Making the Moment Matter

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 9462091102
Total Pages : 157 pages
Book Rating : 4.4/5 (62 download)

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Book Synopsis Making the Moment Matter by : Muffet Trout

Download or read book Making the Moment Matter written by Muffet Trout and published by Springer Science & Business Media. This book was released on 2012-12-30 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Making the Moment Matter is a wonderful contribution to the literature on meaningful teacher education. Grounded in Nel Noddings’ relational ethic of care, this finely written book explores both the moral foundations and the lived realities of facilitating teacher development through pedagogical caring. Trout’s theoretically rich, carefully designed, and engaging inquiry could not be more timely. In an era when reform talk in teaching and teacher education is increasingly characterized by reference to outcomes, accountability and “value added” measures, this book reminds us that better teaching is a process centered on caring relationships. Her work has a great deal to offer many different readers—educational researchers interested in models of well-crafted studies of practice, teacher educators looking for insights into the complex work of teacher development, and others who wish to learn more about the manner of relationships that stand at the heart of education.”

The Power of Moments

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1501147765
Total Pages : 320 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis The Power of Moments by : Chip Heath

Download or read book The Power of Moments written by Chip Heath and published by Simon and Schuster. This book was released on 2017-10-03 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children? This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth. Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?) Many of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

Live Your Dash

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Author :
Publisher : Sterling Publishing (NY)
ISBN 13 : 9781454912224
Total Pages : 0 pages
Book Rating : 4.9/5 (122 download)

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Book Synopsis Live Your Dash by : Linda Ellis

Download or read book Live Your Dash written by Linda Ellis and published by Sterling Publishing (NY). This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: When a radio announcer read Linda Elliss "The Dash" on his program, it became an instant, meteoric success--and this beautiful book expands upon the inspiring theme of the original poem. Ellis shares her message of joy and hope through uplifting stories, essays, poetry, and personal testimonials from luminaries such as Bob Dole, legendary football coach Lou Holtz, and American Idol winner David Cook.

Moments of Magic

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Author :
Publisher : Shepard Presentations, LLC
ISBN 13 : 0963782002
Total Pages : 80 pages
Book Rating : 4.9/5 (637 download)

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Book Synopsis Moments of Magic by : Shep Hyken

Download or read book Moments of Magic written by Shep Hyken and published by Shepard Presentations, LLC. This book was released on 1993 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Moment Maker

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Publisher : Zondervan
ISBN 13 : 0310337984
Total Pages : 143 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Moment Maker by : Carlos Whittaker

Download or read book Moment Maker written by Carlos Whittaker and published by Zondervan. This book was released on 2014-04-01 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life is made of moments. What are you doing to make the most of them? In Moment Maker, Carlos Whittaker shows you how to make each moment count, so those moments add up to a life rich with meaning, deeply satisfying, and full of purpose. Every day we have an opportunity to make our lives meaningful, to make them matter. Yet, for so many of us, we let too much of life happen without taking notice. For author, speaker, and podcaster Carlos Whittaker, living deliberately has become a way of life. Making moments that are significant, memorable, or impactful are a part of how he navigates each day, and it has forever changed the landscape of his story. In Moment Maker, Carlos shares powerful stories and examples from ordinary life, as well as insights from Scripture, that have formed his practical and meaningful game plan for living on purpose and with purpose. In these pages, he will guide you to: Increase awareness of your surroundings, the people you encounter, and the needs of others Recognize opportunities that present themselves and be encouraged to seize them Discover how to create, receive, and rescue key moments in everyday life Unlock the satisfaction of living to the full depth of your life's potential The beauty of having a moment-making life is that it does not require a big investment of time, energy, or money. It simply requires a commitment to pay attention. All around you there are opportunities to meet a need, shift your focus, and begin healing. It is time to become a Moment Maker.

The Moment It Clicks

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Author :
Publisher : Pearson Education
ISBN 13 : 032171959X
Total Pages : 636 pages
Book Rating : 4.3/5 (217 download)

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Book Synopsis The Moment It Clicks by : Joe McNally

Download or read book The Moment It Clicks written by Joe McNally and published by Pearson Education. This book was released on 2008-01-23 with total page 636 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE FIRST BOOK WITH ONE FOOT ON THE COFFEE TABLE, AND ONE FOOT IN THE CLASSROOM Joe McNally, one of the world’s top pro digital photographers, whose celebrated work has graced the pages of Sports Illustrated, Time, and National Geographic (to name a few), breaks new ground by doing something no photography book has ever done—blending the rich, stunning images and elegant layout of a coffee-table book with the invaluable training, no-nonsense insights, and photography secrets usually found only in those rare, best-of-breed educational books. When Joe’s not on assignment for the biggest-name magazines and Fortune 500 clients, he’s in the classroom teaching location lighting, environmental portraiture, and how to “get the shot” at workshops around the world. These on-location workshops are usually reserved for a handful of photographers each year, but now you can learn the same techniques that Joe shares in his seminars and lectures in a book that brings Joe’s sessions to life. What makes the book so unique is the “triangle of learning” where (1) Joe distills the concept down to one brief sentence. It usually starts with something like, “An editor at National Geographic once told me...” and then he shares one of those hard-earned tricks of the trade that you only get from spending a lifetime behind the lens. Then, (2) on the facing page is one of Joe’s brilliant images that perfectly illustrates the technique (you’ll recognize many of his photos from magazine covers). And (3) you get the inside story of how that shot was taken, including which equipment he used (lens, f/stop, lighting, accessories, etc.), along with the challenges that type of project brings, and how to set up a shot like that of your own. This book also gives you something more. It inspires. It challenges. It informs. But perhaps most importantly, it will help you understand photography and the art of making great photos at a level you never thought possible. This book is packed with those “Ah ha!” moments—those clever insights that make it all come together for you. It brings you that wonderful moment when it suddenly all makes sense—that “moment it clicks.”

The Dash

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Author :
Publisher : Thomas Nelson
ISBN 13 : 1400320038
Total Pages : 97 pages
Book Rating : 4.4/5 (3 download)

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Book Synopsis The Dash by : Linda Ellis

Download or read book The Dash written by Linda Ellis and published by Thomas Nelson. This book was released on 2012-04-16 with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: When your life is over, everything you did will be represented by a single dash between two dates—what will that dash mean for the people you have known and loved? As Joseph Epstein once said, “We do not choose to be born. We do not choose our parents, or the country of our birth. We do not, most of us, choose to die. . . . But within this realm of choicelessness, we do choose how we live.” And that is what The Dash is all about. Beginning with an inspiring poem by Linda Ellis titled “The Dash,” renowned author Mac Anderson then applies his own signature commentary on how the poem motivates us to make certain choices in our lives—choices to ignore the calls of selfishness and instead reach out to others, using our God-given abilities to brighten their days and lighten their loads. After all, at the end of life, how we will be remembered—whether our dash represents a full, joyous life of seeking God’s glory, or merely the space between birth and death—will be entirely up to the people we’ve left behind, the lives we’ve changed.

Dare to Matter

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Author :
Publisher : Citadel Press
ISBN 13 : 0806539046
Total Pages : 288 pages
Book Rating : 4.8/5 (65 download)

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Book Synopsis Dare to Matter by : Jordan Kassalow

Download or read book Dare to Matter written by Jordan Kassalow and published by Citadel Press. This book was released on 2019-04-30 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Neil Blumenthal, co-founder of Warby Parker “A beautiful, timely book that will guide you as you find your way to make a difference in the world.” —Walter Isaacson You don’t have to be a billionaire philanthropist, give up your day job, or wait for retirement to make a difference in the world. You can start now. We all want to make the world a better place, but with busy, demanding lives, most of us struggle with the where, when, and how. Dr. Jordan Kassalow, founder of VisionSpring, the groundbreaking venture that has restored eyesight and hope to millions of people across the globe, has the answers: here, now, and in your own way. Sharing his personal story of integrating real-world responsibilities with his desire to make a difference, Jordan offers you a practical way forward, custom-made for your unique talents and circumstances, to take you from thought to action. The soulful and pragmatic approach in this remarkable book will help you see with your heart and use your head to invest in your highest goals—while still earning a paycheck, being there for those you love, and enjoying life. To dare to matter, today. “An essential reminder that the greatest challenges of any age are no match for the good will, love, passion, and potential that abides in all human beings. I hope this superb book will inspire its readers to follow in Jordan’s footsteps in making a difference for all.” —Madeleine K. Albright, former Secretary of State “Dare to Matter should be required reading for anyone who dreams of making a difference. The book shines with hard-earned wisdom embedded in spiritual ground and girded with practical advice. You will be inspired, enlivened and possibly, forever changed in all good ways.” —Jacqueline Novogratz, CEO, Acumen and author of The Blue Sweater

The Time Keeper

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Publisher : Hachette UK
ISBN 13 : 1405517379
Total Pages : 224 pages
Book Rating : 4.4/5 (55 download)

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Book Synopsis The Time Keeper by : Mitch Albom

