Interpersonal Accounts

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Interpersonal Skills in Organizations

Author : Suzanne C. De Janasz
Publisher : McGraw-Hill/Irwin
ISBN 13 : 9780072441222
Total Pages : 0 pages
Book Rating : 4.4/5 (412 download)

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Book Synopsis Interpersonal Skills in Organizations by : Suzanne C. De Janasz

Download or read book Interpersonal Skills in Organizations written by Suzanne C. De Janasz and published by McGraw-Hill/Irwin. This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This experiential, workbook-style text focuses on key skill sets necessary for personal and managerial success in organizations today. These skill sets are:·Intrapersonal skills - those skills essential for understanding oneself and one's personality: perception, awareness, disclosure and trust, value clarification, goal setting, identifying barriers to personal change and time-and stress-management. ·Interpersonal skills - those skills necessary for working with others: conveying verbal messages, listening and non-verbal communication, giving and receiving feedback, communicating with diverse others and overcoming barriers to communication.·Team skills - those skills required for understanding and working in teams: forming, leading and facilitating teams, decision-making [including ethical decision frameworks], problem-solving, running meetings and project management.·Advanced interpersonal skills - those skills needed for leading and developing others: coaching and mentoring, empowerment and delegation, persuasion, networking, politicking, negotiation and conflict management.

Interpersonal Social Work Skills for Community Practice

Author : Donna Hardina, PhD
Publisher : Springer Publishing Company
ISBN 13 : 0826108121
Total Pages : 513 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Interpersonal Social Work Skills for Community Practice by : Donna Hardina, PhD

Download or read book Interpersonal Social Work Skills for Community Practice written by Donna Hardina, PhD and published by Springer Publishing Company. This book was released on 2012-07-23 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Specifically dedicated to the skills that social workers need to advance community practice, this creative book is long overdue. Grounded in the wisdom and evidence of well-honed interpersonal social work skills...Donna Hardina's new text takes community practice to a higher level than ever before developed in book form; indeed she displays the most thorough understanding of research on community practice that I have read in any community practice text."--Journal of Teaching in Social Work Community organization has been a major component of social work practice since the late 19th century. It requires a diverse set of abilities, interpersonal skills being among the most important. This textbook describes the essential interpersonal skills that social workers need in community practice and helps students cultivate them. Drawing from empirical literature on community social work practice and the authorís own experience working with community organizers, the book focuses on developing the macro-level skills that are especially useful for community organizing. It covers relationship-building, interviewing, recruitment, community assessment, facilitating group decision-making and task planning, creating successful interventions, working with organizations, and program evaluation, along with examples of specific applications. For clarity and ease of use, the author employs a framework drawn from a variety of community practice models, including social action and social planning, transformative/popular education and community development approaches, and multicultural and feminist approaches. The text is linked to the competencies outlined in the Council of Social Work Educationís (2008) Educational Policy and Accreditation Standards (EPAS), as well as ethics and values identified in the National Association of Social Workersí (NASW) Code of Ethics, and the International Federation of Social Workersí statement of ethical principles. Most chapters begin with a quote from a community organizer explaining how interpersonal skills are used in practice, and student exercises conclude each chapter. The text also addresses other important skills such as legislative advocacy, lobbying, and supervision. Key Features: Describes the essential skills social workers need in community practice and how to acquire them Includes examples of specific applications drawn from empirical literature and the authorís experience working with community organizers Grounded in social justice, strengths-based, and human rights perspectives Linked to competencies outlined in EPAS and values identified in the NASW Code of Ethics Based on a variety of community practice models

Leader Interpersonal and Influence Skills

Author : Ronald E. Riggio
Publisher : Routledge
ISBN 13 : 1135018189
Total Pages : 376 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Leader Interpersonal and Influence Skills by : Ronald E. Riggio

Download or read book Leader Interpersonal and Influence Skills written by Ronald E. Riggio and published by Routledge. This book was released on 2013-12-04 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume explores different models, conceptualizations, and measures of leader interpersonal and influence "soft skills" that are so necessary for effective leadership. These include the communication skills, persuasion skills, political savvy, and emotional abilities used by leaders to inspire, motivate, and move followers toward the accomplishment of goals. The book emanates from the two-day-long 21st Kravis-de Roulet leadership conference, which brought together top scholars working in this area. The intent of the conference and this edited volume is to increase understanding of the interpersonal and influence skills, or "soft skills," of the leader, to highlight state-of-the-art research on the topic, and to provide clear, research-based guidelines for the development of leader skills.Chapter authors are recognized experts in their respective areas, and each section of the book will be introduced by an editor-authored chapter reviewing the specific topic area in brief.

Interpersonal Accounts

Author : John H. Harvey
Publisher : Wiley-Blackwell
ISBN 13 :
Total Pages : 216 pages
Book Rating : 4.:/5 (49 download)

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Book Synopsis Interpersonal Accounts by : John H. Harvey

Download or read book Interpersonal Accounts written by John H. Harvey and published by Wiley-Blackwell. This book was released on 1990 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The human is perhaps bestdubbed 'homo narrans', the story-teller. In our search for meanings we constantly tell stories and make accounts to explain events and frame relationships. This book presents the first systematic analysis from a psychological standpoint of this universal and fundamental human capacity. Nowhere is our account-making more evident that at times of acute personal stress. In divorce and separation, death of a spouse, redundancy or retirement, for example, we deal best with loss when we have worked through its meaning to close, empathic others. It is in the process of account-making that people look to create meaning out of loss. So fundamental an activity as account-making must, the authors believe, have evolutionary origins. Drawing on the work of Jaynes, they consider the process in relation to the origin of human consciousness and the beginnings of story-telling as a human activity. In arguing for the centrality of accounts to our psychology, the authors are careful to distinguish them from other processes of attribution and narratization. Nevertheless, the theories developed here will have a far-reaching impact on the development of social psychology and beyond the confines of the descipline too.

Interpersonal Skills for Portfolio, Program, and Project Managers

Author : Ginger Levin DPA, PMP, PgMP
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1567263151
Total Pages : 259 pages
Book Rating : 4.5/5 (672 download)

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Book Synopsis Interpersonal Skills for Portfolio, Program, and Project Managers by : Ginger Levin DPA, PMP, PgMP

Download or read book Interpersonal Skills for Portfolio, Program, and Project Managers written by Ginger Levin DPA, PMP, PgMP and published by Berrett-Koehler Publishers. This book was released on 2010-08-01 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve Your Interpersonal Skills to Achieve Greater Management Success! Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment. Develop the interpersonal skills you need to: • Build effective, high-performing teams • Work efficiently with virtual teams • Develop approaches to build and maintain relationships with stakeholders at all levels • Handle stress and deal with unexpected critical incidents • Motivate your team Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success. The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.

People-Centric Skills

Author : Danny M. Goldberg
Publisher : John Wiley & Sons
ISBN 13 : 1118925378
Total Pages : 192 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis People-Centric Skills by : Danny M. Goldberg

Download or read book People-Centric Skills written by Danny M. Goldberg and published by John Wiley & Sons. This book was released on 2014-07-02 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Professionals, to be Truly Effective and Advance in their Careers, Must Master their People-Centric Skills. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a comprehensive guide to the "soft skills" that make technical professionals more effective. People-Centric Skills aim to improve all aspects of personal interactions, relationship development, and communication. These skills are as essential to success as are technical capabilities. This is the story of a leading internal audit department taking that next step to becoming a world-class audit organization in a fictional company. The foundation of that next step is developing their People-Centric Skills. The book demonstrates the impact that interpersonal and communication skills – whether good or bad – have on an auditor's effectiveness, job, and career. Readers will be able to empathize with the characters, and relate to the real-life situations in which they find themselves. Each chapter features a summary of key People-Centric points and guidelines that will help readers apply what they've learned to their own projects and departments. In a 2013 study sponsored by the Institute of Internal Auditors ("IIA"), the seven key attribute areas identified to be a successful auditor include relationship building, partnering, communications, teamwork, diversity, continuous learning and integrity. Unfortunately, most professionals never obtain these skills as part of their college degrees, certifications and other ongoing training. They are left to their own devices when it comes to developing these talents. The book follows an easy-to-read fictional narrative to highlight areas for improvement, and uses common scenarios to illustrate how to apply the lessons. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals focuses on many of these critical attributes. Topics include: Conflict Management Coaching and Mentoring Building an Effective Team and Team Dynamics Team Leadership Partnering and Relationship Building Effective Meeting Practices Brainstorming and Multivoting Assessing Corporate Culture Active Listening Non-verbal Communications Consensus Building These skills apply not only to internal auditors but also transfer across a broad range of business professions and industries, and from professional to personal life. They open doors, establish effective relationships, improve effectiveness, and can turn a "no" into a "yes." They are the true differentiator in advancing a career. For an auditor to be truly effective, great people skills are one of the most important tools in the box. People-Centric Skills: Interpersonal and Communication Skills for Auditors and Business Professionals is a straightforward guide to getting along, getting what you want in a constructive manner, and becoming a world-class professional.

Interpersonal Skills Training

Author : Alan Wolfelt
Publisher : Routledge
ISBN 13 : 1135059411
Total Pages : 183 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Interpersonal Skills Training by : Alan Wolfelt

Download or read book Interpersonal Skills Training written by Alan Wolfelt and published by Routledge. This book was released on 2013-06-17 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive handbook provides a solid foundation in helping skills related to successful funeral service practice.

People-Centric Skills

Author : Danny M. Goldberg
Publisher : John Wiley & Sons
ISBN 13 : 1119669308
Total Pages : 213 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis People-Centric Skills by : Danny M. Goldberg

Download or read book People-Centric Skills written by Danny M. Goldberg and published by John Wiley & Sons. This book was released on 2020-07-21 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use your interpersonal and communication skills as a financial professional to work successfully with clients Embark on a journey to further develop your career when you read People-Centric Skills: Interpersonal and Communication Skills for Financial Professionals, 2nd Edition. Business leaders consider employee communication skills and critical thinking abilities as essential elements for success. In their work, all professionals must communicate clearly and rely on their interpersonal skills to be successful. This second edition of People-Centric Skills shares the fictional story of Dalton Zimmer, executive coach and public speaker. Dalton, all the while juggling his business, kids and social life, provides coaching and communication strategies for handling challenging situations faced by his clients. This insightful narrative will help you expand communication and soft skills as a CPA, auditor, financial planner or other financial professional. As Generation Z is entering the work force, the communication gap between Z and Boomers or Generation X is widening significantly. New to the second edition, you’ll find a discussion of communication between generations and how to bridge them as a financial professional. You can be a more people-centric leader as you engage with a wide range of clients and associates. This book can be a first step to improving interpersonal and communication skills as you continue to develop in your career.

Assessing 21st Century Skills

Author : National Research Council
Publisher : National Academies Press
ISBN 13 : 0309217903
Total Pages : 154 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis Assessing 21st Century Skills by : National Research Council

Download or read book Assessing 21st Century Skills written by National Research Council and published by National Academies Press. This book was released on 2011-10-16 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as "21st century skills," these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to adapt to rapidly changing environments and conditions for performing tasks, to effectively manage one's work, and to acquire new skills and information on one's own. The National Research Council (NRC) has convened two prior workshops on the topic of 21st century skills. The first, held in 2007, was designed to examine research on the skills required for the 21st century workplace and the extent to which they are meaningfully different from earlier eras and require corresponding changes in educational experiences. The second workshop, held in 2009, was designed to explore demand for these types of skills, consider intersections between science education reform goals and 21st century skills, examine models of high-quality science instruction that may develop the skills, and consider science teacher readiness for 21st century skills. The third workshop was intended to delve more deeply into the topic of assessment. The goal for this workshop was to capitalize on the prior efforts and explore strategies for assessing the five skills identified earlier. The Committee on the Assessment of 21st Century Skills was asked to organize a workshop that reviewed the assessments and related research for each of the five skills identified at the previous workshops, with special attention to recent developments in technology-enabled assessment of critical thinking and problem-solving skills. In designing the workshop, the committee collapsed the five skills into three broad clusters as shown below: Cognitive skills: nonroutine problem solving, critical thinking, systems thinking Interpersonal skills: complex communication, social skills, team-work, cultural sensitivity, dealing with diversity Intrapersonal skills: self-management, time management, self-development, self-regulation, adaptability, executive functioning Assessing 21st Century Skills provides an integrated summary of the presentations and discussions from both parts of the third workshop.

Interpersonal Skills at Work

Author : John Hayes
Publisher : Routledge
ISBN 13 : 1134587333
Total Pages : 322 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Interpersonal Skills at Work by : John Hayes

Download or read book Interpersonal Skills at Work written by John Hayes and published by Routledge. This book was released on 2002-09-11 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this age of e-business, there is an increasing over-reliance on electronic communication and insufficient attention paid to the management of face-to-face relationships. In this fascinating text, John Hayes addresses this significant workplace issue by examining the nature of interpersonal skill: the goal-directed behaviours used in face-to-face interactions in order to achieve desired outcomes. He argues that interpersonal competence is a key managerial skill which can distinguish the successful from the unsuccessful. Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively. This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.

Interpersonal Communication

Author : Kory Floyd
Publisher :
ISBN 13 : 9780071315135
Total Pages : 405 pages
Book Rating : 4.3/5 (151 download)

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Book Synopsis Interpersonal Communication by : Kory Floyd

Download or read book Interpersonal Communication written by Kory Floyd and published by . This book was released on 2011 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kory Floyds approach to interpersonal communication stems from his research area where he studies the positive impact of communication on our health and well-being. Interpersonal Communication 2e shows students how effective interpersonal communication can make their lives better. With careful consideration given to the impact of computer-mediated communication, the program reflects the rapid changes of the modern world that todays students live and interact in, and helps them understand and build interpersonal skills and choices for their livesacademically, personally, and professionally.

