Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Customer Service Representative Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712001097
Total Pages : 112 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Customer Service Representative Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Customer Service Representative Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Representative Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Powerful Phrases for Effective Customer Service

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Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 081442032X
Total Pages : 306 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Powerful Phrases for Effective Customer Service by : Renee Evenson

Download or read book Powerful Phrases for Effective Customer Service written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

Customer Care Representative Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712000649
Total Pages : 112 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Customer Care Representative Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Customer Care Representative Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Care Representative Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Customer Service Rep Because Freaking Awesome Is Not an Official Job Title

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Publisher :
ISBN 13 : 9781709882180
Total Pages : 110 pages
Book Rating : 4.8/5 (821 download)

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Book Synopsis Customer Service Rep Because Freaking Awesome Is Not an Official Job Title by : Riano R.

Download or read book Customer Service Rep Because Freaking Awesome Is Not an Official Job Title written by Riano R. and published by . This book was released on 2019-11-20 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Customer Service Rep Because Freaking Awesome is not an Official Job Title" This is a lined notebook. Specifications: Cover Finish: Matte Interior: White Paper, lined 110 Pages Dimensions: 6" x 9" (15.24 x 22.86 cm) It is suitable for anyone and would make the perfect gift for birthdays, anniversaries or anything else.

Customer Care Representative Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781689325035
Total Pages : 122 pages
Book Rating : 4.3/5 (25 download)

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Book Synopsis Customer Care Representative Because Freaking Awesome Is Not an Official Job Title by : Blue Stone Publishers

Download or read book Customer Care Representative Because Freaking Awesome Is Not an Official Job Title written by Blue Stone Publishers and published by . This book was released on 2019-08-29 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing journals for people who love their job. careers related notebooks gift for coworkers and employees who are motivated and happy with their job

Customer Service Representative Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781689325301
Total Pages : 122 pages
Book Rating : 4.3/5 (253 download)

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Book Synopsis Customer Service Representative Because Freaking Awesome Is Not an Official Job Title by : Blue Stone Publishers

Download or read book Customer Service Representative Because Freaking Awesome Is Not an Official Job Title written by Blue Stone Publishers and published by . This book was released on 2019-08-29 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing journals for people who love their job. careers related notebooks gift for coworkers and employees who are motivated and happy with their job

Customer Care Representative Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781679302985
Total Pages : 122 pages
Book Rating : 4.3/5 (29 download)

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Book Synopsis Customer Care Representative Because Freaking Awesome Is Not an Official Job Title by : Galaxy Art Publishers

Download or read book Customer Care Representative Because Freaking Awesome Is Not an Official Job Title written by Galaxy Art Publishers and published by . This book was released on 2019-12-22 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career Pride Writing Notebook Journals are for men, women and adults who love their jobs. This Journal is for people who are passionated about their career. Get this amazing Motivational journal and take it to work with you . Best Gift for friends, Co-worker, seniors or for Employer to make your position and impression more strong. Write all your Goals, activities, and daily schedule in this notebook and plan your day. Give a direction to your life goals and dreams 6x9 is the perfect size for handling. With matte finish, high quality white paper and Super Fantastic Job title.Maintaining Notes is a healthy activity.

The Sense of an Ending

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Author :
Publisher : Vintage
ISBN 13 : 0307957330
Total Pages : 158 pages
Book Rating : 4.3/5 (79 download)

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Book Synopsis The Sense of an Ending by : Julian Barnes

Download or read book The Sense of an Ending written by Julian Barnes and published by Vintage. This book was released on 2011-10-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: BOOKER PRIZE WINNER • NATIONAL BESTSELLER • A novel that follows a middle-aged man as he contends with a past he never much thought about—until his closest childhood friends return with a vengeance: one of them from the grave, another maddeningly present. A novel so compelling that it begs to be read in a single setting, The Sense of an Ending has the psychological and emotional depth and sophistication of Henry James at his best, and is a stunning achievement in Julian Barnes's oeuvre. Tony Webster thought he left his past behind as he built a life for himself, and his career has provided him with a secure retirement and an amicable relationship with his ex-wife and daughter, who now has a family of her own. But when he is presented with a mysterious legacy, he is forced to revise his estimation of his own nature and place in the world.

Four Fish

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Publisher : Penguin
ISBN 13 : 1101442298
Total Pages : 304 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Four Fish by : Paul Greenberg

Download or read book Four Fish written by Paul Greenberg and published by Penguin. This book was released on 2010-07-15 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A necessary book for anyone truly interested in what we take from the sea to eat, and how, and why.” —Sam Sifton, The New York Times Book Review Acclaimed author of American Catch and The Omega Princple and life-long fisherman, Paul Greenberg takes us on a journey, examining the four fish that dominate our menus: salmon, sea bass, cod, and tuna. Investigating the forces that get fish to our dinner tables, Greenberg reveals our damaged relationship with the ocean and its inhabitants. Just three decades ago, nearly everything we ate from the sea was wild. Today, rampant overfishing and an unprecedented biotech revolution have brought us to a point where wild and farmed fish occupy equal parts of a complex marketplace. Four Fish offers a way for us to move toward a future in which healthy and sustainable seafood is the rule rather than the exception.

I Love Jesus, But I Want to Die

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Publisher : WaterBrook
ISBN 13 : 0593193539
Total Pages : 257 pages
Book Rating : 4.5/5 (931 download)

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Book Synopsis I Love Jesus, But I Want to Die by : Sarah J. Robinson

Download or read book I Love Jesus, But I Want to Die written by Sarah J. Robinson and published by WaterBrook. This book was released on 2021-05-11 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compassionate, shame-free guide for your darkest days “A one-of-a-kind book . . . to read for yourself or give to a struggling friend or loved one without the fear that depression and suicidal thoughts will be minimized, medicalized or over-spiritualized.”—Kay Warren, cofounder of Saddleback Church What happens when loving Jesus doesn’t cure you of depression, anxiety, or suicidal thoughts? You might be crushed by shame over your mental illness, only to be told by well-meaning Christians to “choose joy” and “pray more.” So you beg God to take away the pain, but nothing eases the ache inside. As darkness lingers and color drains from your world, you’re left wondering if God has abandoned you. You just want a way out. But there’s hope. In I Love Jesus, But I Want to Die, Sarah J. Robinson offers a healthy, practical, and shame-free guide for Christians struggling with mental illness. With unflinching honesty, Sarah shares her story of battling depression and fighting to stay alive despite toxic theology that made her afraid to seek help outside the church. Pairing her own story with scriptural insights, mental health research, and simple practices, Sarah helps you reconnect with the God who is present in our deepest anguish and discover that you are worth everything it takes to get better. Beautifully written and full of hard-won wisdom, I Love Jesus, But I Want to Die offers a path toward a rich, hope-filled life in Christ, even when healing doesn’t look like what you expect.

Customer Service Representative Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781679303234
Total Pages : 122 pages
Book Rating : 4.3/5 (32 download)

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Book Synopsis Customer Service Representative Because Freaking Awesome Is Not an Official Job Title by : Galaxy Art Publishers

Download or read book Customer Service Representative Because Freaking Awesome Is Not an Official Job Title written by Galaxy Art Publishers and published by . This book was released on 2019-12-22 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career Pride Writing Notebook Journals are for men, women and adults who love their jobs. This Journal is for people who are passionated about their career. Get this amazing Motivational journal and take it to work with you . Best Gift for friends, Co-worker, seniors or for Employer to make your position and impression more strong. Write all your Goals, activities, and daily schedule in this notebook and plan your day. Give a direction to your life goals and dreams 6x9 is the perfect size for handling. With matte finish, high quality white paper and Super Fantastic Job title.Maintaining Notes is a healthy activity.

Badass: Making Users Awesome

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Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491919078
Total Pages : 293 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Badass: Making Users Awesome by : Kathy Sierra

Download or read book Badass: Making Users Awesome written by Kathy Sierra and published by "O'Reilly Media, Inc.". This book was released on 2015-01-29 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note for ebook customers: The design and layout of this book play a key role in conveying the author's message. When creating the ebooks, we've tried to keep the look and feel of the print edition, but this means that not all e-reading devices will support the files. The EPUB format is optimized for iPad. The Mobi files are optimized for Kindle Fire tablets and phones and for Kindle reading apps. Imagine you’re in a game with one objective: a bestselling product or service. The rules? No marketing budget, no PR stunts, and it must be sustainably successful. No short-term fads. This is not a game of chance. It is a game of skill and strategy. And it begins with a single question: given competing products of equal pricing, promotion, and perceived quality, why does one outsell the others? The answer doesn’t live in the sustainably successful products or services. The answer lives in those who use them. Our goal is to craft a strategy for creating successful users. And that strategy is full of surprising, counter-intuitive, and astonishingly simple techniques that don’t depend on a massive marketing or development budget. Techniques typically overlooked by even the most well-funded, well-staffed product teams. Every role is a key player in this game. Product development, engineering, marketing, user experience, support—everyone on the team. Even if that team is a start-up of one. Armed with a surprisingly overlooked science and a unique POV, we can can reduce the role of luck. We can build sustainably successful products and services that rely not on unethical persuasive marketing tricks but on helping our users have deeper, richer experiences. Not just in the moments while they’re using our product but, more importantly, in the moments when they aren’t.

Customer Service Representative, Because Freaking Awesome Is Not An Official Job Title

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Author :
Publisher :
ISBN 13 : 9781705562215
Total Pages : 122 pages
Book Rating : 4.5/5 (622 download)

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Book Synopsis Customer Service Representative, Because Freaking Awesome Is Not An Official Job Title by : Kathy Notebooks

Download or read book Customer Service Representative, Because Freaking Awesome Is Not An Official Job Title written by Kathy Notebooks and published by . This book was released on 2019-11-04 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing Journal with Career Related Motivational Quotes for Men, Women and Adults. Write all your Daily weekly monthly yearly short and long term Goals, Activities and Schedule in this Notebook Journal. 120 pages of 6x9 Journal is the perfect size and easy to handle. This notebook have Matte finish and high quality White paper. Making notes is a healthy activity to make you life easy. You can Gift this Career Journal to Your Friends Family or Colleagues.

CMJ New Music Report

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Publisher :
ISBN 13 :
Total Pages : 56 pages
Book Rating : 4./5 ( download)

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Book Synopsis CMJ New Music Report by :

Download or read book CMJ New Music Report written by and published by . This book was released on 2003-09-15 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: CMJ New Music Report is the primary source for exclusive charts of non-commercial and college radio airplay and independent and trend-forward retail sales. CMJ's trade publication, compiles playlists for college and non-commercial stations; often a prelude to larger success.

Decisions and Orders of the National Labor Relations Board

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Publisher :
ISBN 13 :
Total Pages : 1452 pages
Book Rating : 4.:/5 (9 download)

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Book Synopsis Decisions and Orders of the National Labor Relations Board by : United States. National Labor Relations Board

Download or read book Decisions and Orders of the National Labor Relations Board written by United States. National Labor Relations Board and published by . This book was released on 2008 with total page 1452 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Cure

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Publisher : Lulu.com
ISBN 13 : 1411601580
Total Pages : 527 pages
Book Rating : 4.4/5 (116 download)

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Book Synopsis The Cure by : Frank Beaumier

Download or read book The Cure written by Frank Beaumier and published by Lulu.com. This book was released on 2003-09-01 with total page 527 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of a white man's obsession for a black woman; a self-help method for the cure of sexual obsession and depression