Improving the User Experience through Practical Data Analytics

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Author :
Publisher : Morgan Kaufmann
ISBN 13 : 0128006781
Total Pages : 397 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Improving the User Experience through Practical Data Analytics by : Mike Fritz

Download or read book Improving the User Experience through Practical Data Analytics written by Mike Fritz and published by Morgan Kaufmann. This book was released on 2015-03-03 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving the User Experience through Practical Data Analytics shows you how to make UX design decisions based on data—not hunches. Authors Fritz and Berger help the UX professional recognize the enormous potential of user data that is collected as a natural by-product of routine UX research methods, including moderated usability tests, unmoderated usability tests, surveys, and contextual inquiries. Then, step-by-step, they explain how to utilize both descriptive and predictive statistical techniques to gain meaningful insight with that data. By mastering the use of these techniques, you’ll delight your users, increase your bottom line and gain a powerful competitive advantage for your company—and yourself. Key features include: Practical advise on choosing the right data analysis technique for each project. A step-by-step methodology for applying each technique, including examples and scenarios drawn from the UX field. Detailed screen shots and instructions for performing the techniques using Excel (both for PC and Mac) and SPSS. Clear and concise guidance on interpreting the data output. Exercises to practice the techniques Practical guidance on choosing the right data analysis technique for each project. Real-world examples to build a theoretical and practical understanding of key concepts from consumer and financial verticals. A step-by-step methodology for applying each predictive technique, including detailed examples. A detailed guide to interpreting the data output and examples of how to effectively present the findings in a report. Exercises to learn the techniques

Improving the User Experience of Evidence

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Author :
Publisher :
ISBN 13 : 9788254702345
Total Pages : 170 pages
Book Rating : 4.7/5 (23 download)

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Book Synopsis Improving the User Experience of Evidence by : Sarah Rosenbaum

Download or read book Improving the User Experience of Evidence written by Sarah Rosenbaum and published by . This book was released on 2010 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book identifies design problems, assesses useful improvements and provides a revised user experience framework along with reflections relevant to the field of knowledge translation and multidisciplinary design work regarding a global effort to make scientific evidence more accessible.

Researching UX

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Author :
Publisher : Sitepoint
ISBN 13 : 9780994347077
Total Pages : 0 pages
Book Rating : 4.3/5 (47 download)

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Book Synopsis Researching UX by : Luke Hay

Download or read book Researching UX written by Luke Hay and published by Sitepoint. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good UX is based on evidence. Qualitative evidence, such as user testing and field research, can only get you so far. To get the full picture of how users are engaging with your website or app, you'll need to use quantitative evidence in the form of analytics. This book will show you, step by step, how you can use website and app analytics data to inform design choices and definitively improve user experience. Offering practical guidelines, with plenty of detailed examples, this book covers: why you need to gather analytics data for your UX projects getting set up with analytics tools analyzing data how to find problems in your analytics using analytics to aid user research, measure and report on outcomes By the end of this book, you'll have a strong understanding of the important role analytics plays in the UX process. It will inspire you to take an "analytics first" approach to your UX projects.

Bringing User Experience to Healthcare Improvement

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Publisher : CRC Press
ISBN 13 : 1000621820
Total Pages : 257 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Bringing User Experience to Healthcare Improvement by : Paul Bate

Download or read book Bringing User Experience to Healthcare Improvement written by Paul Bate and published by CRC Press. This book was released on 2023-01-06 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups and national organisations, too will find the book inspirational. 'Experience based design-you cannot do without it. Read this book and it will change the way you think about providing health services for ever.' - Lynne Maher.

Think Like a UX Researcher

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Publisher : CRC Press
ISBN 13 : 1000910350
Total Pages : 296 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Think Like a UX Researcher by : David Travis

Download or read book Think Like a UX Researcher written by David Travis and published by CRC Press. This book was released on 2023-07-26 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. In this newly revised Second Edition, the authors have added six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher. Key Features Provides a dive-in-anywhere book that offers practical advice and topical examples. Includes thought triggers, exercises and scenarios to test your knowledge of UX research. Features workshop ideas to build a development team’s UX maturity. Discusses war stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.

Emotional Design

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Publisher : Basic Books
ISBN 13 : 0465004172
Total Pages : 276 pages
Book Rating : 4.4/5 (65 download)

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Book Synopsis Emotional Design by : Don Norman

Download or read book Emotional Design written by Don Norman and published by Basic Books. This book was released on 2007-03-20 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why attractive things work better and other crucial insights into human-centered design Emotions are inseparable from how we humans think, choose, and act. In Emotional Design, cognitive scientist Don Norman shows how the principles of human psychology apply to the invention and design of new technologies and products. In The Design of Everyday Things, Norman made the definitive case for human-centered design, showing that good design demanded that the user's must take precedence over a designer's aesthetic if anything, from light switches to airplanes, was going to work as the user needed. In this book, he takes his thinking several steps farther, showing that successful design must incorporate not just what users need, but must address our minds by attending to our visceral reactions, to our behavioral choices, and to the stories we want the things in our lives to tell others about ourselves. Good human-centered design isn't just about making effective tools that are straightforward to use; it's about making affective tools that mesh well with our emotions and help us express our identities and support our social lives. From roller coasters to robots, sports cars to smart phones, attractive things work better. Whether designer or consumer, user or inventor, this book is the definitive guide to making Norman's insights work for you.

Improving Usability, Safety and Patient Outcomes with Health Information Technology

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Author :
Publisher : IOS Press
ISBN 13 : 1614999511
Total Pages : 570 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis Improving Usability, Safety and Patient Outcomes with Health Information Technology by : F. Lau

Download or read book Improving Usability, Safety and Patient Outcomes with Health Information Technology written by F. Lau and published by IOS Press. This book was released on 2019-03-26 with total page 570 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information technology is revolutionizing healthcare, and the uptake of health information technologies is rising, but scientific research and industrial and governmental support will be needed if these technologies are to be implemented effectively to build capacity at regional, national and global levels. This book, "Improving Usability, Safety and Patient Outcomes with Health Information Technology", presents papers from the Information Technology and Communications in Health conference, ITCH 2019, held in Victoria, Canada from 14 to 17 February 2019. The conference takes a multi-perspective view of what is needed to move technology forward to sustained and widespread use by transitioning research findings and approaches into practice. Topics range from improvements in usability and training and the need for new and improved designs for information systems, user interfaces and interoperable solutions, to governmental policy, mandates, initiatives and the need for regulation. The knowledge and insights gained from the ITCH 2019 conference will surely stimulate fruitful discussions and collaboration to bridge research and practice and improve usability, safety and patient outcomes, and the book will be of interest to all those associated with the development, implementation and delivery of health IT solutions.

Observing the User Experience

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Author :
Publisher : Elsevier
ISBN 13 : 0123848709
Total Pages : 601 pages
Book Rating : 4.1/5 (238 download)

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Book Synopsis Observing the User Experience by : Elizabeth Goodman

Download or read book Observing the User Experience written by Elizabeth Goodman and published by Elsevier. This book was released on 2012-09-01 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: Observing the User Experience: A Practitioner’s Guide to User Research aims to bridge the gap between what digital companies think they know about their users and the actual user experience. Individuals engaged in digital product and service development often fail to conduct user research. The book presents concepts and techniques to provide an understanding of how people experience products and services. The techniques are drawn from the worlds of human-computer interaction, marketing, and social sciences. The book is organized into three parts. Part I discusses the benefits of end-user research and the ways it fits into the development of useful, desirable, and successful products. Part II presents techniques for understanding people’s needs, desires, and abilities. Part III explains the communication and application of research results. It suggests ways to sell companies and explains how user-centered design can make companies more efficient and profitable. This book is meant for people involved with their products’ user experience, including program managers, designers, marketing managers, information architects, programmers, consultants, and investors. Explains how to create usable products that are still original, creative, and unique A valuable resource for designers, developers, project managers - anyone in a position where their work comes in direct contact with the end user Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

It's Our Research

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Author :
Publisher : Elsevier
ISBN 13 : 0123851319
Total Pages : 295 pages
Book Rating : 4.1/5 (238 download)

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Book Synopsis It's Our Research by : Tomer Sharon

