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Internet Car Retailing
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Book Synopsis Internet Car Retailing by : Fiona Scott Morton
Download or read book Internet Car Retailing written by Fiona Scott Morton and published by . This book was released on 2000 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper investigates the effect of Internet car referral services on dealer pricing of automobiles in California. Combining data from J.D. Power and Associates and Autobytel.com, a major online auto referral service, we compare online transaction prices to regular street' prices. We find that the average customer of this online service pays approximately 2% less for her car, which corresponds to about $450 for the average car. Fifteen percent of the savings comes from making the purchase at a low-price dealership affiliated with the web service. The remaining 85% of the savings seem to be due to the bargaining power of the referral service and the lower cost of serving an online consumer. Dealer price dispersion declines with online sales, indicating we are picking up more than a selection effect. Online consumers who indicate they are ready to buy in the next two days pay even lower prices. Dealers pay less for an online customer's trade-in vehicle, although on-line customers are still better off overall than offline customers. Dealer average gross margin on an online vehicle sale is lower by about $300 than an equivalent offline sale. However, because online consumers are cheaper to serve and online sales may be new business for the dealerships, web-affiliated dealers are likely to be better off. Consumers who use the web do better than at least 61% of offline consumers
Book Synopsis Description and comparison of offline and online retail environments for cars by : Irene Anne McLaughlin
Download or read book Description and comparison of offline and online retail environments for cars written by Irene Anne McLaughlin and published by GRIN Verlag. This book was released on 2016-09-26 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2015 in the subject Business economics - Trade and Distribution, grade: 64%, University of Ulster, course: BSc Business Studies, language: English, abstract: Car retailing is an increasing challenge with the steady decline in the size of dealer networks. Those that continue to operate are looking at ways of improving profitability. The internet has suffered from difficulties in this sector, as evidenced by the departure of companies such as Autoquake and Tesco Cars. To compare the offline and online sales of Cars consideration of the potential reach of consumers is required, looking at the growth of the internet and potential customer base. Internet usage has grown from 16 million users in 1995 to 3,035 million users in 2014. The use of Smart Phones for web search is growing at an immense rate. In countries such as Africa where Internet coverage is sparse, data usage is being pushed by organisations such as Huawei and their $25 mobile phone campaign. This shift will mean that smartphone technology will be the platform of the future in testing, purchasing, and servicing cars.
Download or read book Internet Car Retailing written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Bureau of Economic Research, Inc. (NBER) presents an abstract of the article entitled "Internet Car Retailing," by Fiona Scott Morton, Florian Zettelmeyer, and Jorge Silva Risso. The article investigates the effect of Internet car referral services on dealer pricing of automobiles in California. Users may purchase the full text of the article.
Book Synopsis Assumptive Selling by : Steve Stauning
Download or read book Assumptive Selling written by Steve Stauning and published by Createspace Independent Publishing Platform. This book was released on 2018-07-16 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assumptive selling is about knowing everyone is a buyer... and knowing that the first time you believe someone is not, you'll be right. Take charge of your sales career by recognizing that everyone is a buyer and they want to buy today. What's more, is that if you do take charge, if you are direct, and if you provide the right guidance, they'll want to buy from you!
Book Synopsis The Internet and the Automobile Industry by : Karim Al-Jamil
Download or read book The Internet and the Automobile Industry written by Karim Al-Jamil and published by diplom.de. This book was released on 2000-12-04 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inhaltsangabe:Abstract: This study will examine the issues faced by today's automobile industry with a particular emphasis on the Internet and its effects on the new car sales structure. In order to understand the significance of the Internet in regards to the automobile business it will look at developments and trends in both areas before bringing them together. The analysis will commence with a general overview of the Internet and E-Commerce and their implications in today's business and society before studying the effects on markets and business models with a particular focus on the retail sector. It will then examine the current use of the Internet of auto manufacturers and consumers and will continue with the investigation of the automobile market and latest developments in auto retailing. In conclusion, the study will illustrate the possible E -strategy for automotive manufacturers before giving a future outlook. Since most trends and developments have their origin in the United States the data and information available is predominantly concerning the North American market. Inhaltsverzeichnis:Table of Contents: Abstractii Contentsiv 1.Introduction2 2.Internet & E-Commerce4 2.1The Internet5 2.2E-Commerce7 2.2.1Sales Information7 2.2.2Business-to-Business10 2.2.3Business-to-Consumer11 2.3E-Commerce becomes E-Business12 2.4The Internet and its Effects on Markets and Business14 2.5Effects on the Retail Business15 2.5.1The RRA - Methodology15 2.5.2The Value Chain of Retailing16 3.Current Internet Use of Car Companies18 3.1Business-to-Business18 3.2Business-to-Consumer20 4.The Consumer22 4.1Consumer attitude towards Internet23 4.2Internet Purchasing24 4.3Online Car Buyers25 5.Automobile Market27 5.1Overview27 5.2Obstacles in the Auto industry28 5.3Industry Consolidation30 5.4The Car Industry's Dilemma32 5.5Customer Orientation33 6.Auto Retailing34 6.1Traditional Brick-and-Mortar Dealerships35 6.1.1Issues Faced by Traditional Car Dealers36 6.1.2Car Dealer s Online Participation38 6.2Auto Superstores39 6.3Internet Car Brokers41 6.3.1Sites Drive Consumers to Showroom42 6.3.2Cutting Dealers Out43 6.4Dealers Face Difficult Future44 6.5The Effects on Automotive Companies45 7.Conclusion: E-Business Strategy for Auto Manufacturers47 7.1Internet Auto Commerce47 7.1.1Direct Selling49 7.1.2New Market Entry Method51 7.1.3Block Exemption52 7.2"E"-Selling becomes E-Business53 7.2.1Transforming the Way New [...]
Book Synopsis Buying a Car on the Internet by : Jeremy Lieb
Download or read book Buying a Car on the Internet written by Jeremy Lieb and published by McGraw-Hill Trade. This book was released on 1999 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world's leading e-commerce association shows how to find the best new and used car deals online. Are you looking to bargain up from the dealer's price instead of down from the sticker price? Do you know where to find the latest safety information on new and used cars? How accurate is the information you find online? Are online dealersreputable? How can you make sure you're getting the best car for the price you can pay? Now Commerce Net provides potential car buyers with the time-saving guide to: finding the right dealer for your online search; financing your car loan online; negotiating the best deals online; "test-driving" cars online; comparison shopping online.According to the renowned consumer group J.D. Power, savvy shoppers are turning to the Internet to buy the car of their dreams--and they project that in two years more than half of new cars will be bought on the Internet. But why wait? This is the guide buyers can turn to now!
Book Synopsis Internet Car Retailing by : Stephen Dorman
Download or read book Internet Car Retailing written by Stephen Dorman and published by . This book was released on 2001 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Complete Internet Car Buying Guide by : Sarah Lee Marks
Download or read book The Complete Internet Car Buying Guide written by Sarah Lee Marks and published by . This book was released on 2002-11 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a how-to guide for car buying using the internet.
Download or read book Car Dog Millionaire written by Jim Flint and published by . This book was released on 2016-01-25 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Showcasing the undeniable link between online presence and automotive sales, this marketing guide combines a unique quiz show spin with vital information on how to make more money selling cars.
Book Synopsis The Art & Science of Internet Car Sales by : Trace V Ordiway
Download or read book The Art & Science of Internet Car Sales written by Trace V Ordiway and published by . This book was released on 2021 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: 9th edition - released 2021. Everything you always wanted to know about Internet car sales - but didn't know where to ask. A primer for salespeople and managers alike that explains what Internet car shoppers want and how to provide it to make more sales appointments.
Book Synopsis How to Sell Anything to Anybody by : Joe Girard
Download or read book How to Sell Anything to Anybody written by Joe Girard and published by Simon and Schuster. This book was released on 2006-02-07 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Joe Girard was an example of a young man with perseverance and determination. Joe began his working career as a shoeshine boy. He moved on to be a newsboy for the Detroit Free Press at nine years old, then a dishwasher, a delivery boy, stove assembler, and home building contractor. He was thrown out of high school, fired from more than forty jobs, and lasted only ninety-seven days in the U.S. Army. Some said that Joe was doomed for failure. He proved them wrong. When Joe started his job as a salesman with a Chevrolet agency in Eastpointe, Michigan, he finally found his niche. Before leaving Chevrolet, Joe sold enough cars to put him in the Guinness Book of World Records as 'the world's greatest salesman' for twelve consecutive years. Here, he shares his winning techniques in this step-by-step book, including how to: o Read a customer like a book and keep that customer for life o Convince people reluctant to buy by selling them the right way o Develop priceless information from a two-minute phone call o Make word-of-mouth your most successful tool Informative, entertaining, and inspiring, HOW TO SELL ANYTHING TO ANYBODY is a timeless classic and an indispensable tool for anyone new to the sales market.
Book Synopsis Top Secrets Revealed by : Marc Vanasse
Download or read book Top Secrets Revealed written by Marc Vanasse and published by . This book was released on 2004 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to buy or lease a car by telephone or Internet
Download or read book Perfect Dealership written by Max Zanan and published by Create Space Independent Publishing Platform. This book was released on 2017-11-07 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt: Remember travel agencies? They were a thriving business not so long ago. Then online services transformed the industry, and brick-and-mortar travel agencies died--and died quickly. Today, traditional car dealerships are facing much the same threat. Innovative and convenient digital startups and services threaten to disrupt the traditional car-sale process, egged on by consumers who aren't happy with the existing sales process. If car dealerships don't adapt, they too will face an industry-wide extinction. Perfect Dealership offers help and hope for dealerships struggling to adapt to this digital-based paradigm shift. Consultant Max Zanan applies fifteen years of automotive-industry experience to the future of the car dealership. Arguing that dealerships must make significant changes if they are to survive the coming storm, Zanan takes a close look at every department within the business, including human resources,business development centers,information technology,parts and service, andfinance and insurance.By improving the role of each department and transforming them from individual echelons into a cohesive whole, Zanan offers a road map for the creation of a perfect dealership--the only way to remain relevant and solvent in the digital age.
Book Synopsis The Art and Science of Internet Car Sales by : Trace Ordiway
Download or read book The Art and Science of Internet Car Sales written by Trace Ordiway and published by CreateSpace. This book was released on 2013-09-25 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a primer. It came about when a friend in the biz remarked that as rapidly as our industry changes there is real need for a practical, Internet car sales best practices playbook that can be updated and modified when needed and as needed. And so this book was born.As a working Internet car sales best practices consultant I am in dealerships every day witnessing and participating in our industry's rapid transition. So everything in this book is drawn from personal observation and experience. I promise you up-to-date real world stuff that works. And instead of just saying "Do this" and "Do that" this manual places considerable attention on also explaining the logic behind why we recommend what we do. The goal is that in this way you, too, can become a leader who influences this ever changing, rapidly expanding crazy business commonly called "Internet Car Sales."
Book Synopsis The Art and Science of Running a Car Dealership by : Max Zanan
Download or read book The Art and Science of Running a Car Dealership written by Max Zanan and published by . This book was released on 2019-10-09 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the pocket guide I wish I had when I first became a general manager of a Mitsubishi dealership in New York. Honestly, I am not the brightest star in the sky and made every mistake anyone could've possibly made. Unfortunately, I see dealer principals/general managers/general sales managers making the same mistakes today. The only difference is the time and consequences of these mistakes. I got my first GM gig in 2004. That was in the beginning days of the Internet, before millennials joined the workforce, and way before any viable disrupters entered the market space. It was a lot easier to get away with mistakes then. I don't think you could get away with making the same mistakes now. The stakes are too high. Automotive retail profit margins are tiny. According to the National Automobile Dealers Association (NADA), automotive net profit margin as of March 31, 2019 was merely 1.38 percent. As a result, every misstep makes it harder to stay in business.The car business desperately needs better leadership skills, understanding of social media, inventory management, fixed operations, and so much more. There is no educational barrier to the entry into car business, and there are only a handful of universities offering a major in car dealership general management, such as Liberty and Keiser. On top of that, only a tiny percentage of dealer principals and general managers attend the National Automobile Dealer Association University. That means that a vast majority of general managers receive training on the job, even if we took business-related classes in college. The auto business is a different animal. General information will only carry you so far. That is exactly why general managers make the same mistakes year after year. My goal is to break this vicious cycle and provide as much information as possible to ensure that automotive retail survives the disruptions we are witnessing today. We need to be ready for the next generation of car buyers, people who are more computer savvy and not afraid to search for better deals. According to surveys, 80 percent of millennials plan to buy a vehicle in the next five years. In fact, millennials worldwide will buy about 40 percent of all vehicles in the next decade. At the same time, they spend an average of 17 hours on line before going to a dealership.Are you ready for them?
Book Synopsis Adapt Or Die: How the Internet Is Destroying Dealer Profits and What to Do about It by : Kurt Baumberger
Download or read book Adapt Or Die: How the Internet Is Destroying Dealer Profits and What to Do about It written by Kurt Baumberger and published by Lulu.com. This book was released on 2010-01-28 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet is destroying Dealer profits. One look at a Dealership's financial statements shows Dealers need to change how they "go to market." Consumer-centric, insightful, implementation savvy, the author worked with Amazon, Dell, Best Buy, and others to build their E-Commerce businesses. Now, in this straightforward and revolutionary book, Baumberger shares his online retailing wisdom with the automotive industry.You'll see why old Dealership retail approaches won't work - and what simple, proven, profitable strategies exist today to get a jump on online solutions that will profitably drive sales in the next decade.Dealers will learn about how to stop customers from squeezing every nickel out of a deal, how to prevent implementing tactics in search of a strategy, how to build a "virtual foundation" for new, pre-owned, and fixed operations.
Book Synopsis Cowboys Or Cowards by : Florian Zettelmeyer
Download or read book Cowboys Or Cowards written by Florian Zettelmeyer and published by . This book was released on 2001 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abstract: This paper addresses the question of how much the Internet lowers prices for new cars and why. Using a large dataset of transaction prices for new automobiles and referral data from Autobytel.com, we find that online consumers pay on average 1.2% less than do offline consumers. After controlling for selection, we find that using Autobytel.com reduces the price a consumer pays by approximately 2.2%. This suggests that consumers who use an Internet referral service are not those who would have obtained a low price even in the absence of the Internet. Instead, our finding is consistent with consumers choosing to use Autobytel.com because they know that they would do poorly in the traditional channel, perhaps because they have a high personal cost to collecting information and bargaining. This group disproportionately uses Autobytel.com because its members are the ones with the most to gain. We estimate that savings to consumers who use Autobytel.com alone are at least $240 million per year. Since there are other referral and informational sites that may also help consumers bargain more effectively with dealers, we conclude that the Internet is facilitating a large transfer of surplus to Internet consumers in the retail auto industry.
