Service Design

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Author :
Publisher : Rosenfeld Media
ISBN 13 : 1933820616
Total Pages : 216 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Service Design by : Andy Polaine

Download or read book Service Design written by Andy Polaine and published by Rosenfeld Media. This book was released on 2013-03-13 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

At Your Service

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Author :
Publisher : Sandra Barletta
ISBN 13 : 9780646800769
Total Pages : 344 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis At Your Service by : Sandra Antonelli

Download or read book At Your Service written by Sandra Antonelli and published by Sandra Barletta. This book was released on 2019-04-23 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: A butler. A spy. A toilet brush. A romantic suspense cosy spy-thriller-mystery with a dash of grittiness and humour. It's Charade meets Remains of the Day. If Major Kitt can't protect Mae, he'll lose the best butler-and scrambled eggs-a spy ever loved.

In Service to Love Book 1: Love Remembered: A Dynamic Experience of Consciousness, Transformation and Enlightenment

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Author :
Publisher : In Service to Love
ISBN 13 : 9781949003956
Total Pages : 360 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis In Service to Love Book 1: Love Remembered: A Dynamic Experience of Consciousness, Transformation and Enlightenment by : Darlene Green

Download or read book In Service to Love Book 1: Love Remembered: A Dynamic Experience of Consciousness, Transformation and Enlightenment written by Darlene Green and published by In Service to Love. This book was released on 2019-12-13 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Service to Love offers a pathway for shifting your awareness from the de-stabilizing chaos of the external world to the ever-present, potent, multi-dimensional, innovative expression of Love that is your authentic nature. When it is time for you to discover your own purpose and truth, In Service to Love offers a modern day mystery school that elevates your conscious awareness, catalyzing transformation and ultimately enlightenment. Revealed through daily messages, scribed by Darlene Green from the Masters that comprise the Council of Light, you experience your own unique, exquisite process of enlightenment. Each day's message holds rich frequency. Simple foundational concepts, exercises, meditations, light infusions and activations guide your experience, allowing your own resonance to reveal truth. Enlightenment is not a privilege to be earned, it is who you are at your essence. The process of enlightenment uncovers what gets in the way of your greatest expression. With each step made on your unique journey, the experience of your life here and now is enhanced. The work of In Service to Love masterfully aligns your awareness to your divine nature so you may hear the voice of your soul and create your best life possible. About the Author Highly sensitive, an empath, innate healer and teacher, Darlene has been drawn to studies related to healing and discovery of the sacred for over thirty years. Aware of the presence of Jesus and her "Council" at four years of age, clarity and communication has expanded over time, commensurate with her deep inner work. In 2015 at sacred sites in Southern France, Darlene connected powerfully with her Scribe heritage. Profound spiritual events 1 of 3 December, 2017 signaled an invitation by the Masters that comprise the Council of Light for collaboration. The result is the extensive works of In Service to Love, led by the voice and palpable presence of Love.

Trading Services in the Global Economy

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1781009937
Total Pages : 316 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis Trading Services in the Global Economy by : Juan R. Cuadrado Roura

Download or read book Trading Services in the Global Economy written by Juan R. Cuadrado Roura and published by Edward Elgar Publishing. This book was released on 2002-01-01 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides one of the first interdisciplinary reviews of the relationship between services, globalisation and trade liberalisation as we enter the twenty-first century. Written by academics and policymakers, it contains a detailed analysis of the characteristics of service trade and of recent and current service trade negotiations.

Handbook of Service User Involvement in Mental Health Research

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470997958
Total Pages : 282 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Handbook of Service User Involvement in Mental Health Research by : Jan Wallcraft

