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Information Technology The Change Process And Customer Service In Higher Education Administrative Services
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Book Synopsis Information Technology, the Change Process, and Customer Service in Higher Education Administrative Services by : F. John Case
Download or read book Information Technology, the Change Process, and Customer Service in Higher Education Administrative Services written by F. John Case and published by . This book was released on 2003 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Case Studies on Information Technology in Higher Education: Implications for Policy and Practice by : Petrides, Lisa Ann
Download or read book Case Studies on Information Technology in Higher Education: Implications for Policy and Practice written by Petrides, Lisa Ann and published by IGI Global. This book was released on 1999-07-01 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case Studies on Information Technology in Higher Education: Implications for Policy and Practice is a collection of cases by researchers and practitioners that investigates examples of integrating IT in higher education, examining both successes and failures in college and university settings.
Book Synopsis The Wiley Handbook of Learning Technology by : Nick Rushby
Download or read book The Wiley Handbook of Learning Technology written by Nick Rushby and published by John Wiley & Sons. This book was released on 2016-02-23 with total page 669 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Wiley Handbook of Learning Technology is an authoritative and up-to-date survey of the fast-growing field of learning technology, from its foundational theories and practices to its challenges, trends, and future developments. Offers an examination of learning technology that is equal parts theoretical and practical, covering both the technology of learning and the use of technology in learning Individual chapters tackle timely and controversial subjects, such as gaming and simulation, security, lifelong learning, distance education, learning across educational settings, and the research agenda Designed to serve as a point of entry for learning technology novices, a comprehensive reference for scholars and researchers, and a practical guide for education and training practitioners Includes 29 original and comprehensively referenced essays written by leading experts in instructional and educational technology from around the world
Book Synopsis Managing Technological Change by : Tony Bates
Download or read book Managing Technological Change written by Tony Bates and published by Jossey-Bass. This book was released on 2000 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A required read for every university administrator grappling withthe complexities of technology and education. Bates has combined animpressive depth of experience and practice to produce anauthoritative and well-reasoned approach."--Bruce Pennycook,vice-principal, Information Systems and Technology, McGillUniversity "Digital technologies are revolutionizing the practices of teachingand learning at colleges and universities all around the world.This book will be helpful for all those who are planning andmanaging such organizational and technological change on theircampuses."--Timothy W. Luke, executive director, Institute forDistance and Distributed Learning, Virginia Tech Implementing new technology at a college or university requiresmore than simply buying new computers and establishing a Web site.The successful use of technology for teaching and learning alsodemands major changes in teaching and organizational culture. InManaging Technological Change, Tony Bates -- a world-renownedexpert on the use of technology in university teaching -- revealshow to create the new, technologically competitive academicorganization. He draws from recent research and best practice casestudies--as well as on his thirty years of experience in usingtechnology for teaching--to provide practical strategies formanaging change to ensure the successful use of technology. Readerswill learn how to win faculty support for teaching with technologyand get advice on appropriate decision-making and reportingstructures. Other topics covered include reward systems, estimatingcosts of teaching by technology, and copyright issues. Bates alsodetails the essential procedures for funding new technology-basedsystems, managing the technology, and monitoring its ongoingeducational effectiveness in anticipation of future changes.Throughout the book, he maintains a focus on the human factors thatmust be addressed, identifying the risks and penalties oftechnologically based teaching and showing how to manage thosehazards.
Book Synopsis Managing the IT Services Process by : Noel Bruton
Download or read book Managing the IT Services Process written by Noel Bruton and published by Routledge. This book was released on 2012-11-12 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the IT Service Process is the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view of the service management process and links together the elements of service level management, systems availability, costs and benchmarking, and the helpdesk. In the last 5 years there has been a major structural shift in the IT industry with the traditional position of Helpdesk Manager being replaced by a new function of IT Services Manager. The industry is now concentrating on the formulation of an end-to-end service process that replaces the previous norm of several disparate and non-integrated sections in an IT department such as the helpdesk, applications maintenance, operations, development procurement and systems management. Managers are focusing on a totality of management so they can correlate costs and processes and offer their customers an integrated service. Managing the IT Services Process is an instructional manual written by an acknowledged industry expert and includes techniques, charts, methods, case studies and anecdotes to support the text. The author encourages the reader to formulate an end-to-end IT service process by using a step by step approach. The text describes and encourages integration in IT and therefore will be useful for managers involved in the unified process.
Book Synopsis Dissertation Abstracts International by :
Download or read book Dissertation Abstracts International written by and published by . This book was released on 2009-10 with total page 594 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Information Technology in Higher Education: Assessing Its Impact and Planning for the Future by : Richard N. Katz
Download or read book Information Technology in Higher Education: Assessing Its Impact and Planning for the Future written by Richard N. Katz and published by Jossey-Bass. This book was released on 1999-07-14 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Just as information technology is changing the ways traditional colleges and universities deliver instruction and services, it also is changing how we organize, fund, and evaluate our institutions. This volume of New Directions for Institutional Research--a collaborative effort of the Association for Institutional Research and EDUCAUSE--provides campus leaders, institutional researchers, and information technologists much-needed guidance for determining how IT investments should be made, measured, and assessed. The authors offer practical, effective models for integrating IT planning into institutional planning and goals; assessing the impact of IT investments on teaching, learning, and administrative operations; and promoting efficient information management practices. This is the 102nd issue of the quarterly journal New Directiond for Institutional Research.
Book Synopsis ECKM2010-Proceedings of the 11th European Conference on Knowledge Management by : Eduardo Tomé
Download or read book ECKM2010-Proceedings of the 11th European Conference on Knowledge Management written by Eduardo Tomé and published by Academic Conferences Limited. This book was released on 2010 with total page 638 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Information Technology by : Gordon M. Bull
Download or read book Information Technology written by Gordon M. Bull and published by Jessica Kingsley Publishers. This book was released on 1994 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: During 1991 the programme on Institutional Management in Higher Education (IMHE) of the OECD launched a project to study the impact of information technology within higher education and to identify its implication for institutional management. This book - documents the main objectives of the investigation: to investigate the state of the art of IT in European higher education; - identifies the potential of IT and the impact of IT developments on higher education; - identifies the management issues of IT for institutional decision makers and decision making structures. The book is split into two sections: the first provides an analysis of the findings under five specific headings; teaching and learning, research, administration, management and libraries; while the second consists of comparative country-based reports. Throughout the book, the authors identify the strategic and management issues that emerged for the management of higher education.
Download or read book Resources in Education written by and published by . This book was released on 2001 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Insights on Education Reform in China by : Zhiying Nian
Download or read book Insights on Education Reform in China written by Zhiying Nian and published by CRC Press. This book was released on 2022-09-01 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the late 1970s, China has initiated landmark reforms in education resulting in great strides in international rankings.. Unlike many recent books on Chinese educational reform, which examine macroscopic policies, this book examines the universalization of pre-school education, school selection in elementary education, attractiveness of vocational education, the operational mode of university charters, the development of open universities, the credit bank system in building the learning society, and other aspects of education, and only analyzes one specific problem in each of these contexts for the purpose of comparing China’s educational reforms to their overseas counterparts through microscopic study.Insights on Education Reform in China is not intended to provide a complete picture of China’s educational reform. Rather, it addresses the types of complicated circumstances under which China has made achievements in educational reform, and the conflicts arising in the context of that reform.Topics covered include: Education Reform, Equality, Standardization, Governance, Learning Society
Download or read book Daily Graphic written by Kingsley Inkoom and published by Graphic Communications Group. This book was released on 2014-09-08 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Technology Integration in Higher Education: Social and Organizational Aspects by : Surry, Daniel W.
Download or read book Technology Integration in Higher Education: Social and Organizational Aspects written by Surry, Daniel W. and published by IGI Global. This book was released on 2010-12-31 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a sound overview of the ways that technology influences the human and organizational aspects of higher education and how technology is changing the relationship between faculty and students, higher education experience, and the role of colleges and universities within society as a whole"-- Provided by publisher.
Book Synopsis European Higher Education Area: Challenges for a New Decade by : Adrian Curaj
Download or read book European Higher Education Area: Challenges for a New Decade written by Adrian Curaj and published by Springer Nature. This book was released on 2020-11-10 with total page 627 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book presents the major outcomes of the fourth edition of the Future of Higher Education – Bologna Process Researchers Conference (FOHE-BPRC 4) which was held in January 2020 and which has already established itself as a landmark in the European higher education environment. The conference is part of the official calendar of the European Higher Education Area (EHEA) for events that promote and sustain the development of EHEA. The conference provides a unique forum for dialogue between researchers, experts and policy makers in the field of higher education, all of which is documented in this proceedings volume. The book focuses on the following five sub-themes: - Furthering the Internationalization of Higher Education: Particular - Challenges in the EHEA - Access and Success for Every Learner in Higher Education - Advancing Learning and Teaching in the EHEA: Innovation and Links With Research - The Future of the EHEA - Principles, Challenges and Ways Forward - Bologna Process in the Global Higher Education Arena. Going Digital? While acknowledging the efforts and achievements so far at EHEA level, the Paris Ministerial Communiqué highlights the need to intensify crossdisciplinary and cross-border cooperation. One of the ways to achieve this objective is to develop more efficient peer-learning activities, involving policymakers and other stakeholders from as many member states as possible for which this book provides a platform. It acknowledges the importance of a continued dialogue between researchers and decisionmakers and benefits from the experience already acquired, this way enabling the higher education community to bring its input into the 2020. European Higher Education Area (EHEA) priorities for 2020 onwards. European Higher Education Area: Challenges for a New Decade marks 21 years of Bologna Process and 10 years of EHEA and brings together an unique collection of contributions that not only reflect on all that has been achieved in these years, but more importantly, shape directions for the future. This book is published under an open access CC BY license.
Book Synopsis Organizational and Technological Strategies for Higher Education in the Information Age by : David J. Ernst
Download or read book Organizational and Technological Strategies for Higher Education in the Information Age written by David J. Ernst and published by . This book was released on 1994 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Higher Education Management and Policy, Volume 20 Issue 2 Higher Education and Regional Development by : OECD
Download or read book Higher Education Management and Policy, Volume 20 Issue 2 Higher Education and Regional Development written by OECD and published by OECD Publishing. This book was released on 2008-07-28 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes articles on engagement of universities in regional development, innovation and regional development, and case studies from the US, Lapland, North East England, Australia, and Finland.
Book Synopsis Planning and Management for a Changing Environment by : Marvin W. Peterson
Download or read book Planning and Management for a Changing Environment written by Marvin W. Peterson and published by Jossey-Bass. This book was released on 1997-04-18 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: Planning and Management for a Changing EnvironmentAn outstanding roster of higher education scholars and practitioners brings together the latest expertise on strategic and operational planning. In twenty-seven original chapters, contributors offer insight into the challenge of positioning higher education institutions to meet the demands of their rapidly changing environments. In this comprehensive resource, the authors emphasize the importance of contextual planning?that is, planning based in the unique circumstances and environment of each individual institution?as the only planning approach that will yield successful results.The contributors include: Paul T. Brinkman, Ellen Earle Chaffee, Burton R. Clark, David William Cohen, Eric L. Dey, David D. Dill, Elaine El-Khawas, Rhonda Martin Epper, Peter T. Ewell, Ira Fink, Dorothy E. Finnegan, Fred J. Galloway, Harvey A. Goldstein, William H. Graves, Patricia J. Gumport, Raymond M. Haas, Terry W. Hartle, Robert G. Henshaw, Richard B. Heydinger, Sylvia Hurtado, Sarah Williams Jacobson, Dennis P. Jones, George Keller, R. Sam Larson, Bruce A. Loessin, Michael I. Luger, Theodore J. Marchese, Lisa A. Mets, James R. Mingle, Anthony W. Morgan, James L. Morrison, Anna Neumann, John L. Oberlin, Anne S. Parker, Marvin W.Peterson, Brian Pusser, Frans van Vught, and Ian Wilson.
