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Improving Through Benchmarking
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Book Synopsis Benchmarking for Best Practices by : Christopher E. Bogan
Download or read book Benchmarking for Best Practices written by Christopher E. Bogan and published by McGraw-Hill Companies. This book was released on 1994 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies like Federal Express, AT&T, and other industry leaders. Features timesaving tips, evaluation charts, graphs, ethics, and antitrust guidelines. 50 illus.
Book Synopsis Measuring Performance and Benchmarking Project Management at the Department of Energy by : National Research Council
Download or read book Measuring Performance and Benchmarking Project Management at the Department of Energy written by National Research Council and published by National Academies Press. This book was released on 2005-08-01 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process.
Book Synopsis Benchmarking for Nonprofits by : Jason Saul
Download or read book Benchmarking for Nonprofits written by Jason Saul and published by Fieldstone Alliance. This book was released on 2004 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The no-cost way to improve your organization on a daily basis Most nonprofits are already benchmarking informally. This unique book defines a formal way to benchmark. You'll learn how to prepare your organization, measure performance, and implement best practices as well as learning the five key steps of benchmarking, the arguments against benchmarking--and why you should disregard them, how benchmarking differs from evaluation and assessment, how to form a benchmarking team, how to create a "success equation" that helps you measure your organization's performance, how to make sure to measure what matters, how to choose your benchmarking partners--and what you can learn from the "wrong" partner, and how to overcome staff resistance to benchmarking. Practical tools help you benchmark what matters Real-world examples illustrate benchmarking in action. Exercises and worksheets guide you through processes such as drafting a benchmarking plan; identifying and analyzing the things in your organization that need improvement; prioritizing which processes to focus on; identifying your CTQ (critical to quality) outcomes; and more. The way to survive as a nonprofit in today's market is to thrive. With so many organizations seeking the same dollars, only the best will endure. Benchmarking ensures that your organization is always operating at peak performance. It's something you can't afford not to do--especially since you can do it for free!
Book Synopsis The Benchmarking Book by : Tim Stapenhurst
Download or read book The Benchmarking Book written by Tim Stapenhurst and published by Routledge. This book was released on 2009-06-04 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an indispensable guide to process improvement through benchmarking, providing managers, practitioners and consultants with all the information needed to carry out effective benchmarking studies. Covering everything from essential theory to important considerations such as project management and legal issues, The Benchmarking Book is the ideal step-by-step guide to assessing and improving your company’s processes and performance through benchmarking.
Download or read book Benchmarking written by Carol Jean McNair and published by John Wiley & Sons. This book was released on 1992 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Benchmarking "Benchmarking provides a practical, hands-on approach by a team that has been there." -Susan Anderson-Khleif, Group Education Manager, Digital Equipment Corporation "Benchmarking continuously focuses on developing meaningful action plans to become æBest-in-Class' in your business." -Rolf E. Soderstrom, Corporate Vice-President, Motorola, Inc. Praised as the most effective, thorough book on the subject today, Benchmarking shows you how to benchmark every aspect of your business, from new product development to operations and "back office" functions. You'll see how to use benchmarking successfully to achieve a competitive edge, target specific areas for maximum results, and further continuous improvement goals. Seasoned advice from the authors covers such topics as: Creating value from the customer's perspective How to develop both qualitative and quantitative benchmarks How to identify key performance drivers Realizing the most effective methods for implementing and managing a benchmarking initiative Numerous examples from companies such as Avon Products, AT&T, and Janssen Pharmaceutica are included to illustrate the power and diversity of successful benchmarking initiatives.
Book Synopsis Improving Through Benchmarking by : Richard Y. Chang
Download or read book Improving Through Benchmarking written by Richard Y. Chang and published by . This book was released on 1995 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text describes how a team used the model and tools in this book to benchmark their performance against the best of the best. If an organization is preparing for or considering benchmarking as a quality improvement tool, this book should be a useful guide. It can be used it to define benchmarking goals, decide whom to benchmark against, gather information, and adapt best-practice ideas.
Book Synopsis Handbook of Total Quality Management by : Christian N. Madu
Download or read book Handbook of Total Quality Management written by Christian N. Madu and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 830 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality issues are occupying an increasingly prominent position in today's global business market, with firms seeking to compete on an international level on both price and quality. Consumers are demanding higher quality standards from manufacturers and service providers, while virtually all industrialized nations have instituted quality programs to help indigenous corporations. A proliferation in nation-wide and regional quality awards such as the Baldridge award and certification to ISO 9000 series are making corporations world-wide quality-conscious and eager to implement programs of continuous improvement. To achieve competitiveness, quality practice is a necessity and this book offers an exposition of how quality can be attained. The Handbook of Total Quality Management: Explores in separate chapters new topics such as re-engineering, concurrent engineering, ISO standards, QFD, the Internet, the environment, advanced manufacturing technology and benchmarking Discusses the views of leading quality practitioners such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the book Considers important strategies for quality improvement, including initiation and performance evaluation through auditing, re-engineering, and process and design innovations. With contributions from 47 authors in 13 different countries, the Handbook of Total Quality Management is invaluable as a reference guide for anyone involved with quality management and deployment, including consultants, practitioners and engineers in the professional sector, and students and lecturers of information systems, management and industrial engineering.
Book Synopsis Benchmarking Best Practices in Maintenance Management by : Terry Wireman
Download or read book Benchmarking Best Practices in Maintenance Management written by Terry Wireman and published by Industrial Press Inc.. This book was released on 2004 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the necessary tools to be successful.
Book Synopsis Strategic Benchmarking Reloaded with Six Sigma by : Gregory H. Watson
Download or read book Strategic Benchmarking Reloaded with Six Sigma written by Gregory H. Watson and published by John Wiley & Sons. This book was released on 2008-03-31 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new update of the classic text on benchmarking Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available. Topics include: Stimulating business improvement with benchmarking Linking Six Sigma to strategic planning and benchmarking Understanding the essence of process benchmarking Making statistical comparisons in benchmarking Applying benchmarking results for maximum utility Reviewing lessons learned from old case studies Conducting a strategic benchmarking study Performing an operational benchmarking study Mainstreaming benchmarking into strategic planning Creating a sustainable benchmarking capability Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources
Book Synopsis Benchmarking in Health Care by : Joint Commission Resources, Inc
Download or read book Benchmarking in Health Care written by Joint Commission Resources, Inc and published by Joint Commission Resources. This book was released on 2012 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking--comparing one's performance against internal or external sources--can be the cornerstone of many performance improvement initiatives in health care organizations. These projects are carried out for a variety of reasons: to enhance patient outcomes, streamline patient care delivery systems, reduce costs, and comply with local, state, or national initiatives, including accreditation and health care reform requirements. For organizations to successfully accomplish these objectives, they must be able to benchmark their performance within their facilities, over time, and against other organizations. Benchmarking in Health Care is an updated edition of a JCR best seller that provides organizations with step-by-step instructions to successfully design and implement benchmarking projects in their facilities as part of comprehensive performance improvement programs. Topics covered include the following: * Defining internal and external benchmarking * Complying with Joint Commission and Joint Commission * International benchmarking-related standards * Planning and organizing a benchmarking project, including gaining leadership support and assembling and organizing a team * Choosing appropriate benchmarking partners * Identifying and using appropriate global benchmarking databases * Collecting, analyzing, benchmarking, and presenting data * Using benchmarking data to drive improvement * Case studies from organizations around the world that are using benchmarking projects as integral components of performance improvement initiatives Help your staff to design and implement a successful benchmarking project in your organization!
Book Synopsis Improving Business Performance Through Innovation in the Digital Economy by : Oncioiu, Ionica
Download or read book Improving Business Performance Through Innovation in the Digital Economy written by Oncioiu, Ionica and published by IGI Global. This book was released on 2019-09-06 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 21st century, advancements in the digital world are bringing about rapid waves of change in organizational management. As such, it is increasingly imperative to discover ways for businesses to adapt to changes in the markets and seize various digital marketing opportunities. Improving Business Performance Through Innovation in the Digital Economy is an essential reference source for the latest research on the impact of digital computing. It investigates new economic and entrepreneurial approaches to enhancing community development. Featuring research on topics such as business ethics, mobile technology, and cyber security, this book is ideally designed for knowledge workers, business managers, executives, entrepreneurs, small and medium enterprise managers, academicians, researchers, students, and global leaders seeking coverage on the management of sustainable enterprises.
