Mcsa 86 Success Secrets 86 Most Asked Questions On Mcsa What You Need To Know

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MCSA Windows Server 2016 Study Guide: Exam 70-740

Author : William Panek
Publisher : John Wiley & Sons
ISBN 13 : 1119359473
Total Pages : 478 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis MCSA Windows Server 2016 Study Guide: Exam 70-740 by : William Panek

Download or read book MCSA Windows Server 2016 Study Guide: Exam 70-740 written by William Panek and published by John Wiley & Sons. This book was released on 2017-05-19 with total page 478 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling MCSA 70-740 study guide, updated for the latest exam MCSA Windows Server 2016 Study Guide is your ultimate resource for Exam 70-740. Covering 100% of all exam objectives, this study guide goes far beyond concept review with real-world scenarios containing expert insights, chapter review questions, hands-on practice exercises while the Sybex interactive learning environment provides additional last minute review through practice exams, electronic flashcards, and searchable glossary. This new edition has been fully updated to align with the Windows Server 2016 exam, featuring authoritative coverage of installation, configuration, server roles, Hyper-V, core network services, Active Directory, Group Policy, security, remote access, disaster recovery, and more. The vast majority of servers around the world use Windows Server, and the 2016 release includes a host of new features and updates. This study guide has been updated to prepare you for these changes so you can be confident on exam day and beyond. Study 100% of Exam 70-740 objectives Gain hands-on practice performing critical tasks Link concept to practice through real-world scenarios Access to the Sybex interactive learning environment Whether you want to sit for the exam, or simply improve your job performance, this Sybex study guide will give you the expert insight to learn the key concepts and latest updates to Windows Server 2016.

Exam Ref 70-741 Networking with Windows Server 2016

Author : Andrew Warren
Publisher : Microsoft Press
ISBN 13 : 9780735697423
Total Pages : 0 pages
Book Rating : 4.6/5 (974 download)

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Book Synopsis Exam Ref 70-741 Networking with Windows Server 2016 by : Andrew Warren

Download or read book Exam Ref 70-741 Networking with Windows Server 2016 written by Andrew Warren and published by Microsoft Press. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microsoft Exam 70-741 is for IT Pros interested in enhancing their skills for the latest version of Windows Server. This exam validates skills and knowledge for configuring advanced tasks required to deploy, manage, and maintain a Windows Server 2016 infrastructure, such as fault tolerance, certificate services, and identity federation. Passing this exam along with two other exams is required for MCSA and MCSE certifications. The Exam Ref is the official study guide for Microsoft certification exam 70-741. Featuring concise, objective-by-objective reviews and strategic case scenarios and Thought Experiments, exam candidates get professional-level preparation for the exam. The Exam Ref helps candidates maximise their performance on the exam and sharpen their job-role skills. It organises material by the exam's objective domains Focus is on the skills measured on the exam: Implement Domain Name System (DNS) Implement DHCP Implement IP Address Management (IPAM) Implement network connectivity and remote access solutions Implement core and distributed network solutions Implement an advanced network infrastructure This Microsoft Exam Ref: Organises its coverage by the "Skills measured" posted on the exam webpage Features strategic, what-if scenarios to challenge you Points to in-depth material by topic for exam candidates needing additional review Assumes you are an IT pro looking to validate your skills in and knowledge of installing and configuring Windows Server 2016

Exam 70-411 Administering Windows Server 2012

Author : Microsoft Official Academic Course
Publisher : John Wiley & Sons
ISBN 13 : 1118511611
Total Pages : 720 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Exam 70-411 Administering Windows Server 2012 by : Microsoft Official Academic Course

