Key To Conflict

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The Elephant in the Boardroom

Author : Edgar Papke
Publisher : Red Wheel/Weiser
ISBN 13 : 1632659832
Total Pages : 255 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis The Elephant in the Boardroom by : Edgar Papke

Download or read book The Elephant in the Boardroom written by Edgar Papke and published by Red Wheel/Weiser. This book was released on 2015-10-19 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: “When leaders fail to confront conflict, they become the ‘biggest elephant’ in the room.”In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict.Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict, and offers the know-how needed to use conflict as the engine of innovation and creativity. As a result, you will learn how to act courageously and be better equipped to lead and win in today’s complex and turbulent world.The Elephant in the Boardroom will help you:Better understand the unique relationship leaders have with conflict.Gain the self-knowledge required to confront conflict and attain higher levels of leadership performance.Learn how to foster cultures of openness and higher accountability.Identify the sources of dysfunctional conflict to create constructive change effectively.Learn to use a proven, seven-step model for effectively managing and leveraging conflict.Are you ready to confront the “big elephant in the room,” and manage the elephants living and thriving in your organization?

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The Dynamics of Conflict Resolution

Author : Bernard Mayer
Publisher : John Wiley & Sons
ISBN 13 : 0470932465
Total Pages : 288 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis The Dynamics of Conflict Resolution by : Bernard Mayer

Download or read book The Dynamics of Conflict Resolution written by Bernard Mayer and published by John Wiley & Sons. This book was released on 2010-09-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.

Negotiating the Nonnegotiable

Author : Daniel Shapiro
Publisher : Penguin
ISBN 13 : 0143110179
Total Pages : 354 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis Negotiating the Nonnegotiable by : Daniel Shapiro

Download or read book Negotiating the Nonnegotiable written by Daniel Shapiro and published by Penguin. This book was released on 2017-03-07 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: “One of the most important books of our modern era” –Amb. Jaime de Bourbon For anyone struggling with conflict, this book can transform you. Negotiating the Nonnegotiable takes you on a journey into the heart and soul of conflict, providing unique insight into the emotional undercurrents that too often sweep us out to sea. With vivid stories of his closed-door sessions with warring political groups, disputing businesspeople, and families in crisis, Daniel Shapiro presents a universally applicable method to successfully navigate conflict. A deep, provocative book to reflect on and wrestle with, this book can change your life. Be warned: This book is not a quick fix. Real change takes work. You will learn how to master five emotional dynamics that can sabotage conflict outside your awareness: 1. Vertigo: How can you avoid getting emotionally consumed in conflict? 2. Repetition compulsion: How can you stop repeating the same conflicts again and again? 3. Taboos: How can you discuss sensitive issues at the heart of the conflict? 4. Assault on the sacred: What should you do if your values feel threatened? 5. Identity politics: What can you do if others use politics against you? In our era of discontent, this is just the book we need to resolve conflict in our own lives and in the world around us.

Conflict and Gender

Author : Anita Taylor
Publisher : Hampton Press (NJ)
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Conflict and Gender by : Anita Taylor

Download or read book Conflict and Gender written by Anita Taylor and published by Hampton Press (NJ). This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

Conflict Management for Managers

Author : Susan S. Raines
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Train Your Mind for Athletic Success

Author : Jim Taylor, PhD
Publisher : Rowman & Littlefield
ISBN 13 : 1442277092
Total Pages : 297 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Train Your Mind for Athletic Success by : Jim Taylor, PhD

Download or read book Train Your Mind for Athletic Success written by Jim Taylor, PhD and published by Rowman & Littlefield. This book was released on 2017-10-06 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much too often, the mental aspect of sport performance is overlooked. While all top athletes are in outstanding physical condition and technically exceptional, mental preparation is often what separates the best from the rest. This is just as true for young athletes as it is for pros and Olympians. And even though relatively few athletes will ever reach the top of their sport, the attitudes and life lessons learned from mental training—such as motivation, confidence, focus, perseverance, and resilience—will serve them well in all aspects of their lives. In Train Your Mind for Athletic Success: Mental Preparation to Achieve Your Sports Goals, Dr. Jim Taylor uses his own elite athletic experience and decades of working with some of the world’s best athletes to provide competitors of every ability with insights, practical exercises, and tools they can use to be mentally prepared when it really counts. His Prime Sport System explores the attitudes that lay the foundation for athletic success, the mental obstacles that can hold athletes back, the preparations they must take, the mental muscles they should strengthen, and the mental tools they need to fine tune their competitive performances. Most importantly, Dr. Taylor shows athletes practical strategies they can use to become mentally strong so they can perform their best when it matters most. Train Your Mind for Athletic Success goes well beyond the typical mental skills that are discussed in other mental training books. Readers will not only learn why mental preparation is so important to athletic success, but also where they personally are in each area thanks to brief mental assessments in each section of the book. In addition, each chapter includes exercises to show athletes how to incorporate mental training directly into their overall sport training regimen. The most comprehensive and in-depth book on mental preparation for athletes available, Train Your Mind for Athletic Success is an essential read for athletes, coaches, and parents.

The Conflict Resolution Toolbox

Author : Gary T. Furlong
Publisher : John Wiley & Sons
ISBN 13 : 0470835176
Total Pages : 275 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis The Conflict Resolution Toolbox by : Gary T. Furlong

Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 157 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Managing Interpersonal Conflict

Author : William A. Donohue
Publisher : SAGE
ISBN 13 : 9780803933125
Total Pages : 188 pages
Book Rating : 4.9/5 (331 download)

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Book Synopsis Managing Interpersonal Conflict by : William A. Donohue

Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

The Compassionate Geek

Author : Don R. Crawley
Publisher : Soundtraining Net
ISBN 13 : 9780983660705
Total Pages : 164 pages
Book Rating : 4.6/5 (67 download)

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Book Synopsis The Compassionate Geek by : Don R. Crawley

Download or read book The Compassionate Geek written by Don R. Crawley and published by Soundtraining Net. This book was released on 2011-05-05 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.

Raising Young Athletes

Author : Jim Taylor, PhD
Publisher : Rowman & Littlefield
ISBN 13 : 1538108127
Total Pages : 183 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Raising Young Athletes by : Jim Taylor, PhD

Download or read book Raising Young Athletes written by Jim Taylor, PhD and published by Rowman & Littlefield. This book was released on 2018-10-12 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sports are an amazing environment in which to raise children. The benefits they gain from athletic participation are many, including physical, personal, and social. Yet, there is also a dark side to today’s youth sports culture, as an emphasis on winning has made what was once fun become a burden for many young athletes. As a result, parents can’t always be certain their children’s athletic involvement will be safe and enjoyable. In Raising Young Athletes: Parenting Your Children to Victory in Sports and Life, Dr. Jim Taylor—an internationally-recognized authority on sport psychology, child development, and parenting—offers a guiding hand to help parents ensure their children’s sports participation encourages positive attitudes and promotes healthy developments as they move toward adulthood. The role of parents in shaping their children’s sports experience has never been more important, and Dr. Taylor shows parents how to send the right messages to their young athletes with clear and practical advice. Whether playing sports just for fun or with aspirations to play professionally, Raising Young Athletes helps parents steer their children toward a healthy, positive experience. As such, their participation will become an impactful part of their lives that will prepare them to be victorious both in sports and in life.

Bargaining with the Devil

Author : Robert Mnookin
Publisher : Simon and Schuster
ISBN 13 : 1416583645
Total Pages : 338 pages
Book Rating : 4.4/5 (165 download)

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Book Synopsis Bargaining with the Devil by : Robert Mnookin

Download or read book Bargaining with the Devil written by Robert Mnookin and published by Simon and Schuster. This book was released on 2010-02-09 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions about life’s most challenging conflicts.

Conflict Resolution Smarts

Author : Matt Doeden
Publisher : Twenty-First Century Books
ISBN 13 : 0761388605
Total Pages : 68 pages
Book Rating : 4.7/5 (613 download)

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Book Synopsis Conflict Resolution Smarts by : Matt Doeden

Download or read book Conflict Resolution Smarts written by Matt Doeden and published by Twenty-First Century Books. This book was released on 2012-01-01 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict—nobody likes it. And from the hallways of your school to the family dinner table, conflict can be hard to avoid. But conflict doesn't have to be all bad. If you handle a conflict well, you might even come up with a "win-win" solution, and everyone will walk away happy. Conflict management involves understanding the roots of conflict, opening the lines of communication, and coming up with a solution that everyone can live with. This book explores conflict from all angles. You'll discover • how the little seed of a misunderstanding can turn into a great big conflict. • conflict resolution strategies, including compromise, negotiation, mediation, and collaboration. • how to be a good communicator, and a great listener, to resolve conflicts—at school, at home, and even online. • basic conflict outcomes, including the magical "win-win." Supplemented with articles and information from USA TODAY, the Nation's No. 1 Newspaper, Conflict Resolution Smarts delivers solid advice and firsthand stories of real teens managing many of the same conflicts you are. Ready to wise up to conflict management? Read on!

Resolving Everyday Conflict

Author : Ken Sande
Publisher : Baker Books
ISBN 13 : 1493400622
Total Pages : 124 pages
Book Rating : 4.4/5 (934 download)

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Book Synopsis Resolving Everyday Conflict by : Ken Sande

Download or read book Resolving Everyday Conflict written by Ken Sande and published by Baker Books. This book was released on 2015-06-30 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships. Resolving Everyday Conflict is a practical, biblical, concise guide to peacemaking in everyday life that can turn tumultuous relationships into peaceful ones.

Conflict Management and Resolution

Author : Ho-Won Jeong
Publisher : Routledge
ISBN 13 : 1135265119
Total Pages : 256 pages
Book Rating : 4.1/5 (352 download)

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Book Synopsis Conflict Management and Resolution by : Ho-Won Jeong

Download or read book Conflict Management and Resolution written by Ho-Won Jeong and published by Routledge. This book was released on 2009-12-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management and Resolution provides students with an overview of the main theories of conflict management and conflict resolution, and will equip them to respond to the complex phenomena of international conflict. The book covers these four key concepts in detail: negotiation mediation facilitation reconciliation. It examines how to prevent, manage and eventually resolve various types of conflict that originate from inter-state and inter-group competition, and expands the existing scope of conflict management and resolution theories by examining emerging theories on the identity, power and structural dimensions of adversarial relationships. The volume is designed to enhance our understanding of effective response strategies to conflict in multiple social settings as well as violent struggles, and utilizes numerous case studies, both past and current. These include the Iranian and North Korean nuclear weapons programmes, the war in Lebanon, the Arab-Israeli conflict, civil wars in Africa, and ethnic conflicts in Europe and Asia. This book will be essential reading for all students of conflict management and resolution, mediation, peacekeeping, peace and conflict studies and International Relations in general. Ho-Won Jeong is Professor of Conflict Analysis and Resolution, George Mason University, USA. He has published nine books in the field of international relations, peace and conflict studies. He is also a senior editor of the International Journal of Peace Studies.

Conflict First Aid

Author : Nancy Radford
Publisher : Business Expert Press
ISBN 13 : 1631579746
Total Pages : 215 pages
Book Rating : 4.6/5 (315 download)

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Book Synopsis Conflict First Aid by : Nancy Radford

Download or read book Conflict First Aid written by Nancy Radford and published by Business Expert Press. This book was released on 2017-12-05 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen’s terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees.