Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071781218
Total Pages : 304 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance by : Jack Phillips

Download or read book Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance written by Jack Phillips and published by McGraw Hill Professional. This book was released on 2012-04-06 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prove the financial value of your programs—so funders can’t say no “Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development.” —Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group “This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization.” —Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre “Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process.” —Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business “Measuring Leadership Development is one of the best business road maps I’ve seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today’s business climate. I highly recommend it as an essential navigational tool in any corporate handbook.” —Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got Your Here Won’t Get You There “In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact.” —Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies About the Book: Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, Measuring Leadership Development gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including—for the first time—an accurate bottom line for return on investment in the program. Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings Colorful case studies from some of the world’s best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques. Take the lead in improving your company’s performance with Measuring Leadership Development.

Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

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Author :
Publisher :
ISBN 13 : 9780070000001
Total Pages : 0 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance by : Jack Phillips

Download or read book Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance written by Jack Phillips and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring the Success of Leadership Development

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607282399
Total Pages : 265 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Measuring the Success of Leadership Development by : Patricia Pulliam Phillips

Download or read book Measuring the Success of Leadership Development written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2015-05-22 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you’re leading the charge, it’s crucial that you create and track metrics for your program’s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies.

Measuring ROI in Learning and Development

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Author :
Publisher : ASTD
ISBN 13 : 9781562867997
Total Pages : 0 pages
Book Rating : 4.8/5 (679 download)

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Book Synopsis Measuring ROI in Learning and Development by : Patricia Pulliam Phillips

Download or read book Measuring ROI in Learning and Development written by Patricia Pulliam Phillips and published by ASTD. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes how learning and development programs are evaluated, including the financial ROI. Case studies represent settings and cultures from around the world including India, Australia, Canada, Germany, and other countries. Case studies are engaging, and follow the evaluation process from the decision to evaluate a program, to reporting results.

Measuring the Success of Sales Training

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Author :
Publisher : ASTD
ISBN 13 : 9781562868598
Total Pages : 0 pages
Book Rating : 4.8/5 (685 download)

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Book Synopsis Measuring the Success of Sales Training by : Patricia Pulliam Phillips

Download or read book Measuring the Success of Sales Training written by Patricia Pulliam Phillips and published by ASTD. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: From renowned ROI experts Jack and Patricia Phillips, this latest collection outlines how to measure the return-on-investment (ROI) of sales training programs and provides real-life case studies that demonstrate how to apply the principles of the ROI Methodology when evaluating these programs.

Measuring the Success of Learning Through Technology

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Publisher : ASTD
ISBN 13 : 9781562869502
Total Pages : 0 pages
Book Rating : 4.8/5 (695 download)

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Book Synopsis Measuring the Success of Learning Through Technology by : Tamar Elkeles

Download or read book Measuring the Success of Learning Through Technology written by Tamar Elkeles and published by ASTD. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The challenge with e-learning lies in proving its value and showing the results. The cost savings and the outcome of the learning program must be considered to determine the true value of these programs. In this guide the authors measure the success of e-learning programs. By following the steps prescribed in this book, designers and developers can significantly affect the success of e-learning at the application and impact levels, ultimately making the ROI easy to develop. Part I of the book outlines the steps that make up the logical approach to evaluation using the ROI Methodology. Part II describes how the methodology has been applied in real-life case studies representing a variety of industries and applications, written by experienced professionals in the field of learning and development. --

Beyond Learning Objectives

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Publisher : ASTD
ISBN 13 : 9781562865184
Total Pages : 0 pages
Book Rating : 4.8/5 (651 download)

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Book Synopsis Beyond Learning Objectives by : Jack J. Phillips

Download or read book Beyond Learning Objectives written by Jack J. Phillips and published by ASTD. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing Learning Objectives offers a step-by-step procedure for developing instructional objectives for training projects or programs that are tied to specific measures.

Chief Talent Officer

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Author :
Publisher : Routledge
ISBN 13 : 1317749340
Total Pages : 485 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Chief Talent Officer by : Jack Phillips

Download or read book Chief Talent Officer written by Jack Phillips and published by Routledge. This book was released on 2016-12-08 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vital and has evolved into a Chief Talent Officer role in organizations. The Chief Talent Officer is now responsible for working to drive value, focusing on issues such as talent, organization design and development, culture, business alignment, managing resources, innovation, technology, utilization, customer service, and ROI. Chief Talent Officer discusses the critical, value-adding role of the next generation CLO, and the strategies that can be used to fulfill this role. With a wealth of perspectives from some of the world’s best talent executives, this book illuminates the role from the CLO’s perspective. This revised and refreshed edition of the text includes the latest illustrative examples, explanations, and data. The reader is shown the role of the CLO from diverse, multinational points of view, and taken through the varying aspects of business strategy in a range of international environments. This book is a vital tool for managers and students, providing techniques and methods for the training, talent, and HR communities alike. It will help its readers to demonstrate and understand the potential value that can be added to any organization when it is managed and organized well, and equipped with appropriate leadership.

Measuring ROI in Learning & Development

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607287854
Total Pages : 355 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Measuring ROI in Learning & Development by : Patricia Pulliam Phillips

Download or read book Measuring ROI in Learning & Development written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2011-12-21 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.

Measuring the Success of Employee Engagement

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607280094
Total Pages : 258 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Measuring the Success of Employee Engagement by : Patricia Pulliam Phillips

Download or read book Measuring the Success of Employee Engagement written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2016-04-11 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble. The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind. In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, you’ll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillips’s ROI Methodology in action, you’ll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone. Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep.

10 Steps to Successful Business Alignment

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Publisher : Association for Talent Development
ISBN 13 : 1607287625
Total Pages : 159 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis 10 Steps to Successful Business Alignment by : Jack J. Phillips

Download or read book 10 Steps to Successful Business Alignment written by Jack J. Phillips and published by Association for Talent Development. This book was released on 2012-03-21 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Defining business alignment as the process of “ensuring that a new project, program, or process is connected directly to business impact measures, usually expressed in terms such as output, quality, cost, or time,” 10 Steps to Successful Business Alignment offers concrete input, detailed suggestions, and pragmatic know-how on how to plan for, implement, and maintain effective alignment for projects of nearly every size and scope. Written by a pair of renowned experts in the field of business measurement and evaluation, 10 Steps to Successful Business Alignment shows how to connect projects to business measures, and how to maintain alignment with those measures throughout a project’s entire life cycle. This book covers the full spectrum of issues related to alignment, including planning the alignment with clients; determining payoff, business, performance, and preference needs; addressing high-level objectives; measuring impact; reporting the results of the alignment; and more. In providing both a conceptual framework as well as nuts-and-bolts information on how to achieve meaningful, effective alignment, some of the topics on which this volume drills down into useful specifics include: how and when to discuss alignment with clients which projects are (and which projects aren’t) appropriate for applying alignment the proper ways to clarify and manage expectations of the alignment process best practices for addressing the needs of a project and the related alignment program a discussion of the factors that contribute to the success of alignment how to achieve buy-in on alignment from stakeholders in a project a detailed, highly objective review of how to measure the impact of alignment why isolating the impact of alignment process is crucial the most effective ways to report and communicate your results. Truly a comprehensive resource on alignment, 10 Steps to Successful Business Alignment delivers practical insight on every step of the alignment process, and is essential reading for every professional involved in creating, maintaining, and verifying alignment.

Handbook of Training Evaluation and Measurement Methods

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Author :
Publisher : Routledge
ISBN 13 : 1317632567
Total Pages : 533 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Handbook of Training Evaluation and Measurement Methods by : Jack J. Phillips

Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2016-05-20 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Real World Training Evaluation

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607282186
Total Pages : 193 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Real World Training Evaluation by : Patricia Pulliam Phillips

Download or read book Real World Training Evaluation written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2015-12-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.

High-Impact Human Capital Strategy

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Author :
Publisher : AMACOM
ISBN 13 : 0814436072
Total Pages : 256 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis High-Impact Human Capital Strategy by : Jack Phillips

Download or read book High-Impact Human Capital Strategy written by Jack Phillips and published by AMACOM. This book was released on 2015-08-26 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resources used to be about recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. Do these things well and your well-oiled machine will operate as planned. But in today’s turbulent and increasingly broadening economy, HR must go beyond its traditional focus if a company is to also expand and become as far-reaching as the times are trying to take it. While the core plan of recruit, prepare, motivate, and retain is still essential, High-Impact Human Capital Strategy examines 12 critical forces that must also be evaluated and maximized if a company is to continue its success, including: globalization, changes in workforce demographics, skill shortages and mismatches in labor markets, environmental matters, and more. Readers will learn how to design human capital programs that:• Incorporate each of the 12 critical forces into an effective overall plan• Connect with business measures• Achieve positive ROI• Ensure critical talent is in place• Boost engagement• Address work/life balance and other social issues• Reduce the need to outsourceComplete with case studies and step-by-step guidelines to help you move beyond the traditional focus of Human Resources, the indispensable plans of attack found in High-Impact Human Capital deliver measurable value in the face of ongoing challenges that are not going away.

EVALUATING THE IMPACT OF LEADERSHIP DEVELOPMENT 2E

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Author :
Publisher : Center for Creative Leadership
ISBN 13 : 160491646X
Total Pages : 176 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis EVALUATING THE IMPACT OF LEADERSHIP DEVELOPMENT 2E by : Patterson, Tracy

Download or read book EVALUATING THE IMPACT OF LEADERSHIP DEVELOPMENT 2E written by Patterson, Tracy and published by Center for Creative Leadership. This book was released on 2017-04-13 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition of Evaluating the Impact of Leadership Development is a practical guide for human-resource professionals, consultants, managers, employees, and volunteers who have leadership-development or evaluation responsibilities in their organizations and want to enhance their practice and demonstrate the value of their work.

Survey Basics

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Publisher : Association for Talent Development
ISBN 13 : 1607287838
Total Pages : 292 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Survey Basics by : Patricia Pulliam Phillips

Download or read book Survey Basics written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2013-05-14 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron, Survey Basics: A Guide to Developing Surveys and Questionnaires. A must read if you need to develop effective, valid, and reliable surveys. Designed to be a quick, concise crash course on survey development: Design the instrument so that people find it easy to respond to Ensure positive response rates Watch for types of errors that can creep into survey results. This book is a tool to help the L&D professional design and administer surveys and questionnaires. It describes the purpose of surveys and questionnaires, types of error that can creep into survey results, and considerations when developing specific survey questions. In addition, it offers advice to ensure positive response rates and how to design the instrument so that people find it easy to respond. The book includes content on validity and reliability, data analysis, and includes a chapter describing approaches to displaying data and reporting results.

Return on Investment in Training and Performance Improvement Programs

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Author :
Publisher : Routledge
ISBN 13 : 0750676019
Total Pages : 396 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Return on Investment in Training and Performance Improvement Programs by : Jack J. Phillips

Download or read book Return on Investment in Training and Performance Improvement Programs written by Jack J. Phillips and published by Routledge. This book was released on 2003 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this book guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Phillips provides you with the tools to identify the key indicators for measurement and how to measure them effectively.