Download or read book Handbook of Service User Involvement in Mental Health Research written by Jan Wallcraft and published by John Wiley & Sons. This book was released on 2009-06-22 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Service User Involvement in Mental Health Research In recent years, the need for patient and public involvement in medical research has been accepted around the world. Patient groups are gaining power and demanding their right to influence the direction of research, while funding bodies are increasingly regarding patient involvement as a requirement for grant applications. However, current knowledge on how to involve service users in mental health research is sparse and dispersed. This book provides clear guidance on best practice in this area, with practical advice based on experience in countries around the world. Handbook of Service User Involvement in Mental Health Research describes the background and principles underlying the concept of service user involvement in mental health research; it provides relevant practical advice on how to engage with service users and how to build and maintain research collaboration on a professional level. The book highlights common practical problems in service user involvement, suggesting ways to avoid pitfalls and common difficulties. Combines the theoretical aspects of service user involvement in research with specific examples, as well as with general practical guidelines Represents the views of service users, in a powerful combination with the views of other mental health professionals Considers the different perspectives and needs of the stakeholders concerned Includes a step by step guide on best practice in successful service user involvement. Handbook of Service User Involvement in Mental Health Research is written for psychiatrists and other medical professionals managing people with psychiatric disorders, as well as for researchers in the mental health field who want to develop projects with service user involvement. It is vital reading for funding bodies requesting service user involvement, and – importantly – is written for those service users who are interested in becoming involved in research.

A New Paradigm in Marketing – The Service Dominant Logic: Academia’s Reactions to the Theory of Vargo and Lusch

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Author :
Publisher : Anchor Academic Publishing (aap_verlag)
ISBN 13 : 3954892537
Total Pages : 61 pages
Book Rating : 4.9/5 (548 download)

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Book Synopsis A New Paradigm in Marketing – The Service Dominant Logic: Academia’s Reactions to the Theory of Vargo and Lusch by : Christina Weißenfels

Download or read book A New Paradigm in Marketing – The Service Dominant Logic: Academia’s Reactions to the Theory of Vargo and Lusch written by Christina Weißenfels and published by Anchor Academic Publishing (aap_verlag). This book was released on 2014-04 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: For virtually all of the 20th century, the paradigm in marketing was founded on early economic thoughts, making goods and exchanges the focal point of economic research and practice. In the 1980s and 1990s, scholars called for a paradigm shift, but did not deliver clear directives on how to move forward. It was not before 2004 when Stephen L. Vargo and Robert F. Lusch published their award-winning article Evolving to a New Dominant Logic for Marketing in the Journal of Marketing, dealing with a potentially new paradigm for marketing. The publication has caused a lot of discussions, crowned by a collection of essays from more than 50 scholars in 2006. This book aims at looking into the reactions and discussions regarding the proposed service-dominant logic in more detail. So far, no comprehensive overview of the existing literature has yet been made. This book will introduce the basic ideas of the service-dominant logic, followed by a detailed state-of-literature. The last part of the book will examine whether the concepts of a service-dominant logic display similarities with concepts of B2B marketing and whether they could successfully be adopted in B2B markets.

Ethics in Service

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Author :
Publisher : HOLISTENCE PUBLICATIONS
ISBN 13 : 6256646045
Total Pages : 90 pages
Book Rating : 4.2/5 (566 download)

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Book Synopsis Ethics in Service by : William H. Taft

Download or read book Ethics in Service written by William H. Taft and published by HOLISTENCE PUBLICATIONS. This book was released on 2024-03-12 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service?Learning to Advance Social Justice in a Time of Radical Inequality

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Author :
Publisher : IAP
ISBN 13 : 1681233754
Total Pages : 449 pages
Book Rating : 4.6/5 (812 download)

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Book Synopsis Service?Learning to Advance Social Justice in a Time of Radical Inequality by : Alan S. Tinkler

Download or read book Service?Learning to Advance Social Justice in a Time of Radical Inequality written by Alan S. Tinkler and published by IAP. This book was released on 2015-12-01 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: When considering inequality, one goal for educators is to enhance critical engagement to allow learners an opportunity to participate in an inquiry process that advances democracy. Service?learning pedagogy offers an opportunity to advance engaged?learning opportunities within higher education. This is particularly important given the power dynamics that are endemic within conversations about education, including the conversations around the Common Core, charter schools, and the privatization of education. Critical inquiry is central to the ethos of service?learning pedagogy, a pedagogy that is built upon community partner participation and active reflection. Within higher education, service?learning offers an important opportunity to enhance practice within the community, allowing students to engage stakeholders and youth which is particularly important given the dramatic inequalities that are endemic in today’s society.

