Lean Kaizen

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Author :
Publisher : Quality Press
ISBN 13 : 0873890736
Total Pages : 196 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Lean Kaizen by : V. George Alukal

Download or read book Lean Kaizen written by V. George Alukal and published by Quality Press. This book was released on 2006-02-06 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: To compete successfully in today’s economy, organizations need to be as good as or better than their global competitors. This goes not only for quality, but also for costs and cycle times (lead time, processing time, delivery time, set-up time, response time, etc.). Lean addresses these needs in its emphasis on teamwork, continuous training and learning, produce to demand (“pull”), mass customization and batch size reduction, cellular flow, quick changeover, and total productive maintenance. Originally applied in manufacturing settings, lean has now migrated to non-shop floor activities: in business support functions, such as sales, customer service, accounting, human resources, engineering, purchasing; within manufacturing firms; and also in purely service areas like finance, government, and healthcare. The intended audience for this book is any quality or operational professional who wants to start their lean journey or enhance their career opportunities. After introducing the concepts of lean and kaizen, various building blocks of a lean enterprise are described. After reading this book, any reader will have a foundation of what is understood today as "lean." All the examples of kaizens presented in the book are from the authors' experience associated with real lean transformations. In addition, the forms, figures, and checklists included as part of this book and also on the accompanying CD-ROM can be customized and used in the readers’ own lean journey when they perform kaizens. COMMENTS FROM OTHER CUSTOMERS Average Customer Rating: (4 of 5 based on 1 review) "This book gives a great introduction to kaizen, along with a sensible "how to" and several case studies across various industries, including for non-manufacturing applications. It also gives a good introduction to Lean in general, and it places enough emphasis on the "human side" of implementing Lean so that the reader walks away with an understanding that the Lean tools may be fairly simple but the implementation of them requires special attention to human nature and the associated challenges. It is easy to read and comprehend. Plenty of pictures and samples are provided. This could easily be used as a training tool for employees who will be serving on kaizen teams." A reader in Bradenton, Florida

Lean Management and Kaizen

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Author :
Publisher : Springer Nature
ISBN 13 : 3030469816
Total Pages : 199 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Lean Management and Kaizen by : Marc Helmold

Download or read book Lean Management and Kaizen written by Marc Helmold and published by Springer Nature. This book was released on 2020-06-05 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book provides a holistic and practical approach to lean management throughout the business value chain. The lean management framework and tools demonstrate the optimal design and use of methods, tools and principles for companies and organisations. The author describes comprehensively how lean management enables companies to concentrate on value-adding activities and processes to achieve a long-term, sustainable competitive advantage. A wealth of best practices, industry examples and case studies are used to reveal the diversity and opportunities of lean management methodologies, methods and principles. Moreover, the book shows how lean management principles are ultimately applied in industries like automotive, healthcare, education and services industries.

Kaizen Express

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Author :
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109231
Total Pages : 174 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Kaizen Express by : Toshiko Narusawa

Download or read book Kaizen Express written by Toshiko Narusawa and published by Lean Enterprise Institute. This book was released on 2009 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Kaizen Workshops for Lean Healthcare

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Author :
Publisher : CRC Press
ISBN 13 : 1439841551
Total Pages : 119 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Kaizen Workshops for Lean Healthcare by : Thomas L. Jackson

Download or read book Kaizen Workshops for Lean Healthcare written by Thomas L. Jackson and published by CRC Press. This book was released on 2017-07-27 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of the Lean Tools for Healthcare series, this user-friendly book will help to improve your understanding of kaizen. It describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization.Kaizen Workshops for Lean Healthcare walks you through the steps o

The Toyota Way of Dantotsu Radical Quality Improvement

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Author :
Publisher : CRC Press
ISBN 13 : 1000416631
Total Pages : 339 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Toyota Way of Dantotsu Radical Quality Improvement by : Sadao Nomura

