Managing Public Services - Implementing Changes

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Author :
Publisher : Routledge
ISBN 13 : 1134578229
Total Pages : 1134 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Managing Public Services - Implementing Changes by : Tony L. Doherty

Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2014-01-03 with total page 1134 pages. Available in PDF, EPUB and Kindle. Book excerpt: The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing for Public Service Performance

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Author :
Publisher : Oxford University Press
ISBN 13 : 0192645595
Total Pages : 304 pages
Book Rating : 4.1/5 (926 download)

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Book Synopsis Managing for Public Service Performance by : Peter Leisink

Download or read book Managing for Public Service Performance written by Peter Leisink and published by Oxford University Press. This book was released on 2021-03-04 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.

Managing Change and Innovation in Public Service Organizations

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Author :
Publisher : Psychology Press
ISBN 13 : 9780415328982
Total Pages : 276 pages
Book Rating : 4.3/5 (289 download)

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Book Synopsis Managing Change and Innovation in Public Service Organizations by : Stephen P. Osborne

Download or read book Managing Change and Innovation in Public Service Organizations written by Stephen P. Osborne and published by Psychology Press. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, the first in the Routledge Masters in Public Management series, examines and explains change and innovation in the public sector to provide readers with the skills needed to manage the changes taking place.

Public Personnel Management

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Author :
Publisher : Routledge
ISBN 13 : 1351984519
Total Pages : 571 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Public Personnel Management by : Jared J. Llorens

Download or read book Public Personnel Management written by Jared J. Llorens and published by Routledge. This book was released on 2017-12-14 with total page 571 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in a thoroughly revised 7th edition, Public Personnel Management focuses on the critical issues and common processes in the management of public sector personnel. In keeping with prior editions, the text centers on the core processes within public human resource management: strategic workforce planning, effective recruitment and retention, workforce development, and employee relations. Designed to further address the ways in which expectations for human resource managers have changed and developed in recent years, the 7th edition includes several new features and improvements: Substantially restructured, updated, and additional case studies and student exercises. Coverage of how the field of Public HRM has been influenced by the two most recent national recessions, economic downturns at the state and local level, privatization and contracting trends at all levels of government, the growing presence of millennial employees in the workplace, issues surrounding social media use within the workplace, the evolving goals of social equity and diversity, and the shifting role and influence of labor unions. Discussions of how the growth in information technology capabilities has influenced the major processes within HRM, from workforce analysis through big data analytics to the explosion in automated recruitment, assessment, and instructional technologies. For the first time, the text includes an online Instructor's Manual, PowerPoint slides, discussion questions, and suggestions for further reading to make it even easier to assign and use this classic text in the classroom. Providing the most up-to-date and thorough overview of the history and practice of public human resource management for both undergraduate and graduate students, Public Personnel Management, 7e remains the beloved text it ever was, ideal for introductory courses in Public Personnel Management, Public Human Resource Management, and Nonprofit Personnel Management.

Managing Public Services - Implementing Changes

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Author :
Publisher : Routledge
ISBN 13 : 1134679521
Total Pages : 584 pages
Book Rating : 4.1/5 (346 download)

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Book Synopsis Managing Public Services - Implementing Changes by : Tony L. Doherty

Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2005-08-18 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.

Managing the New Public Services

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Author :
Publisher :
ISBN 13 : 9780333664346
Total Pages : 314 pages
Book Rating : 4.6/5 (643 download)

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Book Synopsis Managing the New Public Services by : David Farnham

Download or read book Managing the New Public Services written by David Farnham and published by . This book was released on 1996 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the New Public Services evaluates managerial changes in British public services since 1979, focusing on the new public management and its rationale and practices. It analyses the political origins of public service change and its impact.

Personnel Management in Government

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Author :
Publisher : CRC Press
ISBN 13 : 1466513632
Total Pages : 513 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Personnel Management in Government by : Katherine C. Naff

Download or read book Personnel Management in Government written by Katherine C. Naff and published by CRC Press. This book was released on 2013-07-22 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 20 million people on its payroll, the government continues to be the largest employer in the country. Managing people who do the nation’s work is of critical importance to politicians and government leaders as well as citizens. The great recession of 2008 put enormous strains on governments, highlighting the key role personnel play in managing under times of austerity as well as prosperity. A thorough examination of political and historical aspects, Personnel Management in Government: Politics and Process, Seventh Edition provides students with a comprehensive understanding of human resource management within its historical and political context in the public sector. It discusses the development of public sector human resource management, the present status of best practices, and important insights from current scholarship on all three levels of government: federal, state, and local. See What’s New in the Seventh Edition: Personnel reforms under the Obama administration Pension developments at state and local levels of government Labor relations reforms at state and local levels, e.g. recent experiences in Michigan, Ohio, and other states making big changes to labor laws and policies Changes to diversity and affirmative action initiatives across the nation Developments in performance outcome initiatives at all levels of government During the 36 years since the publication of the first edition, the authors have addressed issues that were not yet considered mainstream, yet have become so over time. The seventh edition is no different. It examines progress that public personnel professionals are making to address changes in the political, legal, and managerial environment of the current decade. Exploring developments and innovations in the management of people who carry out the government's work, the book introduces students to public sector personnel management.

Human Resource Management in Public Service

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Author :
Publisher : CQ Press
ISBN 13 : 1506382355
Total Pages : 585 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Human Resource Management in Public Service by : Evan M. Berman

Download or read book Human Resource Management in Public Service written by Evan M. Berman and published by CQ Press. This book was released on 2019-01-31 with total page 585 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Sixth Edition helps you to understand complex managerial puzzles and explores the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. New to the Sixth Edition: Ethics case studies have been added to all the chapters, enabling you to learn about a variety of ethical situations that come up in management. Updated and consolidated recruiting strategies offer you a window into the most current methods used in the recruitment process and provide insight into the job seeker’s perspective. New examples from a broad range of local, state, federal, and international settings enable you to apply key concepts to common management issues.

People in Public Service

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Author :
Publisher :
ISBN 13 :
Total Pages : 592 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis People in Public Service by : Robert T. Golembiewski

Download or read book People in Public Service written by Robert T. Golembiewski and published by . This book was released on 1970 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Complexity in the Public Services

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Author :
Publisher : Routledge
ISBN 13 : 131781164X
Total Pages : 178 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Managing Complexity in the Public Services by : Philip Haynes

Download or read book Managing Complexity in the Public Services written by Philip Haynes and published by Routledge. This book was released on 2015-03-24 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of complexity theory to management and the social sciences has been a key development in theory and practice over the last decade. This approach questions the possibility of finding universal methods of practice, and proposes a pragmatic and humanistic management style that evolves out of a reflective method. The focus is on practitioners observing patterns of similarity and being adaptable in decision-making. Bringing complexity theory into management reveals the importance of organizational culture and effective communication because people, their values and their objectives are at the heart of this method. Information technology provides a framework for complex communication and knowledge use, but it cannot replace highly developed professional negotiations and cooperation. This book argues that the complexity of the public service world limits the usefulness of classical and rational scientific management approaches such as New Public Management. Excessive marketization threatens a collaborative approach and overly rigid approaches to performance management and strategic management can be dysfunctional. Managing Complexity in the Public Services 2nd Edition advances a method of management practice that copes with the stark realities of the complex and unpredictable public policy world. It develops pragmatic management practices from action research that will be valuable to both academics and practitioners. The result is a new value-based practice for the post-crisis public service world.

The Professional Edge

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Publisher : Routledge
ISBN 13 : 1317363477
Total Pages : 168 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis The Professional Edge by : James S. Bowman

Download or read book The Professional Edge written by James S. Bowman and published by Routledge. This book was released on 2016-04-29 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. It sets standards for everyone who conducts the public's business and links them with performance management, human resource administration, and information technology skills. The authors identify the ethical foundations of public service and how to integrate them in practice. They also address individual leadership, what it means, and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.

Lessons in Leadership

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Author :
Publisher : Routledge
ISBN 13 : 1134365292
Total Pages : 186 pages
Book Rating : 4.1/5 (343 download)

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Book Synopsis Lessons in Leadership by : Eileen Milner

Download or read book Lessons in Leadership written by Eileen Milner and published by Routledge. This book was released on 2012-10-02 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using international case study material, this book examines how ideas of visionary leadership have been developed and discusses their applicability to the public sector. The book covers: the tensions that can arise between administrative/bureaucratic traditions and the leadership styles required today the relationship between political leadership and organizational leadership different approaches that have been adopted by public service leaders in organizations around the globe and their level of success the extent to which existing theories of leadership are appropriate for a new management context. A welcome addition to the current literature, this book will be invaluable reading for students of public administration as well as practitioners and policy makers in the public services.

The Fundamentals of Public Personnel Management

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Author :
Publisher : Juta and Company Ltd
ISBN 13 : 9780702143793
Total Pages : 292 pages
Book Rating : 4.1/5 (437 download)

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Book Synopsis The Fundamentals of Public Personnel Management by : J. Cheminais

Download or read book The Fundamentals of Public Personnel Management written by J. Cheminais and published by Juta and Company Ltd. This book was released on 1998 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government and those executing its policies face the daunting task of delivering essential services to a dispossessed and hugely disadvantaged electorate. The authors of The Fundamentals of Public Personnel Management argue that, although the state controls a wide range of limited resources, only the effective management and judicious administration of its primary asset, its personnel, will allow it to translate physical, financial, material and technological resources into synergistic founts of national well-being. Trained and motivated public employees schooled in the ethics of their profession are essential to transforming inanimate structures and resources into people-oriented dispensers of sustainable service delivery.

Public Personnel Management

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Author :
Publisher : Routledge
ISBN 13 : 1317344928
Total Pages : 573 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis Public Personnel Management by : Jared J. Llorens

Download or read book Public Personnel Management written by Jared J. Llorens and published by Routledge. This book was released on 2015-07-17 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: Distinguished by its coherent values perspective, Public Personnel Management focuses on the conflicts, political processes, and management techniques that provide the context for personnel administration in the public sector. Organized around the four principal personnel functions that must be fulfilled in any complex organization, this book provides a comprehensive exploration of the planning, acquisition, development, and sanctions within public personnel management.

Human Resource Management in Public Service

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Author :
Publisher : CQ Press
ISBN 13 : 1071809253
Total Pages : 665 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Human Resource Management in Public Service by : Evan M. Berman

Download or read book Human Resource Management in Public Service written by Evan M. Berman and published by CQ Press. This book was released on 2021-06-30 with total page 665 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. This Seventh Edition encourages active learning for students through skill-building exercises, problem-solving tasks, and new sections on critical thinking.

Handbook on Performance Management in the Public Sector

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1789901200
Total Pages : 352 pages
Book Rating : 4.7/5 (899 download)

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Book Synopsis Handbook on Performance Management in the Public Sector by : Deborah Blackman

Download or read book Handbook on Performance Management in the Public Sector written by Deborah Blackman and published by Edward Elgar Publishing. This book was released on 2021-05-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Personnel Management in Government

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Author :
Publisher : Routledge
ISBN 13 : 0429754477
Total Pages : 421 pages
Book Rating : 4.4/5 (297 download)

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Book Synopsis Personnel Management in Government by : Norma M. Riccucci

Download or read book Personnel Management in Government written by Norma M. Riccucci and published by Routledge. This book was released on 2019-11-21 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 20 million people on its payroll, the government is the largest employer in the country. Managing people who do the nation’s work is of critical importance to politicians, government leaders, and citizens alike. Personnel Management in Government: Politics and Process, eighth edition, examines the progress and innovations that public personnel professionals are making to address changes in the political, legal, and managerial environment of government. It provides students with a comprehensive understanding of human resource management within its historical and political context in the public sector. A number of new developments are addressed in the eighth edition, including discussion of: Human resource management in nonprofit organizations in an all-new, dedicated chapter Current and future challenges to recruitment and hiring, including the use of social media in recruitment Privatization and contracting out The rise of employment "at will" policies Digital technology or "digitalization" in HRM and the need to enhance cybersecurity Managing performance with human capital analytics Increased reliance on telework States’ attacks on public sector labor unions HRM changes under the Trump administration Since publication of the first edition in 1977, Personnel Management in Government has addressed issues not yet considered mainstream, but that have proven central to the development of the field over time. This long-standing but no less innovative textbook is required reading for all students of public, government, and non-profit personnel management.