Managing for Excellence in the Public Sector

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Author :
Publisher : Juta and Company Ltd
ISBN 13 : 9780702152023
Total Pages : 508 pages
Book Rating : 4.1/5 (52 download)

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Book Synopsis Managing for Excellence in the Public Sector by : G. Van der Waldt

Download or read book Managing for Excellence in the Public Sector written by G. Van der Waldt and published by Juta and Company Ltd. This book was released on 1999-12-31 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.

Management: It's not what you think

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Publisher : Pearson UK
ISBN 13 : 0273748815
Total Pages : 205 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis Management: It's not what you think by : Henry Mintzberg

Download or read book Management: It's not what you think written by Henry Mintzberg and published by Pearson UK. This book was released on 2013-07-09 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Henry Mintzberg's views are a breath of fresh air which can only encourage the good guys." The Observer Tied up in knots by KPIs? Confused by core competencies? Management doesn’t have to be this way. In fact, it shouldn’t be! One of today’ best-known and most controversial thinkers on management has joined forces with other leading business figures to provide a thought-provoking mix of writing on management. The cutting edge views depicted in this book are controversially the opposite of what is often held up as the truth in management. Management? Its Not What you Think! brings readers an unusual mix of perspectives to help stimulate more creative management thinking and more enjoyable, challenging and more productive ways to lead their teams. This is a book readers can dip into, a book they can savour, a book that won’t fail to get them reflecting on what management really is…

Quality

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Author :
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 456 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Quality by : C. Harold Aikens

Download or read book Quality written by C. Harold Aikens and published by Prentice Hall. This book was released on 2006 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Quality: A Corporate Force - Managing for Excellence provides a comprehensive approach to quality, giving particular emphasis to how the issues arising from quality impact management practices. Quality is presented as a core value that influences virtually every decision and behavior within an organization, including the nature and depth of relationships. This textbook cover topics of interest to all levels of the organization - from the formulation of strategy to the formation of Six Sigma project teams - and meets the needs of graduate and undergraduate students, as well as participants in short-course industrial training."--BOOK JACKET.

Sales Excellence

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Publisher : Springer Science & Business Media
ISBN 13 : 3642291694
Total Pages : 316 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis Sales Excellence by : Christian Homburg

Download or read book Sales Excellence written by Christian Homburg and published by Springer Science & Business Media. This book was released on 2012-10-24 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a very novel and strategic approach to Sales Management, an area that has suffered from a lack of sophistication in practice. This content-rich and thought-provoking book has a very unique positioning: It considers the sales performance of an organization at a very high, strategic level and offers specific guidance in managing not just a few direct reports but an entire organization?s sales function. The book includes many useful tools and guidelines and is enhanced with numerous examples that help bring the concepts to life and make them very approachable for the trade market. A checklist-based scoring system that is utilized throughout the book allows readers to specifically evaluate their own company as well as to track its progress as concepts are applied over time. This work is an essential resource and thought-provoking read for ambitious Sales Managers, including CEO-level executives.

Managing for Quality and Performance Excellence

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Author :
Publisher : Cengage Learning
ISBN 13 : 9781285069463
Total Pages : 0 pages
Book Rating : 4.0/5 (694 download)

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Book Synopsis Managing for Quality and Performance Excellence by : James R. Evans

Download or read book Managing for Quality and Performance Excellence written by James R. Evans and published by Cengage Learning. This book was released on 2013-01-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provide a description about the book that does not include any references to package elements. This description will provide a description where the core, text-only product or an eBook is sold. Please remember to fill out the variations section on the PMI with the book only information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Business of Excellence

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Publisher : Bloomsbury Publishing
ISBN 13 : 1472930231
Total Pages : 369 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis The Business of Excellence by : Justin Hughes

Download or read book The Business of Excellence written by Justin Hughes and published by Bloomsbury Publishing. This book was released on 2016-09-22 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.

Managing Child Nutrition Programs

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Publisher : Jones & Bartlett Learning
ISBN 13 : 9780763733902
Total Pages : 892 pages
Book Rating : 4.7/5 (339 download)

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Book Synopsis Managing Child Nutrition Programs by : Josephine Martin

Download or read book Managing Child Nutrition Programs written by Josephine Martin and published by Jones & Bartlett Learning. This book was released on 2008 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: This valuable resource for dietetic educators, community health and public health professionals is also an essential tool for school districts and state departments of education. With chapters prepared by recognized child nutrition practitioners and academic leaders, this publication addresses the strategic needs of child nutrition programs today. The Second Edition has been fully updated to reflect changes in legislation and school nutrition programs. This resource addressses the latest issues in the school nutrition environment such as a school's responsibility to curb student obesity, school board policy and the sale of non-nutritious foods, and the need for collaboration to balance healthy eating and physical activity. Managing Child Nutrition Programs, Second Edition offers updated competency statements for school nutrition directors, managers and food service assistants.

Guidelines for Excellence in Management

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Author :
Publisher : South Western Educational Publishing
ISBN 13 : 9780324271492
Total Pages : 0 pages
Book Rating : 4.2/5 (714 download)

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Book Synopsis Guidelines for Excellence in Management by : John M. Ivancevich

Download or read book Guidelines for Excellence in Management written by John M. Ivancevich and published by South Western Educational Publishing. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors provide the definitive standard for successfully and efficiently dealing with managerial situations and dilemmas.