Download or read book The Toyota Way of Dantotsu Radical Quality Improvement written by Sadao Nomura and published by CRC Press. This book was released on 2021-06-11 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, author Sadao Nomura taps into his decades of experience leading and advising Toyota operations in a wide variety of operations to tell the story of radical improvement at Toyota Logistics & Forklift (TL&F). This book tells in great detail what the author did with TL&F, how they did it, and the dramatic results that ensued. TL&F has long been a global leader in its industry. TL&F is part of Toyota Industries Corporation, which was founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Sakichi Toyoda is legendary in the Lean community as the originator of the all-important "JIDOKA" pillar of TPS, which ensures 1) built-in quality and 2) respect for people through ensuring that technology works for people rather than the other way around. Although TL&F seemed to be performing well, insiders knew that, as the founding company of the Toyota group, it needed to do better, especially in the quality performance of its global subsidiary operations. But improvement would not be easy in a company that already prided itself in its history as an exemplar in providing highest quality products and services. In 2006, TL&F requested assistance from Sadao Nomura. The initial request was for Mr. Nomura to support quality improvement in three global operations that had become part of TL&F through acquisition: US, Sweden, and France. Improvement was expected at these affiliates, but the dramatic nature of the improvement was not. Further, the improvement activities were so powerful that they were also instituted at the parent operations in Japan. Over a period of almost ten years, the company with the name most associated with product quality experienced quality improvement unparalleled in its history. "Dantotsu" means "extreme," "radical," or "unparalleled."

Kaizen Assembly

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Publisher : CRC Press
ISBN 13 : 1420006606
Total Pages : 261 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Kaizen Assembly by : Chris A. Ortiz

Download or read book Kaizen Assembly written by Chris A. Ortiz and published by CRC Press. This book was released on 2006-06-26 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is easy to learn the philosophy and the concepts of kaizen. It is quite another challenge to translate the philosophy into action. While most books expound on the underlying principles and theory, Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line takes you step-by-step through an actual kaizen event. This approach demon

Healthcare Kaizen

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Author :
Publisher : CRC Press
ISBN 13 : 143987297X
Total Pages : 395 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Healthcare Kaizen by : Mark Graban

Download or read book Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2018-06-08 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both o

The Toyota Kaizen Continuum

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Author :
Publisher : CRC Press
ISBN 13 : 1439846057
Total Pages : 219 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis The Toyota Kaizen Continuum by : John Stewart

Download or read book The Toyota Kaizen Continuum written by John Stewart and published by CRC Press. This book was released on 2018-06-28 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by a recognized leader in the manufacturing industry with nearly two decades of experience working for Toyota, this book supplies a firsthand account of the realities behind implementing the Toyota Production System (TPS). The Toyota Kaizen Continuum: A Practical Guide to Implementing Lean presents authoritative insight on how to use the TPS to drive operational value and improvement across all segments of an organization.Highlighting valuable lessons learned directly from the TPS masters at the Toyota factories in Japan, John Stewart provides a time-tested approach for implementing a process of continuous improvement. Delving into his wide-ranging experience that includes time as a team member on the assembly line and managing the vehicle assembly division for Toyota`s largest European operation in the United Kingdom he explains how to get the process started, how to get senior management excited about the possibilities, and details a process for implementing the TPS in your organization. Written by an industry veteran named one of the Top 10 Automotive Executives by Automotive News in 2007 Unveils the methods used within the walls of the worlds premier manufacturing organization Illustrates valuable lessons learned with real-world examples of TPS implementations Describes five simple steps for executing change in any organization The book includes case studies that illustrate real-life successes and failures behind the walls of the worlds largest automobile manufacturing organization. Detailing a five-step process for executing improvement initiatives, it supplies you with the tools and understanding of the core principles of the TPS needed to implement and sustain a culture of continuous improvement in your organization.

One Small Step Can Change Your Life

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Author :
Publisher : Workman Publishing Company
ISBN 13 : 0761181342
Total Pages : 229 pages
Book Rating : 4.7/5 (611 download)

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Book Synopsis One Small Step Can Change Your Life by : Robert Maurer Ph.D.

Download or read book One Small Step Can Change Your Life written by Robert Maurer Ph.D. and published by Workman Publishing Company. This book was released on 2014-04-22 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve your life fearlessly with this essential guide to kaizen—the art of making great and lasting change through small, steady steps. The philosophy is simple: Great change is made through small steps. And the science is irrefutable: Small steps circumvent the brain's built-in resistance to new behavior. No matter what the goal—losing weight, quitting smoking, writing a novel, starting an exercise program, or meeting the love of your life—the powerful technique of kaizen is the way to achieve it. Written by psychologist and kaizen expert Dr. Robert Maurer, One Small Step Can Change Your Life is the simple but potent guide to easing into new habits—and turning your life around. Learn how to overcome fear and procrastination with his 7 Small Steps—including how to Think Small Thoughts, Take Small Actions, and Solve Small Problems—to steadily build your confidence and make insurmountable-seeming goals suddenly feel doable. Dr. Maurer also shows how to visualize virtual change so that real change can come more easily. Why small rewards lead to big returns. And how great discoveries are made by paying attention to the little details most of us overlook. His simple regiment is your path to continuous improvement for anything from losing weight to quitting smoking, paying off debt, or conquering shyness and meeting new people. Rooted in the two-thousand-year-old wisdom of the Tao Te Ching—“The journey of a thousand miles begins with a single step”—here is the way to change your life without fear, without failure, and start on a new path of easy, continuous improvement.

Lead With Respect

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Publisher : Lean Enterprise Institute
ISBN 13 : 1934109487
Total Pages : 246 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Lead With Respect by : Michael Ballé

Download or read book Lead With Respect written by Michael Ballé and published by Lean Enterprise Institute. This book was released on 2014-07-28 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Lead With Respect is a terrific book that puts the elements of genuine motivation into a broader context and helps leaders translate those principles into action." —Daniel H. Pink, author of To Sell Is Human and Drive "The Ballé books are a great way to get started or to speed up your pace of transformation, personal and organizational." —Jim Womack, Founder of Lean Enterprise Institute In their new business novel Lead With Respect, authors Michael and Freddy Ballé reveal the true power of lean: developing people through a rigorous application of proven tools and methods. And, in the process, creating the only sustainable source of competitive advantage—a culture of continuous improvement. In this engaging and insightful story, CEO Jane Delaney of Southcape Software discovers from her sensei Andy Ward that learning to lead with respect enables her to help people improve every day. “For us, lean is all about challenging yourself and each other to find the right problems, and working hard every day to engage people in solving them,” he says. Lead With Respect’s timely message brings a new understanding of lean. While lean has become essential for companies to compete in today’s global economy, most practitioners see it as a rigorous focus on process to produce higher quality goods and services—a limited understanding that fails to realize the true power of this approach. This new novel by the Ballés, the third in a series that includes Shingo Research Award-winners The Gold Mine and The Lean Manager, breaks new ground by sharing huge amounts of practical information on the most important yet least understood aspect of lean management: how to develop people through a rigorous application of lean tools. You’ll learn: How to apply Lead With Respect attitudes to the lean tools you are using now so that you develop a truly sustainable lean culture.What specific steps to follow to make lean leadership behaviors daily habits.How to manage with respect through the emotion, conflict, tension, and self-doubt that you’ll face during a lean transformation.

Total Management Flow

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Author :
Publisher :
ISBN 13 : 9780473146597
Total Pages : 280 pages
Book Rating : 4.1/5 (465 download)

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Book Synopsis Total Management Flow by : Euclides A. Coimbra

Download or read book Total Management Flow written by Euclides A. Coimbra and published by . This book was released on 2009-01-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Kaizen

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Author :
Publisher : Alakai Publishing LLC
ISBN 13 :
Total Pages : 54 pages
Book Rating : 4./5 ( download)

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Book Synopsis Kaizen by : Greg Caldwell

Download or read book Kaizen written by Greg Caldwell and published by Alakai Publishing LLC. This book was released on 2020-07-28 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: It feels good to envision your startup’s success, isn’t it? But have you ever thought about the work required to make it happen? Managing a business is never easy, but you can turn the daunting job into something more bearable. Find out how with the help of this book Kaizen: How to Apply Lean Kaizen to Your Startup Business and Management to Improve Productivity, Communication, and Performance. Inside, you’ll discover: The numerous applications of kaizen The secrets behind effective kaizen use The best ways to hone and tap teamwork in a startup The seven types of waste in a business process An efficient root cause analysis The origins of kaizen And so much more Once you learn about kaizen’s English translation, you may assume that it’s another buzzword from the self-help industry. Before you doubt its efficiency though, you should know that the concept was from a management guidebook of a successful Japanese company. Is kaizen applicable in managing a startup in another country? The short answer is yes. It’s not that simple though. You have to let go of some old notions and embrace new ones. This book will open your eyes to the said beliefs. This book touches on many topics such as correcting mistakes, eliminating waste, generating ideas and boosting employee morale. Sure, you can find plenty of free advice on how to carry out those tasks. However, it’s rare to encounter an approach that’s applicable to all of them. One of the best things about this book is how it highlights teamwork. Kaizen, as a management approach, is quite distinct for how it regards people. Nowadays, you can set up a business on your own. Sooner or later, however, you’re going to need help. There’s too much rave about outsourcing. Yet, success is more attainable if you have trustworthy and efficient people helping you in each big step you take. So, what are you waiting for? Click Buy and discover a better way of managing your startup!

Lean Project Management

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Author :
Publisher : Philip Small
ISBN 13 :
Total Pages : 545 pages
Book Rating : 4./5 ( download)

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Book Synopsis Lean Project Management by : Philip Small

Download or read book Lean Project Management written by Philip Small and published by Philip Small. This book was released on 2022-02-20 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Is How The World's Top Tech Companies Manage Their Projects - Use Their Methods And Let Your Startup Thrive! This book includes: Lean Startup, Lean Enterprise, Lean Analytics, Agile Project Management, Lean Six Sigma, Kaizen Do you want to run your small business using the same strategies as the leaders in your field? Do you want to have a clear advantage over your competitors? Do you want your customers to be happy and eager to pay you even more? It's time to learn Lean. With Lean Project Management, you can create highquality products in less time. You can manage projects in a way that actually empowers and motivates your employees. Last but not least, your customers will LOVE working with you if your company uses Lean and Agile methods. This book will show you how to implement Lean methods in your startup and take it to the next level. With this book, you will: Learn the step-by-step process of managing Lean projects Maximize your team's productivity with Scrum Visualize your workflows with Kanban Understand Lean Six Sigma roles and management boards Explore The 5S system - pros and cons Use Lean Analytics to measure the things that matter Adopt the Kaizen mindset to encourage growth and positive change Grow and scale your thriving business! The Lean mindset is your key to maximum productivity and genuine leadership. It's your key to innovation and success (and making more money in the process). You can use it to manage everything from your personal projects to a thriving corporation - Lean is scalable, flexible, and empowering. In fact, Lean Project Management can be used in all fields and industries - so dive in and transform your business now! Get your hands on this book before your competitors do. Get Your Copy Now!

The Power of Process

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Author :
Publisher : CRC Press
ISBN 13 : 1000462021
Total Pages : 253 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Power of Process by : Matthew Zayko

Download or read book The Power of Process written by Matthew Zayko and published by CRC Press. This book was released on 2021-10-28 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Process Creation teaches the specific frames—the 6CON model—to look through to properly design any new process while optimizing the value-creating resources. The framing is applicable to create any process that involves people, technology, or equipment—whether the application is in manufacturing, healthcare, services, retail, or other industries. If you have a process, this approach will help. The result is 30% to 50% improvement in first-time quality, customer lead time, capital efficiency, labor productivity, and floorspace that could add up to millions of dollars saved per year. More important, it will increase both employee and customer satisfaction. The book details a case study from a manufacturing standpoint, starting with a tangible example to reinforce the 6CON model. This is the first book written from this viewpoint—connecting a realistic transformation with the detailed technical challenges, as well as the engagement of the stakeholders, each with their own bias. Key points and must-do actions are sprinkled throughout the case study to reinforce learning from the specific to the general. In this study, an empowered working team is charged with developing a new production line for a critical new product. As the story unfolds, they create an improved process that saves $5.6 million (10x payback on upfront resource investment) over the short life cycle of the product, as well as other measurable benefits in quality, ergonomics, and delivery. To an even greater benefit, they establish a new way of working that can be applied to all future process creation activities. Some organizations have tried their version of Lean process design following a formula or cookie-cutter approach. But true Lean process design goes well beyond forcing concepts and slogans into every situation. It is purposeful, scientific, and adaptable because every situation starts with a unique current state. In addition, Lean process design must include both the technical and social aspects, as they are essential to sustaining and improving any system. Observing the recurring problem of reworking processes that were newly launched brought the authors to the conclusion that a practical book focused on introducing the critical frames of Lean process creation was needed. This book enables readers to consider the details within each frame that must be addressed to create a Lean process. No slogans, no absolutes. Real thinking is required. This type of thinking is best learned from an example, so the authors provide this case study to demonstrate the thinking that should be applied to any process. High volume or low, simple or complex mix, manufacturing or service/transactional—the framing and thinking works. Along with the thinking, readers are enabled to derive their own future states. This is demonstrated in the story that surrounds the case study.

Toyota Kaizen Methods

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Author :
Publisher : CRC Press
ISBN 13 : 1439838534
Total Pages : 156 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Toyota Kaizen Methods by : Isao Kato

Download or read book Toyota Kaizen Methods written by Isao Kato and published by CRC Press. This book was released on 2010-10-19 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Toyota Kaizen Methods: Six Steps to Improvement focuses on the skills and techniques practiced inside Toyota Motor Corporation during the past decades. This workbook focuses on the actual training course concepts and methods used by Toyota to develop employee skill level, a core element of Toyota’s success. It is not a book about holding Western-style five-day Kaizen events, which were in reality quite rare during the development of Toyota’s production system and are virtually nonexistent today inside Toyota. Written by two of Toyota’s most revered and experienced trainers, the book — Traces the origins of Kaizen since the inception of Toyota Motor Corporation Articulates the basic six-step Kaizen improvement skills pattern taught inside Toyota Helps practitioners of Kaizen improve their own skill level and confidence by simplifying concepts and removing any mystery in the process Provides homework assignments and a wealth of forms for analyzing work processes If you take the time to study the concepts detailed here, you will be reviewing the same methods and techniques that were harnessed by generations of Toyota supervisors, managers, and engineers. These techniques are not the secret ingredient of Lean manufacturing; however, mastery of these timeless techniques will improve your ability to conduct improvement in almost any setting and generate improvement results for your organization.

The Mistakes That Make Us

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Author :
Publisher : Constancy, Inc.
ISBN 13 : 1733519467
Total Pages : 187 pages
Book Rating : 4.7/5 (335 download)

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Book Synopsis The Mistakes That Make Us by : Mark Graban

Download or read book The Mistakes That Make Us written by Mark Graban and published by Constancy, Inc.. This book was released on 2023-06-27 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: “At last! A book about errors, flubs, and screwups that pushes beyond platitudes and actually shows how to enlist our mistakes as engines of learning, growth, and progress. Dive into The Mistakes That Make Us and discover the secrets to nurturing a psychologically safe environment that encourages the small experiments that lead to big breakthroughs.” DANIEL H. PINK, #1 NEW YORK TIMES BESTSELLING AUTHOR OF DRIVE, WHEN, AND THE POWER OF REGRET We all make mistakes. What matters is learning from them, as individuals, teams, and organizations. The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is an engaging, inspiring, and practical book by Mark Graban that presents an alternative approach to mistakes. Rather than punishing individuals for human error and bad decisions, Graban encourages us to embrace and learn from them, fostering a culture of learning and innovation. Sharing stories and insights from his popular podcast, “My Favorite Mistake,” along with his own work and career experiences, Graban show how leaders can cultivate a culture of learning from mistakes. Including examples from manufacturing, healthcare, software, and two whiskey distillers, the book explores how organizations of all sizes and industries can benefit from this approach. In the book, you'll find practical guidance on adopting a positive mindset towards mistakes. It teaches you to acknowledge and appreciate them, take necessary measures to avoid them while gaining knowledge from the ones that occur. Additionally, it emphasizes creating a safe environment to express mistakes and encourages responding constructively by emphasizing learning over punishment. Developing a culture of learning from mistakes through psychological safety is essential in effective leadership and organizational success. Leaders must lead by example and demonstrate kindness to themselves and others by accepting their own blunders instead of solely pushing for more courage from their team. This approach, as Graban highlights, fosters a positive and productive work environment. The Mistakes That Make Us is a must-read for anyone looking to create a stronger organization that produces better results, including lower turnover, more improvement and innovation, and better bottom-line performance. Whether you are a startup founder or an aspiring leader in a larger company, this book will inspire you to lead with kindness and humility, and show you how mistakes can make things right. Table of Contents: Chapter One: Think Positively Chapter Two: Admit Mistakes Chapter Three: Be Kind Chapter Four: Prevent Mistakes Chapter Five: Help Everyone to Speak Up Chapter Six: Choose Improvement, Not Punishment Chapter Seven: Iterate Your Way to Success Chapter Eight: Cultivate Forever Afterword End Notes List of Podcast Guests Mentioned in the Book More Praise for the Book ”Making mistakes is not a choice. Learning from them is. Whether we admit it or not, mistakes are the raw material of potential learning and the means by which we progress and move forward. Mark Graban's The Mistakes That Make Us is a brilliant treatment of this topic that helps us frame mistakes properly, detach them from fear, and see them as expectations, not exceptions. This book's ultimate contribution is helping us realize that creating a culture of productive mistake-making accelerates learning, confidence, and success.” TIMOTHY R. CLARK, PHD, AUTHOR OF THE 4 STAGES OF PSYCHOLOGICAL SAFETY, CEO OF LEADERFACTOR

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071368167
Total Pages : 385 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Gemba Kaizen: A Commonsense, Low-Cost Approach to Management by : Masaaki Imai

Download or read book Gemba Kaizen: A Commonsense, Low-Cost Approach to Management written by Masaaki Imai and published by McGraw Hill Professional. This book was released on 1997-03-22 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes.The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba--business processes involved in the manufacture of products and the rendering of services--the areas of your business where, as the author puts it, the "real action" takes place.