Download or read book The Time Keeper written by Mitch Albom and published by Hachette UK. This book was released on 2012-09-04 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: FROM THE MASTER STORYTELLER WHOSE BOOKS HAVE TOUCHED THE HEARTS OF OVER 40 MILLION READERS 'Mitch Albom sees the magical in the ordinary' Cecilia Ahern __________ Banished for centuries, as punishment for trying to measure time, the inventor of the world's first clock is finally granted his freedom, along with a mission: a chance to redeem himself by teaching two people the true meaning of time. He embarks on a journey with two unlikely partners: a teenage girl who is about to give up on life and a wealthy, ageing businessman who wants to live for ever. To save himself, he must save them both. Gripping, and filled with deep human truth, this unforgettable story will inspire readers everywhere to reconsider their own notions of time and just how precious it truly is. __________ WHAT READERS SAY ABOUT THE TIME KEEPER 'As usual, Albom kept me completely captivated throughout this entire book. My only complaint is that it wasn't longer!' 'A touching story which everyone can relate to. This book is philosophical, touching and insightful - a true gem' 'Another awesome read . . . Wish his books went on forever' 'One of the best books I have ever read!' 'An absolute masterpiece! This one book provides much wisdom'

Every Moment Matters

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Author :
Publisher :
ISBN 13 : 9781734342604
Total Pages : 354 pages
Book Rating : 4.3/5 (426 download)

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Book Synopsis Every Moment Matters by : John O'Sullivan

Download or read book Every Moment Matters written by John O'Sullivan and published by . This book was released on 2019-12-08 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do the world's best coaches get the best from their athletes? How do top coaches design practices, inspire their players, and build teams that sustain their excellence season after season? Is there a difference between coaching men and women? What about coaching your own child? Most importantly, are these secrets available to the rest of us coaching youth, high school, and college teams? In Every Moment Matters, renowned coach educator John O'Sullivan has collected hundreds of interviews with top coaches, sport scientists, psychologists, and athletes and distilled them into a blueprint for becoming a more effective and inspiring leader. It will reshape your coaching journey by helping you answer four simple questions: Why do I coach?How do I coach?How does it feel to be coached by me?How do I define success? Great coaches realize something that others do not: every moment matters! You must be intentional about everything you do. Whether you are coaching your local youth soccer team, leading your high school football program, or competing for an NCAA Championship, Every Moment Matters will give you the tools and strategies to become the coach you always wished you had, and the coach today's athletes are craving. Get ready to have your best season ever!

Black Lives Matter

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 144086571X
Total Pages : 191 pages
Book Rating : 4.4/5 (48 download)

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Book Synopsis Black Lives Matter by : Laurie Collier Hillstrom

Download or read book Black Lives Matter written by Laurie Collier Hillstrom and published by Bloomsbury Publishing USA. This book was released on 2018-09-07 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: This concise yet comprehensive reference book provides an overview of the Black Lives Matter movement, from its emergence in response to the police-involved deaths of unarmed black people to its development as a force for racial justice in America. This much-needed reference text places the Black Lives Matter (BLM) movement within the broader context of the African American struggle for equality in America, from the civil rights movement of the 1950s and 1960s to the violent protests against white supremacy that took place in Charlottesville in 2017. Specific topics include the fatal shooting of Trayvon Martin in Florida in 2012, which gave rise to the hashtag #BlackLivesMatter; the fatal shooting of Michael Brown in Ferguson, Missouri, in 2014, which launched the rise of the movement; and the fatal shootings of police officers in Dallas, Texas, and Baton Rouge, Louisiana, in 2016, which sparked bitter backlash. It also covers the virulent alt-right backlash against BLM and the ways in which BLM leaders are responding to the challenge. Features of the book include an introduction; seven topical chapters covering the historical background to, origin and growth of, and backlash against the Black Lives Matter movement; and a conclusion. In addition, ten biographical "snapshots" cover key individuals involved with the movement, and eight primary source documents further illuminate issues discussed in the text. Other features include a timeline, an annotated bibliography, and a subject index.

The Front Row Factor

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Author :
Publisher :
ISBN 13 : 9780998981901
Total Pages : pages
Book Rating : 4.9/5 (819 download)

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Book Synopsis The Front Row Factor by : Jon Vroman

Download or read book The Front Row Factor written by Jon Vroman and published by . This book was released on 2017-03-28 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the Art of Moment Making"It's time to live life in the Front Row(tm)'," says Jon Vroman, author of The Front Row Factor: Transform Your Life with The Art of Moment Making. This book is a collection of inspiring stories, compelling science, and life strategies that teaches you about the power of hope for the future and celebrating your past to bring power to the present moment.It helps readers cultivate an empowering mindset, create life-long relationships and design an environment where you can thrive regardless of life conditions.As the founder of Front Row Foundation, Jon has spent more than a decade helping children and adults with life threatening illnesses have a front row experience at the live event of their dreams. This book is everything you can learn about life from those fighting for it.More than anything, The Front Row Factor will challenge you to explore your values, establish priorities and reconnect you to a higher purpose and deeper meaning within your life. The author reveals timeless principles that help you Live Life In The Front Row(tm) so you can make the most of every moment, starting now.

Dark Matter

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Publisher : Ballantine Books
ISBN 13 : 1101904232
Total Pages : 370 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Dark Matter by : Blake Crouch

Download or read book Dark Matter written by Blake Crouch and published by Ballantine Books. This book was released on 2016-07-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • COMING SOON TO APPLE TV+ • A “mind-blowing” (Entertainment Weekly) speculative thriller about an ordinary man who awakens in a world inexplicably different from the reality he thought he knew—from the author of Upgrade, Recursion, and the Wayward Pines trilogy “Are you happy with your life?” Those are the last words Jason Dessen hears before the kidnapper knocks him unconscious. Before he awakens to find himself strapped to a gurney, surrounded by strangers in hazmat suits. Before a man he’s never met smiles down at him and says, “Welcome back, my friend.” In this world he’s woken up to, Jason’s life is not the one he knows. His wife is not his wife. His son was never born. And Jason is not an ordinary college professor but a celebrated genius who has achieved something remarkable. Something impossible. Is it this life or the other that’s the dream? And even if the home he remembers is real, how will Jason make it back to the family he loves? From the bestselling author Blake Crouch, Dark Matter is a mind-bending thriller about choices, paths not taken, and how far we’ll go to claim the lives we dream of.

How Real Teachers Learn to Engage All Learners

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Author :
Publisher : R&L Education
ISBN 13 : 147580461X
Total Pages : 213 pages
Book Rating : 4.4/5 (758 download)

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Book Synopsis How Real Teachers Learn to Engage All Learners by : Sarah J. Noonan

Download or read book How Real Teachers Learn to Engage All Learners written by Sarah J. Noonan and published by R&L Education. This book was released on 2013-06-16 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first few years of teaching represent an intense period of experimentation and learning, leading to the adoption of learner-centered practices to help students achieve. A critical incident or nagging problem triggers critical reflection on practice, experimentation, the adoption of new approaches, and permanent changes in practice. When teachers improve their practice through action research and collaboration with colleagues, students predictably learn more. Inspecting the “core” areas of teaching and learning helps teachers critically reflect on practice to improve and innovate. Drawing on research and best practices from education and psychology, readers learn how four “motivational pathways” attract even the most reluctant and resistant learners to learning. While many recognize the importance of well prepared and accomplished teachers in helping students learn, too few recognize the need for continuous learning as the surest route to gaining expertise in teaching and increasing student achievement. Practical models and strategies presented in this book will help teachers address the important challenges facing schools today, including supporting disadvantaged learners, raising student achievement, and challenging all students to achieve their potential.

Making the New Post-Soviet Person

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Author :
Publisher : BRILL
ISBN 13 : 9004193499
Total Pages : 269 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis Making the New Post-Soviet Person by : Jarrett Zigon

Download or read book Making the New Post-Soviet Person written by Jarrett Zigon and published by BRILL. This book was released on 2010-03-25 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on life-historical research with five Muscovites, this book provides an intimate portrait of their experience of the post-Soviet years as a period of intense refashioning of moral personhood. This process is revealed as uniquely personal, socially shared, and globally influenced.

Making Black Lives Matter

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Author :
Publisher : Cognella Academic Publishing
ISBN 13 : 9781793556233
Total Pages : pages
Book Rating : 4.5/5 (562 download)

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Book Synopsis Making Black Lives Matter by : Kevin Cokley

Download or read book Making Black Lives Matter written by Kevin Cokley and published by Cognella Academic Publishing. This book was released on 2021-10-19 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Download your free digital copy of Making Black Lives Matter: Confronting Anti-Black Racism! At the heart of racist attitudes and behaviors is anti-Black racism, which simply put, is the disregard and disdain of Black life. Anti-Black racism negatively impacts every aspect of the lives of Black people. Edited by renowned scholar and psychologist Kevin Cokley, Making Black Lives Matter: Confronting Anti-Black Racism explores the history and contemporary circumstances of anti-Black racism, offers powerful personal anecdotes, and provides recommendations and solutions to challenging anti-Black racism in its various expressions. The book features chapters written by scholars, practitioners, activists, and students. The chapters reflect diverse perspectives from the Black community and writing styles that range from scholarly text supported by cited research to personal narratives that highlight the lived experiences of the contributors. The book focuses on the ways that anti-Black racism manifests and has been confronted across various domains of Black life using research, activism, social media, and therapy. In the words of Cokley: "It is my hope that the book will provide a blueprint for readers that will empower them to actively confront anti-Blackness wherever it exists, because this is the only way we will progress toward making Black lives matter." Making Black Lives Matter is a book that is meant to be shared! The goal for Cognella for publishing this book is to amplify the voices of those who need to be heard and to provide readers free access to critical scholarship on topics that affect our everyday lives. We''re proud to provide free digital copies of the book to anyone who wants to read it. So, we encourage you to spread the word and share the book with everyone you know. Learn more about Making Black Lives Matter: Confronting Anti-Black Racism! If you post about the book on social media, please use the hashtags #MakingBlackLivesMatter and #Cognella to join the conversation! Chapters and contributors include: Introduction - Kevin Cokley, Ph.D. Part I - Activism Chapter 1: "Historical Overview of the Black Struggle: Factors Affecting African American Activism" - Benson G. Cooke, Edwin J. Nichols, Schuyler C. Webb, Steven J. Jones, and Nia N. Williams Chapter 2: "Facilitating Black Survival and Wellness through Scholar-Activism" - Della V. Mosley, Pearis Bellamy, Garrett Ross, Jeannette Mejia, LaNya Lee, Carla Prieto, and Sunshine Adam Chapter 3: "Confronting Anti-Black Racism and Promoting Social Justice: Applications through Social Media" - Erlanger A. Turner, Maryam Jernigan-Noesi, and Isha Metzger Chapter 4: "#Say Her Name: The Impact of Gendered Racism and Misogynoir on the Lives of Black Women" - Jioni A. Lewis Part II - Public Policy Chapter 5: "A Tale of Three Cities: Segregation and Anti-Black Education Policy in Los Angeles, Chicago, and Austin" - Annika Olson Chapter 6: "Policing the Black Diaspora: Colonial Histories and Global Inequities in Policing and Carceral Punishment" - Ricardo Henrique Lowe, Jr. Chapter 7: "Building Health Equity among Black Young People with Lived Experience of Homelessness" - Norweeta G. Milburn and Dawn T. Bounds Chapter 8: "Anti-Blackness and Housing Inequality in the United States: A History of Housing Discrimination in Major Metropolitan Cities" - Tracie A. Lowe Part III - Community Voices Chapter 9: "Values-Driven, Community-Led Justice in Austin: A Project" - Sukyi McMahon and Chas Moore Chapter 10: "Leveraging the Power of Education to Confront Anti-Black Racism" - David W. Nowlin, Robert Muhammad, and Llyas Salahud-din Chapter 11: "Let the Òrìṣà Speak: Traditional Healing for Contemporary Times" - Ifetayo I. Ojelade Chapter 12: "The Victorious Mind: Addressing the Black Male in a Time of Turmoil" - Rico Mosby Part IV - Student Voices Chapter 13: "Unsung, Underpaid, and Unafraid: Black Graduate Students'' Response To Academic and Social Anti-Blackness" - Marlon Bailey, Shaina Hall, Carly Coleman, and Nolan Krueger Chapter 14: "To Be Young, Gifted, and Black" - Marlie Harris, Mercedes Holmes, Kuukuwa Koomson, and Brianna McBride Chapter 15: "From Segregation and Disinclusion: The Anti-Black Experience of Graduate School" - Keoshia Harris and TaShara Williams Read the press release to learn more about Making Black Lives Matter: Confronting Anti-Black Racism.

501 Ways to Roll Out the Red Carpet for Your Customers

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Author :
Publisher : Red Wheel/Weiser
ISBN 13 : 1632659751
Total Pages : 272 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis 501 Ways to Roll Out the Red Carpet for Your Customers by : Donna Cutting

Download or read book 501 Ways to Roll Out the Red Carpet for Your Customers written by Donna Cutting and published by Red Wheel/Weiser. This book was released on 2015-12-21 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service." —Sally Hogshead, author of Fascinate 501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures. 501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to: •Make "red-carpet service" a first and lasting impression•Get your team "red-carpet ready"•Inspire positive word-of-mouth by delivering wow•Handle service recovery with style•Employ creative marketing ideas and social media savvyUsing the plethora of tips, tricks, and techniques in this book you don't have to reinvent the customer-service wheel—just roll out the red carpet!