Managing Benefits

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Managing Benefits

Author : Steve Jenner
Publisher :
ISBN 13 : 9780117082519
Total Pages : 271 pages
Book Rating : 4.0/5 (825 download)

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Book Synopsis Managing Benefits by : Steve Jenner

Download or read book Managing Benefits written by Steve Jenner and published by . This book was released on 2014-09-29 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Projects and programmes should achieve a return on the investment made by the owner or sponsor. This return is now thought of as the benefits that accrue from the investment: some financial, others perhaps harder to define, but nonetheless just as important in justifying the investment. Making sure that they are realised, and that unanticipated benefits are maximised, is as important as the initial justification, and without that many projects have earned a bad name for project management. This publication provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change. It provides guidance for all involved in successful change delivery from senior responsible owners and directors through to portfolio, programme and project managers. The guidance is the source material for an accredited qualification from APMG-International

Benefits Realization Management

Author : Carlos Eduardo Martins Serra
Publisher : CRC Press
ISBN 13 : 1315352338
Total Pages : 210 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Benefits Realization Management by : Carlos Eduardo Martins Serra

Download or read book Benefits Realization Management written by Carlos Eduardo Martins Serra and published by CRC Press. This book was released on 2016-10-14 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benefits realization management (BRM) is a key part of governance, because it supports the strategic creation of value and provides the correct level of prioritization and executive support to the correct initiatives. Because of its relevance to the governance process, BRM has a strong influence over project success and is a link between strategic planning and strategy execution. This book guides portfolio, program, and project managers through the process of benefits realization management so they can maximize business value. It discusses why and how programs and projects are expected to enable value creation, and it explains the role of BRM in value creation. The book provides a flexible framework for: Translating business strategy drivers into expected benefits and explains the subsequent composition of a program and project portfolio that can realize expected benefits Planning the benefits realization expected from programs and projects and then making it happen Keeping programs and projects on track Reviewing and evaluating the benefits achieved or expected against the original baselines and the current expectations. To help project, program, and portfolio managers on their BRM journey, as well as to support business managers in executing business strategies, the book identifies key organizational responsibilities and roles involved in BRM practices, and it provides a simple reference that can be mapped against any organizational structure. A detailed and comprehensive case study illustrates each phase of the BRM framework as it links business strategy to project work, benefits, and business value. Each chapter ends with a series questions that provide a BRM self-assessment. The book concludes with a set of templates and detailed instructions to ensure successful deployment of BRM.

Benefits Management

Author : John Ward
Publisher :
ISBN 13 :
Total Pages : 419 pages
Book Rating : 4.:/5 (12 download)

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Book Synopsis Benefits Management by : John Ward

Download or read book Benefits Management written by John Ward and published by . This book was released on 2006 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers the topic of achieving value from IT from both theoretical and practical perspectives. It is based on extensive research which produced a comprehensive understanding and analysis of the issues involved and innovative new approaches that addressed those issues plus considerable practical application, in a wide range of organisations of the ideas, processes, tools and techniques that were developed. The book describes how IS/IT investments can be aligned accurately with organisational strategy and how the approach and 'tool-kit' can be used by business managers and IS/IT spec.

Strategic Benefits Realization

Author : Craig Letavec
Publisher : J. Ross Publishing
ISBN 13 : 1604270934
Total Pages : 312 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Strategic Benefits Realization by : Craig Letavec

