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Author : New Local Government Network
Publisher :
ISBN 13 : 9781903447529
Total Pages : pages
Book Rating : 4.4/5 (475 download)
Download or read book Made to Measure: Understanding Local Public Service written by New Local Government Network and published by . This book was released on 2007-06 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : E. K. Sarter
Publisher : Policy Press
ISBN 13 : 1447364007
Total Pages : 196 pages
Book Rating : 4.4/5 (473 download)
Download or read book Understanding Public Services written by E. K. Sarter and published by Policy Press. This book was released on 2023-02 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dive inside this textbook for an accessible guide to the discipline of public services. Perfect for students, it offers a comprehensive account of core public service topics and explains the fundamental elements of working in the public services. Outlining their role in the welfare state, it explores the policies, providers and legalities shaping the context in which public services operate. Students will study concepts of organisational change, strategy, management, leadership and funding, and engage with timely discussions around contemporary public issues such as equality, sustainability and climate change. Key features to support student learning include: - objectives at the beginning of each chapter; - case studies and examples; - end of chapter summaries; - reflective questions; - further reading recommendations and resources. Bringing together authors with expertise in politics and public policy, social policy and law, this book is essential reading for everybody studying public services.
Author : R. Mark Musell
Publisher : Routledge
ISBN 13 : 1135855560
Total Pages : 117 pages
Book Rating : 4.1/5 (358 download)
Download or read book Understanding Government Budgets written by R. Mark Musell and published by Routledge. This book was released on 2009-09-10 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: Budgets in the United States follow rules of presentation and use terms that make sense to few outside the world of government finance. Moreover, practices vary widely among the thousands of governments in the country, between federal, state, and local levels. Understanding Government Budgets offers detailed explanations of each of the different types of information found in budgets, featuring annotated examples from both state and local budgets, as well as the budget of the federal government. It stresses that the choices made about format and organization influence the story a budget tells about government. The goal of the book is to make the format of budgets and the information they contain accessible and understandable, helping users make better sense of government and its performance. Perfect for undergraduate or graduate level courses in budgeting and public administration, Understanding Government Budgets also makes a useful guide to budgets for the average citizen with an interest in how government operates or journalists writing about it.
Author : Council of Europe. Steering Committee on Local and Regional Authorities
Publisher : Council of Europe
ISBN 13 : 9789287132932
Total Pages : 192 pages
Book Rating : 4.1/5 (329 download)
Download or read book The Use of Performance Indicators in Local Public Services written by Council of Europe. Steering Committee on Local and Regional Authorities and published by Council of Europe. This book was released on 1997-01-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Michael Pidd
Publisher : Cambridge University Press
ISBN 13 : 1107004659
Total Pages : 333 pages
Book Rating : 4.1/5 (7 download)
Download or read book Measuring the Performance of Public Services written by Michael Pidd and published by Cambridge University Press. This book was released on 2012-02-02 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows how the principles, uses and practice of performance measurement differ from those in for-profit organisations.
Author : Janet V Denhardt
Publisher : Routledge
ISBN 13 : 1315289474
Total Pages : 220 pages
Book Rating : 4.3/5 (152 download)
Download or read book The New Public Service written by Janet V Denhardt and published by Routledge. This book was released on 2016-09-16 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
Author : Vilma Luoma-aho
Publisher : John Wiley & Sons
ISBN 13 : 1119263190
Total Pages : 540 pages
Book Rating : 4.1/5 (192 download)
Download or read book The Handbook of Public Sector Communication written by Vilma Luoma-aho and published by John Wiley & Sons. This book was released on 2020-02-03 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.
Author :
Publisher : M.E. Sharpe
ISBN 13 : 9780765628626
Total Pages : 244 pages
Book Rating : 4.6/5 (286 download)
Download or read book The New Public Service, Expanded Edition written by and published by M.E. Sharpe. This book was released on with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This work includes a chapter that addresses the practical issues of applying these ideals in actual, real-life situations.
Author : Tony L. Doherty
Publisher : Routledge
ISBN 13 : 1134578156
Total Pages : 785 pages
Book Rating : 4.1/5 (345 download)
Download or read book Managing Public Services - Implementing Changes written by Tony L. Doherty and published by Routledge. This book was released on 2014-01-03 with total page 785 pages. Available in PDF, EPUB and Kindle. Book excerpt: The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Author : United States. Congress. House. Committee on Education and Labor. Subcommittee on Labor Standards
Publisher :
ISBN 13 :
Total Pages : 848 pages
Book Rating : 4.3/5 (121 download)
Download or read book The Public Service Employee Retirement Income Security Act of 1975 written by United States. Congress. House. Committee on Education and Labor. Subcommittee on Labor Standards and published by . This book was released on 1976 with total page 848 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Stephen Bach
Publisher : Routledge
ISBN 13 : 131752991X
Total Pages : 291 pages
Book Rating : 4.3/5 (175 download)
Download or read book Public Service Management and Employment Relations in Europe written by Stephen Bach and published by Routledge. This book was released on 2016-07-07 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: Has there been a transformation of public service employment relations in Europe since the crisis? Public Service Management and Employment Relations in Europe examines public service employment relations after the economic crisis, including analysis of more than thirty years of public service and workforce reform, and addresses the interplay between an emerging post-crisis public service sector and the consequences for the state, employers and trade unions in core public services. Written by leading national experts, this book places the economic crisis in a longer timeframe and examines how far trends in public sector employment relations were reinforced or reversed by the crisis. It provides an up-to-date analysis of the restructuring of public service employment relations in 12 major European countries, including analysis of little studied central and Eastern European countries. This book will be vital reading for researchers, academics and PhD Students in the fields of Public Management, Public Administration, Employment Relations, and Human Resource Management.
Author : Great Britain. Parliament. House of Commons. Public Administration Select Committee
Publisher : The Stationery Office
ISBN 13 : 9780215521552
Total Pages : 304 pages
Book Rating : 4.5/5 (215 download)
Download or read book Public Services and the Third Sector written by Great Britain. Parliament. House of Commons. Public Administration Select Committee and published by The Stationery Office. This book was released on 2008 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporating HC 540-i-v, session 2006-07
Author : James R. Basche
Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.E/5 ( download)
Download or read book U. S. Business Support for International Public Service Activities written by James R. Basche and published by . This book was released on 1975 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Great Britain: Parliament: House of Commons: Culture, Media and Sport Committee
Publisher : The Stationery Office
ISBN 13 : 9780215037244
Total Pages : 404 pages
Book Rating : 4.0/5 (372 download)
Download or read book Public service content written by Great Britain: Parliament: House of Commons: Culture, Media and Sport Committee and published by The Stationery Office. This book was released on 2007-11-15 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporating HCP 314 i-viii, session 2006-07
Author : Great Britain: Parliament: House of Commons: Environmental Audit Committee
Publisher : Stationery Office
ISBN 13 : 9780215059093
Total Pages : 160 pages
Book Rating : 4.0/5 (59 download)
Download or read book Transport and accessibility to public services written by Great Britain: Parliament: House of Commons: Environmental Audit Committee and published by Stationery Office. This book was released on 2013-06-24 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report looks at progress on improving accessibility since 2003 and ways of improving accessibility. Problems with transport provision and the location of services can reinforce social exclusion by preventing people from accessing key local services and undermines government policies to tackle worklessness, increase participation in education, reduce crime and narrow health inequalities. Insufficient progress has been made since the 2003 Social Exclusion Unit's Making the Connections report, many findings of which are relevant today. There is evidence that accessibility is worsening, driven by tight budgets in central and local government. Accessibility statistics show travel times to key services steadily increasing over time, particularly for access to hospitals. The Department for Transport needs to focus more closely on improving accessibility as well as on supporting the economy. Existing transport funding could be better coordinated and directed to 'accessibility'-focused initiatives, which will have a swifter impact on people's well-being than large infrastructure projects. The social value of transport and accessibility needs to be explicitly considered in policy-making and in the planning system and should no longer be seen as a second-order criterion.The Committee believes it will take time for any improvements to make a noticeable difference. Their recommendations focus on improving how government operates rather than funding. Central government cannot abdicate its role in coordinating action across departmental silos and helping local authorities and service providers to share best practice. Accessibility planning, introduced by Making the Connections, has had limited success and needs to be re-energised.
Author : Rachel E. Ashworth
Publisher : Oxford University Press, USA
ISBN 13 : 0199545480
Total Pages : 244 pages
Book Rating : 4.1/5 (995 download)
Download or read book Public Service Improvement written by Rachel E. Ashworth and published by Oxford University Press, USA. This book was released on 2010-04-29 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of public services is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to public organizations to examine how the public sector can perform better.
Author :
Publisher :
ISBN 13 :
Total Pages : 854 pages
Book Rating : 4.F/5 ( download)
Download or read book Public Service written by and published by . This book was released on 1908 with total page 854 pages. Available in PDF, EPUB and Kindle. Book excerpt:
