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Le Management Par La Qualite Dans Les Services A La Personne
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Book Synopsis Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque by : Réjean Savard
Download or read book Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque written by Réjean Savard and published by Walter de Gruyter. This book was released on 2013-02-07 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Book Synopsis Proceedings of the 11th Toulon-Verona International Conference on Quality in Services by : Rocco Moliterni
Download or read book Proceedings of the 11th Toulon-Verona International Conference on Quality in Services written by Rocco Moliterni and published by Firenze University Press. This book was released on 2008 with total page 889 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toulon-Verona Conference was founded in 1998 by prof. Claudio Baccarani of the University of Verona, Italy, and prof. Michel Weill of the University of Toulon, France. It has been organized each year in a different place in Europe in cooperation with a host university (Toulon 1998, Verona 1999, Derby 2000, Mons 2001, Lisbon 2002, Oviedo 2003, Toulon 2004, Palermo 2005, Paisley 2006, Thessaloniki 2007, Florence, 2008). Originally focusing on higher education institutions, the research themes have over the years been extended to the health sector, local government, tourism, logistics, banking services. Around a hundred delegates from about twenty different countries participate each year and nearly one thousand research papers have been published over the last ten years, making of the conference one of the major events in the field of quality in services.
Book Synopsis La qualité et la gouvernance des données : au service de la performance des entreprises by : BERTI-EQUILLE Laure
Download or read book La qualité et la gouvernance des données : au service de la performance des entreprises written by BERTI-EQUILLE Laure and published by Lavoisier. This book was released on 2012-09-14 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: La bonne qualité des données est aujourd'hui la clé de voûte de toute organisation. La gestion et l'amélioration de cette qualité sont des tâches coûteuses et difficiles, mais néanmoins incontournables. Cet ouvrage propose une étude des différents outils et démarches qui assistent les spécialistes de la qualité et de la gouvernance des données. À travers les expériences de la communauté francophone animée par l'association ExQI (Excellence Qualité, Information), il présente, avec pédagogie et pragmatisme, un panorama des concepts-clés de la gestion de la qualité des données et leurs déclinaisons dans les entreprises (Business Intelligence, Data QualityManagement, Key Performance Indicator, Model Driven Engineering, Master Data Management, etc.). Des solutions théoriques et techniques performantes sont détaillées et de nombreux retours d'expérience permettent d'illustrer les bonnes pratiques à adopter. Mêlant contributions industrielles et académiques, cet ouvrage est un outil de référence en langue française sur la qualité et la gouvernance des données en entreprise.
Book Synopsis Air Quality Management by : Eric Taylor
Download or read book Air Quality Management written by Eric Taylor and published by Springer Science & Business Media. This book was released on 2013-10-30 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a wide overview of the issues related to managing of air quality in Canada. Learn about the air issues that have caused impacts to ecosystems or human health and hence been targeted to be managed. Discover how Canada’s national governance involving a federal government along with provincial and territorial governments impacts the air quality management process. Understand how Canadians manage their air quality in context with the USA, their largest and closest neighbour. Benefit from the experience of 43 of Canada’s most experienced air quality management professionals who share their insights into the state of air quality in Canada today, how it is managed, as well as giving a glimpse into the future.
Book Synopsis The Political Economy of Household Services in Europe by : Clément Carbonnier
Download or read book The Political Economy of Household Services in Europe written by Clément Carbonnier and published by Springer. This book was released on 2015-09-01 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume assesses from a variety of perspectives the policies introduced to support the development of household services across Europe. It highlights the impact of these costly policies on the creation of low quality jobs and on labour market dualisation, and questions their social and economic outcomes.
Book Synopsis Ethics and Accountability in a Context of Governance and New Public Management by : Annie Hondeghem
Download or read book Ethics and Accountability in a Context of Governance and New Public Management written by Annie Hondeghem and published by IOS Press. This book was released on 1998 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethics and accountability have become important themes for modern government, as in most of the countries there is a severe crisis of legitimacy. Increasingly there is a feeling that performance management alone will not solve this crisis. Citizens also expect from politicians and public servants ethical responsible conduct. As to the ethics, however, there is a problem. Governance and new public management have raised new problems which cannot be solved by referring to the traditional bureaucratic ethics. Devolution and decentralisation processes have enhanced the responsibility of public servants. The increase of transparency and openness and the service orientation of public organisations have challenged the traditional values of discretion and equality before the rule. The growing interaction between the public and the private sector have raised the question of integrity. In light of these developments, it is important to update the ethical system, or reversibly, the traditional values of the public service can question some actual evolutions in government.
Book Synopsis Les systèmes d'information élargis (Coll. management et informatique) by : CARLIER Alphonse
Download or read book Les systèmes d'information élargis (Coll. management et informatique) written by CARLIER Alphonse and published by Lavoisier. This book was released on 2012-06-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: L'entreprise se construit sur sa capacité d'innovation et avec des systèmes opérationnels capables de délivrer la valeur ajoutée attendue. Les modèles de systèmes d'information doivent s'adapter rapidement aux technologies émergentes et aux besoins des clients et des utilisateurs. Cet ouvrage dresse un panorama des approches classiques et des méthodes empiriques pour les SI et propose une vision élargie qui correspond aux besoins des métiers. Il présente les différents aspects permettant de faire face aux évolutions et aux ruptures technologiques à l'aide d'une organisation optimale qui va de la gouvernance à la gestion informatique. Il expose les procédés pour introduire les nouvelles technologies de veille et d'intelligence économique tout en décrivant les macroétapes (analyse, conception, production et mise en exploitation) et l'incorporation des pratiques métiers en matière de cycle de vie. L'auteur Alphonse Carlier est ingénieur industriel et consultant en gestion et développement de projets innovants. Il intervient comme formateur sur les technologies objets, MERISE, UML2, ITILV3, ISO 20000, ISO 9001, l'administration des bases de données Oracle, PostgreSQL, MySQL, les outils collaboratifs, les CMS et les méthodes de gestion.
Download or read book Trade-marks Journal written by and published by . This book was released on 2000 with total page 938 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Active Citizenship and Disability by : Andrew Power
Download or read book Active Citizenship and Disability written by Andrew Power and published by Cambridge University Press. This book was released on 2013-01-14 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an international comparative study of the implementation of disability rights law and policy focused on the emerging principles of self-determination and personalisation. It explores how these principles have been enshrined in the United Nations Convention on the Rights of Persons with Disabilities and how different jurisdictions have implemented them to enable meaningful engagement and participation by persons with disabilities in society. The philosophy of 'active citizenship' underpinning the Convention - that all citizens should (be able to) actively participate in the community - provides the core focal point of this book, which grounds its analysis in exploring how this goal has been imagined and implemented across a range of countries. The case studies examine how different jurisdictions have reformed disability law and policy and reconfigured how support is administered and funded to ensure maximum choice and independence is accorded to people with disabilities.
Book Synopsis Services vétérinaires by : E. Correa Melo
Download or read book Services vétérinaires written by E. Correa Melo and published by OIE. This book was released on 2003 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Proceedings of the 3rd International Conference of Economics and Management (CIREG 2016) Volume I by : Houcine Berbou
Download or read book Proceedings of the 3rd International Conference of Economics and Management (CIREG 2016) Volume I written by Houcine Berbou and published by Cambridge Scholars Publishing. This book was released on 2020-04-06 with total page 500 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together papers presented at the 3rd Conference of Research in Economics and Management (CIREG) held in Morocco in May 2016. With a focus on the challenges of SMEs and innovative solutions, they highlight the contribution of researchers in the fields of business and management, with all their micro and macro-economic aspects. They shed light on the universal scientific vision of the importance of SMEs with answers relevant to their local context and adapted to their specific national situation. The relevance of SME research lies in its heuristic value of analyzing change, rather than in constructing a category, a particularly useful empirical concept. This first volume is focused on economic issues.
Book Synopsis Innovation in Public Sector Services by : Paul Windrum
Download or read book Innovation in Public Sector Services written by Paul Windrum and published by Edward Elgar Publishing. This book was released on 2008-01-01 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, public equal to bureaucratic paralysis , it offers precious insights into public sector learning, entrepreneurship, of course inertias, and also the trade-offs involved in different management philosophies and performance evaluation methods. It is a rare example of political economy done right . Giovanni Dosi, Sant Anna School of Advanced Studies, Pisa Innovation and entrepreneurship have become the cornerstones for economic growth, jobs and competitiveness in the global economy. However, the burden for generating an innovative economy has fallen on the private sector. Scholars have been remarkably taciturn concerning the role for innovation and entrepreneurship in the public sector has remained strikingly invisible. No more. In Innovation in Public Sector Services, the authors assemble a team of leading international scholars in a path breaking study to identify the potential for the public sector in contributing to innovation and entrepreneurship. In particular, the volume introduces an insightful new analytical framework that lays the foundations for transforming a sleepy public sector into a dynamic, innovative and highly effective partner for leadership and change in the global era. Scholars, policy makers and business leaders who think that the public sector is condemned to being a hindrance to innovation and entrepreneurship rather than a leader championing change and competitiveness in a global economy would be well advised to read this important new book. David B. Audretsch, Indiana University, Bloomington, US and WHU, Germany This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs. Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.
Book Synopsis Pamphlets on Industrial Management and the Taylor System by :
Download or read book Pamphlets on Industrial Management and the Taylor System written by and published by . This book was released on 1919 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book CMA written by and published by . This book was released on 1998 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Publisher :Editions de l'Atelier ISBN 13 :9782708224 Total Pages :192 pages Book Rating :4.7/5 (827 download)
Download or read book written by and published by Editions de l'Atelier. This book was released on with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Gestion de la circulation et qualité de service by :
Download or read book Gestion de la circulation et qualité de service written by and published by . This book was released on 2000 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Health Information Management: What Strategies? by : Suzanne Bakker
Download or read book Health Information Management: What Strategies? written by Suzanne Bakker and published by Springer Science & Business Media. This book was released on 2013-03-09 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Information Management: What Strategies? contains the Proceedings of the Fifth European Conference on Medical and Health Libraries and gives a full account of the state-of-the-art of European medical librarianship. This book is the fifth in a well-received series of proceedings of the European conferences and together the volumes form a valuable source for medical librarians in Europe. The quality of papers reflects the growth of the European Association for Health Information and Libraries (EAHIL) towards maturity and the ongoing professional development of its members. The field of medical and health information has no geographical borders, therefore medical librarianship needs to be an international and multinational cooperation. The book reflects the important developments ongoing in medical informatics and medical information management. These subjects are touched upon as they have a close connection to medical librarianship. The future of medical libraries will be dominated by strong alliances with computer departments and health and hospital management departments. Many contributions deal with the strategies medical librarians can or will develop in order to incorporate the many tools of modern information technology into library policy and practice.