Download or read book Strategic Benefits Realization written by Craig Letavec and published by J. Ross Publishing. This book was released on 2014-02-19 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Strategic Benefits Realization never loses focus on the ultimate goal of any organization—to achieve business benefits that endure. Craig Letavec’s common sense approach and practical guidance can be applied throughout the entire benefits realization life cycle to ensure true business value from project investments. Business and project professionals can apply the author’s business-focused techniques immediately—a must read in today’s highly competitive global marketplace.” —Marc Resch, President, Resch Group, and best-selling author This desk reference offers practical guidance for program managers, portfolio managers, and business leaders in the implementation of benefits realization management in organizations. Aligned with global standards, this book extends the knowledge contained in these standards through practical implementation guidance, examples, and additional detail created to assist organizations in implementing benefits realization management as a business practice to support the achievement of strategic business benefits. It also addresses important considerations in organizational change management, providing insights on leveraging key principles to guide successful implementation of the business change required to realize benefits through project and program work. Leveraging benefits realization management at the business portfolio level is covered as well. This book is ideal for organizations beginning to implement benefits realization management and those that wish to mature existing practices. Strategic Benefits Realization provides a practical approach to implementing benefits realization management in organizations that is aligned to PMI’sStandard for Program Management and other global standards, and is presented in the context of program and portfolio management. The guidance offered supports effective governance and execution management to deliver business value.

Managing Successful Programmes

Author : Great Britain. Office of Government Commerce
Publisher : The Stationery Office
ISBN 13 : 9780113309177
Total Pages : 176 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Managing Successful Programmes by : Great Britain. Office of Government Commerce

Download or read book Managing Successful Programmes written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2003 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Programme management is becoming an increasingly important aspect of managing business change, whether within parts of an organisation, across the whole organisation or involving a group of organisations. The drivers for change may be internal, such as improving the quality of products, or external, such as new government policy. The second edition of this publication describes the OGC's approach for managing change effectively, based upon best practice experience within government and across the private sector. It provides an overview of the programme management framework, and considers key principles including leadership, benefits management, stakeholder management and communication, risk management, programme planning and control, business case management and quality management issues. It then goes on to discuss the programme management lifecycle including the identification and detailed definition of the programme, managing the project portfolio, delivery and realisation of measurable business benefits and the close-down of the programme and its infrastructure.

Benefits Realization Management: A Practice Guide

Author :
Publisher : Project Management Institute
ISBN 13 : 1628254815
Total Pages : 133 pages
Book Rating : 4.6/5 (282 download)

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Book Synopsis Benefits Realization Management: A Practice Guide by :

Download or read book Benefits Realization Management: A Practice Guide written by and published by Project Management Institute. This book was released on 2019-01-22 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benefits realization is the common thread that runs from organizational strategy through project deliverables that contribute benefits. Yet, according to PMI's 2018 Pulse of the Profession Report: Success in Disruptive Times, only one in three organizations report high benefits realization maturity. This practice guide provides a comprehensive look at the topic of benefits realization in of portfolio, program, and project management. It will help readers tackle this important topic and drive more successful outcomes and better strategic alignment in your organization. Inside this practice guide readers will find: standardized definitions for benefits realization, benefits realization management and associated benefits realization terms; the core principles of benefits realization; the benefits realization management life cycle from organizational mission, vision, and strategy through project deliverables and success measurement, and how it contributes to the expected benefits and value that the organization intends to realize; and a framework and guidance to help practitioners manage benefits realization in organizational project management and portfolio, program, and project management. As with all PMI standards and publications, this practice guide also aligns with our other standards including: A Guide to the Project Management Body of Knowledge (PMBOK Guide)®—Sixth Edition; The Standard for Program Management—Fourth Edition; and The Standard for Portfolio Management—Fourth Edition.

Business Benefits Through Programme and Project Management

Author : Great Britain. Office of Government Commerce
Publisher : The Stationery Office
ISBN 13 : 9780113310258
Total Pages : 108 pages
Book Rating : 4.3/5 (12 download)

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Book Synopsis Business Benefits Through Programme and Project Management by : Great Britain. Office of Government Commerce

Download or read book Business Benefits Through Programme and Project Management written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2006-02-23 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful business organisations need to be able to manage the process of change effectively in order to ensure that the benefits of planned projects and long-term strategies are realised. PRINCE2 (Projects in Controlled Environments) provides a structured project management framework for all types of projects, and is widely recognised by the UK government as well as throughout the private sector. This book contains best practice guidance for senior managers on how to delegate the planning and implementation of projects whilst remaining in overall strategic control, in order to successfully deliver desired business benefits.

Information Systems Evaluation Management

Author : Van Grembergen, Wim
Publisher : IGI Global
ISBN 13 : 1931777373
Total Pages : 336 pages
Book Rating : 4.9/5 (317 download)

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Book Synopsis Information Systems Evaluation Management by : Van Grembergen, Wim

Download or read book Information Systems Evaluation Management written by Van Grembergen, Wim and published by IGI Global. This book was released on 2001-07-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investments in IT are growing extensively and business managers worry about the fact that the benefits of IT investments might not be as high as expected. Information Systems Evaluation Management discusses this issue among others, through its presentation of the most current research in the field of IS evaluation.

Unleashing the Power of Benefits Realisation Management

Author : Charles Crawford
Publisher : Enlighten Publications
ISBN 13 :
Total Pages : 241 pages
Book Rating : 4./5 ( download)

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Book Synopsis Unleashing the Power of Benefits Realisation Management by : Charles Crawford

Download or read book Unleashing the Power of Benefits Realisation Management written by Charles Crawford and published by Enlighten Publications. This book was released on 2023-11-24 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Unleashing the Power of Benefits Realisation Management: Maximising Returns on Projects and Change Initiatives" is your comprehensive guide to unlocking the full potential of your organisational initiatives. In this book, you'll embark on a transformative journey into the world of benefits realisation management (BRM) and gain invaluable insights into the powerful tools and techniques that drive its success. In today's dynamic and competitive business landscape, the ability to effectively navigate the complexities of project and initiative implementation is crucial. This book equips you with the knowledge, strategies, and practical insights needed to maximise the value of your organisational initiatives and realise their promised benefits. With a solid foundation in understanding benefits realisation management, you'll dive deep into the core tools and techniques that underpin BRM. From stakeholder analysis and management to risk management and change management, each topic is explored in detail, providing you with a wealth of practical knowledge and guidance. Discover how to foster meaningful relationships with key stakeholders and engage them effectively to ensure their support and alignment with project objectives. Learn how to identify, assess, and mitigate risks that may impede benefits realisation, safeguarding the success of your initiatives. Master the art of change management, leading and managing organisational change to optimise benefits realisation and ensure smooth transitions. Harness the power of monitoring and evaluation tools, enabling you to gain valuable insights into project progress and make data-driven decisions for course corrections and adjustments. Dive into the realm of project management software and learn how these tools can streamline and elevate your BRM processes, enhancing efficiency and effectiveness. Recognising the critical role of governance, this book sheds light on establishing robust governance structures and processes to guide and oversee benefits realisation efforts. You'll also explore the human factor in BRM, understanding the influence of individuals and teams in driving successful benefits realisation, and uncovering the core competencies required for BRM success. This book doesn't stop there. It delves into essential topics such as business process modelling, data analysis tools, benefits dependency mapping, benefits profiling, and the development of key performance indicators (KPIs). Furthermore, it addresses the challenges of benefits sustainment, training you to maintain and optimise benefits over the long term. Ethics and compliance find their rightful place in this comprehensive guide, emphasising the significance of ethical practices and compliance in fostering trust and integrity in benefits realisation efforts. Finally, gain valuable insights into emerging trends and developments that will shape the future of benefits realisation management. Whether you're a seasoned benefits manager, a project professional, or new to the world of BRM, "Unleashing the Power of Benefits Realisation Management" provides you with a comprehensive toolkit to drive successful benefits realisation and deliver tangible value to your organisation. By embracing the tools and techniques discussed in this book, you'll position yourself as a catalyst for transformative change and drive exceptional outcomes. Embrace the power of benefits realisation management and embark on a journey towards maximising the value of your organisational initiatives. Get your copy of "Unleashing the Power of Benefits Realisation Management: Maximising Returns on Projects and Change Initiatives" today and unlock the full potential of your benefits realisation efforts.

Fintech Payments in Public Financial Management: Benefits and Risks

Author : Gerardo Uña
Publisher : International Monetary Fund
ISBN 13 :
Total Pages : 36 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Fintech Payments in Public Financial Management: Benefits and Risks by : Gerardo Uña

Download or read book Fintech Payments in Public Financial Management: Benefits and Risks written by Gerardo Uña and published by International Monetary Fund. This book was released on 2023-02-03 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fintech payments leverage large digital platforms to fill gaps in the traditional payment system. They have made great strides in increasing access to payment services in several countries around the globe. At the same time, like any innovation, the new payment models are exposed to risks in their operating environment. We review the main fintech payment models (mobile money, internet-based fintech payment, and digital money) and discuss operational and financial risks as well as challenges they face. We then explore how public financial management (PFM), especially treasury payments and non-tax revenue collections, could benefit from fintech payments by providing examples of early fintech applications in different countries and discuss the challenges of integrating them into the public sector. The use of fintech in public finance could bring various benefits—including strengthening fiscal transparency, improving budget planning and execution, and upgrading cash management—if public sector institutional and technological capacities are strengthened and risks are adequately mitigated.

Information Technology Evaluation Methods and Management

Author : Wim Van Grembergen
Publisher : IGI Global
ISBN 13 : 1930708874
Total Pages : 292 pages
Book Rating : 4.9/5 (37 download)

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Book Synopsis Information Technology Evaluation Methods and Management by : Wim Van Grembergen

Download or read book Information Technology Evaluation Methods and Management written by Wim Van Grembergen and published by IGI Global. This book was released on 2001-01-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The evaluation of IT and its business value are the subject of many academic and business discussions. Investments in IT are growing extensively, and business managers worry about the fact that the benefits might not be as high as expected. This phenomenon is often called the IT investment paradox or the IT Black Hole: large sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. How to measure the benefits of IT is the concern of this book titled Information Technology Evaluation Methods and Management. The different IT evaluation approaches and methods are discussed and illustrated with cases: traditional financial evaluations such as the return on investment, information economics and the recently introduced IT Balanced Scorecard. The latter approach is proposed as an ideal mechanism to support the IT/business alignment process and its related IT governance process. Among some of the topics included in this book are: software measurement; ERP project evaluation; strategic electronic commerce evaluation.

Maximizing Benefits from IT Project Management

Author : Jose Lopez Soriano
Publisher : CRC Press
ISBN 13 : 1466516259
Total Pages : 321 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Maximizing Benefits from IT Project Management by : Jose Lopez Soriano

Download or read book Maximizing Benefits from IT Project Management written by Jose Lopez Soriano and published by CRC Press. This book was released on 2016-04-19 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the majority of IT projects being delivered late, over budget, or cancelled altogether, it is clear that traditional project management methodologies do not provide an effective framework for today's IT projects. It is evident that a new Return-on-Investment (ROI) oriented approach is required that focuses on the ROI of a project fro

Benefit Realisation Management

Author : Gerald Bradley
Publisher : CRC Press
ISBN 13 : 1317175182
Total Pages : 394 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Benefit Realisation Management by : Gerald Bradley

Download or read book Benefit Realisation Management written by Gerald Bradley and published by CRC Press. This book was released on 2016-04-08 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of Gerald Bradley's Benefit Realisation Management quickly established itself as the definitive, practical guide to using measures to track performance throughout the life of a project or programme; enabling organisations to eliminate wasted investment, realise more benefits and realise them earlier. The second edition takes you step-by-step through the benefits realisation process, explaining along the way, how to: * define your projects and programmes by mapping the benefits * produce a convincing and accurate business case * communicate the benefits and get all your stakeholders on board * agree the measures you will use to encourage the desired behaviours, to monitor progress and to assess the ultimate success of the project or programme * use the benefits realisation approach to understand and address the human aspects of the project, including resistance to change, training needs and new ways of working * integrate this approach into your organisation's culture and systems The second edition includes expanded guidance on benefits realisation for portfolio management and includes revisions to the original text along with additional case study examples. The text of the latest edition is now printed in four-colour which make the detailed and varied benefit maps throughout the text immediately more striking and comprehensible. The benefits realisation management methodology fits closely with existing programme and project management approaches such as MSP and Prince 2, making it appropriate for both public and private sector environments. If you are investing heavily in change management, IT infrastructure or project working, then this book is a must-read that will justify its price many times over.