Download or read book Exam 70-411 Administering Windows Server 2012 written by Microsoft Official Academic Course and published by John Wiley & Sons. This book was released on 2013-04-02 with total page 720 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 70-411 Administering Windows Server 2012 textbook covers the second of three exams required for Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 certification. This course will help validate the skills and knowledge necessary to administer a Windows Server 2012 Infrastructure in an enterprise environment. The three MCSA exams collectively validate the skills and knowledge necessary for implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment. This Microsoft Official Academic Course is mapped to the 70-411 Administering Windows Server 2012 exam objectives. This textbook focuses on real skills for real jobs and prepares students to prove mastery of core services such as user and group management, network access, and data security. In addition, this book also covers such valuable skills as: • Implementing a Group Policy Infrastructure • Managing User and Service Accounts • Maintaining Active Directory Domain Services • Configuring and Troubleshooting DNS • Configuring and Troubleshooting Remote Access • Installing, Configuring, and Troubleshooting the Network Policy Server Role • Optimizing File Services • Increasing File System Security • Implementing Update Management The MOAC IT Professional series is the Official from Microsoft, turn-key Workforce training program that leads to professional certification and was authored for college instructors and college students. MOAC gets instructors ready to teach and students ready for work by delivering essential resources in 5 key areas: Instructor readiness, student software, student assessment, instruction resources, and learning validation. With the Microsoft Official Academic course program, you are getting instructional support from Microsoft; materials that are accurate and make course delivery easy. Request your sample materials today.

The Rich Employee

Author : James Altucher
Publisher :
ISBN 13 : 9780996724302
Total Pages : 235 pages
Book Rating : 4.7/5 (243 download)

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Book Synopsis The Rich Employee by : James Altucher

Download or read book The Rich Employee written by James Altucher and published by . This book was released on 2015-09-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not everyone is cut out to be an entrepreneur. Many of us are happy to have a job, we just want a better job, one that fulfills us, makes us wealthy, and brings us satisfaction.Still, income is now permanently going down versus inflation for the average employee. Industry, knowledge, and management are all being outsourced cheaply to other countries or to technology. Many people mistakenly think that the solution is entrepreneurship. That "entrepreneurship is the pathway to riches". This is not true. Being an entrepreneur does have great upside but also it has a well-known rate of failure of 85%. There is no way to predict your way out of that 85%. 85% of ALL startups fail. The solution is to become a rich employee with the mindset and techniques described in this book. This is the first book ever to detail how one can become a The Rich Employee in our times. And there is more: companies in this new century will only succeed if they encourage their employees to develop a Rich Employee mindset. Written by the author of "The Choose Yourself Guide to Wealth" which USA Today has called "One of the 12 Best Business Books of All Time" and also the author of WSJ and USA Today bestseller "Choose Yourself" which Forbes recently called one of the "Top Five Books Every Entrepreneur Must Read", this book gives you the tools to find satisfaction, meaning, and true wealth as a rich employee.

SQL Server 2017 Administration Inside Out

Author : William Assaf
Publisher : Microsoft Press
ISBN 13 : 0135185394
Total Pages : 1125 pages
Book Rating : 4.1/5 (351 download)

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Book Synopsis SQL Server 2017 Administration Inside Out by : William Assaf

Download or read book SQL Server 2017 Administration Inside Out written by William Assaf and published by Microsoft Press. This book was released on 2018-02-26 with total page 1125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conquer SQL Server 2017 administration—from the inside out Dive into SQL Server 2017 administration—and really put your SQL Server DBA expertise to work. This supremely organized reference packs hundreds of timesaving solutions, tips, and workarounds—all you need to plan, implement, manage, and secure SQL Server 2017 in any production environment: on-premises, cloud, or hybrid. Four SQL Server experts offer a complete tour of DBA capabilities available in SQL Server 2017 Database Engine, SQL Server Data Tools, SQL Server Management Studio, and via PowerShell. Discover how experts tackle today’s essential tasks—and challenge yourself to new levels of mastery. • Install, customize, and use SQL Server 2017’s key administration and development tools • Manage memory, storage, clustering, virtualization, and other components • Architect and implement database infrastructure, including IaaS, Azure SQL, and hybrid cloud configurations • Provision SQL Server and Azure SQL databases • Secure SQL Server via encryption, row-level security, and data masking • Safeguard Azure SQL databases using platform threat protection, firewalling, and auditing • Establish SQL Server IaaS network security groups and user-defined routes • Administer SQL Server user security and permissions • Efficiently design tables using keys, data types, columns, partitioning, and views • Utilize BLOBs and external, temporal, and memory-optimized tables • Master powerful optimization techniques involving concurrency, indexing, parallelism, and execution plans • Plan, deploy, and perform disaster recovery in traditional, cloud, and hybrid environments For Experienced SQL Server Administrators and Other Database Professionals • Your role: Intermediate-to-advanced level SQL Server database administrator, architect, developer, or performance tuning expert • Prerequisites: Basic understanding of database administration procedures

