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Itil Version 3 At A Glance
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Book Synopsis ITIL Version 3 at a Glance by : John O. Long
Download or read book ITIL Version 3 at a Glance written by John O. Long and published by Springer Science & Business Media. This book was released on 2008-07-18 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.
Book Synopsis Software and Data Technologies by : José Cordeiro
Download or read book Software and Data Technologies written by José Cordeiro and published by Springer. This book was released on 2011-03-30 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 4th International Conference on Software and Data Technologies, ICSOFT 2009, held in Sofia, Bulgaria, in July 2009. The 19 revised full papers presented together with two invited papers were carefully reviewed and selected as best papers from 212 submissions. The papers are organized in topical sections on enterprise software technology; software engineering; distributed systems; data management; knowledge-based systems.
Book Synopsis Research Challenges in Information Science: Information Science and the Connected World by : Selmin Nurcan
Download or read book Research Challenges in Information Science: Information Science and the Connected World written by Selmin Nurcan and published by Springer Nature. This book was released on 2023-05-22 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 17th International Conference on Research Challenges in Information Sciences, RCIS 2023, which took place in Corfu, Greece, during May 23–26, 2023. It focused on the special theme "Information Science and the Connected World". The scope of RCIS is summarized by the thematic areas of information systems and their engineering; user-oriented approaches; data and information management; business process management; domain-specific information systems engineering; data science; information infrastructures, and reflective research and practice. The 28 full papers presented in this volume were carefully reviewed and selected from a total of 87 submissions. The book also includes 15 Forum papers and 6 Doctoral Consortium papers. The contributions were organized in topical sections named: Requirements; conceptual modeling and ontologies; machine learning and analytics; conceptual modeling and semantic networks; business process design and computing in the continuum; requirements and evaluation; monitoring and recommending; business process analysis and improvement; user interface and experience; forum papers; doctoral consortium papers. Two-page abstracts of the tutorials can be found in the back matter of the volume.
Book Synopsis Coordinating Service Compositions by : Nelly Schuster
Download or read book Coordinating Service Compositions written by Nelly Schuster and published by KIT Scientific Publishing. This book was released on 2014-05-22 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic documents frequently include contributions from different human and non-human sources. The Web, for instance, offers ever-changing content and services which can perform activities during document creation. This thesis introduces a solution for collaborative document creation which maps contributions of human and non-human participants to software services. The joint flexible composition and coordination of these services leads to a novel understanding of dynamic Web-based documents.
Book Synopsis Applying Business Intelligence Initiatives in Healthcare and Organizational Settings by : Miah, Shah J.
Download or read book Applying Business Intelligence Initiatives in Healthcare and Organizational Settings written by Miah, Shah J. and published by IGI Global. This book was released on 2018-07-13 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data analysis is an important part of modern business administration, as efficient compilation of information allows managers and business leaders to make the best decisions for the financial solvency of their organizations. Understanding the use of analytics, reporting, and data mining in everyday business environments is imperative to the success of modern businesses. Applying Business Intelligence Initiatives in Healthcare and Organizational Settings incorporates emerging concepts, methods, models, and relevant applications of business intelligence systems within problem contexts of healthcare and other organizational boundaries. Featuring coverage on a broad range of topics such as rise of embedded analytics, competitive advantage, and strategic capability, this book is ideally designed for business analysts, investors, corporate managers, and entrepreneurs seeking to advance their understanding and practice of business intelligence.
Book Synopsis Process Modeling Style by : John Long
Download or read book Process Modeling Style written by John Long and published by Morgan Kaufmann. This book was released on 2014-03-11 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: Process Modeling Style focuses on other aspects of process modeling beyond notation that are very important to practitioners. Many people who model processes focus on the specific notation used to create their drawings. While that is important, there are many other aspects to modeling, such as naming, creating identifiers, descriptions, interfaces, patterns, and creating useful process documentation. Experience author John Long focuses on those non-notational aspects of modeling, which practitioners will find invaluable. Gives solid advice for creating roles, work products, and processes Instucts on how to organize and structure the parts of a process Gives examples of documents you should use to define a set of processes
Book Synopsis Organizational, Legal, and Technological Dimensions of Information System Administration by : Portela, Irene Maria
Download or read book Organizational, Legal, and Technological Dimensions of Information System Administration written by Portela, Irene Maria and published by IGI Global. This book was released on 2013-09-30 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: In addition to capital infrastructure and consumers, digital information created by individual and corporate consumers of information technology is quickly being recognized as a key economic resource and an extremely valuable asset to a company. Organizational, Legal, and Technological Dimensions of Information System Administration recognizes the importance of information technology by addressing the most crucial issues, challenges, opportunities, and solutions related to the role and responsibility of an information system. Highlighting various aspects of the organizational and legal implications of system administration, this reference work will be useful to managers, IT professionals, and graduate students who seek to gain an understanding in this discipline.