Project Management Best Practices: Achieving Global Excellence

Author : Harold Kerzner
Publisher : John Wiley & Sons
ISBN 13 : 1119470773
Total Pages : 784 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Project Management Best Practices: Achieving Global Excellence by : Harold Kerzner

Download or read book Project Management Best Practices: Achieving Global Excellence written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2018-02-07 with total page 784 pages. Available in PDF, EPUB and Kindle. Book excerpt: The comprehensive guide to project management implementation, updated with the latest in the field Project management has spread beyond the IT world to become a critical part of business in every sphere; built on efficiency, analysis, and codified practice, professional project management leads to the sort of reproducible results and reliable processes that make a business successful. Project Management Best Practices provides implementation guidance for every phase of a project, based on the real-world methodologies from leading companies around the globe. Updated to align with the industry’s latest best practices, this new Fourth Edition includes new discussion on Agile and Scrum, tradeoffs and constraints, Portfolio PMO tools, and much more. Get up-to-date information on the latest best practices that add value at every level of an organization Gain insight from more than 50 project managers at world-class organizations including Airbus, Heineken, RTA, IBM, Hewlett-Packard, Sony, Cisco, Nokia, and more Delve deeper into implementation guidance for Agile, Scrum, and Six Sigma Explore more efficient methodologies, training, measurement, and metrics that boost organization-wide performance Adopt new approaches to culture and behavioral excellence, including conflict resolution, situational leadership, proactive management, staffing, and more Ideal for both college and corporate training, this book is accompanied by an Instructor’s Manual and PowerPoint lecture slides that bring project management concepts right into the classroom. As the field continues to grow and evolve, it becomes increasingly important to stay current with new and established practices; this book provides comprehensive guidance on every aspect of project management, with invaluable real-world insight from leaders in the field.

The Effective Measurement and Management of ICT Costs and Benefits

Author : Dan Remenyi
Publisher : Elsevier
ISBN 13 : 0080488757
Total Pages : 405 pages
Book Rating : 4.0/5 (84 download)

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Book Synopsis The Effective Measurement and Management of ICT Costs and Benefits by : Dan Remenyi

Download or read book The Effective Measurement and Management of ICT Costs and Benefits written by Dan Remenyi and published by Elsevier. This book was released on 2007-03-27 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a new and extensively updated edition of one of leading and authoritive books on the subject of IT costs and benefits. Since it was first published in the early 1990s, this book has established itself as the most comprehensive and complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies. The ideas in this book are used extensively in business, and the book is widely adopted and recommended at leading business schools around the world. This book will show you: How to use cost benefits analysis or business case accounting How to use user satisfaction surveys and value for money studies How to integrate IT benefit delivery into IT project management This book covers a wide spectrum of IT cost and benefit solutions, ranging from business case accounting and user satisfaction studies right through to the business processes which need to be in place in order to ensure the effective measurement and management of IT costs and benefits. This book takes you through a basic understanding of the issues involved and onto the detail of how to perform the techniques required to measure and thus mange IT costs and benefits. The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important business concern. Top management have begun to insist that much more attention be paid to the economic aspects of information systems. put the difficulties with IT benefits behind you measure IT benefits and manage their delivery know what measurement tools are available for the task New to the third edition: The evolution of thinking in ICT costs and benefits; management instinct; the chapter on Identification and Treatment of ICT costs is replaced with a more thorough treatment of the subject; the chapter on Risk Analysis is expanded by 50% with new and latest thinking on the subject; new chapters on: ICT evaluation as a political act, and the evaluation of an outsourcing contract. Extensive revisions of the material through out bring the book up-to-date with the latest thinking and evaluation techniques complete with a number of suggested websites through out the book where more information about the subject may be found. Covers all the practical aspects of business case accounting, ranking techniques and user information system surveys in connection with the effective measurement and management of IT costs and benefits Identifies a basic framework to help you understand the economic and financial issues of information technology investment Gives you evaluation concepts as well as several approaches to cost and benefit measurement Provides you with an IT Assessment Metric (ITAM) - which allows you to measure your firms progress towards obtaining maximum value from information technology procured * Gives you a basic framework to help you understand the economic and financial issues of IT investment * Covers all practical aspects of business case accounting, ranking techniques, user information system surveys IT costs and benefits analysis * Provides you with an IT Assessment Metric - allows you to measure your firms progress towards obtaining maximum value from information technology procured

Project Management Best Practices

Author : Harold Kerzner
Publisher : John Wiley & Sons
ISBN 13 : 1394179200
Total Pages : 740 pages
Book Rating : 4.3/5 (941 download)

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Book Synopsis Project Management Best Practices by : Harold Kerzner

Download or read book Project Management Best Practices written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2023-10-24 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt: PROJECT MANAGEMENT BEST PRACTICES Best practices from 50+ world-class organizations to improve project management, add business value, and increase benefit realization Featuring senior executives and project managers from more than 50 world-class companies offering their best practices for successful project management implementation, the newly revised Fifth Edition of Project Management Best Practices contains updates throughout to reflect the latest project management best practices that add value and efficiency to every level of an organization. The text offers guidance on a wide range of project management best practices, with new coverage of the impact of COVID-19, the growth of nontraditional projects, cultural and emotional intelligence, and much more. Project Management Best Practices features insights and best practices from world class organizations like Siemens, Deloitte, GEA, Heineken, Sony, Dubai Customs, Philips Medical, IBM, Boeing, Comau, and Hitachi. Case studies from many of these organizations are included in each chapter to practically illustrate various concepts. This Fifth Edition includes updated information from companies covered in the earlier books along with contributions from new companies. Project Management Best Practices includes information on: Project management best practices throughout modern history and how the best of intentions can quickly become migraines Responding to changing customer requirements, what to do when the wrong culture is in place, and handling the internal politics of any project Strategic planning for project management, roadblocks to excellence, and seven fallacies that delay project management maturity Recognizing the need for project management methodology development and where/how artificial intelligence (AI) slots into the project management field Following the same successful format as its predecessor in terms of content, the Fifth Edition of Project Management Best Practices is an essential resource for senior level and middle level corporate managers, project and team managers, engineers, project team members, business consultants, and students in related programs of study.

Better Practices of Project Management Based on IPMA competences - 3rd revised edition

Author : John Hermarij
Publisher : Van Haren
ISBN 13 : 9087537964
Total Pages : 694 pages
Book Rating : 4.0/5 (875 download)

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Book Synopsis Better Practices of Project Management Based on IPMA competences - 3rd revised edition by : John Hermarij

Download or read book Better Practices of Project Management Based on IPMA competences - 3rd revised edition written by John Hermarij and published by Van Haren. This book was released on 2013-02-18 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt: For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. This revised edition is the first text book In English specially developed for training for IPMA-D and IPMA-C exams. In this 3rd edition, the text has been restructured to better align the content with the order of the competence elements in the ICB version 3, divided into Technical competences, Behavioral competences and Contextual competences. For this reason it has been improved as a study book for everyone studying for the IPMA-D and IPMA-C exams. Besides that it is a extremely rich source book for those project managers that have committed themselves to a lifelong professional development. In addition, the book had to be applicable to groups of project managers originating from diverse cultures. For this reason, this is not a book that tells how a Westerner must behave in an Arab or an Asian country, but one that looks at the different subjects covered in the ICB, as seen from diverse cultural standpoints. Each chapter is based on the same structure: Definitions, Introduction, Process Steps, Process steps, Special topics. Text boxes, additional to the main text, give additional explanation to the main text. An elaborate Index of terms allows that this book can be used as the information source to all aspects of project management.