Exam Ref 70-744 Securing Windows Server 2016

Author : Timothy L. Warner
Publisher : Microsoft Press
ISBN 13 : 9781509304264
Total Pages : 0 pages
Book Rating : 4.3/5 (42 download)

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Book Synopsis Exam Ref 70-744 Securing Windows Server 2016 by : Timothy L. Warner

Download or read book Exam Ref 70-744 Securing Windows Server 2016 written by Timothy L. Warner and published by Microsoft Press. This book was released on 2016-12-13 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This study guide helps readers prepare for the Microsoft Certified Solutions Expert exam for Windows Server 2016."--Source inconnue.

Mastering Windows Server 2016

Author : Jordan Krause
Publisher : Packt Publishing Ltd
ISBN 13 : 1785881450
Total Pages : 417 pages
Book Rating : 4.7/5 (858 download)

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Book Synopsis Mastering Windows Server 2016 by : Jordan Krause

Download or read book Mastering Windows Server 2016 written by Jordan Krause and published by Packt Publishing Ltd. This book was released on 2016-10-25 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive and practical guide to Windows Server 2016 About This Book In-depth coverage of new features of Windows Server 2016 Gain the necessary skills and knowledge to design and implement Microsoft Server 2016 in enterprise environment Know how you can support your medium to large enterprise and leverage your experience in administering Microsoft Server 2016, A practical guide to administering Windows server 2016 Who This Book Is For The book is targeted at System Administrators and IT professionals who would like to design and deploy Windows Server 2016 (physical and logical) Enterprise infrastructure. Previous experience of Windows Server operating systems and familiarity with networking concepts is assumed. System administrators who are upgrading or migrating to Windows Server 2016 would also find this book useful. What You Will Learn Familiarize yourself with Windows Server 2016 ideology, the core of most datacenters running today New functions and benefits provided only by the new Windows Server 2016 Get comfortable working with Nanoserver Secure your network with new technologies in Server 2016 Harden your Windows Servers to help keep those bad guys out! Using new built-in integration for Docker with this latest release of Windows Server 2016 Virtualize your datacenter with Hyper-V In Detail Windows Server 2016 is the server operating system developed by Microsoft as part of the Windows NT family of operating systems, developed concurrently with Windows 10. With Windows Server 2016, Microsoft has gotten us thinking outside of the box for what it means to be a system administration, and comes with some interesting new capabilities. These are exciting times to be or to become a server administrator! This book covers all aspects of administration level tasks and activities required to gain expertise in Microsoft Windows Server 2016. You will begin by getting familiar and comfortable navigating around in the interface. Next, you will learn to install and manage Windows Server 2016 and discover some tips for adapting to the new server management ideology that is all about centralized monitoring and configuration. You will deep dive into core Microsoft infrastructure technologies that the majority of companies are going to run on Server 2016. Core technologies such as Active Directory, DNS, DHCP, Certificate Services, File Services, and more. We will talk about networking in this new operating system, giving you a networking toolset that is useful for everyday troubleshooting and maintenance. Also discussed is the idea of Software Defined Networking. You will later walk through different aspects of certificate administration in Windows Server 2016. Three important and crucial areas to cover in the Remote Access role -- DirectAccess, VPN, and the Web Application Proxy -- are also covered. You will then move into security functions and benefits that are available in Windows Server 2016. Also covered is the brand new and all-important Nano Server! We will incorporate PowerShell as a central platform for performing many of the functions that are discussed in this book, including a chapter dedicated to the new PowerShell 5.0. Additionally, you will learn about the new built-in integration for Docker with this latest release of Windows Server 2016. The book ends with a discussion and information on virtualizing your datacenter with Hyper-V. By the end of this book, you will have all the ammunition required to start planning for and implementing Windows Server 2016. Style and approach This book offers a practical and wide coverage of all features of brand new Microsoft Server 2016 along with tips on daily administration tasks.

Training Kit (Exam 70-462)

Author : Orin Thomas
Publisher :
ISBN 13 : 9780735666078
Total Pages : 593 pages
Book Rating : 4.6/5 (66 download)

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Book Synopsis Training Kit (Exam 70-462) by : Orin Thomas

Download or read book Training Kit (Exam 70-462) written by Orin Thomas and published by . This book was released on 2012 with total page 593 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents lessons covering exam objectives, practice exercises, real-world scenarios, and practice exams on the accompanying CD-ROM.

MCSA Windows Server 2016 Complete Study Guide

Author : William Panek
Publisher : John Wiley & Sons
ISBN 13 : 1119359155
Total Pages : 1564 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis MCSA Windows Server 2016 Complete Study Guide by : William Panek

Download or read book MCSA Windows Server 2016 Complete Study Guide written by William Panek and published by John Wiley & Sons. This book was released on 2018-02-23 with total page 1564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over 1,000 pages of comprehensive exam prep for the entire MCSA Windows Server 2016 certification process MCSA Windows Server 2016 Complete Study Guide is your ultimate companion on the journey to earning the MCSA Windows Server 2016 certification. Covering required Exams 70-740, 70-741, and 70-742, plus preparing you to take the composite upgrade Exam 70-743 (not covered separately in this book), this Study Guide walks you through 100 percent of all exam objectives to help you achieve complete readiness. Hands-on exercises strengthen your practical skills, and real-world scenarios help you understand how these skills are used on the job. Over 500 practice questions allow you to test your understanding along the way, and the online test bank gives you access to electronic flashcards, practice exams, and over an hour of expert video demonstrations. From basic networking concepts and services to Active Directory and Hyper-V, this guide provides full coverage of critical MCSA concepts and skills. This new edition has been updated for the latest MCSA Windows Server 2016 exam releases, featuring coverage of all the objective domains. This value-priced guide is three books in one, giving you the most comprehensive exam prep experience for all required MCSA exams. Whether you're starting from the beginning, or upgrading from the MCSA Windows Server 2012 R2 certification, arm yourself with the ultimate tool for complete and comprehensive preparation. Study 100 percent of the objectives for all three MCSA exams, plus the upgrade exam Practice your skills using hands-on exercises and real-world scenarios Test your knowledge with over 500 challenging practice questions Access online study aids including flashcards, video demos, and more! The MCSA exams test your knowledge and skill in installation, configuration, deployment, and administration using a variety of networking tools. The scope is broad, but your complete understanding of the most up-to-date concepts and practices is critical to your success on the exam—and on the job. MCSA Windows Server 2016 Complete Study Guide covers everything you need to know, and gives you the tools to help you learn it.

Microsoft Azure Architect Technologies and Design Complete Study Guide

Author : Benjamin Perkins
Publisher : John Wiley & Sons
ISBN 13 : 1119559537
Total Pages : 768 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Microsoft Azure Architect Technologies and Design Complete Study Guide by : Benjamin Perkins

Download or read book Microsoft Azure Architect Technologies and Design Complete Study Guide written by Benjamin Perkins and published by John Wiley & Sons. This book was released on 2021-01-13 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a proficient Microsoft Azure solutions architect Azure certifications are critical to the millions of IT professionals Microsoft has certified as MCSE and MCSA in Windows Server in the last 20 years. All of these professionals need to certify in key Azure exams to stay current and advance in their careers. Exams AZ-303 and AZ-304 are the key solutions architect exams that experienced Windows professionals will find most useful at the intermediate and advanced points of their careers. Microsoft Azure Architect Technologies and Design Complete Study Guide Exams AZ-303 and AZ-304 covers the two critical Microsoft Azure exams that intermediate and advanced Microsoft IT professionals will need to show proficiency as their organizations move to the Azure cloud. Understand Azure Set up your Microsoft Cloud network Solve real-world problems Get the confidence to pass the exam By learning all of these things plus using the Study Guide review questions and practice exams, the reader will be ready to take the exam and perform the job with confidence.

Linux in Action

Author : David Clinton
Publisher : Simon and Schuster
ISBN 13 : 1638356149
Total Pages : 606 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Linux in Action by : David Clinton

Download or read book Linux in Action written by David Clinton and published by Simon and Schuster. This book was released on 2018-08-19 with total page 606 pages. Available in PDF, EPUB and Kindle. Book excerpt: Summary Linux in Action is a task-based tutorial that will give you the skills and deep understanding you need to administer a Linux-based system. This hands-on book guides you through 12 real-world projects so you can practice as you learn. Each chapter ends with a review of best practices, new terms, and exercises. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the Technology You can't learn anything without getting your hands dirtyÃ¢â‚¬â€ including Linux. Skills like securing files, folders, and servers, safely installing patches and applications, and managing a network are required for any serious user, including developers, administrators, and DevOps professionals. With this hands-on tutorial, you'll roll up your sleeves and learn Linux project by project. About the Book Linux in Action guides you through 12 real-world projects, including automating a backup-and-restore system, setting up a private Dropbox-style file cloud, and building your own MediaWiki server. You'll try out interesting examples as you lock in core practices like virtualization, disaster recovery, security, backup, DevOps, and system troubleshooting. Each chapter ends with a review of best practices, new terms, and exercises. What's inside Setting up a safe Linux environment Managing secure remote connectivity Building a system recovery device Patching and upgrading your system About the Reader No prior Linux admin experience is required. About the Author David Clinton is a certified Linux Server Professional, seasoned instructor, and author of Manning's bestselling Learn Amazon Web Services in a Month of Lunches. Table of Contents Welcome to Linux Linux virtualization: Building a Linux working environment Remote connectivity: Safely accessing networked machines Archive management: Backing up or copying entire file systems Automated administration: Configuring automated offsite backups Emergency tools: Building a system recovery device Web servers: Building a MediaWiki server Networked file sharing: Building a Nextcloud file-sharing server Securing your web server Securing network connections: Creating a VPN or DMZ System monitoring: Working with log files Sharing data over a private network Troubleshooting system performance issues Troubleshooting network issues Troubleshooting peripheral devices DevOps tools: Deploying a scripted server environment using Ansible

VCP6-DCV Official Cert Guide (Exam #2V0-621)

Author : John A. Davis
Publisher : VMWare Press
ISBN 13 : 0134392965
Total Pages : 1160 pages
Book Rating : 4.1/5 (343 download)

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Book Synopsis VCP6-DCV Official Cert Guide (Exam #2V0-621) by : John A. Davis

Download or read book VCP6-DCV Official Cert Guide (Exam #2V0-621) written by John A. Davis and published by VMWare Press. This book was released on 2016-06-20 with total page 1160 pages. Available in PDF, EPUB and Kindle. Book excerpt: VMware 2V0-620 and 2V0-621 exams retired in 2019. We are continuing to make this content available for those who wish to use it to study the foundational information it contains. Trust the Official Cert Guide series from VMware Press to help you learn, prepare, and practice for exam success. They are the only VMware authorized self-study books and are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam. Master VMware certification exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks This is the eBook edition of The VCP6-DCV Official Cert Guide. This eBook does not include the practice exam that comes with the print edition. The VCP6-DCV Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. The VCP6-DCV Official Cert Guide focuses specifically on the objectives for the VMware Certified Professional 6 – Data Center Virtualization (VCP6-DCV #2VO-621) exam. Leading VMware consultants, trainers, and data center experts John A. Davis, Steve Baca, and Owen Thomas share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time. The official study guide helps you master all the topics on the VCP6-DCV (#2VO-621) exam, including: Securing vSphere environments Implementing advanced network virtualization policies, features, and Network I/O control (NIOC) Configuring and using VMware storage protocols, VSAN and VVOL software-defined storage, ESXi host interactions, and Storage I/O Control (SIOC) Upgrading vSphere deployments to 6.x, including vCenter Server and ESXi Hosts Planning and using Resource Pools Implementing backup/recovery with VMware Data Protection and vSphere Replication Troubleshooting performance, storage, networks, upgrades, clusters, and more Successfully configuring Auto Deploy environments with host profiles and virtualized workloads Configuring and administering vSphere high availability Using advanced VM settings, content libraries, and vCloud Air connectors The VCP6-DCV Official Cert Guide is part of a recommended learning path from VMware that includes simulation and hands-on training from authorized VMware instructors and self-study products from VMware Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered worldwide, please visit www.vmware.com/training.

MCA Modern Desktop Administrator Study Guide

Author : William Panek
Publisher : John Wiley & Sons
ISBN 13 : 1119605903
Total Pages : 482 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis MCA Modern Desktop Administrator Study Guide by : William Panek

Download or read book MCA Modern Desktop Administrator Study Guide written by William Panek and published by John Wiley & Sons. This book was released on 2019-08-13 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential study guide for the new Microsoft 365 Certified Associate (MCA) Modern Desktop certification—covers Exam MD-100: Windows 10! The new Microsoft 365 Certified Associate (MCA) Modern Desktop certification exam measures a candidate’s ability to deploy Windows, manage devices and data, configure connectivity, and maintain Windows. MCA certification, sought by a growing number of employers, is an important part of any IT professional’s resume. The MCA Modern Desktop Administrator Study Guide: Exam MD-100 is a must-have book for anyone preparing for certification. This clear and accurate study guide covers 100% of exam objectives—providing hands-on exercises, challenging review questions, full explanations, and real-world examples. From the intricacies of Windows deployment to advanced security and enterprise capabilities, each chapter explains everything candidates need to know for passing the exam and earning MCA certification. This accurate, up-to-date study guide is designed to prepare administrators to deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Access to Sybex's comprehensive online learning environment—comprising a self-assessment test, a bonus practice exam, flashcards, a searchable glossary, and chapter exercise videos—is included to fully prepare for exam day. This study guide: Covers all Exam: MD-100 objectives Prepares readers to implement, install, and configure Windows 10 Reinforces comprehension and retention of central exam topics Helps readers learn new skills or upgrade existing skills to Microsoft's latest desktop client Demand for competent IT professionals is already high and continues to grow at a rapid pace. The MCA Modern Desktop Administrator Study Guide: Exam MD-100 is a valuable resource for preparing for the new Exam MD-100 and MCA certification.

Effective Help Desk Specialist Skills

Author : Darril Gibson
Publisher : Pearson IT Certification
ISBN 13 : 0133571858
Total Pages : 450 pages
Book Rating : 4.1/5 (335 download)

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Book Synopsis Effective Help Desk Specialist Skills by : Darril Gibson

Download or read book Effective Help Desk Specialist Skills written by Darril Gibson and published by Pearson IT Certification. This book was released on 2014-10-27 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: All of today’s help desk support skills, in one easy-to-understand book The perfect beginner’s guide: No help desk or support experience necessary Covers both “soft” personal skills and “hard” technical skills Explains the changing role of help desk professionals in the modern support center Today, everyone depends on technology–and practically everyone needs help to use it well. Organizations deliver that assistance through help desks. This guide brings together all the knowledge you need to succeed in any help desk or technical support role, prepare for promotion, and succeed with the support-related parts of other IT jobs. Leading technology instructor Darril Gibson tours the modern help desk, explains what modern support professionals really do, and fully covers both of the skill sets you’ll need: technical and personal. In clear and simple language, he discusses everything from troubleshooting specific problems to working with difficult users. You’ll even learn how to manage a help desk, so it works better and delivers more value. Coverage includes: • How the modern help desk has evolved • Understanding your users’ needs, goals, and attitudes • Walking through the typical help desk call • Communicating well: listening actively and asking better questions • Improving interactions and handling difficult situations • Developing positive attitudes, and “owning” the problem • Managing your time and stress • Supporting computers, networks, smartphones, and tablets • Finding the technical product knowledge you need • Protecting the security of your users, information, and devices • Defining, diagnosing, and solving problems, step by step • Writing it up: from incident reports to documentation • Working in teams to meet the goals of the business • Using ITIL to improve the services you provide • Calculating help desk costs, benefits, value, and performance • Taking control of your support career Powerful features make it easier to learn about help desk careers! • Clear introductions describe the big ideas and show how they fit with what you’ve already learned • Specific chapter objectives tell you exactly what you need to learn • Key Terms lists help you identify important terms and a complete Glossary helps you understand them • Author’s Notes and On The Side features help you go deeper into the topic if you want to • Chapter Review tools and activities help you make sure you’ve learned the material Exclusive Mind Mapping activities! • Organize important ideas visually–in your mind, in your words • Learn more, remember more • Understand how different ideas fit together

CompTIA CTT+ Certified Technical Trainer All-in-One Exam Guide

Author : Joseph Phillips
Publisher : McGraw Hill Professional
ISBN 13 : 0071771131
Total Pages : 434 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis CompTIA CTT+ Certified Technical Trainer All-in-One Exam Guide by : Joseph Phillips

Download or read book CompTIA CTT+ Certified Technical Trainer All-in-One Exam Guide written by Joseph Phillips and published by McGraw Hill Professional. This book was released on 2011-12-22 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: "All-in-One is All You Need" "This book coaches you through the five domains of the exam and provides effective practice exercises to prepare you with confidence. Thanks for providing the industry with such a great book!" -- Linda Hainlen, Director; Learning Solutions, Indiana University Health Get complete coverage of all the material included on the CompTIA CTT+ exams inside this comprehensive resource. Written by industry expert, trainer, and project management consultant Joseph Phillips, this authoritative guide covers exams TKO-201, TKO-202, and TKO-203 in full detail. You'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. A bonus appendix provides accelerated review of the exam objectives. Designed to help you pass the exams with ease, this definitive volume also serves as an essential on-the-job reference. COVERS ALL EXAM TOPICS, INCLUDING HOW TO: Evaluate learners' needs Manage the technical classroom Engage learners through instructional methods Manage instructional materials Train with confidence Lead a successful class Manage learner-centered instruction Promote learner engagement Motivate adult learners Evaluate learner competencies Evaluate instructor performance CD-ROM FEATURES: Two practice exams Video training PDF of the book

Learning Amazon Web Services (AWS)

Author : Mark Wilkins
Publisher : Addison-Wesley Professional
ISBN 13 : 0135301092
Total Pages : 606 pages
Book Rating : 4.1/5 (353 download)

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Book Synopsis Learning Amazon Web Services (AWS) by : Mark Wilkins

Download or read book Learning Amazon Web Services (AWS) written by Mark Wilkins and published by Addison-Wesley Professional. This book was released on 2019-07-02 with total page 606 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Practical, Foundational Technical Introduction to the World’s #1 Cloud Platform Includes access to several hours of online training video: Mark Wilkins’ expert training video library guides you through setting up core services and prepares you to deploy your own apps and resources. Learning Amazon Web Services (AWS) is the perfect foundational resource for all administrators, developers, project managers, and other IT professionals who want to plan and deploy AWS services and/or earn AWS certification. Top cloud trainer and evangelist Mark Wilkins teaches best practices that align with Amazon’s Well-Architected Framework, introduces key concepts in the context of a running case study, carefully explains how core AWS services operate and integrate, and offers extensively tested tips for maximizing flexibility, security, and value. Companion online videos guide you step-by-step through setting AWS compute, storage, networking, scale, security, automation, and more. Balance cost, compliance, and latency in your service designs Choose the right networking options for your virtual private cloud (VPC) Build, host, launch, manage, and budget for EC2 compute services Plan for scale and resiliency, and make informed decisions about AWS storage Enforce strict security, and automate to improve operational efficiency This book with companion training videos is a valuable learning tool for anyone seeking to demonstrate expertise through formal certification. WEB EDITION: All buyers of the book or ebook can register your book for access to a free online Web Edition of this title, which included videos embedded within the text, plus updates as they become available.

Cover Letter Magic

Author : Wendy S. Enelow
Publisher : Jist Publishing
ISBN 13 : 9781563709869
Total Pages : 434 pages
Book Rating : 4.7/5 (98 download)

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Book Synopsis Cover Letter Magic by : Wendy S. Enelow

Download or read book Cover Letter Magic written by Wendy S. Enelow and published by Jist Publishing. This book was released on 2004 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional resume and cover letter writers reveal their inside secrets for creating phenomenal cover letters that get attention and land interviews. Features more than 150 sample cover letters written for all types of job seekers, including the Before-and-After transformations that can make boring letters fabulous.