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In Service
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Book Synopsis In Service and Servitude by : Christine B. N. Chin
Download or read book In Service and Servitude written by Christine B. N. Chin and published by Columbia University Press. This book was released on 1998 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examining how the shared interests of state elites and the middle classes rationalize mistreatment of domestic workers, the author argues that the "premodern" exploitation of migrant domestic workers is at odds with the global expansion of open markets and free trade.
Book Synopsis At Your Service by : Sandra Antonelli
Download or read book At Your Service written by Sandra Antonelli and published by Sandra Barletta. This book was released on 2019-04-23 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: A butler. A spy. A toilet brush. A romantic suspense cosy spy-thriller-mystery with a dash of grittiness and humour. It's Charade meets Remains of the Day. If Major Kitt can't protect Mae, he'll lose the best butler-and scrambled eggs-a spy ever loved.
Book Synopsis The Ten-Minute Inservice by : Todd Whitaker
Download or read book The Ten-Minute Inservice written by Todd Whitaker and published by John Wiley & Sons. This book was released on 2013-02-20 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quick, easy, specific steps that make a difference in teaching and learning Busy school leaders need an easy-to-apply resource to increase teacher effectiveness quickly and efficiently. This book shows principals and staff developers how to improve teaching school-wide through high-impact inservices lasting only ten minutes—incorporated easily into weekly staff meetings. Written by popular education consultants Todd Whitaker and Annette Breaux, this important book offers 40 teacher-tested, mini-workshops that can improve teaching in every classroom. The book covers a range of topics, from behavior challenges and parent engagement to motivating students and making lessons meaningful. Offers school leaders a proven plan to help every teacher improve on a weekly basis by conducting simple 10-minute inservice workshops Offers staff developers, new teacher induction coordinators, mentors, and Professional Learning Communities ideas for effective training sessions Each of the 40 mini-training sessions offered include tips on how to introduce the topic, sample scripts to follow, and implementation activities to ensure lasting learning Whitaker and Breaux are bestselling education authors with a proven track record improving teacher effectiveness This handy resource contains a simple and effective method for improving teacher effectiveness school wide.
Book Synopsis Irreplaceable Service Manager by : Chris Collins
Download or read book Irreplaceable Service Manager written by Chris Collins and published by . This book was released on 2019-10 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris's methods have proven to assist service managers determined to boost their service department results. A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by: Recruiting a team of bulldogs who can make customers happy and ROI numbers soar Utilizing his secrets to increase and maintain a high CSI level Holding people responsible for their jobs to effectively impact time management This book includes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine - while at the same time making you an Irreplaceable Service Manager.
Download or read book Good Services written by Louise Downe and published by BIS Publishers. This book was released on 2020-03-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Author :OGC - Office of Government Commerce Publisher :The Stationery Office ISBN 13 :9780113310616 Total Pages :256 pages Book Rating :4.3/5 (16 download)
Book Synopsis The Official Introduction to the ITIL Service Lifecycle by : OGC - Office of Government Commerce
Download or read book The Official Introduction to the ITIL Service Lifecycle written by OGC - Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
Book Synopsis Facilitating In-Service Teacher Training for Professional Development by : Dikilita?, Kenan
Download or read book Facilitating In-Service Teacher Training for Professional Development written by Dikilita?, Kenan and published by IGI Global. This book was released on 2016-12-12 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: As new trends emerge in the realm of education, instructors are faced with the task of continuing development in order to stay up to date on the latest teaching methodologies for both virtual and face-to-face education. Facilitating In-Service Teacher Training for Professional Development is a pivotal reference source for the latest research on the scenarios faced by in-service educators, uncovering models, recent trends, and perceptions of in-service teacher training. Featuring extensive coverage across a range of relevant perspectives, such as teacher identity, collaborative teacher development, and exploratory practice, this book is ideally designed for researchers, practitioners, and professionals seeking current research on the need for continuing development in teacher education.
Book Synopsis Integrating Video into Pre-Service and In-Service Teacher Training by : Rossi, Pier Giuseppe
Download or read book Integrating Video into Pre-Service and In-Service Teacher Training written by Rossi, Pier Giuseppe and published by IGI Global. This book was released on 2016-09-12 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: The utilization of media has proven to be a beneficial instructional method in learning environments. These tools are particularly useful for teacher training, promoting better reflection on current practices. Integrating Video into Pre-Service and In-Service Teaching Training provides a comprehensive overview on the application of class video recordings to encourage self-observation of personal teaching methods and improve everyday classroom habits. Highlighting concepts relating to professionalism, didactics, and technological techniques, this book is a pivotal reference source for researchers, educators, practitioners, and students
Book Synopsis This Is Service Design Doing by : Marc Stickdorn
Download or read book This Is Service Design Doing written by Marc Stickdorn and published by "O'Reilly Media, Inc.". This book was released on 2018-01-02 with total page 1156 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Book Synopsis Implementing In-Service Education And Training by : Robert G. Burgess
Download or read book Implementing In-Service Education And Training written by Robert G. Burgess and published by Routledge. This book was released on 2013-12-19 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1993. In the 1990s the education service faces challenging new priorities. As teachers seek to extend their skills and develop new expertise, they need continued, career-long professional development. This volume examines how teachers play key roles in providing and evaluating training. From schools in four education authorities varied styles of INSET are represented, drawing on words and experience of those at the centre of INSET activities. The book reflects some of the problems they face and how these are resolved. The authors link theory with practice of evaluation. They address issues of principle alongside day-to-day experience. This book offers a range of alternative models and styles of INSET for practitioners to consider and adapt to their own needs. The authors recognize the value of practitioner knowledge and suggest that in evaluating INSET, teachers can articulate for themselves and for an outside audience provide much information about what it means to teach and learn.
