Leadership Lessons From A Ups Driver

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Leadership Lessons from a UPS Driver

Author : Ron Wallace
Publisher :
ISBN 13 : 9781458732545
Total Pages : 190 pages
Book Rating : 4.7/5 (325 download)

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Book Synopsis Leadership Lessons from a UPS Driver by : Ron Wallace

Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by . This book was released on 2016-04-02 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership Lessons from a UPS Driver Delivering a Culture of We, Not Me UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right - on - time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it's par for the course. UPS has a unique people culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of ''we, not me'' with the company's success - and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct - and it works. The straightforward and easy - to - understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must - read for anyone aspiring to become a great leader.

Leadership Lessons from a UPS Driver

Author : Ron Wallace
Publisher :
ISBN 13 : 9780369361745
Total Pages : 280 pages
Book Rating : 4.3/5 (617 download)

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Book Synopsis Leadership Lessons from a UPS Driver by : Ron Wallace

Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by . This book was released on 2016-04-02 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership Lessons from a UPS Driver Delivering a Culture of We, Not Me UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right - on - time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it's par for the course. UPS has a unique people culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of ''we, not me'' with the company's success - and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct - and it works. The straightforward and easy - to - understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must - read for anyone aspiring to become a great leader.

Leadership Lessons from a UPS Driver

Author : Ron Wallace
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626566909
Total Pages : 185 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Leadership Lessons from a UPS Driver by : Ron Wallace

Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by Berrett-Koehler Publishers. This book was released on 2016-04-04 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sharing stories focused on the people he worked with, the retired president of UPS provides a practical blueprint for successful leaders and companies. UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn’t been delighted by a right-on-time delivery, one of the eighteen million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what’s the company’s secret? Just ask a driver! Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it’s par for the course. UPS has a unique people culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of “we, not me” with the company’s success—and his own. As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-listen for anyone aspiring to become a great leader. “Finally, a book that hits the heart of doing what’s right. A straightforward, no-holds-barred approach to leadership principles. A refreshing wake-up call for anyone leading others.” —Emily Thomas Kendrick, president and CEO, Arrow Exterminators, Inc. “For decades, Ron Wallace displayed unique leadership abilities at UPS. This would ultimately lead him to being responsible for thousands of employees who had to get things done in complex situations every day. Whether you’re a beginning or an experienced leader, Ron’s book, Leadership Lessons from a UPS Driver, can change your life as well as the life of your organization. It’s a leadership must-read.” —Mark Levy, author of Accidental Genius

Leadership Lessons from a UPS Driver

Author : Ron Wallace
Publisher : National Geographic Books
ISBN 13 : 1626566887
Total Pages : 0 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Leadership Lessons from a UPS Driver by : Ron Wallace

Download or read book Leadership Lessons from a UPS Driver written by Ron Wallace and published by National Geographic Books. This book was released on 2016-04-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn’t been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What’s the company’s secret? Just ask a driver! Ron Wallace was a UPS delivery driver for six years before he began rising through the ranks, ultimately becoming president of UPS International. In other companies, that might be extraordinary, but at UPS it’s par for the course. UPS has a unique corporate culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits the company’s success—and his own—to its culture of “we, not me.” As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his readers to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-read for anyone aspiring to become a great leader.

Strategic Execution

Author : Kenneth J. Carrig
Publisher : Stanford University Press
ISBN 13 : 1503609790
Total Pages : 310 pages
Book Rating : 4.5/5 (36 download)

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Book Synopsis Strategic Execution by : Kenneth J. Carrig

Download or read book Strategic Execution written by Kenneth J. Carrig and published by Stanford University Press. This book was released on 2019-09-17 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: CEOs regularly identify strategic execution as their biggest challenge, and the top priority facing today's business leaders. Based on their research with senior executives across a variety of industries—and including firms like Marriott, Microsoft, SunTrust, UPS, and Vail Resorts—Kenneth J. Carrig and Scott A. Snell have distilled the elements that are most critical for execution. This book addresses the challenges of execution, why it matters, and why the approach remains elusive. It introduces an integrated framework for understanding four priorities underlying execution excellence. Ultimately, it all comes down to alignment, agility, ability, and architecture. The authors lay out a process for applying the framework, helping business leaders to diagnose their challenges and to determine their path toward breakthrough performance.

Drive Your People Wild Without Driving Them Crazy

Author : Jennifer White
Publisher :
ISBN 13 :
Total Pages : 256 pages
Book Rating : 4.:/5 (114 download)

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Book Synopsis Drive Your People Wild Without Driving Them Crazy by : Jennifer White

Download or read book Drive Your People Wild Without Driving Them Crazy written by Jennifer White and published by . This book was released on 2001 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

FedEx Delivers

Author : Madan Birla
Publisher : Wiley + ORM
ISBN 13 : 1118428978
Total Pages : 167 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis FedEx Delivers by : Madan Birla

Download or read book FedEx Delivers written by Madan Birla and published by Wiley + ORM. This book was released on 2012-06-19 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.

The Work of Management

Author : Jim Lancaster
Publisher : Lean Enterprise Institute Inc.
ISBN 13 : 1934109541
Total Pages : 184 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis The Work of Management by : Jim Lancaster

Download or read book The Work of Management written by Jim Lancaster and published by Lean Enterprise Institute Inc.. This book was released on 2017-07-03 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Big Brown

Author : Greg Niemann
Publisher : John Wiley & Sons
ISBN 13 : 1118041097
Total Pages : 259 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Big Brown by : Greg Niemann

Download or read book Big Brown written by Greg Niemann and published by John Wiley & Sons. This book was released on 2010-12-08 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although its brown vans are on every block and its delivery service reaches more than 200 countries, UPS is among the world’s most underestimated and misunderstood companies. For the first time, a UPS “lifer” tells the behind-the-scenes story of how a small messenger service became a business giant. Big Brown reveals the remarkable 100-year history of UPS and the life of its founder Jim Casey—one of the greatest unknown capitalists of the twentieth century. Casey pursued a Spartan business philosophy that emphasized military discipline, drab uniforms, and reliability over flash—a model that is still reflected in UPS culture today. Big Brown examines all the seeming paradoxes about UPS: from its traditional management style and strict policies coupled with high employee loyalty and strong labor relations; from its historical “anti-marketing” bias (why brown?) to its sterling brand loyalty and reputation for quality.

It's How You Play the Game

Author : David Chadwick
Publisher : Harvest House Publishers
ISBN 13 : 0736966900
Total Pages : 274 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis It's How You Play the Game by : David Chadwick

Download or read book It's How You Play the Game written by David Chadwick and published by Harvest House Publishers. This book was released on 2015-06-01 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dean Smith won 879 games during his legendary career as the basketball coach at University of North Carolina—making him among the winningest coaches ever. He also won the respect and admiration of those who worked with and played for him. What made him so effective both on and off the court? What set him apart as a leader? Author David Chadwick, who played on championship teams for Smith, provides an inside look at how Smith led and influenced others so that they knew success not only on the basketball court, but everywhere else. In It's How You Play the Game, he presents 12 principles that marked Smith's approach to leadership, business, and life, including... the team comes before the individual success requires a flexible vision positive words have power commitment to character is essential you can make failure your friend Whatever your calling as a leader—whether in business, athletics, ministry, or elsewhere—this book will help you to play the game well and draw out the best from the people you lead.

Unleashed

Author : Frances Frei
Publisher : Harvard Business Press
ISBN 13 : 1633697053
Total Pages : 257 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Unleashed by : Frances Frei

Download or read book Unleashed written by Frances Frei and published by Harvard Business Press. This book was released on 2020-06-02 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss."— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.

Tighten the Lug Nuts

Author : Rocky Romanella
Publisher :
ISBN 13 : 9780998386317
Total Pages : pages
Book Rating : 4.3/5 (863 download)

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Book Synopsis Tighten the Lug Nuts by : Rocky Romanella

Download or read book Tighten the Lug Nuts written by Rocky Romanella and published by . This book was released on 2017-02-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: In Tighten the Lug Nuts, you'll follow Joe Scafone as he demonstrates the importance of acts of kindness, power that comes with understanding your role, and the freedom that accepting responsibility affords. Learn how to tighten the lug nuts in your life to keep from becoming overwhelmed and to take the steps to becoming a truly balanced leader.

First, Fast, Fearless: How to Lead Like a Navy SEAL

Author : Brian "Iron Ed" Hiner
Publisher : McGraw Hill Professional
ISBN 13 : 0071844813
Total Pages : 303 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis First, Fast, Fearless: How to Lead Like a Navy SEAL by : Brian "Iron Ed" Hiner

Download or read book First, Fast, Fearless: How to Lead Like a Navy SEAL written by Brian "Iron Ed" Hiner and published by McGraw Hill Professional. This book was released on 2015-09-11 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: LOS ANGELES TIMES BESTSELLER SEAL-style leadership—your best weapon in today’s complex business terrain Beyond extreme physical and combat achievements, SEALs are known for mental toughness, bias for action, decisiveness, creative thinking, adaptability, and perseverance—all under extreme stress. They get things done through, by, and with others. SEALs have a unique way of approaching every challenge and opportunity that enables them to do what others can’t—or simply won't. Competing in the global economy isn’t unlike guerrilla warfare. Your competitors come at you from unexpected places with surprising force, and the marketplace is constantly shifting. As a leader, what do you do to empower your business and your people not only to survive but to thrive—and win? First, Fast, Fearless is a practical guide for the business leader who wants to learn from the best of the best how to build and lead effective teams in conditions of volatility, uncertainty, complexity, ambiguity, and constant change. As one of the most experienced trainers in Navy SEAL history, “Iron Ed” Hiner reveals how to: Develop your personal leadership brand—and make it your credo Create mission-aligned teams that operate as true comrades Establish and communicate crystal-clear goals Enhance team innovation and problem solving under pressure Combat the enemies of copious bureaucracy and inadequate resources Rise to the call of leadership when it counts most You may not be facing jihadists in the mountains of Afghanistan and the streets of Iraq like Hiner did. But just as his SEALs depended on him to lead them on successful missions and safe passage home, your people are counting on you to empower them, defeat the competition, and forge paths to greater success. Be a First, Fast, Fearless leader!

The Package King

Author : Joe Allen
Publisher : Haymarket Books
ISBN 13 : 164259217X
Total Pages : 202 pages
Book Rating : 4.6/5 (425 download)

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Book Synopsis The Package King by : Joe Allen

Download or read book The Package King written by Joe Allen and published by Haymarket Books. This book was released on 2020-04-07 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: “An incisive history” of how a bicycle messenger service in Seattle became a global behemoth, and the labor battles along the way (Dissent). We may see their trademark brown trucks everywhere today, but few people know the behind-the-scenes story of United Parcel Service and how it became one of America’s most admired companies. This book reveals how UPS managed to displace General Motors—the very symbol of American capitalism—to become the largest private-sector unionized employer in the United States; its long, tumultuous history with the International Brotherhood of Teamsters; and its effects on its workers and surrounding communities. It also explores the question of its future in the age of Amazon—as it battles to hold on to the throne of the Package King. “Get a copy of Allen’s book for yourself and then pass it on to a UPS driver the next time you get a delivery. She is part of the most organized section of what is possibly the most important industry in 21st-century capitalism, and the outcome of her story will have a lot to do with what our world looks like on the other side of this pandemic.” —Indypendent

Lorenz on Leadership

Author : Stephen R Lorenzt
Publisher : Military Bookshop
ISBN 13 : 9781782661603
Total Pages : 204 pages
Book Rating : 4.6/5 (616 download)

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Book Synopsis Lorenz on Leadership by : Stephen R Lorenzt

Download or read book Lorenz on Leadership written by Stephen R Lorenzt and published by Military Bookshop. This book was released on 2012-10-01 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Driving Change

Author : Mike Brewster
Publisher : Hyperion
ISBN 13 :
Total Pages : 316 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Driving Change by : Mike Brewster

Download or read book Driving Change written by Mike Brewster and published by Hyperion. This book was released on 2007-06-12 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how professionals can learn key lessons from UPS's successes, mistakes, and examples in customer service and employee satisfaction.

Driving Leaders

Author : Chris Cappy
Publisher : Pilot Consulting Corporation
ISBN 13 : 9780986433603
Total Pages : 158 pages
Book Rating : 4.4/5 (336 download)

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Book Synopsis Driving Leaders by : Chris Cappy

Download or read book Driving Leaders written by Chris Cappy and published by Pilot Consulting Corporation. This book was released on 2015-03-10 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of business makes generous use of metaphors drawn from the auto industry--as in "driving for results," "leading in the fast lane," "looking under the organization's hood," and "leaving the competition in the dust." But this timely, highly readable handbook goes a big step further. Author Chris Cappy, a veteran management consultant and self-professed "car guy," along with Scott Good, a serial entrepreneur and national championship-winning racing driver, contend that driving is much more than just a metaphor. Together, they demonstrate that the principles of top-level automobile racing can teach us a great deal not only about leadership, but also about life. In this book, they literally put us in the driver's seat and show us how it's done. Endurance racing at the highest levels is a sophisticated team sport, not just an isolated act of derring-do. It takes vision, planning, training, and exquisite execution by many people over a long period of time. Sound familiar? If you're a business executive, it should. High-performance leading, like racing, is emphatically a team endeavor. The authors' passion for their subject leaps out from every page, and it's catching. So are the keen insights derived from the racetrack--insights used to demonstrate how to leverage and apply important skills and principles in our professional and personal lives. After all, today's business environment is nothing if not fast and furious. There's danger around every curve; if we can't learn how to see around that curve before we get there, to anticipate quickly how to respond, and then to guide ourselves and our organizations around them safely, we'll spin out of control. Isn't that what today's leadership is all about--recognizing with a clear eye the uncertainty and volatility all around us, and then coaching teams of highly-trained people to navigate through successfully? Yes, but how--how do leaders teach, align and motivate their employees to maximize business results? To answer those questions, "The Driving Leader's Handbook" escorts us into the high-pressure world of motorsports and then deftly pulls back to offer cogent advice. It guides us step-by-step through the process that leads a professional driver--or an executive--to a level of performance not previously thought possible. It's a feeling (yes, feelings and instinct in this realm trump pure knowledge) of calm focus--that relaxed state amidst chaos and confusion that nimbly guides a sports car, or an executive team, through extreme adversity. "The Driving Leader's Handbook" blends the lessons learned from the racetrack with vast experience gained while working with senior executives of some of the world's largest corporations around organizational change. Leading change is the most daunting challenge today's leaders face, but face it they must: There's no alternative. Leadership and change have become synonymous. Drawing from the example of legendary racing team owners like Roger Penske, Chris and Scott show how to build a business case for change by involving employees and wider stakeholders in the process at every level. For the leader, it requires a level of passion, commitment and relentless focus on results.