CEO Excellence

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Publisher : Simon and Schuster
ISBN 13 : 1982179678
Total Pages : 384 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis CEO Excellence by : Carolyn Dewar

Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

High Performance Through Process Excellence

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 354077825X
Total Pages : 183 pages
Book Rating : 4.5/5 (47 download)

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Book Synopsis High Performance Through Process Excellence by : Mathias Kirchmer

Download or read book High Performance Through Process Excellence written by Mathias Kirchmer and published by Springer Science & Business Media. This book was released on 2008-10-01 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises. The book addresses executives and managers as well as educators and students.

Operations Management for Business Excellence

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Author :
Publisher : Routledge
ISBN 13 : 0429643888
Total Pages : 452 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Operations Management for Business Excellence by : David Gardiner

Download or read book Operations Management for Business Excellence written by David Gardiner and published by Routledge. This book was released on 2019-10-28 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.

Managing for Excellence in the Twenty-First Century

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Author :
Publisher : AuthorHouse
ISBN 13 : 1524643254
Total Pages : 507 pages
Book Rating : 4.5/5 (246 download)

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Book Synopsis Managing for Excellence in the Twenty-First Century by : Prof. Goski Alabi

Download or read book Managing for Excellence in the Twenty-First Century written by Prof. Goski Alabi and published by AuthorHouse. This book was released on 2016-11-19 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing for Excellence in the Twenty-First Century: The Total Quality Approach is a seminal book for achieving the much sought-after traits of quality and excellence. The book provides a practical yet philosophical perspective into achieving quality and excellence. Goski brings her combined experiences from industry, academia, and research into a compendium of principles, theories, practices, tools, techniques, and strategies that can provide and support personal and organizational transformation and sustainable growth. Through the search for excellence and sustainability, Goski presents a different functional approach to management using a combination of existing wisdom, theories, and practices to help create and deliver value that meets or exceeds expectations. Managing for Excellence in the Twenty-First Century is a new perspective to make a difference in both your life and work. Managing for Excellence in the Twenty-First Century: The Total Quality Approach is a wonderfully comprehensive resource that explain the concepts, philosophy, and principles of quality management clearly and simply enough that even complete beginners to quality management will be able to understand. But it is also thorough enough that those with previous experience in quality management will still gain insights. It presents an expos of the concept of quality from a practical point of view and discusses the differences between management and quality management approaches of the twentieth and twenty-first centuries. The analysis of theories is backed by case examples, and careful attention is given to the limitations of existing theories, standards, and practices. The book also brings to the readers attention their innate power to make a difference and be original through the influence of creativity and innovation. The book also stresses the importance of the values of customer satisfaction, learning, leadership, and adaptation, with the view of improving continually. The book also draws readers attention to some cultural shifts of the twenty-first century and provides insight into how to change with the times by focusing on digital fluency, among other strategies. The book provides a good text for teaching at both the graduate and undergraduate levels. It covers areas like the philosophy of quality management, the purpose of existence, the evolution of quality-management principles, and the lessons to be learned from the various shifts in management practices. It also includes a discussion of the philosophy of excellence, the concept of quality and management, people management, and the relevance of technology and social media in achieving excellence in contemporary times as well as strategies for achieving excellence in contemporary times.

Managing Social Service Staff for Excellence

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118089510
Total Pages : 260 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Managing Social Service Staff for Excellence by : Nancy Summers

Download or read book Managing Social Service Staff for Excellence written by Nancy Summers and published by John Wiley & Sons. This book was released on 2011-02-17 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

Excellence in Human Service Organization Management

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Author :
Publisher : Pearson
ISBN 13 : 9780205088157
Total Pages : 0 pages
Book Rating : 4.0/5 (881 download)

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Book Synopsis Excellence in Human Service Organization Management by : Peter M. Kettner

Download or read book Excellence in Human Service Organization Management written by Peter M. Kettner and published by Pearson. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Organizations. Integrated in management theory, the model presented in the text is adapted to human service organizations generally and social work issues specifically. The text first identifies problems in organizational functioning as well as proposes what managers need to do to put their organizations back on track toward excellence. Then it guides managers through a plan to bring employees on board and continuously nurture them so they identify their success with that of the organization. Standards for Excellence Series -- Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. Learning Goals Upon completing this book, readers will be able to: Identify problems in organizational functioning. Recognize what managers need to do to get organizations on the track for excellence. Understand what employees need to do to help the overall well-being of an organization.

Scaling Up Excellence

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Author :
Publisher : Crown Currency
ISBN 13 : 0385347030
Total Pages : 368 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Scaling Up Excellence by : Robert I. Sutton

Download or read book Scaling Up Excellence written by Robert I. Sutton and published by Crown Currency. This book was released on 2014-02-04 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.

Achieving Organizational Excellence

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Author :
Publisher : Springer
ISBN 13 : 9783030099312
Total Pages : 193 pages
Book Rating : 4.0/5 (993 download)

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Book Synopsis Achieving Organizational Excellence by : Flevy Lasrado

Download or read book Achieving Organizational Excellence written by Flevy Lasrado and published by Springer. This book was released on 2018-12-25 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.

Process Management Excellence

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Author :
Publisher : Paton Professional
ISBN 13 : 9781932828061
Total Pages : 184 pages
Book Rating : 4.8/5 (28 download)

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Book Synopsis Process Management Excellence by : H. James Harrington

Download or read book Process Management Excellence written by H. James Harrington and published by Paton Professional. This book was released on 2006 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: