Creating Great Visitor Experiences

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Author :
Publisher : Routledge
ISBN 13 : 1315431408
Total Pages : 210 pages
Book Rating : 4.3/5 (154 download)

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Book Synopsis Creating Great Visitor Experiences by : Stephanie Weaver

Download or read book Creating Great Visitor Experiences written by Stephanie Weaver and published by Routledge. This book was released on 2016-07-11 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

Managing Tourism and Hospitality Services

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Author :
Publisher : CABI
ISBN 13 : 1845930150
Total Pages : 357 pages
Book Rating : 4.8/5 (459 download)

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Book Synopsis Managing Tourism and Hospitality Services by : B. Prideaux

Download or read book Managing Tourism and Hospitality Services written by B. Prideaux and published by CABI. This book was released on 2006-09-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.

Visitor Experience Design

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Publisher : CABI
ISBN 13 : 1786391899
Total Pages : 285 pages
Book Rating : 4.7/5 (863 download)

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Book Synopsis Visitor Experience Design by : Noel Scott

Download or read book Visitor Experience Design written by Noel Scott and published by CABI. This book was released on 2017-08-18 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of the antecedents of a memorable experience. Tourism, hospitality and event managers seek to provide WOW experiences to their visitors through better design and management.This book encourages the discussion of different facets of experience design such as emotions, attentions, sensations, learning, the process of co-creation and experiential stimuli design. It will be of interest to tourism researchers and postgraduate students studying tourism management, marketing and product design.

Managing Visitor Attractions

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Author :
Publisher : Routledge
ISBN 13 : 1136381279
Total Pages : 387 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing Visitor Attractions by : Brian Garrod

Download or read book Managing Visitor Attractions written by Brian Garrod and published by Routledge. This book was released on 2009-11-03 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood – such as what visitor attractions actually are, what forces drive their development, who visits them and why, how they are funded, and what the numerous day-to-day challenges are in respect of their management and marketing. The second edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. Now in its 2nd edition, Managing Visitor Attractions: New Directions has been fully revised and updated to include new case studies on attractions in Singapore, seasonal variation, religion-based attractions, HRM issues and heritage tourism. It also includes five new chapters looking at attraction success and failure, interpretation, school excursions, managing gardens and brand management. Divided into five parts, the book tackles the following core topics: • the role and nature of visitor attractions • the development of visitor attraction provision • the management of visitor attractions • the marketing of visitor attractions • future issues and trends With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Get Some Headspace

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Author :
Publisher : Hodder Paperbacks
ISBN 13 : 9781444722208
Total Pages : 214 pages
Book Rating : 4.7/5 (222 download)

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Book Synopsis Get Some Headspace by : Andy Puddicombe

Download or read book Get Some Headspace written by Andy Puddicombe and published by Hodder Paperbacks. This book was released on 2012 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'If you're thinking about trying mindfulness, this is the perfect introduction....I'm grateful to Andy for helping me on this journey.' BILL GATES 'It's kind of genius' EMMA WATSON Feeling stressed about Christmas/Brexit/everthing? Try this... Demystifying meditation for the modern world: an accessible and practical route to improved health, happiness and well being, in as little as 10 minutes. Andy Puddicombe, founder of the celebrated Headspace, is on a mission: to get people to take 10 minutes out of their day to sit in the now. Here he shares his simple to learn, but highly effective techniques of meditation. * Rest an anxious, busy mind * Find greater ease when faced with difficult emotions, thoughts, circumstances * Improve focus and concentration * Sleep better * Achieve new levels of calm and fulfilment. The benefits of mindfulness and meditation are well documented and here Andy brings this ancient practice into the modern world, tailor made for the most time starved among us. First published as Get Some Headspace, this reissue shows you how just 10 minutes of mediation per day can bring about life changing results.

The Mindful Leader

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0730329763
Total Pages : 231 pages
Book Rating : 4.7/5 (33 download)

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Book Synopsis The Mindful Leader by : Michael Bunting

Download or read book The Mindful Leader written by Michael Bunting and published by John Wiley & Sons. This book was released on 2016-08-22 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to becoming an extraordinary leader – while finding happiness, gaining authenticity, and banishing stress Integrating proven mindfulness practices and world-class leadership theory, The Mindful Leader is the essential guide for self-aware leadership. The book simplifies mindfulness principles and links them solidly to business benefits. It provides a practically-grounded template for leaders to develop unprecedented levels of self awareness, wellbeing and effectiveness. Research findings throughout the book detail the positive impact of mindfulness from the perspectives of brain science, psychology and leadership. International case studies from a variety of industries illustrate the everyday implementation of mindful leadership. You'll learn easy mindfulness practices that you can implement today and a practical framework for everyday mindful leadership. You'll also be given access to online resources for vision reflections, values clarification, mindfulness practices and more. Mindful leadership is a hot topic – but it's not as simple as "when you become mindful, great leadership will spontaneously happen." This book serves as both mindfulness training and leadership training, clarifying the parallel while guiding you through the many points of intersection. Improve your leadership skills via context-specific mindfulness practices Learn mindfulness from a practical perspective, with real workplace skills Discover how leaders from around the world practice mindful leadership every day Understand the neuroscience link between mindfulness and great leadership Learn practices that deliver a deeper sense of integrity, authenticity, fulfillment and bottom-line results improvement Mindfulness provides real, practical tools for self-awareness, mental wellbeing, stress reduction and more. When practiced through a leadership lens, it becomes much more than just another leadership guide. Mindfulness transforms leadership as a whole, delivering real, lasting change that transcends typical leadership training. For a clear, concise framework of mindfulness at work, The Mindful Leader is the ideal guide for those serious about effective, sustainable leadership.

Visitor Management in Tourist Destinations

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Author :
Publisher : CABI
ISBN 13 : 1780647352
Total Pages : 210 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Visitor Management in Tourist Destinations by : Julia N Albrecht

Download or read book Visitor Management in Tourist Destinations written by Julia N Albrecht and published by CABI. This book was released on 2016-12-07 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students.

Designing for the Museum Visitor Experience

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Author :
Publisher : Routledge
ISBN 13 : 1135090599
Total Pages : 338 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Designing for the Museum Visitor Experience by : Tiina Roppola

Download or read book Designing for the Museum Visitor Experience written by Tiina Roppola and published by Routledge. This book was released on 2013-03-05 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exhibition environments are enticingly complex spaces: as facilitators of experience; as free-choice learning contexts; as theaters of drama; as encyclopedic warehouses of cultural and natural heritage; as two-, three- and four-dimensional storytellers; as sites for self-actualizing leisure activity. But how much do we really know about the moment-by-moment transactions that comprise the intricate experiences of visitors? To strengthen the disciplinary knowledge base supporting exhibition design, we must understand more about what ‘goes on’ as people engage with the multifaceted communication environments that are contemporary exhibition spaces. The in-depth, visitor-centered research underlying this book offers nuanced understandings of the interface between visitors and exhibition environments. Analysis of visitors’ meaning-making accounts shows that the visitor experience is contingent upon four processes: framing, resonating, channeling, and broadening. These processes are distinct, yet mutually influencing. Together they offer an evidence-based conceptual framework for understanding visitors in exhibition spaces. Museum educators, designers, interpreters, curators, researchers, and evaluators will find this framework of value in both daily practice and future planning. Designing for the Museum Visitor Experience provides museum professionals and academics with a fresh vocabulary for understanding what goes on as visitors wander around exhibitions.

Tourism as a Pathway to Hope and Happiness

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Author :
Publisher : Channel View Publications
ISBN 13 : 1845418573
Total Pages : 228 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Tourism as a Pathway to Hope and Happiness by : Tej Vir Singh

Download or read book Tourism as a Pathway to Hope and Happiness written by Tej Vir Singh and published by Channel View Publications. This book was released on 2022-12-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is often viewed as a phenomenon that brings out the worst in human nature. Self-interest, overuse of resources, injustice and cultural erosion are but a few examples. This book explores the contrasting view that tourism can be a pathway to hope and happiness. The chapters address areas including wellbeing, positive psychology, hopeful tourism, mindfulness, peace, responsible tourism and spirituality. The volume examines the role of tourism in preserving natural wonders and architectural masterpieces, bringing out the best in tourists and locals and adding economic value if planned, developed and managed sustainably. It will be a useful resource for students and researchers in tourism, psychology and philosophy.

Tourism: The Key Concepts

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Author :
Publisher : Routledge
ISBN 13 : 1136251561
Total Pages : 370 pages
Book Rating : 4.1/5 (362 download)

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Book Synopsis Tourism: The Key Concepts by : Peter Robinson

Download or read book Tourism: The Key Concepts written by Peter Robinson and published by Routledge. This book was released on 2012-10-12 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism: The Key Concepts offers a comprehensive collection of the most frequently used and studied concepts in the subject of tourism. Within the text key terms, concepts, typologies and frameworks are examined in the context of the broader social sciences, blending together theory and practice to explore the scope of the subject. Terms covered include: Ethical Tourism LGBT Tourism Hospitality Mobility Authenticity Quality Management Destination Management Geographies of Tourism Planning Sociology in Tourism Society and Culture Tourism Strategy Each entry contextualises, defines and debates the concept discussed, providing an excellent starting point for those studying tourism for the first time, and a quick reference for those who are more experienced. With case studies, examples and further reading throughout, this text will be invaluable for all undergraduate and postgraduate tourism students.

Interpretation

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Author :
Publisher : Fulcrum Publishing
ISBN 13 : 1933108916
Total Pages : 586 pages
Book Rating : 4.9/5 (331 download)

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Book Synopsis Interpretation by : Sam Ham

Download or read book Interpretation written by Sam Ham and published by Fulcrum Publishing. This book was released on 2016-04-04 with total page 586 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the new edition of the international bestseller Environmental Interpretation, Sam H. Ham captures what has changed in our understanding of interpretation during the past two decades. Ham draws on recent advances in communication research to unveil a fresh and invigorating perspective that will lead interpreters to new and insightful pathways for making a difference on purpose through their work.

Mindful Travelling

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Author :
Publisher : Leaping Hare Press
ISBN 13 : 1782409300
Total Pages : 147 pages
Book Rating : 4.7/5 (824 download)

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Book Synopsis Mindful Travelling by : Sarah Samuel

Download or read book Mindful Travelling written by Sarah Samuel and published by Leaping Hare Press. This book was released on 2019-09-03 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Travelling can be frustrating as well as wonderful, and the perfect opportunity to practice mindfulness in technicolor! Mindful Travelling explores why broadening our horizons is good for the heart and soul! Sarah Samuel shines light on why travelling offers the glorious opportunity to learn more about who we really are–outside of our daily routine and conditioned self. By embracing the sense of freedom of leaving everyday life and material possessions; facing fears and opening to trust; to setting intentions and connecting with our own wildness, she reveals how travelling and mindfulness are natural companions. Through personal anecdotes and meditative insights, discover how to bring the joys of mindful travelling back home in your suitcase–staying open, curious, and present wherever you are.

Tourism and Monarchy in Southeast Asia

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Author :
Publisher : Cambridge Scholars Publishing
ISBN 13 : 1443816612
Total Pages : 266 pages
Book Rating : 4.4/5 (438 download)

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Book Synopsis Tourism and Monarchy in Southeast Asia by : Ploysri Porananond

Download or read book Tourism and Monarchy in Southeast Asia written by Ploysri Porananond and published by Cambridge Scholars Publishing. This book was released on 2016-09-23 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monarchies around the world play a significant role in tourism development and the tourist experience. Debates about the level of finance required to support monarchies often refer to the positive tourist attraction provided by royal pageantry, palaces, temples and churches, architecture, museum collections, and historical legacies. Up to now, the literature on tourism and monarchy has been primarily devoted to the history and experiences of Western Europe, particularly the United Kingdom. There has been little attention devoted to the relationship between monarchy and tourism development in Southeast Asia, and this is the first collection of essays to address this neglected field of study. The need to shift the focus from European to Asian royalty is important not only to begin to fill gaps in the literature on monarchy and tourism outside Europe, but also to avoid the increasing criticism of tourism studies that its major perspectives, orientations and paradigms have been based on an overly Eurocentric preoccupation. Case studies are taken from Thailand, Laos, Myanmar, Vietnam, Malaysia, Indonesia, Brunei Darussalam and Singapore.

