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Managing Housekeeping Operations
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Author :Margaret M. Kappa Publisher :Educational Institute of American Hotel & Motel Association ISBN 13 : Total Pages :454 pages Book Rating :4.0/5 ( download)
Book Synopsis Managing Housekeeping Operations by : Margaret M. Kappa
Download or read book Managing Housekeeping Operations written by Margaret M. Kappa and published by Educational Institute of American Hotel & Motel Association. This book was released on 1995 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Managing Housekeeping Operations (AHLEI) by : Aleta A. Nitschke
Download or read book Managing Housekeeping Operations (AHLEI) written by Aleta A. Nitschke and published by Pearson Higher Ed. This book was released on 2013-04-29 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.
Book Synopsis Professional Management of Housekeeping Operations by : Robert J. Martin
Download or read book Professional Management of Housekeeping Operations written by Robert J. Martin and published by Wiley. This book was released on 1992-03 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the changing, growing role of the housekeeping department to include maintenance of health club facilities, grounds, valet, and foodservice facilities.
Book Synopsis Hotel Housekeeping by : G. Raghubalan
Download or read book Hotel Housekeeping written by G. Raghubalan and published by Oxford University Press, USA. This book was released on 2015 with total page 772 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accompanying DVD contains videos & PowerPoint presentations on different aspects of hotel houskeeping .
Book Synopsis Housekeeping Management by : Matt A. Casado
Download or read book Housekeeping Management written by Matt A. Casado and published by Wiley Global Education. This book was released on 2012-04-13 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations. The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book also incorporates new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.
Book Synopsis Professional Management of Housekeeping Operations by : Thomas J. A. Jones
Download or read book Professional Management of Housekeeping Operations written by Thomas J. A. Jones and published by John Wiley & Sons. This book was released on 2007-10-26 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at www.wiley.com/college
Book Synopsis Hotel Housekeeping Operations by : Shailendra Rai
Download or read book Hotel Housekeeping Operations written by Shailendra Rai and published by Orangebooks Publication. This book was released on 2020-06-18 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book explores the key elements of housekeeping as also its theoretical foundations and techniques of operations: the structure and layout of the housekeeping department, housekeeping inventory, guest room layout and maintenance, flower arrangement, and interior decoration.
Book Synopsis Text Bk Of Hotel Housekeeping by : Andrews
Download or read book Text Bk Of Hotel Housekeeping written by Andrews and published by Tata McGraw-Hill Education. This book was released on 2007-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Managing Front Office Operations by : Michael L. Kasavana
Download or read book Managing Front Office Operations written by Michael L. Kasavana and published by Educational Institute. This book was released on 2013-04-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Book Synopsis Housekeeping Operations, Design and Management by : Malini Singh & Jaya B. George
Download or read book Housekeeping Operations, Design and Management written by Malini Singh & Jaya B. George and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Housekeeping Operations, Design And Management is a comprehensive textbook, which aims to cover all relevant theoretical and practical aspects of housekeeping with special reference to hotels. The book is divided into three sections operations, design and management. The first part covers the theoretical foundation and techniques of operation of housekeeping and gives the basic knowledge of practical housekeeping. The second part of the book covers the design aspects in housekeeping, which includes interior decoration, floral design, uniform design and textiles. The third section of the book highlights the managerial aspects of housekeeping, which includes contract services, human resource management, budgets and also the latest trends in the accommodation department of hotels. The book also highlights the relation between interior decoration and housekeeping. It is specially designed for students pursuing a degree or diploma in Hotel Management/Home Science, and also for housekeepers working in the industy. The photographs, charts, diagrams and tables are useful in coverage of the concepts of housekeeping. The book is also helpful for entrepreneurs who want to start their own housekeeping concern.
Book Synopsis Housekeeping (Theory and Practice) by : Negi Jagmohan
Download or read book Housekeeping (Theory and Practice) written by Negi Jagmohan and published by S. Chand Publishing. This book was released on with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapter 1. Introduction Chapter 2. Organisational And Operation Chapter 3. Cleaning Agents And Equipments Chapter 4. Hotel Guest Rooms And Cleaning Procedure Chapter 5. Bed Marketing And Principle Of Cleaning Chapter 6. Linen Management And Control Chapter 7. Laundry Operation Chapter 8. Room Keys And Key Control Chapter 9. Pest And Pest Control Chapter 10. Security And Safety Appendices A. Examination Questions B. Housekeeping Terminology C. Books And Publications
Author :Margaret M. Kappa Publisher :Educational Institute of American Hotel & Motel Association ISBN 13 :9780866121569 Total Pages :532 pages Book Rating :4.1/5 (215 download)
Book Synopsis Housekeeping Management by : Margaret M. Kappa
Download or read book Housekeeping Management written by Margaret M. Kappa and published by Educational Institute of American Hotel & Motel Association. This book was released on 1997 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Professional Management of Housekeeping Operations by : Delphina Fonseca
Download or read book Professional Management of Housekeeping Operations written by Delphina Fonseca and published by . This book was released on 2016-08-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every house, whether private, like yours, or commercial like offices, shops, hotels, hospitals, clubs, etc., needs to be kept clean and tidy, so that it looks inviting to all. This is where housekeeping comes in. Cleaning and maintenance services can be spotted very easily anywhere. Today's professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. Professional Housekeeper is an extra pair of hands - whether it's cleaning, laundry, ironing or any other household chores. A housekeeper is a person employed to manage a household, and the domestic staff. The housekeeper is second in command in the house and except in large establishments, where there is a house steward, the housekeeper must consider his/herself as the immediate representative of her mistress. Housekeeping managers see to it that hotel guests have adequate supplies both within their hotel rooms and in the public areas that they visit, such as the spa and washrooms. Different categories of hotel rooms entitle guest to different supplies. For example in a standard room, guests might receive only bathroom supplies, while in executive rooms, hotel services could include mini-bars, laundry and pressing services. It is the responsibility of the housekeeping manager to ensure that a hotel guest receives all the housekeeping services he purchased. Housekeeping managers receive and act on complaints from hotel guests relating to the state of their rooms or public areas. A hotel housekeeping manager is in a unique position to make recommendations about improvements to the hotel services due to his close interaction with the guests.Professional Management of Housekeeping Operations is an invaluable tool for this ever-changing profession. With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a guide for today's lodging industry. This book addresses the changing, growing role of the housekeeping department to include maintenance of grounds, room service management, and foodservice facilities.
Book Synopsis The Professional Housekeeper by : Madelin Schneider
Download or read book The Professional Housekeeper written by Madelin Schneider and published by John Wiley & Sons. This book was released on 1998-12-07 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the advent of new technology, new markets, and new products, the rapidly changing responsibilities of the professional housekeeper demand a resource manual for today’s lodging industry. In this Fourth Edition of The Professional Housekeeper, the authors address the evolving role of the professional housekeeper as a manager. No longer responsible only for cleaning duties and time schedules, today’s professional housekeeper must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. The professional housekeeper must also be aware of growing health and safety concerns. This comprehensive text has been updated to include everything from the latest information on self-managed teams in cleaning, "green cleaning," and recycling, to technological advances in the industry. Students and teachers alike will find The Professional Housekeeper, Fourth Edition an invaluable reference for this ever-changing profession.
Book Synopsis PROFESSIONAL GUIDE TO ROOM DIVISION OPERATIONS. by : MANOJ KUMAR. YADAV
Download or read book PROFESSIONAL GUIDE TO ROOM DIVISION OPERATIONS. written by MANOJ KUMAR. YADAV and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Check-in Check-out by : Gary K. Vallen
Download or read book Check-in Check-out written by Gary K. Vallen and published by Prentice Hall. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Check-In, Check-Outprovides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.
Book Synopsis Hotel Operations Management by : David K. Hayes
Download or read book Hotel Operations Management written by David K. Hayes and published by Prentice Hall. This book was released on 2016 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.
