Design for Operational Excellence: A Breakthrough Strategy for Business Growth

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Publisher : McGraw Hill Professional
ISBN 13 : 0071768564
Total Pages : 321 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Operational Excellence: A Breakthrough Strategy for Business Growth by : Kevin J. Duggan

Download or read book Design for Operational Excellence: A Breakthrough Strategy for Business Growth written by Kevin J. Duggan and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Enhancing Operational Efficiency and Effectiveness

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Publisher : Select Knowledge Limited
ISBN 13 : 0744600219
Total Pages : 191 pages
Book Rating : 4.7/5 (446 download)

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Book Synopsis Enhancing Operational Efficiency and Effectiveness by :

Download or read book Enhancing Operational Efficiency and Effectiveness written by and published by Select Knowledge Limited. This book was released on with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Operational Performance Measurement

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Publisher : CRC Press
ISBN 13 : 9781420049053
Total Pages : 268 pages
Book Rating : 4.0/5 (49 download)

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Book Synopsis Operational Performance Measurement by : Wilfred Kaydos

Download or read book Operational Performance Measurement written by Wilfred Kaydos and published by CRC Press. This book was released on 2020-10-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Redefining Operational Excellence

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Publisher : AMACOM
ISBN 13 : 0814433987
Total Pages : 267 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Redefining Operational Excellence by : Andrew Miller

Download or read book Redefining Operational Excellence written by Andrew Miller and published by AMACOM. This book was released on 2014-06-11 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence. Companies must learn that you cannot fire and budget-slice your way to sustainable growth. Our world is too complex, too interconnected, and technology too quick-evolving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Maybe these methods worked before--occasionally--but not anymore. Redefining Operational Excellence boldly claims that the old ways of hunkering down and refocusing the business strategies are no longer viable. Operational excellence is about a mindset, and a company culture that questions current models and focuses not on slashing and subtracting but on adding value, making improvements, and increasing speed. This groundbreaking guide covers it all--processes, people, and operations--and shares specific strategies to: Drive innovation and collaboration Engage customers Attract and retain top people Align strategy and execution Optimize speed Operational excellence is about finding money and performance boosts in hidden areas businesses don't normally look. With this indispensable, all-encompassing resource, you’ll discover where!

In Pursuit of Military Excellence

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Publisher : Routledge
ISBN 13 : 113630925X
Total Pages : 425 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis In Pursuit of Military Excellence by : Shimon Naveh

Download or read book In Pursuit of Military Excellence written by Shimon Naveh and published by Routledge. This book was released on 2013-04-03 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a scientific interpretation of the field of military knowledge situated between strategy and tactics, better known as operational art', and traces the evolution of operational awareness and its culmination in a full-fledged theory. The author, a Brigadier General (ret.) in the Israeli Defence Forces and Doctor of History, King's College, London, clarifies the substance of operational art' and constructs a cognitive framework for its critical analysis. He chronicles the stages in the evolution of operational theory from the emergence of 19th-century military thought to Blitzkrieg. For the first time the Soviet theories of Deep Operations' and Strike Manoeuvre' that emerged in the 1920s and 1930 are discussed. The author argues that it is these doctrines that eventually led to the crystallization of the American Airland Battle theory, successfully implemented in the Gulf War.

State of Readiness

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Publisher : Greenleaf Book Group
ISBN 13 : 1626343128
Total Pages : 400 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis State of Readiness by : Joseph F. Paris Jr.

Download or read book State of Readiness written by Joseph F. Paris Jr. and published by Greenleaf Book Group. This book was released on 2017-05-16 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Accelerated Strategy Development and Execution The company of today has its supply chains and finances stretched further around the globe than ever before while simultaneously having increasing pressures to drive value across a complicated and fluid set of metrics and deliver innovations, products, and services more quickly and reliably. The competitive advantage belongs to the companies that can quicken their vision-building and strategy-execution efforts—the ones that can identify challenges more swiftly and accelerate their decision making so they are better able to formulate and deploy responses decisively yet with greater agility. To successfully accomplish this, companies will have to prioritize creating a culture of leadership that strengthens communication skills and emphasizes systems thinking by building capacity and capability that cuts across the business smokestacks and permeates the entire organization. In State of Readiness, Joseph F. Paris Jr. shares over thirty years of international business and operations experience and guides C-suite executives and business-operations and -improvement specialists on a path toward operational excellence, the organizational capability and situational awareness that is attained as the enterprise reaches a state of alignment for pursuing its strategies. In doing so, create a corporate culture that is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there—a precursor to becoming a high-performance organization.

Operational Excellence

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Publisher : John Wiley & Sons
ISBN 13 : 1118990145
Total Pages : 342 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Operational Excellence by : John S. Mitchell

Download or read book Operational Excellence written by John S. Mitchell and published by John Wiley & Sons. This book was released on 2015-02-27 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations

Applied Operational Excellence for the Oil, Gas, and Process Industries

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Publisher : Gulf Professional Publishing
ISBN 13 : 0128028025
Total Pages : 241 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Applied Operational Excellence for the Oil, Gas, and Process Industries by : Dennis P. Nolan

Download or read book Applied Operational Excellence for the Oil, Gas, and Process Industries written by Dennis P. Nolan and published by Gulf Professional Publishing. This book was released on 2015-08-13 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applied Operational Excellence for the Oil, Gas, and Process Industries offers a straightforward practical guide for oil and gas companies to understand the comparisons and contrasts between various types of safety management processes, including the standardized structure and ongoing extended benefits that operational excellence can bring to an oil and gas company. The goal of achieving operational excellence is to reduce costs, improve productivity, and enhance efficiency—in other words, operational excellence contributes to the bottom line. Following along with pre-built success in the process industries, many companies in the oil and gas industry appear to use a subset form of operational excellence, yet many are unsure or unaware of all the safety system components that will truly benefit the company holistically, and current literature is only applicable to the process and manufacturing industries. Packed with clear objectives and tools, structure guidelines specific to oil and gas, and guidance for how to imbed your existing safety program under the operational excellence umbrella known as "One-Step Merger," this book will help you establish an overall safety culture vision and challenge your organization to achieve higher levels of safety management and overall company value. Explores how to solidify a foundational operational excellence program applicable for your oil and gas company Clarifies the differences and benefits among various programs under operational excellence (OE), such as SHE (safety, health, and environment), PSM (process safety management), and SMS (safety management system) Explains how to audit and consistently assess how oil and gas OE systems are planned, implemented, and managed, with explanations on cost and time impacts as well as administrative protocols Includes a glossary, acronym appendix, and additional references for further reading

Modern Police Leadership

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Publisher : Springer Nature
ISBN 13 : 3030639304
Total Pages : 502 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Modern Police Leadership by : Mark Roycroft

Download or read book Modern Police Leadership written by Mark Roycroft and published by Springer Nature. This book was released on 2021-09-01 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited textbook covers a range of key operational and strategic aspects of police administration, from experts who have both an academic and practitioner background. It sets out the modern challenges and demands facing the police and then covers the theory and practice of how to deal with such issues, including the leadership skills which are required at every level. These challenges are covered in sections on the use of force, international policing, investigation of new crimes and forensic investigation, counter-terrorism, intelligence, mental well-being, and community policing. Some of the key themes discussed include dealing with public demand for police services, diversity and partnership/interoperability working locally, regionally and internationally. This book is designed at all levels of warranted officer and speaks to undergraduate and postgraduate policing students with a range of pedagogic features including seminar and exam questions.

Best Practices for Operational Excellence, 2nd Ed.

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Author :
Publisher : Luca Dell'anna
ISBN 13 :
Total Pages : 250 pages
Book Rating : 4.:/5 (661 download)

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Book Synopsis Best Practices for Operational Excellence, 2nd Ed. by : Luca Dellanna

Download or read book Best Practices for Operational Excellence, 2nd Ed. written by Luca Dellanna and published by Luca Dell'anna. This book was released on 2019-12-19 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I'm a huge fan of High Output Management and Setting the Table [...] Luca's Best Practices for Operational Excellence took my management to the next level. It's been almost a month since I started implementing the principles, but I can already say that I've noticed a significant improvement in my company's morale [...] That feels amazing." – Molson Hart, Viahart CEO Inside, you’ll find the solutions to your problems as a manager: How to manage “difficult” employees? How to get your subordinates to solve their own problems? How to get more time for yourself to work on what’s important? How to introduce a culture of mutual trust, respect, and accountability, in a team which is demotivated or full of personal problems. What’s inside The 4 Principles of Operational Excellence that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust. The 8 Best Practices of Operational Excellence that effective managers use weekly and monthly to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around. How to get buy-in, a roadmap for an impactful roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved. This book will help you improve the way your team works, leading to the following benefits: Less stress: as your team’s Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead. More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter. More respect: as you become a better leader, and your subordinates become better teammates, valuing each other’s work, you will become more respected and valued. More budget: as your team improves its output, your team’s bottom line contribution becomes available to be redistributed as budget and bonuses for you and your team. A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career. A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence. It includes comparisons between the actions of good managers and bad ones, lots of detailed examples, and word-by-word scripts. Other books only describe how an effective company looks like, ignoring how to get there. This book doesn’t leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and roll-out the change initiatives. THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICS Handle unmotivated workers and instill newfound proactivity. Get your workers to work safely, even when the boss is not looking. Get your employees to keep an orderly work-floor, even when they are not motivated. Get your quality up while decreasing the cognitive load of your workers. Manage a fast-changing company, where workers fail to keep up with growth and change. In this handbook, you will find all the procedures you need to run your operations smoothly.

Creating Mixed Model Value Streams

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Publisher : CRC Press
ISBN 13 : 1439868441
Total Pages : 258 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Creating Mixed Model Value Streams by : Kevin J. Duggan

Download or read book Creating Mixed Model Value Streams written by Kevin J. Duggan and published by CRC Press. This book was released on 2018-02-05 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, draws on more than 10 years of experience and learning to provide Creating Mixed Model Value Streams, Second Edition. This second edition takes a step-by-step approach to implementing Lean in c

Enterprise Sales and Operations Planning

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Publisher : J. Ross Publishing
ISBN 13 : 9781932159004
Total Pages : 292 pages
Book Rating : 4.1/5 (59 download)

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Book Synopsis Enterprise Sales and Operations Planning by : George E. Palmatier

Download or read book Enterprise Sales and Operations Planning written by George E. Palmatier and published by J. Ross Publishing. This book was released on 2002-10-15 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: An effective sales and operations planning process is essential to successfully implementing any integrated management system, such as enterprise resources planning or supply chain management. Enterprise Sales and Operations Planning: Synchronizing Demand, Supply and Resources for Peak Performance illustrates the effective real world implementation of this powerful process.

Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007160832X
Total Pages : 288 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company by : Christopher K. Ahoy

Download or read book Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company written by Christopher K. Ahoy and published by McGraw Hill Professional. This book was released on 2009-02-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global economy is witnessing previously unseen levels of competitiveness, forcing business leaders to contend with unprecedented challenges. No longer can companies seize and hold a customer base by operating adequately. In order to enjoy a competitive advantage, an organization must operate at exemplary levels of performance in every facet of business and maintain that degree of excellence indefinitely. This is achieved through careful alignment of operational systems and the use of innovative process management initiatives. “Unless an organization is uniquely qualified to deal with its customers by understanding its own strengths and weakness,” writes internationally renowned operational management expert Christopher K. Ahoy, “it will be unable to understand what is required to move from the current paradigm of doing business.” In Customer-Driven Operations Management, Ahoy distills the most current business theories and practices that will help you weed out and eliminate operational inefficiencies and put in place the necessary metrics for providing products and services better, cheaper, and faster than ever. Ahoy walks you through the steps of creating a world-class organization, which include Mapping your company's processes to target weak points Realigning management systems from functional to process-focused Setting benchmarks throughout the process to help quantify levels of success Establish a system of knowledge management for the seamless alignment of teams and departments Improving process management using Lean, Six Sigma, and other methodologies Create a sound strategic planning initiative to eliminate future surprises With diagrams and figures to highlight salient points, Customer-Driven Operations Management clarifies and simplifies the otherwise daunting task of enacting major changes in your company's operations systems.

Managerial Perspective to Operational Excellence

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Publisher : CRC Press
ISBN 13 : 1000367576
Total Pages : 121 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Managerial Perspective to Operational Excellence by : Atul Tripathi

Download or read book Managerial Perspective to Operational Excellence written by Atul Tripathi and published by CRC Press. This book was released on 2021-06-07 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the current age of manufacturing revival in the U.S. and other developed countries, companies are looking for ways to maintain or gain advantage over competitors from low-cost countries. This book presents a firsthand account of actual projects in three different industries to help leaders and middle managers structure their own turnaround or improvement projects. The book uses a case-based approach for Lean implementation and presents a summary of lessons learned and insights on change management. It includes examples of Robotic Process Automation concepts used in manufacturing and offers several examples of analytical tools used to solve operations management problems. The first-person, story-based approach makes this book an engaging read for operations leaders and middle management in the areas of quality management, engineering management, business management, and manufacturing, as well as postgraduate students.

Operational Excellence

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Publisher : CRC Press
ISBN 13 : 1000330613
Total Pages : 469 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Operational Excellence by : James William Martin

Download or read book Operational Excellence written by James William Martin and published by CRC Press. This book was released on 2021-01-27 with total page 469 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.

The Operations Advantage

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Publisher : Kogan Page Publishers
ISBN 13 : 074947355X
Total Pages : 313 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis The Operations Advantage by : Nigel Slack

Download or read book The Operations Advantage written by Nigel Slack and published by Kogan Page Publishers. This book was released on 2017-04-03 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately. Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

Operational Excellence in Your Office

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Publisher : CRC Press
ISBN 13 : 1498714099
Total Pages : 275 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Operational Excellence in Your Office by : Kevin J. Duggan

Download or read book Operational Excellence in Your Office written by Kevin J. Duggan and published by CRC Press. This book was released on 2016-02-24 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.