Leveraging Digital Innovation For Governance Public Administration And Citizen Services Emerging Research And Opportunities

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Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities

Author : Vij Mali, Nidhi
Publisher : IGI Global
ISBN 13 : 1522554130
Total Pages : 194 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities by : Vij Mali, Nidhi

Download or read book Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities written by Vij Mali, Nidhi and published by IGI Global. This book was released on 2019-08-16 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital innovations are often non-linear, non-incremental, and perhaps at times, disruptive processes that have transformed private as well as public service delivery. The rise of digitization has not only overhauled the governance system and enabled greater government-citizen engagement but has also revolutionized public administration. For public organizations to thrive, it is imperative to understand the challenges and applications that digitization can create for the development, deployment, and management of public service processes. Leveraging Digital Innovation for Governance, Public Administration, and Citizen Services: Emerging Research and Opportunities is a comprehensive research book that combines theory and practice, reflecting on public administrative governance and citizen engagement implications of digital innovations and strategies, and how and when they can make a difference in the area of digital application in public administration. Highlighting topics such as e-government, electronic payments, and text mining, this publication is ideal for public administrators, policymakers, government officials, executives, administrators, researchers, academicians, and practitioners in the fields of computer science, information technology, citizen engagement, public management, and governance.

Digital Government

Author : Svenja Falk
Publisher : Springer
ISBN 13 : 3319387952
Total Pages : 196 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis Digital Government by : Svenja Falk

Download or read book Digital Government written by Svenja Falk and published by Springer. This book was released on 2016-11-09 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.

Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities

Author : Rodríguez Bolívar, Manuel Pedro
Publisher : IGI Global
ISBN 13 : 1799815285
Total Pages : 258 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities by : Rodríguez Bolívar, Manuel Pedro

Download or read book Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities written by Rodríguez Bolívar, Manuel Pedro and published by IGI Global. This book was released on 2020-06-25 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The development of social technologies has brought about a new era of political planning and government interactions. In addition to reducing costs in city resource management, ICT and social media can be used in emergency situations as a mechanism for citizen engagement, to facilitate public administration communication, etc. In spite of all these advantages, the application of technologies by governments and the public sector has also fostered debate in terms of cyber security due to the vulnerabilities and risks that can befall different stakeholders. It is necessary to review the most recent research about the implementation of ICTs in the public sector with the aim of understanding both the strengths and the vulnerabilities that the management models can entail. Digital Government and Achieving E-Public Participation: Emerging Research and Opportunities is a collection of innovative research on the methods and applications of ICT implementation in the public sector that seeks to allow readers to understand how ICTs have forced public administrations to undertake reforms to both their workflow and their means of interacting with citizens. While highlighting topics including e-government, emergency communications, and urban planning, this book is ideally designed for government officials, public administrators, public managers, policy holders, policymakers, public consultants, professionals, academicians, students, and researchers seeking current research on the digital communication channels between elected officials and the citizens they represent.

Managing Digital Governance

Author : Yu-Che Chen
Publisher : Routledge
ISBN 13 : 1351801341
Total Pages : 400 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis Managing Digital Governance by : Yu-Che Chen

Download or read book Managing Digital Governance written by Yu-Che Chen and published by Routledge. This book was released on 2017-07-20 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making the most of digital innovation to advance public values. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service, and to facilitate democratic governance, including efficiency, effectiveness, transparency, and accountability. Offering insight into effectively managing growing complexity and fragmentation in digital technology, this book provides practical management strategies to address external and internal challenges of digital governance. External challenges include digital inclusiveness, open government, and citizen-centric government; internal ones include information and knowledge management, risk management for digital security and privacy, and performance management of information technologies. Unique in its firm grounding in public administration and management literature and its synergistic combination of theory and practice, Managing Digital Governance identifies future trends and ways to develop corresponding capacity while offering enduring lessons and time-tested digital governance management strategies. This book will serve as an invaluable resource for students, scholars, and practitioners in public administration, management, and governance who aspire to become leaders equipped to leverage digital technologies to advance public governance.

Digital Governance

Author : Michael E. Milakovich
Publisher : Routledge
ISBN 13 : 1000456218
Total Pages : 474 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Digital Governance by : Michael E. Milakovich

Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.

Digital Governance

Author : Michael E. Milakovich
Publisher : Routledge
ISBN 13 : 1136718982
Total Pages : 377 pages
Book Rating : 4.1/5 (367 download)

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Book Synopsis Digital Governance by : Michael E. Milakovich

Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2012-04-23 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.

Visibilities and Invisibilities in Smart Cities: Emerging Research and Opportunities

Author : McKenna, H. Patricia
Publisher : IGI Global
ISBN 13 : 179983851X
Total Pages : 289 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Visibilities and Invisibilities in Smart Cities: Emerging Research and Opportunities by : McKenna, H. Patricia

Download or read book Visibilities and Invisibilities in Smart Cities: Emerging Research and Opportunities written by McKenna, H. Patricia and published by IGI Global. This book was released on 2021-06-11 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout history, humanity has sought the betterment of its communities. In the 21st century, humanity has technology on its side in the process of improving its cities. Smart cities make their improvements by gathering real-world data in real time. Still, there are many complexities that many do not catch—they are invisible. It is important to understand how people make sense at the urban level and in extra-urban spaces of the combined complexities of invisibilities and visibilities in their environments, interactions, and infrastructures enabled through their own enhanced awareness together with aware technologies that are often embedded, pervasive, and ambient. This book probes the visible and invisible dimensions of emerging understandings of smart cities and regions in the context of more aware people interacting with each other and through more aware and pervasive technologies. Visibilities and Invisibilities in Smart Cities: Emerging Research and Opportunities contributes to the research literature for urban theoretical spaces, methodologies, and applications for smart and responsive cities; the evolving of urban theory and methods for 21st century cities and urbanities; and the formulation of a conceptual framework for associated methodologies and theoretical spaces. This work explores the relationships between variables using a case study approach combined with an explanatory correlational design. It is based on an urban research study conducted from mid-2015 to mid-2020 that spanned multiple countries across three continents. The book is split into four sections: introduction to the concepts of visible and invisible, frameworks for understanding the interplay of the two concepts, associated and evolving theory and methods, and extending current research as opportunities in smart city environments and regions. Covering topics including human geography, smart cities, and urban planning, this book is essential for urban planners, designers, city officials, community agencies, business managers and owners, academicians, researchers, and students, including those who work across multiple domains such as architecture, environmental design, human-computer interaction, human geography, information technology, sociology, and affective computing.

Employing Recent Technologies for Improved Digital Governance

Author : Ponnusamy, Vasaki
Publisher : IGI Global
ISBN 13 : 1799818535
Total Pages : 383 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Employing Recent Technologies for Improved Digital Governance by : Ponnusamy, Vasaki

Download or read book Employing Recent Technologies for Improved Digital Governance written by Ponnusamy, Vasaki and published by IGI Global. This book was released on 2019-12-27 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: The digital divide, caused by several factors such as poverty and slow communication technologies, has offset the progression of many developing countries. However, with rapid changes in technology, a better collaboration among communities and governance based on the latest research in ICT and technology has begun to emerge. Employing Recent Technologies for Improved Digital Governance is an essential reference source that provides research on recent advances in the development, application, and impact of technologies for the initiative of digital governance. The book has a dual objective with the first objective being to encourage more research in deploying recent trends in the internet for deploying a collaborative digital governance. The second objective is to explore new possibilities using internet of things (IoT) and cloud/fog-based solutions for creating a collaboration between the governance and IT infrastructure. Featuring research on topics such as intelligent systems, social engineering, and cybersecurity, this book is ideally designed for policymakers, government officials, ICT specialists, researchers, academicians, industry professionals, and students.

Handbook of Research on New Media, Training, and Skill Development for the Modern Workforce

Author : Mentor, Dominic
Publisher : IGI Global
ISBN 13 : 1668439980
Total Pages : 439 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Handbook of Research on New Media, Training, and Skill Development for the Modern Workforce by : Mentor, Dominic

Download or read book Handbook of Research on New Media, Training, and Skill Development for the Modern Workforce written by Mentor, Dominic and published by IGI Global. This book was released on 2022-05-13 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: The abrupt shift to online learning brought on by the COVID-19 pandemic revealed the need for the adoption and application of new media, virtual training, and online skill development for the modern workforce. However, organizations are grappling with unanticipated complexities, and many have recognized the gaps between online and in-person competencies and capabilities with unaddressed needs. There is an urgent need to bridge this gap and organically grow engagement and connectedness in the digital online space with new media tools and resources. The Handbook of Research on New Media, Training, and Skill Development for the Modern Workforce exhibits how both business and educational organizations may utilize the new media computer technology to best engage in workforce training. It provides the best practices to aid the transition to successful learning environments for organizational skill development and prepare and support new media educational engagement as the new norm in all its forms and finer nuances. Covering topics such as occupational performance assessment, personal response systems, and situationally-aware human-computer interaction, this major reference work is an essential tool for workforce development organizations, business executives, managers, communications specialists, students, teachers, government officials, pre-service teachers, researchers, and academicians.

Tools, Strategies, and Practices for Modern and Accountable Public Sector Management

Author : Azevedo, Graça
Publisher : IGI Global
ISBN 13 : 1799813878
Total Pages : 372 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Tools, Strategies, and Practices for Modern and Accountable Public Sector Management by : Azevedo, Graça

Download or read book Tools, Strategies, and Practices for Modern and Accountable Public Sector Management written by Azevedo, Graça and published by IGI Global. This book was released on 2019-11-15 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent global financial and economic crisis has had surprising effects on several economies worldwide. This global event has promoted the discussion on how ethical, transparent, and rigorous the accountability of public sector institutions is. However, public manager accountability is translated into a vision that goes beyond its sphere of activity, demanding information on how public resources have been managed based on the maximization of social welfare and sustainable development. Tools, Strategies, and Practices for Modern and Accountable Public Sector Management is an essential reference source that discusses the process behind how public resources are managed as well as how they are coordinated to achieve collective success. Featuring research on topics such as corporate responsibility, fiscal accountability, and public administration, this book is ideally designed for researchers, managers, financial authorities, auditors, public managers, public administrators, regulatory authorities, accountants, professionals, and students involved with the accountability and reform of public management in local governments.

Digital Government and Public Management

Author : J. Ramon Gil-Garcia
Publisher : Routledge
ISBN 13 : 1000535940
Total Pages : 171 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Digital Government and Public Management by : J. Ramon Gil-Garcia

Download or read book Digital Government and Public Management written by J. Ramon Gil-Garcia and published by Routledge. This book was released on 2021-12-26 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Introduction to Algorithmic Government

Author : Rajan Gupta
Publisher : Springer Nature
ISBN 13 : 9811602824
Total Pages : 199 pages
Book Rating : 4.8/5 (116 download)

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Book Synopsis Introduction to Algorithmic Government by : Rajan Gupta

Download or read book Introduction to Algorithmic Government written by Rajan Gupta and published by Springer Nature. This book was released on 2021-03-22 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is changing at a fast pace, so is the Government and Governance style. Humans are bound to go for Algorithmic strategies rather than manual or electronic ones in different domains. This book introduces the Algorithmic Government or Government by Algorithm, which refers to authorizing machines in the Public Sector for automated decision-making based on Artificial Intelligence, Data Science, and other technologies. It is an emerging concept introduced globally and will be considered revolutionary in the future. The book covers concepts, applications, progress status, and potential use-cases of Algorithmic Government. This book serves as introductory material for the readers from technology, public policy, administration, and management fields.

Policies and Procedures for the Implementation of Safe and Healthy Educational Environments: Post-COVID-19 Perspectives

Author : Haoucha, Malika
Publisher : IGI Global
ISBN 13 : 1799892999
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Policies and Procedures for the Implementation of Safe and Healthy Educational Environments: Post-COVID-19 Perspectives by : Haoucha, Malika

Download or read book Policies and Procedures for the Implementation of Safe and Healthy Educational Environments: Post-COVID-19 Perspectives written by Haoucha, Malika and published by IGI Global. This book was released on 2022-02-18 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: The COVID-19 pandemic has impacted all aspects of human existence—including the education sector. The pandemic has triggered a paradigm shift in the future of education, and thus, the current practices must transition to the “new normal.” For better or for worse, the practices and technologies used within learning environments must drastically change in the aftermath of the COVID-19 pandemic. Policies and Procedures for the Implementation of Safe and Healthy Educational Environments: Post-COVID-19 Perspectives discusses the policies and procedures used in the implementation of safe and healthy educational environments both during and after the COVID-19 pandemic. It shares the best practices and presents the opportunity to learn from educator experiences in the time of crisis. Covering topics such as digital accessibility, healthy educational environments, and social-emotional development, this book is essential for educators in both K-12 and higher education settings, researchers, education administrators, policymakers, pre-service teachers, and academicians.

Examining the Roles of IT and Social Media in Democratic Development and Social Change

Author : Kumar, Vikas
Publisher : IGI Global
ISBN 13 : 1799817938
Total Pages : 384 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Examining the Roles of IT and Social Media in Democratic Development and Social Change by : Kumar, Vikas

Download or read book Examining the Roles of IT and Social Media in Democratic Development and Social Change written by Kumar, Vikas and published by IGI Global. This book was released on 2019-11-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social media has emerged as a powerful tool that reaches a wide audience with minimum time and effort. It has a diverse role in society and human life and can boost the visibility of information that allows citizens the ability to play a vital role in creating and fostering social change. This practice can have both positive and negative consequences on society. Examining the Roles of IT and Social Media in Democratic Development and Social Change is a collection of innovative research on the methods and applications of social media within community development and democracy. While highlighting topics including information capitalism, ethical issues, and e-governance, this book is ideally designed for social workers, politicians, public administrators, sociologists, journalists, policymakers, government administrators, academicians, researchers, and students seeking current research on social advancement and change through social media and technology.

Innovative Perspectives on Public Administration in the Digital Age

Author : Manoharan, Aroon P.
Publisher : IGI Global
ISBN 13 : 1522559671
Total Pages : 332 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Innovative Perspectives on Public Administration in the Digital Age by : Manoharan, Aroon P.

Download or read book Innovative Perspectives on Public Administration in the Digital Age written by Manoharan, Aroon P. and published by IGI Global. This book was released on 2018-05-25 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and open government. Innovations in information technology and web technologies can facilitate these changes. Innovative Perspectives on Public Administration in the Digital Age is a critical scholarly resource that examines the prevalence of e-government and the advancements of information systems to facilitate a government that is more open and accessible to citizens and businesses. Highlighting coverage on a broad range of topics such as online civic engagement, e-petition, and privacy and security, this publication is geared toward academicians, practitioners, and government officials seeking current and relevant research on the use of online and technological systems for the advancement of government and public policy.

Building Digital Government Strategies

Author : Rodrigo Sandoval-Almazán
Publisher : Springer
ISBN 13 : 3319603485
Total Pages : 114 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Building Digital Government Strategies by : Rodrigo Sandoval-Almazán

Download or read book Building Digital Government Strategies written by Rodrigo Sandoval-Almazán and published by Springer. This book was released on 2017-08-01 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities. Thus far, particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation. This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs.

Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies

Author : Kloby, Kathryn
Publisher : IGI Global
ISBN 13 : 1466603194
Total Pages : 380 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies by : Kloby, Kathryn

Download or read book Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies written by Kloby, Kathryn and published by IGI Global. This book was released on 2012-03-31 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.