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Lessons From The Mouse
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Book Synopsis Lessons from the Mouse by : Dennis Snow
Download or read book Lessons from the Mouse written by Dennis Snow and published by . This book was released on 2010-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World.
Book Synopsis Unleashing Excellence by : Dennis Snow
Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Book Synopsis If You Give a Mouse a Cookie 25th Anniversary Edition by : Laura Joffe Numeroff
Download or read book If You Give a Mouse a Cookie 25th Anniversary Edition written by Laura Joffe Numeroff and published by Harper Collins. This book was released on 1985-05-09 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: If a hungry little traveler shows up at your house, you might want to give him a cookie. If you give him a cookie, he's going to ask for a glass of milk. He'll want to look in a mirror to make sure he doesn't have a milk mustache, and then he'll ask for a pair of scissors to give himself a trim.... The consequences of giving a cookie to this energetic mouse run the young host ragged, but young readers will come away smiling at the antics that tumble like dominoes through the pages of this delightful picture book.
Download or read book Anatole written by Eve Titus and published by Knopf Books for Young Readers. This book was released on 2006-11-14 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anatole is a most honorable mouse. When he realizes that humans are upset by mice sampling their leftovers, he is shocked! He must provide for his beloved family--but he is determined to find a way to earn his supper. And so he heads for the tasting room at the Duvall Cheese Factory. On each cheese, he leaves a small note--"good," "not so good," "needs orange peel"--and signs his name. When workers at the Duvall factory find his notes in the morning, they are perplexed--but they realize that this mysterious Anatole has an exceptional palate and take his advice. Soon Duvall is making the best cheese in all of Paris! They would like to give Anatole a reward--if only they could find him...
Book Synopsis The Mouse with the Question Mark Tail by : Richard Peck
Download or read book The Mouse with the Question Mark Tail written by Richard Peck and published by Penguin. This book was released on 2013-07-02 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set off on an amazing quest with this lovable orphaned mouse. The tiniest mouse in the Royal Mews is such a mystery he doesn’t even know his own name! He scampers off on a epic adventure in and around Buckingham Palace with a plan to seek the advice of Queen Victoria. The exhilarating journey takes him to strange and wonderful places, but will it help him discover who he is and where he came from? This delightful follow-up to the acclaimed Secrets at Sea from Newbery Medal winner Richard Peck is full of laughs, surprises and excitement. “This clever yarn should delight fans of animal adventure stories.” —Booklist, starred review “Readers will gleefully suspend disbelief as they trace Mouse Minor’s exciting journey.” —Publishers Weekly, starred review
Book Synopsis Married to the Mouse by : Richard E. Foglesong
Download or read book Married to the Mouse written by Richard E. Foglesong and published by Yale University Press. This book was released on 2001-01-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: " ... a critical account of how the Disney Co. has used--and also abused--its governmental immunities from the beginning of Disney World to the present ..."--Jacket.
Download or read book Lion and Mouse written by Jairo Buitrago and published by Groundwood Books Ltd. This book was released on 2019-05-01 with total page 39 pages. Available in PDF, EPUB and Kindle. Book excerpt: Funny, fresh and very modern, this update on the fable of the lion and the mouse is a marvelous tale of a relationship between two unlikely friends. One day, the mouse marches into the lion’s den without an invitation. Before the lion can eat him for breakfast, the mouse begs for mercy. “If you let me go, I might be able to return the favor.” The lion laughs at the idea of such a small, insignificant creature helping him out ... until the next day when the mouse frees the lion from a hunter’s trap. Jairo Buitrago and Rafael Yockteng, one of the great creative teams in picture books, have fun in this simple and never-didactic story about how it’s possible to get along through negotiation, acceptance and learning to put up with a friend’s eccentricities. You can be good to one another not because you expect anything in return but just because you are friends. Correlates to the Common Core State Standards in English Language Arts: CCSS.ELA-LITERACY.RL.K.2 CCSS.ELA-LITERACY.RL.1.2 Retell stories, including key details, and demonstrate understanding of their central message or lesson. CCSS.ELA-LITERACY.RL.2.2 Recount stories, including fables and folktales from diverse cultures, and determine their central message, lesson, or moral. CCSS.ELA-LITERACY.RL.2.6 Acknowledge differences in the points of view of characters, including by speaking in a different voice for each character when reading dialogue aloud. CCSS.ELA-LITERACY.RL.3.2 Recount stories, including fables, folktales, and myths from diverse cultures; determine the central message, lesson, or moral and explain how it is conveyed through key details in the text. CCSS.ELA-LITERACY.RL.4.6 Compare and contrast the point of view from which different stories are narrated, including the difference between first- and third-person narrations. CCSS.ELA-LITERACY.RL.4.9 Compare and contrast the treatment of similar themes and topics (e.g., opposition of good and evil) and patterns of events (e.g., the quest) in stories, myths, and traditional literature from different cultures.
Book Synopsis The Mouse, the Bird, and the Sausage by : Brothers Grimm
Download or read book The Mouse, the Bird, and the Sausage written by Brothers Grimm and published by Lindhardt og Ringhof. This book was released on 2020-11-18 with total page 5 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here goes a tale about three little friends who lived together and shared daily tasks like cooking or gathering woods. But as it often happens in some households, a problem occurred. The bird felt like she had to do the most difficult part of the chores. And they all agreed on changing roles. However things went downhill. How? You can find out in "The Mouse, the Bird, and the Sausage". Children and adults alike, immerse yourselves into Grimm’s world of folktales and legends! Come, discover the little-known tales and treasured classics in this collection of 210 fairy tales. Brothers Grimm are probably the best-known storytellers in the world. Some of their most popular fairy tales are "Cinderella", "Beauty and the Beast" and "Little Red Riding Hood" and there is hardly anybody who has not grown up with the adventures of Hansel and Gretel, Rapunzel and Snow White. Jacob and Wilhelm Grimm’s exceptional literature legacy consists of recorded German and European folktales and legends. Their collections have been translated into all European languages in their lifetime and into every living language today.
Book Synopsis If You Take a Mouse to School by : Laura Numeroff
Download or read book If You Take a Mouse to School written by Laura Numeroff and published by HarperCollins. This book was released on 2022-08-02 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mouse goes to school in this picture book in the beloved #1 New York Times bestselling If You Give... series! If you take a mouse to school, he'll ask you for your lunch box. When you give him your lunch box, he'll want a sandwich to go in it. Then he'll need a notebook and some pencils. He'll probably want to share your backpack, too. The famous mouse from If You Take a Mouse to the Movies and If You Give a Mouse a Cookie is back for his first day of school. Only Laura Numeroff and Felicia Bond could make school this much fun! A perfect addition to the classic and beloved series—be sure to collect them all!
Download or read book Mouse Count written by Ellen Stoll Walsh and published by Houghton Mifflin Harcourt. This book was released on 1995 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ten mice outsmart a hungry snake. Board book.
Download or read book Mouse and Tim written by Faith McNulty and published by HarperCollins Publishers. This book was released on 1978 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: A boy and a mouse describe their relationship during the months they spend together.
Book Synopsis Five Days with the Mouse to Be a Better Event Planner by : Michael Kloss
Download or read book Five Days with the Mouse to Be a Better Event Planner written by Michael Kloss and published by . This book was released on 2020-12 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Apply Disney Magic to Everyday Events It's no surprise that special event professionals are drawn to vacations at the Walt Disney World Resort. Around every turn at "The Happiest Place on Earth" is a spark of creative inspiration, and a chance to observe world-class guest relations, Imagineering, and storytelling mastery. Five Days with the Mouse to be a Better Event Planner takes a deep dive into five key aspects of professional event planning through lessons observed at Walt Disney World which can be applied to virtually any special event. Example observations: Day One: Can you duplicate the impact of Cinderella Castle or the "hub-and-spoke" design of the Magic Kingdom to create immersive guest environments? Day Two: How do concepts like FASTPASS+ and MagicBands help manage guest expectations while activating and elevating guest engagement? Day Three: What event storytelling lessons can be observed on the Jungle Cruise and how can your version of Hidden Mickeys reward loyal guests? Day Four: What best practices in event sustainability can you pick up at your Walt Disney World(R) Resort hotel room as you design zero-waste events? Day Five: What key accessibility lessons can be learned from Pirates of the Caribbean and what can the design of EPCOT's Spaceship Earth teach about safety? Put on some comfortable shoes and set off into a world of castles and queue lines that can inspire and inform everyday special event planning and industry professionalism. About the Author: Michael Kloss is an award-winning Certified Special Event Professional, protocol officer, and event instructor with more than two decades of experience creating memories for more than a half a million guests. The 2012 Event Solutions Magazine "Organizational Event Planner-of-the-Year," Michael brings a Disney-inspired passion for innovation, guest relations, and experiential design to every event. This book is not sponsored by, affiliated with, or authorized by the Walt Disney Company. All Disney trademarks are property of Disney Enterprises, Inc. or their affiliates.
Book Synopsis The Mouse in the Manger by : Gennaro L. Gentile
Download or read book The Mouse in the Manger written by Gennaro L. Gentile and published by . This book was released on 1978 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: Oscar the mouse runs away from home after a fight with his father and finds himself in a stable where he befriends a couple and their newborn baby.
Book Synopsis Mouse Says "sorry" by : Michael Dahl
Download or read book Mouse Says "sorry" written by Michael Dahl and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: As mouse rushes home to dinner, he apologizes for tracking mud everywhere he goes.
Book Synopsis The Wisdom of Walt by : Jeffrey A Barnes
Download or read book The Wisdom of Walt written by Jeffrey A Barnes and published by . This book was released on 2018-02-28 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: PUT WALT TO WORK FOR YOU! How do you go from dreaming of a theme park to building one? Walt Disney laid the blueprint. Learn how he did it, and how his wisdom can guide you toward achieving the things that you dream of. The experts told Walt it'd never work. A giant theme park, where parents and children could play together? Crazy! So Walt put all of his money into this crazy dream of his. He put his reputation on the line. Anyone else would have quit, discouraged and disillusioned, but Walt built Disneyland. How did he go from dreaming to doing? And how can you do the same, no matter what your goal? In The Wisdom of Walt, Professor Jeffrey Barnes distills Walt Disney's vision, his knowledge, and his methods into a series of actionable lessons. Through historical vignettes about Disneyland, as well as plentiful examples and exercises, Barnes creates a framework through which you can apply Walt's wisdom to improve your career, your company, and your life. Learn to: -Listen to your "Walter ego" and start trusting yourself -Go "beyond the berm" with the secrets of Disneyland's success -Make a "Main Street impression" on everyone you meet -Create "E-ticket experiences" that keep them coming back for more WITH THE WISDOM OF WALT, YOUR SUCCESS IS JUST A DREAM AWAY!
Download or read book Mouse Seasons written by Leo Lionni and published by Knopf Books for Young Readers. This book was released on 2022-02-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first new original Leo Lionni picture book in nearly 30 years, featuring the beloved mouse Frederick as he guides his fellow mice--and young listeners--through a joyous celebration of the seasons. There is more than one way to prepare for a long winter, as Frederick tells his friends in the classic story. Gathering food and other supplies is important, but gathering the smells, sounds, and sights of a beautiful day to recall later are just as vital. How one little mouse cheers his entire community and prepares them for a full year ahead is a story that young children will love.
Book Synopsis Theodore Mouse Goes to Sea by : Michaela Muntean
Download or read book Theodore Mouse Goes to Sea written by Michaela Muntean and published by Golden Press. This book was released on 1983 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: A little Golden Book.