Thank You for Your Service

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Author :
Publisher : Macmillan + ORM
ISBN 13 : 0374710961
Total Pages : 272 pages
Book Rating : 4.3/5 (747 download)

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Book Synopsis Thank You for Your Service by : David Finkel

Download or read book Thank You for Your Service written by David Finkel and published by Macmillan + ORM. This book was released on 2013-10-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now a Major Motion Picture Directed by American Sniper Writer Jason Hall and Starring Miles Teller No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, his bestselling account from the front lines of Baghdad, Finkel embedded with the men of the 2-16 Infantry Battalion as they carried out the infamous “surge”. Now, in Thank You for Your Service, Finkel tells the true story of those men as they return home from the front-lines of Baghdad and struggle to reintegrate--both into their family lives and into American society at large. Finkel is with these veterans in their most intimate, painful, and hopeful moments as they try to recover, and in doing so, he creates an indelible, essential portrait of what life after war is like--not just for these soldiers, but for their wives, widows, children, and friends, and for the professionals who are truly trying, and to a great degree failing, to undo the damage that has been done. Thank You for Your Service is an act of understanding, and it offers a more complete picture than we have ever had of two essential questions: When we ask young men and women to go to war, what are we asking of them? And when they return, what are we thanking them for? “Finkel sketches a panoramic view of postwar life....A book that every American should read.” —Jake Tapper, Los Angeles Times Finalist for the National Book Critics Circle Award, the Los Angeles Times Book Prize, and the New York Public Library Helen Bernstein Award for Excellence in Journalism. One of Ten Favorite Books of 2013 by Michiko Kakutani (The New York Times), a Washington Post Top Ten Book of the Year, and a New York Times Book Review Notable Book of the Year

Faith-Rooted Organizing

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Publisher : InterVarsity Press
ISBN 13 : 0830864695
Total Pages : 212 pages
Book Rating : 4.8/5 (38 download)

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Book Synopsis Faith-Rooted Organizing by : Rev. Alexia Salvatierra

Download or read book Faith-Rooted Organizing written by Rev. Alexia Salvatierra and published by InterVarsity Press. This book was released on 2013-12-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: With so many injustices, small and great, across the world and right at our doorstep, what are people of faith to do? Since the 1930s, organizing movements for social justice in the U.S. have largely been built on assumptions that are secular origin—such as reliance on self-interest and having a common enemy as a motivator for change. But what if Christians were to shape their organizing around the implications of the truth that God is real and Jesus is risen? Alexia Salvatierra has developed a model of social action that is rooted in the values and convictions born of faith. Together with theologian Peter Heltzel, this model of "faith-rooted organizing" offers a path to meaningful social change that takes seriously the command to love God and to love our neighbor as ourself.

Be Our Guest

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Publisher :
ISBN 13 :
Total Pages : 212 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Be Our Guest by : Disney Institute

Download or read book Be Our Guest written by Disney Institute and published by . This book was released on 2003-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.

Uncommon Service

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Publisher : Harvard Business Press
ISBN 13 : 1422133311
Total Pages : 262 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Uncommon Service by : Frances X. Frei

Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.

Multimedia Services in Intelligent Environments

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Publisher : Springer Science & Business Media
ISBN 13 : 3319003720
Total Pages : 174 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Multimedia Services in Intelligent Environments by : George A. Tsihrintzis

Download or read book Multimedia Services in Intelligent Environments written by George A. Tsihrintzis and published by Springer Science & Business Media. This book was released on 2013-05-23 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: Multimedia services are now commonly used in various activities in the daily lives of humans. Related application areas include services that allow access to large depositories of information, digital libraries, e-learning and e-education, e-government and e-governance, e-commerce and e-auctions, e-entertainment, e-health and e-medicine, and e-legal services, as well as their mobile counterparts (i.e., m-services). Despite the tremendous growth of multimedia services over the recent years, there is an increasing demand for their further development. This demand is driven by the ever-increasing desire of society for easy accessibility to information in friendly, personalized and adaptive environments. In this book at hand, we examine recent Advances in Recommender Systems. Recommender systems are crucial in multimedia services, as they aim at protecting the service users from information overload. The book includes nine chapters, which present various recent research results in recommender systems. This research book is directed to professors, researchers, application engineers and students of all disciplines who are interested in learning more about recommender systems, advancing the corresponding state of the art and developing recommender systems for specific applications.

The Ten-Minute Inservice

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Publisher : John Wiley & Sons
ISBN 13 : 1118470435
Total Pages : 211 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis The Ten-Minute Inservice by : Todd Whitaker

Download or read book The Ten-Minute Inservice written by Todd Whitaker and published by John Wiley & Sons. This book was released on 2013-03-11 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quick, easy, specific steps that make a difference in teaching and learning Busy school leaders need an easy-to-apply resource to increase teacher effectiveness quickly and efficiently. This book shows principals and staff developers how to improve teaching school-wide through high-impact inservices lasting only ten minutes—incorporated easily into weekly staff meetings. Written by popular education consultants Todd Whitaker and Annette Breaux, this important book offers 40 teacher-tested, mini-workshops that can improve teaching in every classroom. The book covers a range of topics, from behavior challenges and parent engagement to motivating students and making lessons meaningful. Offers school leaders a proven plan to help every teacher improve on a weekly basis by conducting simple 10-minute inservice workshops Offers staff developers, new teacher induction coordinators, mentors, and Professional Learning Communities ideas for effective training sessions Each of the 40 mini-training sessions offered include tips on how to introduce the topic, sample scripts to follow, and implementation activities to ensure lasting learning Whitaker and Breaux are bestselling education authors with a proven track record improving teacher effectiveness This handy resource contains a simple and effective method for improving teacher effectiveness school wide.

In Service of the Republic

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Author :
Publisher : Penguin Random House India Private Limited
ISBN 13 : 9353057132
Total Pages : 514 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis In Service of the Republic by : Vijay Kelkar

Download or read book In Service of the Republic written by Vijay Kelkar and published by Penguin Random House India Private Limited. This book was released on 2019-12-06 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a $3-trillion economy, India is on her way to becoming an economic superpower. Between 1991 and 2011, the period of our best growth, there was also a substantial decline in the number of people below the poverty line. Since 2011, however, there has been a marked retreat in the high growth performance of the previous two decades. What happened to the promise? Where have we faltered? How do we change course? How do we overcome the ever-present dangers of the middle-income trap, and get rich before we grow old? And one question above all else: What do we need to do to make our tryst with destiny? As professional economists as well as former civil servants, Vijay Kelkar and Ajay Shah have spent most of their lives thinking about and working on these questions. The result: In Service of the Republic, a meticulously researched work that stands at the intersection of economics, political philosophy and public administration. This highly readable book lays out the art and the science of the policymaking that we need, from the high ideas to the gritty practicalities that go into building the Republic.

Exceptional Service, Exceptional Profit

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Author :
Publisher : AMACOM
ISBN 13 : 0814415393
Total Pages : 190 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Exceptional Service, Exceptional Profit by : Leonardo Inghilleri

Download or read book Exceptional Service, Exceptional Profit written by Leonardo Inghilleri and published by AMACOM. This book was released on 2010-04-14 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader Carquest and everywhere in between. Their experience shows that the most powerful growth engine in a tight market--and best protection from competitive inroads--is to put everything you can into cultivating true customer loyalty. Exceptional Service, Exceptional Profit takes the techniques that minted money for these brands and reveals how you can apply them to your own business to provide the kind of exceptional service that nearly guarantees loyalty. Soon, you'll be reaping the benefits of loyal customers who are: less sensitive to price competition, more forgiving of small glitches, and, ultimately, who are "walking billboards" happily promoting your brand. Filled with detailed, behind-the-scenes examples, Exceptional Service, Exceptional Profit unlocks a new level of customer relationship that leaves your competitors in the dust, your customers coming back day after day, and your bottom line looking better than it ever has before.

Poor's Cumulative Service

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Author :
Publisher :
ISBN 13 :
Total Pages : 734 pages
Book Rating : 4.U/5 (183 download)

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Book Synopsis Poor's Cumulative Service by :

Download or read book Poor's Cumulative Service written by and published by . This book was released on 1927 with total page 734 pages. Available in PDF, EPUB and Kindle. Book excerpt: