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Itil Foundation Handbook
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Book Synopsis ITIL Foundation, ITIL by : The Stationery Office
Download or read book ITIL Foundation, ITIL written by The Stationery Office and published by Stationery Office Books (TSO). This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
Book Synopsis ITIL V3 foundation handbook by : Office of Government Commerce
Download or read book ITIL V3 foundation handbook written by Office of Government Commerce and published by The Stationery Office. This book was released on 2009-06-16 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: A quick reference revision guide, which has been designed to help students sitting the Foundation Exam. This edition is updated to the 2009 syllabus. The title also acts as a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the processes and functions in the lifecycle including value, scope, activities and metrics.
Book Synopsis ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition] by : Stationery Office
Download or read book ITIL Foundation Handbook [pack of 10 Copies - Chinese Edition] written by Stationery Office and published by . This book was released on 2013-02-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
Book Synopsis ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by : Claire Agutter
Download or read book ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition written by Claire Agutter and published by IT Governance Ltd. This book was released on 2020-04-28 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Book Synopsis ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition by : Claire Agutter
Download or read book ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition written by Claire Agutter and published by IT Governance Publishing Ltd. This book was released on 2020-04-14 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Download or read book ITIL®4 written by Jan van Bon and published by Van Haren. This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: * understanding the key concepts of service management * understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management * understanding the four dimensions of service management * understanding the purpose and components of the ITIL service value system * understanding the six activities of the service value chain, and how they interconnect * knowing the purpose and key terms of 15 of the 34 ITIL practices * understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business. Bron: Flaptekst, uitgeversinformatie.
Book Synopsis ITIL Foundation Exam Study Guide by : Liz Gallacher
Download or read book ITIL Foundation Exam Study Guide written by Liz Gallacher and published by John Wiley & Sons. This book was released on 2012-08-15 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Book Synopsis Passing Your ITIL Foundation Exam by : The Stationery Office
Download or read book Passing Your ITIL Foundation Exam written by The Stationery Office and published by Stationery Office Books (TSO). This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid Passing your ITIL Foundation Exam - 2011 Edition is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management. The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself. Key features: Topics are presented in a logical easy-to-absorb structure. A fictional case study helps to bring service management to life. Mind maps summarize content at the end of chapters
Book Synopsis ITIL V3 Foundation Handbook by : Simon Adams
Download or read book ITIL V3 Foundation Handbook written by Simon Adams and published by . This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition by : Claire Agutter
Download or read book Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition written by Claire Agutter and published by IT Governance Ltd. This book was released on 2021-07-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization!
Book Synopsis Practical LPIC-1 Linux Certification Study Guide by : David Clinton
Download or read book Practical LPIC-1 Linux Certification Study Guide written by David Clinton and published by Apress. This book was released on 2016-11-11 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is your complete guide to studying for the Linux Professional Institute's Server Professional (LPIC-1) certification. Every concept, principle, process, and resource that might make an appearance on the exam is fully represented. You will understand every concept by rolling up your sleeves, opening up a terminal, and trying it all yourself. You will find suggestions for practical tasks along with "test-yourself" quizzes at the end of each chapter. Whether you've decided to earn the Linux Professional Institute's Server Professional certification or you simply want to learn more about Linux administration, this book is a great choice. Right now, Linux administration skills are opening doors to some of the hottest job markets. And with the ongoing explosive growth of the cloud computing world - the vast majority of which is being built with Linux - the scope of the opportunities will only increase. Whether or not you end up taking the exam, if you manage to learn this material, you'll have done yourself a real favor. What You Will Learn Basic Linux system administration and package management Device and desktop management Bash scripting Networking fundamentals Security administration Who This Book Is For Most potential readers will already have a decent idea of what Linux is and what kinds of things can be done with it, and are looking to acquire or formalize a more structured and complete ability to confidently administrate Linux systems.
Book Synopsis Servicing ITIL by : Randy A. Steinberg
Download or read book Servicing ITIL written by Randy A. Steinberg and published by Trafford on Demand Pub. This book was released on 2007 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rather than discuss ITIL theory around Service Catalogs and Portfolios, this book gives you the actual IT service descriptions for running, operating and managing an entire IT infrastructure!
Book Synopsis The Service Desk Handbook – A guide to service desk implementation, management and support by : Sanjay Nair
Download or read book The Service Desk Handbook – A guide to service desk implementation, management and support written by Sanjay Nair and published by IT Governance Ltd. This book was released on 2020-09-15 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.
Book Synopsis ITIL FOUNDATION HANDBOOK [CHINESE EDITION]. by : CLAIRE. STATIONERY OFFICE. AGUTTER
Download or read book ITIL FOUNDATION HANDBOOK [CHINESE EDITION]. written by CLAIRE. STATIONERY OFFICE. AGUTTER and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book ITIL Foundation Handbook written by and published by . This book was released on 2012 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handy pocketbook from the Official Publisher of ITIL is a quick-reference revision guide designed to help students prepare for their ITIL v3 foundation exam.
Book Synopsis ITIL Exam Prep Questions, Answers and Explanations by : Christopher Scordo
Download or read book ITIL Exam Prep Questions, Answers and Explanations written by Christopher Scordo and published by Ssi Logic. This book was released on 2013-06 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Countless time and money is spent preparing for the ITIL Foundation exam. So why aren't students laser-focused on taking practice exams before attempting the real thing? If you plan on passing the ITIL Foundation exam, it's time to test your knowledge. It's time for ITIL Exam Prep - Questions, Answers, and Explanations.
Book Synopsis ITIL Foundation Handbook by : itSMF Foundation
Download or read book ITIL Foundation Handbook written by itSMF Foundation and published by . This book was released on 2015-06-23 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
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