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Managing Patient Expectations
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Book Synopsis Managing Patient Expectations by : Susan Keane Baker
Download or read book Managing Patient Expectations written by Susan Keane Baker and published by Jossey-Bass. This book was released on 1998-08-21 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Susan Keane Baker - an expert in the field of physician practice management and patient satisfaction - describes how to develop the qualities of understanding, empathy, and compassion that help to meet and exceed patient expectations. Managing Patient Expectations is filled with realistic and cost-effective strategies for maintaining patient satisfaction, creating loyalty, and increasing referrals. This practical guide explains how to find out what patients really think and how physicians can best respond in a variety of situations. Written for all members of the health care team, the book reveals the vital role that each person plays in managing patient expectations.
Book Synopsis Successful Practice Managment: Exceeding Patient Expectations by : Colleen Sullivan
Download or read book Successful Practice Managment: Exceeding Patient Expectations written by Colleen Sullivan and published by Lulu.com. This book was released on 2012-10-11 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful Practice Management: Exceeding Patient Expectations is a must-have for all healthcare practices. It includes an extensive guide on how to run a successful healthcare practice, an in-depth discussion on the importance of patients over the seven stages of the patient consultation process, and an emphasis on the importance of patients' need for expert care, understanding, and satisfaction from the practice experience. There are 12 detailed chapters that provide the reader with an analysis of healthcare practice management for patient satisfaction, recognising and removing barriers to patient value from consultations, developing personnel and practice systems, and financial compliance requirements and quality control. This book is written as a practical guide for healthcare practices that focuses on and emphasises the importance of patients.
Book Synopsis The Difficult Hair Loss Patient by : Ralph M. Trüeb
Download or read book The Difficult Hair Loss Patient written by Ralph M. Trüeb and published by Springer. This book was released on 2015-09-02 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: You could read every textbook available on hair growth and disorders, and still not be able to treat hair loss effectively. In every art, there are many techniques, but few principles. The only way to achieve success is to have a firm foundation of principles to build upon, and the right attitude about how to achieve your goals. This book offers a detailed guide that goes beyond the technical aspects of trichology and evidence based medicine, providing specialists and primary care physicians experienced in the basic management of hair loss with the additional know-how they need to master the ultimate challenge of difficult hair loss patients. First, the prerequisites for successful management of hair loss are reviewed – basically, making a diagnosis and understanding the patient and his or her problem. Then, guidelines on the management of difficult dermatologic conditions and of psychopathological disorders associated with hair loss are provided. Lastly, important aspects of follow-up are covered–specifically the problems of adverse effects, patient non-compliance, and their management–before concluding with exemplary case studies of successful treatment of alopecia and related conditions.
Book Synopsis Managing Expectations by : George Pitagorsky
Download or read book Managing Expectations written by George Pitagorsky and published by . This book was released on 2017-01-25 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Research Methods in Health by : Ann Bowling
Download or read book Research Methods in Health written by Ann Bowling and published by . This book was released on 2002-01 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: This second edition has been revised and updated to reflect key methodological developments in health research. It is a comprehensive, easy to read, guide to the range of methods used to study and evaluate health and health services. It describes the concepts and methods used by the main disciplines involved in health research, including: demography, epidemiology, health economics, psychology and sociology.
Book Synopsis Managing Patients with Chronic Pain and Opioid Addiction by : Donald R Taylor
Download or read book Managing Patients with Chronic Pain and Opioid Addiction written by Donald R Taylor and published by Springer. This book was released on 2015-07-14 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text will provide readers with a thorough review of the complex condition of chronic pain and addictions. The book was originally commissioned due to the need in the field for more literature on the topic. This concise pocket book will review epidemiology, clinical features, diagnosis, and medical management of both chronic pain and addiction. Busy healthcare professionals will benefit from this text, which will not only cover the foundation of the management of both conditions and together, but discuss up-to-date national and international treatment guidelines, upcoming therapies and REMS.
Book Synopsis Managing a Canadian Healthcare Strategy by : A. Scott Carson
Download or read book Managing a Canadian Healthcare Strategy written by A. Scott Carson and published by McGill-Queen's Press - MQUP. This book was released on 2017-03-16 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Canada’s fragmented healthcare system is one of the most expensive among the OECD countries, yet the quality of its performance is mediocre at best. Canada lacks a system-wide healthcare strategy that brings together many individual federal, provincial, and territorial strategies into a comprehensive and coherent whole. Managing a Canadian Healthcare Strategy is a collection of ten policy research essays by leading Canadian and international scholars who address three important questions. First, if Canada had a unifying strategy, how would the country measure its success and monitor its performance? Second, who are the agents of change to bring about a Canadian system-wide strategy? Third, how can the jurisdictional realities of Canada’s political system be managed to bring about strategic reform? The final section in the volume explores ways to overcome the barriers and impediments that preoccupy Canadians’ concerns about healthcare. A companion volume to Toward a Healthcare Strategy for Canadians, the contributors to Managing a Canadian Healthcare Strategy turn to the critical importance of how necessary healthcare changes can be best implemented.
Book Synopsis Communication in Medical Care by : John Heritage
Download or read book Communication in Medical Care written by John Heritage and published by Cambridge University Press. This book was released on 2006-07-06 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 2006 volume provides a comprehensive discussion of communication between doctors and patients in primary care consultations. It brings together a team of leading contributors from the fields of linguistics, sociology and medicine to describe each phase of the primary care consultation, identifying the distinctive tasks, goals and activities that make up each phase of primary care as social interaction. Using conversation analysis techniques, the authors analyze the sequential unfolding of a visit, and describe the dilemmas and conflicts faced by physicians and patients as they work through each of these activities. The result is a view of the medical encounter that takes the perspective of both physicians and patients in a way that is both rigorous and humane. Clear and comprehensive, this book will be essential reading for students and researchers in sociolinguistics, communication studies, sociology, and medicine.
Book Synopsis Organization and Management of IVF Units by : Steven D. Fleming
Download or read book Organization and Management of IVF Units written by Steven D. Fleming and published by Springer. This book was released on 2016-08-23 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together the latest information on the organization, management and quality of in-vitro fertilization (IVF) units, this is the first true field guide for the clinician working in assisted reproductive technologies (ART). Divided thematically into four main sections, part one discussed the establishment and organization of the IVF unit, including location, design and construction, practical considerations for batching IVF cycles, and regulations and risk management. Part two, the largest section, covers the many aspects of overall quality management and its implementation – staff and patient management, cryobank and PGD/PGS management, and data management – as well as optimization of treatment outcomes and statistical process control analysis to assess quality variation. Part three addresses the relationship between IVF units and society at large, including the ethics of IVF treatment, as well as public/low-cost and private/corporate IVF units. Advertising and marketing for IVF units is discussed in part four, including the building and managing of websites and the use of traditional print and social media. With approximately five thousand IVF units worldwide and a growing number of training programs, Organization and Management of IVF Units is a key resource for clinic directors, unit managers, embryologists, quality experts, and students of reproductive medicine and clinical embryology.
Book Synopsis Evidence-based Practice for Nurses and Healthcare Professionals by : Janet Barker
Download or read book Evidence-based Practice for Nurses and Healthcare Professionals written by Janet Barker and published by SAGE. This book was released on 2016-05-28 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the current healthcare climate, it is more important than ever to be able to select and find the right evidence for your practice to ensure patients receive safe, high quality care. The fully updated new edition of this comprehensive book helps nurses and healthcare professionals understand how to use evidence in all aspects of care, with plenty of examples and activities to help relate concepts to practice. The new edition features: * Explanation of what values-based practice means and how it fits alongside evidence-based practice * A new chapter on innovation and improvement to help you make a difference in your practice * Even more examples from a range of professions to understand how different professions work together * Learning features to make it easier to learn, including word puzzles, chapter summaries and a glossary It is essential reading for all pre-qualifying and qualified nursing and allied health students who are exploring evidence-based practice for the first time. Janet Barker was formerly Associate Professor of Nursing at the University of Nottingham. Paul Linsley and Ros Kane are both Principal Lecturers at the University of Lincoln.
Book Synopsis The Tool Kit for Dental Risk Management by : Roy C. Lilley
Download or read book The Tool Kit for Dental Risk Management written by Roy C. Lilley and published by Radcliffe Publishing. This book was released on 2002 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dentists and members of the dental practice team increasingly need to know how to deal with potential risks to patients, dentists, staff and premises; and how to manage risk with common sense procedures. This book shows the reader how. It addresses risk issues and helps dentists and dental professionals find the answers. It is a comprehensive guide including topics such as complaints, claims, consent, health and safety, dental records, radiology, treatment planning and finance management. The book can be read cover to cover, or referred to as needed for specific topics. Icons help guide the reader through the text, and exercises for individuals and team groups are also included.
Book Synopsis Making Sense of Risk Management by : Roy Lilley
Download or read book Making Sense of Risk Management written by Roy Lilley and published by CRC Press. This book was released on 2016-07-14 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: What you really need to know about risk management, clinical governance, law and ethics... Now completely revised and updated Making Sense of Risk Management: a workbook for primary care breaks down complex issues and presents them in an easily comprehensible manner. Addressing current issues such as the new GP Contract and the rapid rise in litigation, this new edition takes on a more rigorous approach but maintains the same light-hearted style with more detailed and definitive guidance. The format makes use of tips, warnings, tables, exercises and think boxes providing an informative, interesting and engaging read. All primary care staff including General Practitioners, managers, nurses, health visitors, administrative staff and receptionists will find this book invaluable.
Book Synopsis Making Sense of Risk Management by : Roy C. Lilley
Download or read book Making Sense of Risk Management written by Roy C. Lilley and published by Radcliffe Publishing. This book was released on 2005 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chaperones -- Domiciliary Visiting -- Locums and Risk -- Managing Patient Expectations -- Risk and Finance -- Getting to Grips with Communication -- Information Technology and Risk Management -- Reviewing the Practice -- Health and Safety 1 -- Health and Safety 2 -- Employment Issues and Risk -- Risk and the Media -- Clinical Governance -- Annex - Stop Press! -- Index -- Back Cover
Book Synopsis Managing Expectations by : Minnie Driver
Download or read book Managing Expectations written by Minnie Driver and published by HarperCollins. This book was released on 2022-05-03 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: A MARIE CLAIRE BEST MEMOIR OF THE YEAR • A USA TODAY MUST READ BOOK • A W MAGAZINE MOST ANTICIPATED BOOK • A SHEREADS BEST MEMOIR OF THE SUMMER A charming, poignant, and mesmerizing memoir in essays from beloved actor and natural-born storyteller Minnie Driver, chronicling the way life works out even when it doesn’t. In this intimate, beautifully crafted collection, Driver writes with disarming charm and candor about her bohemian upbringing between England and Barbados; her post-university travails and triumphs—from being the only student in her acting school not taken on by an agent to being discovered at a rave in a muddy field in the English countryside; shooting to fame in one of the most influential films of the 1990s and being nominated for an Academy Award; and finding the true light of her life, her son. She chronicles her unconventional career path, including the time she gave up on acting to sell jeans in Uruguay, her journey as a single parent, and the heartbreaking loss of her mother. Like Lena Dunham in Not That Kind of Girl, Gabrielle Union in We’re Going to Need More Wine and Patti Smith in Just Kids, Driver writes with razor-sharp humor and grace as she explores navigating the depths of failure, fighting for success, discovering the unmatched wonder and challenge of motherhood, and wading through immeasurable grief. Effortlessly charming, deeply funny, personal, and honest, Managing Expectations reminds us of the way life works out—even when it doesn’t.
Book Synopsis Mastering Refractive IOLs by : David F. Chang
Download or read book Mastering Refractive IOLs written by David F. Chang and published by SLACK Incorporated. This book was released on 2008 with total page 964 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IOL technical specifications, the clinical data, and the necessary clinical and surgical skills comprise the scientific foundation for achieving a "premium" refractive outcome. To consistently achieve patient satisfaction, however, requires mastering the art of patient and IOL selection, communicating and counseling effectively, and providing a "premium" patient experience. This is a nontraditional book in which multiple experts are separately asked to discuss controversial subjects in a reader-friendly format. There is balanced coverage of all of the available refractive IOLs, as well as those that may become available in the near future. A major emphasis is placed on avoiding and managing complications or potentially dissatisfied patients. There are more than 200 chapters that are organized into 14 major sections, over 300 images, 100 tables, and 12 sidebars that cover every aspect of refractive IOL clinical practice. This is a comprehensive educational resource addressing the most demanding and rapidly evolving area in cataract and refractive surgery today and the first book to cover both the clinical and nonclinical aspects of offering refractive IOL services.
Author :Consultant in Communicable Disease Control Emily Phipps Publisher :Oxford University Press ISBN 13 :0198834535 Total Pages :417 pages Book Rating :4.1/5 (988 download)
Book Synopsis Prison Medicine and Health by : Consultant in Communicable Disease Control Emily Phipps
Download or read book Prison Medicine and Health written by Consultant in Communicable Disease Control Emily Phipps and published by Oxford University Press. This book was released on 2023-10-10 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are almost 86,000 people in the prison system in the United Kingdom, held in 118 prisons and nine immigration removal centres. People in the carceral system have some of the most complex health and social care needs in all of society. They have higher rates of cardiovascular disease, mental health issues, substance misuse problems, and the prison setting can increase the spread of infectious diseases. Therefore, they require complex, multidisciplinary care that is person-centred and that does not treat them as a prisoner, but rather as a patient. As the specialty of prison medicine develops, this brand new Oxford Specialist Handbook provides an introduction to the discipline, offering a definitive hands-on guide that brings together up-to-date policy and guidance alongside practical tips for practitioners working in the prison estate. Focusing on the multidisciplinary care required to best protect the health of people in prison, this new title brings together perspectives from GPs, psychiatrists, nurses, and occupational therapists on how to best deliver care within the constraints of the detention setting.