Skilled Interpersonal Communication

Author : Owen Hargie
Publisher : Routledge
ISBN 13 : 1134588178
Total Pages : 566 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Skilled Interpersonal Communication by : Owen Hargie

Download or read book Skilled Interpersonal Communication written by Owen Hargie and published by Routledge. This book was released on 2004-06-01 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previous editions ('Social Skills in Interpersonal Communication') have established this work as the standard textbook on communication. Directly relevant to a multiplicity of research areas and professions, this thoroughly revised and updated edition has been expanded to include the latest research as well as a new chapter on negotiating. Key examples and summaries have been augmented to help contextualise the theory of skilled interpersonal communication in terms of its practical applications. Combining both clarity and a deep understanding of the subject matter, the authors have succeeded in creating a new edition which will be essential to anyone studying or working in the field of interpersonal communication.

Interpersonal Relationships

Author : Elizabeth C. Arnold
Publisher : Saunders
ISBN 13 : 9780323544801
Total Pages : 576 pages
Book Rating : 4.5/5 (448 download)

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Book Synopsis Interpersonal Relationships by : Elizabeth C. Arnold

Download or read book Interpersonal Relationships written by Elizabeth C. Arnold and published by Saunders. This book was released on 2019-02 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:

DeVito

Author : JOSEPH A. DEVITO
Publisher :
ISBN 13 : 9781292261843
Total Pages : 432 pages
Book Rating : 4.2/5 (618 download)

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Book Synopsis DeVito by : JOSEPH A. DEVITO

Download or read book DeVito written by JOSEPH A. DEVITO and published by . This book was released on 2018-10-18 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Interpersonal Communication An introduction to interpersonal communication that emphasizes the impact of our choicesThe Interpersonal Communication Book provides in-depth coverage of interpersonal communication, blending theory and research with practical skills. Author Joseph DeVito utilizes the concept of choice as the philosophical foundation of his narrative, emphasizing how the choices individuals make will influence their relationships and the effectiveness of their messages. The 15th Edition has been updated with new topics and additional coverage of the impact that the proliferation of social media has had upon interpersonal communication throughout the world.

Interpersonal Communication and Psychology for Health Care Professionals

Author : Dev. M. Rungapadiachy
Publisher : Butterworth-Heinemann Medical
ISBN 13 : 9780750640800
Total Pages : 288 pages
Book Rating : 4.6/5 (48 download)

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Book Synopsis Interpersonal Communication and Psychology for Health Care Professionals by : Dev. M. Rungapadiachy

Download or read book Interpersonal Communication and Psychology for Health Care Professionals written by Dev. M. Rungapadiachy and published by Butterworth-Heinemann Medical. This book was released on 1998-12-22 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers nursing students and professionals a unique opportunity to explore both interpersonal communication and psychology in the context of health care delivery. It is an ideal text for communication training on nursing courses from diploma to degree level. The main focus is on self-awareness, through self-reflection, encouraging practitioners to understand and improve their interpersonal skills. Interactive nature - plenty of exercises to engage the reader Well illustrated to enhance understanding of key concepts Integrated approach, drawing on theory, with practical applications

Interpersonal Communication Skills in the Workplace

Author : Perry MCINTOSH
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215115
Total Pages : 226 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis Interpersonal Communication Skills in the Workplace by : Perry MCINTOSH

Download or read book Interpersonal Communication Skills in the Workplace written by Perry MCINTOSH and published by AMACOM Div American Mgmt Assn. This book was released on 2008-07-10 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

Handbook of Interpersonal Communication

Author : Mark L. Knapp
Publisher : SAGE
ISBN 13 : 9780761921608
Total Pages : 856 pages
Book Rating : 4.9/5 (216 download)

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Book Synopsis Handbook of Interpersonal Communication by : Mark L. Knapp

Download or read book Handbook of Interpersonal Communication written by Mark L. Knapp and published by SAGE. This book was released on 2002-10 with total page 856 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Third Edition of the Handbook of Interpersonal Communication includes eight new chapters and eleven revised from the second edition. Following an introductory chapter, the volume is organized into four parts covering perspectives on inquiry in interpersonal communication, fundamental units of interpersonal communication, processes and functions, and interpersonal contexts. Features include: · Each chapter reviews and updates research in its respective area · Part II examines methodological issues in the field · Includes articles by top scholars in the field of Interpersonal Communication