Creating a Balanced Scorecard for a Financial Services Organization

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Publisher : John Wiley & Sons
ISBN 13 : 0470830336
Total Pages : 198 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Creating a Balanced Scorecard for a Financial Services Organization by : Naresh Makhijani

Download or read book Creating a Balanced Scorecard for a Financial Services Organization written by Naresh Makhijani and published by John Wiley & Sons. This book was released on 2011-07-20 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to tap the power of the balanced scorecard, for financial services organizations Designed to help financial services organizations build and implement the strategic management framework known as the balanced scorecard, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to ensure accountability, transparency, and risk management in your enterprise. The financial crisis revealed the many shortcomings of the industry, but with this book in hand you can make the most of the mistakes of the past to build a better, stronger business that balances both short- and long-term goals. Rich in the latest theoretical thinking and incorporating case studies that show the balanced scorecard system in action, the book covers both financial and non-financial performance perspectives in one comprehensive volume. Written by two leading practitioners with years of real-life experience, the book is the definitive step-by-step guide to implementing the balanced scorecard throughout your organization, aligning your whole business with your strategic goals. Includes everything you need to improve performance transparency, accountability, governance procedures, risk management, and more for financial services organizations of any kind Packed with expert advice and case studies that show the ideas presented in action Written by leading experts who have successfully implemented the balanced scorecard system in their own companies Accessible and in-depth, Creating a Balanced Scorecard for a Financial Services Organization is the book you need to improve your business.

Operations in Financial Services

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Publisher : Foundations and Trends in Technology, Information and Operations Management
ISBN 13 : 9781680833362
Total Pages : 132 pages
Book Rating : 4.8/5 (333 download)

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Book Synopsis Operations in Financial Services by : Michael Pinedo

Download or read book Operations in Financial Services written by Michael Pinedo and published by Foundations and Trends in Technology, Information and Operations Management. This book was released on 2017-12-21 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operations in Financial Services establishes a framework for this research area from an operations management perspective. The first section presents an introduction and provides an overview of the topic. The second section establishes links between the current state of the art in relevant areas of operations management and operations research and three of the more important aspects of operations in financial services - (i) financial product design and testing, (ii) process delivery design, and (iii) process delivery management. The third section focuses on the current issues that are important in the financial services operations area. These issues center primarily on mobile online banking and trading in a global environment. The fourth section discusses operational risk aspects of financial services. The final section concludes with a discussion on research directions that may become of interest in the future.

Introduction to Business

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Publisher :
ISBN 13 :
Total Pages : 1455 pages
Book Rating : 4./5 ( download)

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Book Synopsis Introduction to Business by : Lawrence J. Gitman

Download or read book Introduction to Business written by Lawrence J. Gitman and published by . This book was released on 2024-09-16 with total page 1455 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Creating Value in Financial Services

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Publisher : Springer Science & Business Media
ISBN 13 : 1461546052
Total Pages : 486 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Creating Value in Financial Services by : Edward L. Melnick

Download or read book Creating Value in Financial Services written by Edward L. Melnick and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Value in Financial Services is a compilation of state-of-the-art views of leading academics and practitioners on how financial service firms can succeed in today's competitive environment. The book is based on two conferences held at New York University: the first, `Creating Value in Financial Services', held in March 1997, and the second, `Operations and Productivity in Financial Services', in April 1998. The book is essentially designed to be a compendium of leading edge thinking and practice in the management of financial services firms. There is no book today that has this focus. It contains ideas that can apply to other service industries. Topics addressed are increasingly important worldwide as the financial services industries consolidate and search for innovative new directions and ways to create value in a fiercely competitive environment.

Managing Information Assurance in Financial Services

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Publisher : IGI Global
ISBN 13 : 1599041731
Total Pages : 346 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Managing Information Assurance in Financial Services by : Rao, H.R.

Download or read book Managing Information Assurance in Financial Services written by Rao, H.R. and published by IGI Global. This book was released on 2007-06-30 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides high-quality research papers and industrial practice articles about information security in the financial service industry. It provides insight into current information security measures, including: technology, processes, and compliance from some of the leading researchers and practitioners in the field"--Provided by publisher.