Book Synopsis Managing by Measuring by : Mark T. Czarnecki
Download or read book Managing by Measuring written by Mark T. Czarnecki and published by Amacom Books. This book was released on 1999-01 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text argues that companies get the results they're striving for not by dictating vague, lofty goals but by setting specific, measurable objectives. The book then sets out to try and explain how to do it, from identifying effective measures to choosing measurement instruments, to applying measurement systems to a company's day-to-day operations. It also features practical guidelines, charts and diagrams, analysis and measuring tools, and examples and case studies.
Book Synopsis Benchmarking for School Improvement by : Anthony Kelly
Download or read book Benchmarking for School Improvement written by Anthony Kelly and published by Routledge. This book was released on 2004-08-02 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is a term used by the DfEE and OFSTED to describe a school's performance against a national or local average. This useful guide helps senior management teams of schools or colleges, to undertake their own benchmarking, with the aim of increasing effectiveness and improvement. Tony Kelly looks at the different types of benchmarking and what should be benchmarked and why. He discusses the possibility of forming a benchmarking partnership with another organisation which is acknowledged to be better performing. He also addresses the process of forming a benchmarking team within a school or college. Practical guidance is provided on techniques such as making an effectiveness comparison, targeting for improvement, and producing target-setting tables and benchmarking comparison charts. The content of the book has been based on extensive research from the UK and overseas. It provides step-by-step advice, photocopiable templates and suggestions for further reading.
Book Synopsis Validating a Best Practice by : Yves Van Nuland
Download or read book Validating a Best Practice written by Yves Van Nuland and published by CRC Press. This book was released on 2020-07-26 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.
Book Synopsis The Road to Quality by : Theresa Randall
Download or read book The Road to Quality written by Theresa Randall and published by GRIN Verlag. This book was released on 2011-10 with total page 41 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essay from the year 2011 in the subject Business economics - Operations Research, grade: A, Walsh College (-), course: MGT 565, language: English, abstract: "Continuous improvement is better than delayed perfection" - Mark Twain. Organizations can appreciate Mark Twain's philosophy when they decide quality is a top priority and seek a continuous improvement initiative. In order for a corporation to remain competitive in the 21st century, it must be able to identify how it measures against other corporations and its competitors. After a corporation contrasts itself against others, it must be able to continuously change and improve its strategy and processes. It is crucial that corporations remain competitive and responsive to their customers' needs. Benchmarking and continuous improvement allow organizations to compare themselves to industry leaders and improve its' processes and products by employing total quality management. For a corporation to implement continuous improvement and benchmarking, it must familiarize itself with the current trends and issues, influential organizations, best practices, and important theories and concepts.
Book Synopsis Benchmarking Telemedicine: Improving Health Security in the Balkans by : C.S. Stone
Download or read book Benchmarking Telemedicine: Improving Health Security in the Balkans written by C.S. Stone and published by IOS Press. This book was released on 2017-10-25 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health security is dependent on many factors such as: individual government policies and regulations; budgets; management systems; and the collection, analysis, use, and protection of data. Telemedicine has the potential to change how healthcare is delivered around the world, and has developed to the point where it is possible for its use to become commonplace. The questions are, however, whether and how the use of telemedicine will improve health security in Southeast Europe. This book presents papers from the NATO Advanced Research Workshop (ARW) on Benchmarking Telemedicine: Improving Health Security in the Balkans, held in Skopje, Macedonia, in November 2016. The aim of the workshop was to bring together people from a wide range of sectors within the telemedicine community with representatives of NATO Member and Partner countries to share information and develop solutions to health security issues. Participants addressed issues such as cyber security for the implementation of telemedicine; healthcare capabilities of deployed and local medical equipment; learning methods; information sharing among local professionals; prevention and control of infectious diseases; best practices of telemedicine among NATO Member and Partner countries; integration of telemedicine across regions and borders; and telemedicine implementation. The book will be of interest to all those wishing to gain a better insight into the implications of telemedicine for health security.
Download or read book Benchmarking written by Robert C. Camp and published by Productivity Press. This book was released on 2006-08-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
