering Performance Statements of Work for Service Contracts written by and published by . This book was released on 1980 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Treasury, Postal Service, and general government appropriations for fiscal year 2003

Author : United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations
Publisher :
ISBN 13 :
Total Pages : 1468 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Treasury, Postal Service, and general government appropriations for fiscal year 2003 by : United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations

Download or read book Treasury, Postal Service, and general government appropriations for fiscal year 2003 written by United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations and published by . This book was released on 2002 with total page 1468 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reform by Numbers

Author : Thomas Cantens
Publisher : World Bank Publications
ISBN 13 : 0821397133
Total Pages : 175 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Reform by Numbers by : Thomas Cantens

Download or read book Reform by Numbers written by Thomas Cantens and published by World Bank Publications. This book was released on 2012-11-13 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book was written in the context of new and innovative policies for customs and tax administration reform. Eight chapters describe how measurement and various quantification techniques may be used to fight against corruption, improve cross-border celerity, boost revenue collection, and optimize the use of public resources. More than presenting “best practices” and due to the association of academics and practitioners, the case studies explore the conditions under which measurement has been introduced and the effects on the administrative structure, and its relations with the political authority and the users. By analyzing the introduction of measurement to counter corruption and improve revenue collection in Cameroon, two chapters describe to which extent the professional culture has changed and what effects have been noted or not on the public accountability of fiscal administrations. Two other chapters present experiments of uses of quantification to develop risk analysis in Cameroon and Senegal. By using mirror analysis on the one hand and data mining on the other hand, these two examples highlight the importance of automated customs clearance systems which collect daily extensive data on users, commodities flows and officials. One chapter develops the idea of measuring smuggling to improve the use of human and material resources in Algeria and nurture the questioning on the adaptation of a legal framework to the social context of populations living near borders. Finally, two examples of measurement policies, in France and in South Korea, enlighten the diversity of measurement, the specificities of developing countries and the convergences between developing and developed countries on common stakes such as trade facilitation and better use of public funds.

Site Reliability Engineering

Author : Niall Richard Murphy
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Procurement Playbook

Author : David McKevitt
Publisher : Paragon Publishing
ISBN 13 :
Total Pages : 151 pages
Book Rating : 4./5 ( download)

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Book Synopsis Procurement Playbook by : David McKevitt

Download or read book Procurement Playbook written by David McKevitt and published by Paragon Publishing. This book was released on with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perhaps the greatest frustration of procurement students and faculty is the lack of a codified procurement body of knowledge (PBoK). At the same time, the demand for relevant procurement skills has never been greater. The Procurement Playbook consists of ten chapters of essential procurement knowledge and skills. Written by an award-winning panel of experts, consultants and academics, the Playbook distils essential procurement knowledge using a structured pedagogical framework. Organisations are at various stages of their development towards procurement excellence. Existing texts on the market tend to convey procurement through a manufacturing lens or position private and public procurement as separate disciplines. The Playbook helps practitioners organise their thoughts and speak with clarity and confidence about the art and science of procurement. The text is an ideal companion for middle-level executives seeking to acquire procurement skills and provides a blueprint for training and training specialists who design procurement courses. § Achieves a balance between theory and a practical, skill-based approach to the procurement discipline. § Each chapter contains a glossary of terms, key questions and learning objectives. § Ideal for executives looking to acquire procurement skills, the Playbook is interspersed with short cases, research insights and debate points. § Provides a blueprint for training and education specialists looking to design procurement courses. Chapter overview: § Introduction § Perspectives of procurement § Identifying needs and writing specifications § Supplier screening and selection § Market analysis § Supply cost and prices § Outsourcing § Procurement value § Spend analysis § Supplier Performance Management

Requirements Engineering for Service and Cloud Computing

Author : Muthu Ramachandran
Publisher : Springer
ISBN 13 : 3319513109
Total Pages : 320 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Requirements Engineering for Service and Cloud Computing by : Muthu Ramachandran

Download or read book Requirements Engineering for Service and Cloud Computing written by Muthu Ramachandran and published by Springer. This book was released on 2017-04-10 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: This authoritative text/reference describes the state of the art in requirements engineering for software systems for distributed computing. A particular focus is placed on integrated solutions, which take into account the requirements of scalability, flexibility, sustainability and operability for distributed environments. Topics and features: discusses the latest developments, tools, technologies and trends in software requirements engineering; reviews the relevant theoretical frameworks, practical approaches and methodologies for service requirements; examines the three key components of the requirements engineering process, namely requirements elicitation, requirements specification, and requirements validation and evaluation; presents detailed contributions from an international selection of highly reputed experts in the field; offers guidance on best practices, and suggests directions for further research in the area.

Audit and Accounting Guide

Author : AICPA
Publisher : John Wiley & Sons
ISBN 13 : 1948306549
Total Pages : 1024 pages
Book Rating : 4.9/5 (483 download)

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Book Synopsis Audit and Accounting Guide by : AICPA

Download or read book Audit and Accounting Guide written by AICPA and published by John Wiley & Sons. This book was released on 2019-04-23 with total page 1024 pages. Available in PDF, EPUB and Kindle. Book excerpt: ASC 606, Revenue from Contracts with Customers, replaces almost all previously existing revenue recognition guidance, including industry-specific guidance. That means unprecedented changes, affecting virtually all industries and all size organizations. For preparers, this guide provides the comprehensive, reliable accounting implementation guidance you need to unravel the complexities of this new standard. For practitioners, it provides in-depth coverage of audit considerations, including controls, fraud, risk assessment, and planning and execution of the audit. Recent audit challenges are spotlighted to allow for planning in avoiding these new areas of concern. This guide includes 16 industry-specific chapters for the following industries: Aerospace and Defense, Airlines, Asset Management, Broker-Dealers, Construction Contractors, Depository Institutions, Gaming, Health Care, Hospitality, Insurance, Not-for-Profits, Oil and Gas, Power and Utility, Software, Telecommunications, and Timeshare.

Audit and Accounting Guide: Construction Contractors, 2018

Author : AICPA
Publisher : John Wiley & Sons
ISBN 13 : 1948306018
Total Pages : 400 pages
Book Rating : 4.9/5 (483 download)

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Book Synopsis Audit and Accounting Guide: Construction Contractors, 2018 by : AICPA

Download or read book Audit and Accounting Guide: Construction Contractors, 2018 written by AICPA and published by John Wiley & Sons. This book was released on 2018-10-09 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considered the construction contractors industry standard resource, this 2018 edition is packed with information on new requirements and relevant changes to the FASB Accounting Standards Codification, including a high-level look at FASB ASU Nos. 2014-09, Revenue from Contracts with Customers and 2016-02, Leases. Further, as an Appendix to Chapter 2, Contract Accounting, the guide contains the views of the AICPA's Revenue Recognition Task Force and Financial Reporting Executive Committee on the implementation of FASB ASU No. 2014-09. Whether you are in public accounting, performing assurance services, or operate in the industry, this resource has the information you need to perform at your best. Highlighting practical tips and industry specific guidance, this guide provides value from simple accounting to joint venture creation and takes a deep dive into industry specific auditing procedures. With two complete sets of financial statements and disclosures, it provides an industry accepted blueprint from where to start, or a reference for auditing the final product.

Contract Management: Service Contract Approach to Aircraft Simulator Training Has Room for Improvement

Author :
Publisher : DIANE Publishing
ISBN 13 : 9781422309711
Total Pages : 56 pages
Book Rating : 4.3/5 (97 download)

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Book Synopsis Contract Management: Service Contract Approach to Aircraft Simulator Training Has Room for Improvement by :

Download or read book Contract Management: Service Contract Approach to Aircraft Simulator Training Has Room for Improvement written by and published by DIANE Publishing. This book was released on 2006 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Handbook of Measurements

Author : Adedeji B. Badiru
Publisher : CRC Press
ISBN 13 : 1482225239
Total Pages : 706 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Handbook of Measurements by : Adedeji B. Badiru

Download or read book Handbook of Measurements written by Adedeji B. Badiru and published by CRC Press. This book was released on 2018-10-08 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: Planning, measuring, and paying attention to details form the basis for all successful engineering operations. Measurements pervade everything we do and must be viewed from a systems perspective. A comprehensive all-encompassing guide to measurements, Handbook of Measurements: Benchmarks for Systems Accuracy and Precision focuses on high-level engineering computations essential for benchmarks and technical innovation. The book uses a systems framework and a technically rigorous approach to systems linking of measurements—an approach that sets it apart from other handbooks. The popular saying "measure twice and cut once" bears out the importance of measurements in human endeavors. This handbook covers both qualitative and quantitative topics of measurement. It opens with a chapter on the fundamentals of measurement and includes coverage of human-centric measurements, such as measurement of personnel productivity and contractor performance. It concludes with three appendices on measurement, references, conversion factors, equations, formulas, and statistics for measurement. It is well understood that humans cannot manage anything that cannot be measured. All elements involved in our day-to-day decision making involve some form of measurement, whether in the kitchen, retail, sports, service operations, geographical exploration, health care delivery, worker productivity, clothing design, engineering product design, or space craft launching. Measuring an attribute of a system and then analyzing it against some standard, some specification, some best practice, or some benchmark empower a decision maker to take appropriate and timely actions. This book gives you a guide for sustainable practices to ensure accurate measurements, helping you make decisions backed by metrics.