Financial Services Management

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Author :
Publisher : Routledge
ISBN 13 : 1134098707
Total Pages : 271 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis Financial Services Management by : Stewart Falconer

Download or read book Financial Services Management written by Stewart Falconer and published by Routledge. This book was released on 2014-03-26 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sweeping changes have taken place within financial services over the course of the past thirty years in response to a variety of influences, such as changes in customer attitudes, an evolving regulatory environment, innovations in information technology and the intense level of competition within the sector. In addition, the global financial crisis has had a huge impact on the perceptions of stakeholders and on the reputations of organisations operating in financial services. This new textbook introduces management with a focus on concepts, theories and skills particularly suited to the financial services sector. Beginning with an overview of the development of management theories through history, the text then focuses on topical issues such as organizational design, the use of information technology, the development of a marketing orientation, social responsibility, ethics and, the influence of the external business and social environments and organizational development and the management of change. This practical textbook mixes theory with application throughout - employing a variety of case studies and examples to render the topic both accessible and memorable. The result is a resource that will help lecturers teaching management skills and students keen to develop their financial services understanding.

Budgeting and Financial Management for Nonprofit Organizations

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Author :
Publisher : Waveland Press
ISBN 13 : 1478649526
Total Pages : 334 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Budgeting and Financial Management for Nonprofit Organizations by : Lynne A. Weikart

Download or read book Budgeting and Financial Management for Nonprofit Organizations written by Lynne A. Weikart and published by Waveland Press. This book was released on 2021-08-30 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: A nonprofit’s mission cannot be achieved unless there are resources available to fund it—without a sound financial strategy, a nonprofit cannot thrive. By creating stable financial foundations for their nonprofits, managers take advantage of the nonprofit sector’s size and scope, realize all of the sources and distribution of revenues, and effectively develop fiscal risk assessment methods and apply strategies to mitigate risk. Nonprofit managers must comprehend and efficiently use the financial tools available to them to develop financial policies that will help them to succeed in many types of economies. The Second Edition presents financial concepts in a straightforward format grounded in real examples that are readily accessible to students from any background. The authors provide the groundwork for solid accounting principles and ethical guidelines, define and set standards for internal controls and audits, and explain the ingredients used to measure program performance. Today’s nonprofits must also be aware of the growing scope of the fourth sector of social enterprise, which can inspire nonprofits to be flexible, creative, and innovative in achieving their missions.

A Primer in Financial Data Management

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Author :
Publisher : Academic Press
ISBN 13 : 0128099003
Total Pages : 302 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis A Primer in Financial Data Management by : Martijn Groot

Download or read book A Primer in Financial Data Management written by Martijn Groot and published by Academic Press. This book was released on 2017-05-10 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Primer in Financial Data Management describes concepts and methods, considering financial data management, not as a technological challenge, but as a key asset that underpins effective business management. This broad survey of data management in financial services discusses the data and process needs from the business user, client and regulatory perspectives. Its non-technical descriptions and insights can be used by readers with diverse interests across the financial services industry. The need has never been greater for skills, systems, and methodologies to manage information in financial markets. The volume of data, the diversity of sources, and the power of the tools to process it massively increased. Demands from business, customers, and regulators on transparency, safety, and above all, timely availability of high quality information for decision-making and reporting have grown in tandem, making this book a must read for those working in, or interested in, financial management. - Focuses on ways information management can fuel financial institutions' processes, including regulatory reporting, trade lifecycle management, and customer interaction - Covers recent regulatory and technological developments and their implications for optimal financial information management - Views data management from a supply chain perspective and discusses challenges and opportunities, including big data technologies and regulatory scrutiny

CRM in Financial Services

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 9780749436964
Total Pages : 724 pages
Book Rating : 4.4/5 (369 download)

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Book Synopsis CRM in Financial Services by : Bryan Foss

Download or read book CRM in Financial Services written by Bryan Foss and published by Kogan Page Publishers. This book was released on 2002 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with international case studies and examples, the book begins with a detailed analysis of the state of CRM and e-business in the financial services globally, and then goes on to provide comprehensive and practical guidance on: making the most of your customer base; systems and data management; risk and compliance; channels and value chain issues; implementation; strategic implications.

Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071470379
Total Pages : 264 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management by : Rowland Hayler

Download or read book Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management written by Rowland Hayler and published by McGraw Hill Professional. This book was released on 2007 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Helping you to use Six Sigma and other tools in a wide range of financial service applications; this hands-on guide features actual experiences from frontline managers and executives in financial services firms all around the world. --

Enterprise Compliance Risk Management

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Publisher : John Wiley & Sons
ISBN 13 : 1118550323
Total Pages : 320 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Enterprise Compliance Risk Management by : Saloni Ramakrishna

Download or read book Enterprise Compliance Risk Management written by Saloni Ramakrishna and published by John Wiley & Sons. This book was released on 2015-09-04 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tools and information that build effective compliance programs Enterprise Compliance Risk Management: An Essential Toolkit for Banks and Financial Services is a comprehensive narrative on managing compliance and compliance risk that enables value creation for financial services firms. Compliance risk management, a young, evolving yet intricate discipline, is occupying center stage owing to the interplay between the ever increasing complexity of financial services and the environmental effort to rein it in. The book examines the various facets of this layered and nuanced subject. Enterprise Compliance Risk Management elevates the context of compliance from its current reactive stance to how a proactive strategy can create a clear differentiator in a largely undifferentiated market and become a powerful competitive weapon for organizations. It presents a strong case as to why it makes immense business sense to weave active compliance into business model and strategy through an objective view of the cost benefit analysis. Written from a real-world perspective, the book moves the conversation from mere evangelizing to the operationalizing a positive and active compliance management program in financial services. The book is relevant to the different stakeholders of the compliance universe - financial services firms, regulators, industry bodies, consultants, customers and compliance professionals owing to its coverage of the varied aspects of compliance. Enterprise Compliance Risk Management includes a direct examination of compliance risk, including identification, measurement, mitigation, monitoring, remediation, and regulatory dialogue. With unique hands-on tools including processes, templates, checklists, models, formats and scorecards, the book provides the essential toolkit required by the practitioners to jumpstart their compliance initiatives. Financial services professionals seeking a handle on this vital and growing discipline can find the information they need in Enterprise Compliance Risk Management. Enterprise Compliance Risk Management: An Essential Toolkit for Banks and Financial Services is a comprehensive narrative on managing compliance and compliance risk that enables value creation for financial services firms. Compliance risk management, a young, evolving yet intricate discipline, is occupying center stage owing to the interplay between the ever increasing complexity of financial services and the environmental effort to rein it in. The book examines the various facets of this layered and nuanced subject. Enterprise Compliance Risk Management elevates the context of compliance from its current reactive stance to how a proactive strategy can create a clear differentiator in a largely undifferentiated market and become a powerful competitive weapon for organizations. It presents a strong case as to why it makes immense business sense to weave active compliance into business model and strategy through an objective view of the cost benefit analysis. Written from a real-world perspective, the book moves the conversation from mere evangelizing to the operationalizing a positive and active compliance management program in financial services. The book is relevant to the different stakeholders of the compliance universe - financial services firms, regulators, industry bodies, consultants, customers and compliance professionals owing to its coverage of the varied aspects of compliance. Enterprise Compliance Risk Management includes a direct examination of compliance risk, including identification, measurement, mitigation, monitoring, remediation, and regulatory dialogue. With unique hands-on tools including processes, templates, checklists, models, formats and scorecards, the book provides the essential toolkit required by the practitioners to jumpstart their compliance initiatives. Financial services professionals seeking a handle on this vital and growing discipline can find the information they need in Enterprise Compliance Risk Management.

Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments

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Author :
Publisher : IGI Global
ISBN 13 : 160566670X
Total Pages : 691 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments by : Wang, Minhong

Download or read book Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments written by Wang, Minhong and published by IGI Global. This book was released on 2009-07-31 with total page 691 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investigates the nature and history of dynamic processes essential to understanding the need for flexibility and adaptability as well as the requirements to improve solutions.

Value and Capital Management

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Publisher : John Wiley & Sons
ISBN 13 : 1118774388
Total Pages : 723 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Value and Capital Management by : Thomas C. Wilson

Download or read book Value and Capital Management written by Thomas C. Wilson and published by John Wiley & Sons. This book was released on 2015-08-10 with total page 723 pages. Available in PDF, EPUB and Kindle. Book excerpt: A value management framework designed specifically for banking and insurance The Value Management Handbook is a comprehensive, practical reference written specifically for bank and insurance valuation and value management. Spelling out how the finance and risk functions add value in their respective spheres, this book presents a framework for measuring – and more importantly, influencing – the value of the firm from the position of the CFO and CRO. Case studies illustrating value-enhancing initiatives are designed to help Heads of Strategy offer CEOs concrete ideas toward creating more value, and discussion of "hard" and "soft" skills put CFOs and CROs in a position to better influence strategy and operations. The challenge of financial services valuation is addressed in terms of the roles of risk and capital, and business-specific "value trees" demonstrate the source of successful value enhancement initiatives. While most value management resources fail to adequately address the unique role of risk and capital in banks, insurance, and asset management, this book fills the gap by providing concrete, business-specific information that connects management actions and value creation, helping readers to: Measure value accurately for more productive value-based management initiatives and evaluation of growth opportunities Apply a quantitative, risk-adjusted value management framework reconciled with the way financial services shares are valued by the market Develop a value set specific to the industry to inspire initiatives that increase the firm's value Study the quantitative and qualitative management frameworks that move CFOs and CROs from measurement to management The roles of CFO and CRO in financial firms have changed dramatically over the past decade, requiring business savvy and the ability to challenge the CEO. The Value Management Handbook provides the expert guidance that leads CFOs and CROs toward better information, better insight, and better decisions.

Operational Risk Management

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Publisher : John Wiley & Sons
ISBN 13 : 1119549043
Total Pages : 272 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Operational Risk Management by : Ariane Chapelle

Download or read book Operational Risk Management written by Ariane Chapelle and published by John Wiley & Sons. This book was released on 2019-02-04 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: OpRisk Awards 2020 Book of the Year Winner! The Authoritative Guide to the Best Practices in Operational Risk Management Operational Risk Management offers a comprehensive guide that contains a review of the most up-to-date and effective operational risk management practices in the financial services industry. The book provides an essential overview of the current methods and best practices applied in financial companies and also contains advanced tools and techniques developed by the most mature firms in the field. The author explores the range of operational risks such as information security, fraud or reputation damage and details how to put in place an effective program based on the four main risk management activities: risk identification, risk assessment, risk mitigation and risk monitoring. The book also examines some specific types of operational risks that rank high on many firms' risk registers. Drawing on the author's extensive experience working with and advising financial companies, Operational Risk Management is written both for those new to the discipline and for experienced operational risk managers who want to strengthen and consolidate their knowledge.

Customer Relationship Management in the Financial Industry

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Publisher : Springer Science & Business Media
ISBN 13 : 3642355544
Total Pages : 187 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Customer Relationship Management in the Financial Industry by : Federico Rajola

Download or read book Customer Relationship Management in the Financial Industry written by Federico Rajola and published by Springer Science & Business Media. This book was released on 2014-07-08 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. .

Optimizing Corporate Portfolio Management

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Publisher : John Wiley & Sons
ISBN 13 : 0470149604
Total Pages : 220 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Optimizing Corporate Portfolio Management by : Anand Sanwal

Download or read book Optimizing Corporate Portfolio Management written by Anand Sanwal and published by John Wiley & Sons. This book was released on 2007-07-30 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: If where an organization allocates its resources determines its strategy, why is it that so few companies actively manage the resource allocation process? "Optimizing Corporate Portfolio Management: Aligning Investment Proposals with Organizational Strategy" goes beyond platitudes about why you should use corporate portfolio management (CPM) by offering a practical methodology to bring this powerful discipline to your organization. "Optimizing Corporate Portfolio Management" takes an expansive view of where CPM can be utilized by demonstrating that it can be used across any business line, product group or functional area, e.g., IT, R&D, innovation, marketing, salesforce, capital expenditure, etc. CPM is appropriate anywhere discretionary investments are being selected and executed. As a result, other terms used to describe portfolio management such as IT portfolio management, enterprise portfolio management, and project portfolio management are all merely subsets or slices of CPM. The book is written by Anand Sanwal, an expert on CPM, who has led American Express' CPM discipline (referred to as American Express Investment Optimization). American Express' CPM efforts are widely recognized as the most extensive, substantial and progressive deployment of CPM across any organization. Sanwal avoids academic theories and consultant jargon to ultimately deliver pragmatic and proven recommendations on how to make CPM a reality. The book features a foreword by Gary Crittenden, former CFO and EVP of American Express, and several case studies from leading financial services, technology, and government organizations utilizing CPM. Additionally, the book has received significant praise from thought leaders at Google, HP, American Express, The CFO Executive Board, Gartner, Accenture Marketing Sciences, The Wharton School of Business and many others.

Fundamentals of Business (black and White)

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Author :
Publisher :
ISBN 13 : 9780997920116
Total Pages : 442 pages
Book Rating : 4.9/5 (21 download)

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Book Synopsis Fundamentals of Business (black and White) by : Stephen J. Skripak

Download or read book Fundamentals of Business (black and White) written by Stephen J. Skripak and published by . This book was released on 2016-07-29 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: (Black & White version) Fundamentals of Business was created for Virginia Tech's MGT 1104 Foundations of Business through a collaboration between the Pamplin College of Business and Virginia Tech Libraries. This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license.