Cultural Attractions and European Tourism

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Author :
Publisher : CABI
ISBN 13 : 9780851997674
Total Pages : 280 pages
Book Rating : 4.9/5 (976 download)

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Book Synopsis Cultural Attractions and European Tourism by : Greg Richards

Download or read book Cultural Attractions and European Tourism written by Greg Richards and published by CABI. This book was released on 2001-01-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews the cultural tourism market in Europe from a survey carried out in 1997. It analyzes the way in which cultural attractions are produced for, and used by, cultural tourists and how such cultural attractions as museums, art galleries, monuments and heritage attractions are marketed.

The Routledge Companion to Design Research

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Author :
Publisher : Routledge
ISBN 13 : 1317636244
Total Pages : 798 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis The Routledge Companion to Design Research by : Paul A. Rodgers

Download or read book The Routledge Companion to Design Research written by Paul A. Rodgers and published by Routledge. This book was released on 2014-10-17 with total page 798 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Companion to Design Research offers a comprehensive examination of design research, celebrating the plurality of design research and the wide range of conceptual, methodological, technological and theoretical approaches evident in contemporary design research. This volume comprises 39 original and high quality design research chapters from contributors around the world, with offerings from the vast array of disciplines in and around modern design praxis, including areas such as industrial and product design, visual communication, interaction design, fashion design, service design, engineering and architecture. The Companion is divided into five distinct sections with chapters that examine the nature and process of design research, the purpose of design research, and how one might embark on design research. They also explore how leading design researchers conduct their design research through formulating and asking questions in novel ways, and the creative methods and tools they use to collect and analyse data. The Companion also includes a number of case studies that illustrate how one might best communicate and disseminate design research through contributions that offer techniques for writing and publicising research. The Routledge Companion to Design Research will have wide appeal to researchers and educators in design and design-related disciplines such as engineering, business, marketing, computing, and will make an invaluable contribution to state-of-the-art design research at postgraduate, doctoral, and post-doctoral levels and teaching across a wide range of different disciplines.

Tourism Impacts, Planning and Management

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Author :
Publisher : Routledge
ISBN 13 : 1317704371
Total Pages : 363 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Tourism Impacts, Planning and Management by : Peter Mason

Download or read book Tourism Impacts, Planning and Management written by Peter Mason and published by Routledge. This book was released on 2015-08-27 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism Impacts, Planning and Management is a unique text, which links these three crucial areas of tourism - impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This title looks at all the key players involved - be they tourists, host communities or industry members - and considers a number of approaches and techniques for managing tourism impacts successfully. Now in a third edition, this bestselling text has been fully revised to include: New material on: terrorism, sustainability, climate change, sex tourism, heritage tourism, theories of tourism planning and GIS. New chapter on Destination Planning and Management Updated tourism data and statistics Case studies on urban tourism, pro-poor tourism, cruise ship tourism, coral reef tourism, historic monuments, eco-labels, codes of conduct and sustainable tourism from both developed and developing regions, including Australia, Iceland, Spain, the UK, Namibia, the Arctic and Antarctica. A companion website including PPTs, video and web links. The text is written in an accessible style and includes a plethora of features that engage and aid understanding. This accessible yet academically rigorous introduction to tourism impacts, planning and management is essential reading for all tourism students.

Putting Interpretation on the Map

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1879931389
Total Pages : 97 pages
Book Rating : 4.8/5 (799 download)

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Book Synopsis Putting Interpretation on the Map by : Heidi Bailey

Download or read book Putting Interpretation on the Map written by Heidi Bailey and published by Rowman & Littlefield. This book was released on 2009-11-15 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: Putting Interpretation on the Map: An Interpretive Approach to Geography is an electronic handbook for front-line interpreters, managers, and planners on incorporating maps and other geographic technologies into interpretive media, exhibits, and programs. This electronic book reviews basic geography concepts and map skills, and introduces resources from simple map activities to the most advanced geotechnologies.