Download or read book It's Our Research written by Tomer Sharon and published by Elsevier. This book was released on 2012-03-21 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: It’s Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, engineering, and user-experience stakeholders; identification of research opportunities by developing empathy with stakeholders; and planning UX research with stakeholders. The book also offers ways of teaming up with stakeholders; strategies to improve the communication of research results to stakeholders; and the nine signs that indicate that research is making an impact on stakeholders, teams, and organizations. This book is meant for UX people engaged in usability and UX research. Written from the perspective of an in-house UX researcher, it is also relevant for self-employed practitioners and consultants who work in agencies. It is especially directed at UX teams that face no-time-no-money-for-research situations. Named a 2012 Notable Computer Book for Information Systems by Computing Reviews Features a series of video interviews with UX practitioners and researchers Provides dozens of case studies and visuals from international research practitioners Provides a toolset that will help you justify your work to stakeholders, deal with office politics, and hone your client skills Presents tried and tested techniques for working to reach positive, useful, and fruitful outcomes

Optimizing Discovery Systems to Improve User Experience

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.2/5 (161 download)

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Book Synopsis Optimizing Discovery Systems to Improve User Experience by : Bonnie Imler

Download or read book Optimizing Discovery Systems to Improve User Experience written by Bonnie Imler and published by Bloomsbury Publishing USA. This book was released on 2017-05-24 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two authors with more than 40 years of combined library experience tap into their wealth of knowledge about discovery and user experience, sharing proven methods for setting up, promoting, and teaching their own discovery systems. Discovery systems are the new one-stop search model for libraries, but simply implementing the software doesn't ensure that it will meet your users' search needs. This book looks at how discovery systems are actually used by examining the findings of several user experience (UX) studies, providing data and observations that will inform your decisions about selecting, implementing, and enhancing this software. This book provides library practitioners who choose, administer, and interact with discovery systems with insight for establishing or fine-tuning a discovery system. You will understand how the use and effectiveness of the top discovery systems compare to more traditional databases and web resources, get insight into the comparative strengths and weaknesses of the best-selling discovery systems, and examine the UX research findings of the authors on student response and faculty response. You'll also learn about key configuration options that help or hinder search success with these systems and affect content selection, linking software setup, and interlibrary loan processes. The book concludes with recommended best practices for promoting discovery systems, including web design, placement on the library's website, getting coworkers on board, and PR ideas.

Bringing User Experience to Healthcare Improvement

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Publisher : Radcliffe Publishing
ISBN 13 : 1846191769
Total Pages : 221 pages
Book Rating : 4.8/5 (461 download)

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Book Synopsis Bringing User Experience to Healthcare Improvement by : Paul Bate

Download or read book Bringing User Experience to Healthcare Improvement written by Paul Bate and published by Radcliffe Publishing. This book was released on 2007 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering recommendations for the future and discussion points, this book explores the underlying concepts, methods and practices for experience-based design, applying a user-focused approach to healthcare systems.

UX Strategy

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Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449373011
Total Pages : 312 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis UX Strategy by : Jaime Levy

Download or read book UX Strategy written by Jaime Levy and published by "O'Reilly Media, Inc.". This book was released on 2015-05-20 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: User experience (UX) strategy requires a careful blend of business strategy and UX design, but until now, there hasn’t been an easy-to-apply framework for executing it. This hands-on guide introduces lightweight strategy tools and techniques to help you and your team craft innovative multi-device products that people want to use. Whether you’re an entrepreneur, UX/UI designer, product manager, or part of an intrapreneurial team, this book teaches simple-to-advanced strategies that you can use in your work right away. Along with business cases, historical context, and real-world examples throughout, you’ll also gain different perspectives on the subject through interviews with top strategists. Define and validate your target users through provisional personas and customer discovery techniques Conduct competitive research and analysis to explore a crowded marketplace or an opportunity to create unique value Focus your team on the primary utility and business model of your product by running structured experiments using prototypes Devise UX funnels that increase customer engagement by mapping desired user actions to meaningful metrics

Researching UX: User Research

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Author :
Publisher : SitePoint Pty Ltd
ISBN 13 : 1492064270
Total Pages : 166 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis Researching UX: User Research by : James Lang

Download or read book Researching UX: User Research written by James Lang and published by SitePoint Pty Ltd. This book was released on 2017-10-26 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: How well do you really know your users? With properly conducted user research, you can discover what really makes your audience tick. This practical guide will show you, step-by-step, how to gain proper insight about your users so that you can base design decisions on solid evidence. You'll not only learn the different methodologies that you can employ in user research, but also gain insight into important set-up activities, such as recruiting users and equipping your lab, and acquire analysis skills so that you can make the most of the data you've gathered. And finally, you'll learn how to communicate findings and deploy evidence, to boost your design rationale and persuade skeptical colleagues. Design your research Cost justify user research Recruit and incentivise users Discover how to run your research sessions Analyze your results Reporting on results and acting in your findings

Handbook of Usability and User-Experience

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Author :
Publisher : CRC Press
ISBN 13 : 1000436527
Total Pages : 385 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Handbook of Usability and User-Experience by : Marcelo M. Soares

Download or read book Handbook of Usability and User-Experience written by Marcelo M. Soares and published by CRC Press. This book was released on 2022-05-12 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Handbook of Usability and User Experience: Methods and Techniques is concerned with emerging usability and user experience in design concepts, theories and applications of human factors knowledge focusing on the discovery, design and understanding of human interaction and usability issues with products and systems for their improvement. This volume presents methods and techniques to design products, systems and environments with good usability, accessibility and user satisfaction. It introduces the concepts of usability and its association with user experience, and discusses methods and models for usability and UX. It also introduces relevant cognitive, cultural, social and experiential individual differences, which are essential for understanding, measuring and utilizing these differences in the study of usability and interaction design. In addition, the book discusses the use of usability assessment to improve healthcare, the relationship between usability and user experience in the built environment, the state-of-the-art review of usability and UX in the digital world, usability and UX in the current context, and emerging technologies. We hope that this first of two volumes will be helpful to a large number of professionals, students and practitioners who strive to incorporate usability and user experience principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and user experience knowledge to improve the quality, effectiveness and efficiency of consumer products, systems and environments in which we live.

Service User Experience in Adult Mental Health

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Publisher : RCPsych Publications
ISBN 13 : 9781908020451
Total Pages : 250 pages
Book Rating : 4.0/5 (24 download)

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Book Synopsis Service User Experience in Adult Mental Health by : National Collaborating Centre for Mental Health (Great Britain)

Download or read book Service User Experience in Adult Mental Health written by National Collaborating Centre for Mental Health (Great Britain) and published by RCPsych Publications. This book was released on 2012 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation This title examines the evidence, and gives recommendations, for improving service users' experience of mental health services in seven main areas.

Developing and Delivering Practice-Based Evidence

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Publisher : John Wiley & Sons
ISBN 13 : 0470032340
Total Pages : 407 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Developing and Delivering Practice-Based Evidence by : Michael Barkham

Download or read book Developing and Delivering Practice-Based Evidence written by Michael Barkham and published by John Wiley & Sons. This book was released on 2010-03-29 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developing and Delivering Practice-based Evidence promotes a range of methodological approaches to complement traditional evidence-based practice in the field of psychological therapies. Represents the first UK text to offer a coherent and programmatic approach to expand traditional trials methodology in the field of psychological therapies by utilizing evidence gained by practitioners Includes contributions from UK and US scientist-practitioners who are leaders in their field Features content appropriate for practitioners working alone, in groups, and for psychological therapy services

Design, User Experience, and Usability: Technological Contexts

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Author :
Publisher : Springer
ISBN 13 : 3319404067
Total Pages : 448 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Design, User Experience, and Usability: Technological Contexts by : Aaron Marcus

Download or read book Design, User Experience, and Usability: Technological Contexts written by Aaron Marcus and published by Springer. This book was released on 2016-06-21 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: The three-volume set LNCS 9746, 9747, and 9748 constitutes the proceedings of the 5th International Conference on Design, User Experience, and Usability, DUXU 2016, held as part of the 18th International Conference on Human-Computer Interaction, HCII 2016, in Toronto, Canada, in July 2016, jointly with 13 other thematically similar conferences. The total of 1287 papers presented at the HCII 2016 conferences were carefully reviewed and selected from 4354 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 157 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 41 papers included in this volume are organized in topical sections on mobile DUXU; DUXU in information design and visualization; DUXU in virtual and augmented reality; DUXU for smart objects and environments.