Book Synopsis Service Design for Business by : Ben Reason
Download or read book Service Design for Business written by Ben Reason and published by John Wiley & Sons. This book was released on 2015-12-14 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Download or read book Service Design written by Andy Polaine and published by Rosenfeld Media. This book was released on 2013-03-13 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Book Synopsis Transforming Teacher Education through Service-Learning by : Virginia M. Jagla
Download or read book Transforming Teacher Education through Service-Learning written by Virginia M. Jagla and published by IAP. This book was released on 2013-12-01 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transforming Teacher Education through Service-Learning provides a fresh look at educational reform through the lens of teacher preparation. It poses the question “Why service-learning now?” as it discusses the meaningful ways service-learning pedagogy can transform the approaches used to prepare teachers to educate tomorrow’s children. The pedagogy of service-learning has significant implications for teacher education. Its transformative aspects have far reaching potential to address teacher candidate dispositions and provide deeper understanding of diversity. Knowledge of the pedagogy and how to implement it in candidates’ future classrooms could alter education to a more powerful experience of democracy in action and enhance the civic mission of schools. The current and ongoing research found within this volume is meant to continue support of the notion of educational reform. Because the vision we hold becomes the reality we experience, it is imperative to consider the question—Why service-learning now?—as we adjust teacher preparation programs to promote engaging opportunities for today’s youth.
Book Synopsis Introduction to Service Engineering by : Waldemar Karwowski
Download or read book Introduction to Service Engineering written by Waldemar Karwowski and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering.
Book Synopsis Trauma-Informed Practices for the Classroom and Beyond by : Laura B. Waller
Download or read book Trauma-Informed Practices for the Classroom and Beyond written by Laura B. Waller and published by Corwin Press. This book was released on 2024-06-11 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find the right strategies and tools to support students who experience trauma Studies show that 46-75% of children experience trauma, often resulting in challenging behavior, depression, and anxiety as well as long-term physical and mental health issues. Today’s educators, counselors, and clinicians need the right strategies to help. Written by experts with years of experience working with children and teens exposed to adverse childhood experiences (ACEs), Trauma-Informed Practices for the Classroom and Beyond describes the most effective tools available and walks you through how to implement them with compassion and fidelity. Inside, you’ll find Detailed and easy-to-implement interventions that alleviate the effects of trauma, including mindfulness, journaling, restorative justice, and more Trauma-informed practices to use with all students, regardless of their age or the duration or frequency of their trauma exposure Ways educators can prepare their classrooms and schools to support students who experience ACEs This how-to guide and its companion website with discussion points, recommended videos, and additional resources equips you with evidence-based techniques and instructions to support children and teens with ACEs and enhances your practice to better serve the students who need our help most.
Book Synopsis Artificial Intelligence Applications and Innovations by : Harris Papadopoulos
Download or read book Artificial Intelligence Applications and Innovations written by Harris Papadopoulos and published by Springer. This book was released on 2013-09-03 with total page 733 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 9th IFIP WG 12.5 International Conference on Artificial Intelligence Applications and Innovations, AIAI 2013, held in Paphos, Cyprus, in September/October 2013. The 26 revised full papers presented together with a keynote speech at the main event and 44 papers of 8 collocated workshops were carefully reviewed and selected for inclusion in the volume. The papers of the main event are organized in topical sections on data mining, medical informatics and biomedical engineering, problem solving and scheduling, modeling and decision support systems, robotics, and intelligent signal and image processing.
Book Synopsis Service Navigation by : Jennifer Davidson
Download or read book Service Navigation written by Jennifer Davidson and published by Bloomsbury Publishing. This book was released on 2020-03-12 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting new book is the first of its kind to offer an analysis of Service Navigation and provide a framework for understanding the role and its application across a range of fields of practice. With an emphasis on the participation of individuals in their own care, it directly addresses the recent changes in policy and service development in health and human services, including the introduction of the National Disability Insurance Scheme. Developed by a team of experts at one of Australia's leading universities, this unique text helps social workers, nurses, and allied health workers navigate the various systems that the service user has to use to become responsible for managing their own care arrangements and to help them to achieve their desired goals.