Book Synopsis ITIL® 2011 At a Glance by : John O. Long
Download or read book ITIL® 2011 At a Glance written by John O. Long and published by Springer Science & Business Media. This book was released on 2012-07-01 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: "ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.
Book Synopsis Foundations of ITIL® V3 by : Arjen de Jong
Download or read book Foundations of ITIL® V3 written by Arjen de Jong and published by Van Haren. This book was released on 2007-09-09 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of ITIL has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following:
Book Synopsis The ITIL V3 Factsheet Benchmark Guide by : Michael Wedemeyer
Download or read book The ITIL V3 Factsheet Benchmark Guide written by Michael Wedemeyer and published by Lulu.com. This book was released on 2007 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ITIL V3! Real-life use, insights and applications for all ITIL V3 processes * 100% re-researched edition includes 5 Lifecycle phases, 19 Processes, 4 Functions, 51 Mindmaps and 29 other diagrams * 150 hours of work poured into 132 pages of real life data for this Guide. Known as the "ITIL V3 Encyclopedia," The Guide brings you exclusive data for all ITIL V3's 19 processes, plus implementation advice, supporting info and related processes help into one handy Guide for you. Use the 51 MindMaps and 19 tables of ITIL data to: * Compare your ITIL approach to your competitors' and best practice * (Re)design your ITIL processes and activities to improve results -- based on The new extensive MindMaps * Get more insight in the processes activities * Convince your boss (or client) to OK your implementation ideas and budget * Discover if the new ITIL processes and activities or other advanced tactics are worth applying for your organization * Find out how relations between processes differ by process (lots of data.)
Book Synopsis An Introductory Overview of ITIL V3 by : Alison Cartlidge
Download or read book An Introductory Overview of ITIL V3 written by Alison Cartlidge and published by . This book was released on 2009-01-01 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis PeopleTek's Leadership Journey II by : Michael W. Kublin
Download or read book PeopleTek's Leadership Journey II written by Michael W. Kublin and published by Author House. This book was released on 2014-04 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exclusively for Leadership Journey graduates, Leadership Journey II - Moving Beyond the Barriers(tm) is a coaching program focused on the application of concepts and the development of comprehensive individual action plans. While Leadership Journey I provided the road map of tools, Leadership Journey II is dedicated to clearly assessing what you as an individual desire to change in order to achieve your professional and career vision. by working with a coach, new concepts are tested and applied, barriers are minimized if not eliminated, and you become positioned to realize your vision, mission and goals. Obtain insights for: * Achieving WORK DESIRES and EXPECTATIONS * Managing CHANGE while supporting your vision * Developing TRUST within yourself and others * Learning to INFLUENCE positively and with authority * Mechanisms for COPING and STRESS * TIME MASTERY that eliminates detractors impeding results
Book Synopsis Foundations of IT Service Management Based on ITIL® V3 by : Jan van Bon
Download or read book Foundations of IT Service Management Based on ITIL® V3 written by Jan van Bon and published by Van Haren Publishing. This book was released on 2008-07-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foundations of IT Service Management based on ITIL® V3 Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade. The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations. This title covers the following: PART 1: THE ITIL SERVICE LIFECYCLE Lifecycle phase: Service strategy Lifecycle phase: Service design Lifecycle phase: Service transition Lifecycle phase: Service operation Lifecycle phase: Continual service improvement PART 2: FUNCTIONS AND PROCESSES Introduction to Functions and Processes Functions and Processes in Service Strategy Functions and Processes in Service Design Functions and Processes in Service Transition Functions and Processes in Service Operation Functions and Processes in Continual Service Improvement and much more!
Download or read book Reframing ITIL written by Steve Hales and published by . This book was released on 2020-01-10 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: FULL COLOUR VERSION. This book is for readers who already have some familiarity with ITIL and/or work in IT service organisations. This book will be useful for managers, consultants, ITIL specialists and trainers to provide context and solutions to everyday problems of planning, organising and implementing ITIL & ITSM. The focus is ITIL version agnostic: the points made apply equally to ITIL 3 and 4.Reframing ITIL turns the usual approaches to ITIL and IT service organisations on their heads. This book uses visual 'frames' based on systems thinking approaches to enhance readers' understanding of ITIL. These frames also show how ITIL processes work and how their combination produces IT Service Management organisations. The investigation starts with the change/control loops that deliver and support IT Service Operation systems and finds loops and processes that are missing in ITIL. It looks at the functions and processes that support services with a focus on the service desk and workflows. It addresses the processes involved in developing a service and especially communications. The remaining ITIL processes that manage the service and the service organisation respectively are investigated regarding their roles in resource provision, requirements definition, reporting, coordination, innovation and governance. Next there is an in-depth look at the organisational structures used in delivering IT Service Management. Finally IT outsourcing is presented and some of the difficulties associated with it - and how to fix them. Paul Billany (IT Solutions Architect) says: "Reframing ITIL" is much more than a useful pocket guide to the ITIL processes. I would recommend this to anyone involved in the planning and deployment of services within an organisation or as a service provider to that organisation. The book provides a gentle introduction to the pursuit of "Systems Thinking" as a tool to managing and operating successfully within any organisation combined with a refreshing review of ITIL processes operating dynamically via feedback loops rather than as a set of activities being conducted in series with each other (as is often portrayed). Once the reader has digested the Viable Systems model and approach, they can start to understand where ITIL processes fit in their own situations and how they can assess the gaps that create and exaggerate issues in delivering services. I found the chapter on outsourcing a particularly refreshing review of the real-world scenarios I have seen as both a consumer and provider of outsourced services. Using this book as guidance could save time, effort and money in many organisations! Highly recommended.
Author :OGC - Office of Government Commerce Publisher :The Stationery Office ISBN 13 :9780113310616 Total Pages :256 pages Book Rating :4.3/5 (16 download)
Book Synopsis The Official Introduction to the ITIL Service Lifecycle by : OGC - Office of Government Commerce
Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
Book Synopsis ITIL® Intermediate Release, Control and Validation Courseware by : Pelle Rastock
Download or read book ITIL® Intermediate Release, Control and Validation Courseware written by Pelle Rastock and published by Van Haren. This book was released on 2017-03-24 with total page 531 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® Intermediate Release, Control and Validation – 4 days The four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and use by lifecycle. The courses within the Service Capability is role-based modules, each with a separate certification. Each course includes a grouping of processes and roles within ITIL is intended to give participants a specific knowledge of the practice and application related to the daily work. You’ll learn You get a deeper understanding of the part of the ITIL framework which deals with testing, validation and deployment of services. The course is aimed primarily at people working actively to plan and execute changes in IT services. You get a deeper understanding of the interaction between the requirements definition, testing and deployment as well as the importance of having a well functioning configuration management. Target group The target group of the ITIL Expert Qualification: Release, Control and Validation is: • Individuals who have attained the ITIL Foundation certificate in Service Management and who wish to advance to higher level ITIL certifications. • Individuals who require a deep understanding of ITIL Certificate in Release, Control and Validation processes and how it may be used to enhance the quality of IT service support within an organization. • IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme • Operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management, who wish to enhance their role-based capabilities. This may include but is not limited to, IT professionals, business managers and business process owners. Exam The examination is closed book and made up of multiple choice questions based on a scenario. Students will be allowed 120 minutes to answer the questions. You need at least 70% (28/40 points) to pass. Prerequisites Candidates wishing to pass the exam for this qualification must already hold the ITIL Foundation Certificate. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students.
Book Synopsis Become ITIL Foundation Certified in 7 Days by : Abhinav Krishna Kaiser
Download or read book Become ITIL Foundation Certified in 7 Days written by Abhinav Krishna Kaiser and published by Apress. This book was released on 2016-12-30 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the knowledge required to pass with flying colors. After using Become ITIL Foundation Certified in 7 Days and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted. What You Will Learn Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge Prepare for the ITIL Foundation examination Sort out career-related queries and decide whether ITIL will aid your career Who This Book Is For IT professionals from the IT services industry are the primary audience.
